5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thank you Gill for your 5* review. Best wishes from the team at Pearsons Romsey.
Trusted Agent profile
Pearsons estate agents in Southampton, Romsey, Fareham and 2 more
★★★★★
572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
Our offices
Pearsons's six offices, most reviewed first. Each has its own page.
- Pearsons Southampton (58 London Road)58 London Road, SO15 2AH207 reviews · 196 on Google (4.4)12 in the last 90 days
- Pearsons Romsey21 The Hundred, SO51 8BX135 reviews · 124 on Google (4.8)6 in the last 90 days
- Pearsons Fareham21 West Street, PO16 0BG129 reviews · 118 on Google (4.6)2 in the last 90 days
- Pearsons Havant7 North Street, PO9 1PW62 reviews · 51 on Google (4.6)5 in the last 90 days
- Pearsons Bishops WalthamCross Street, SO32 1EZ59 reviews · 44 on Google (4.9)3 in the last 90 days
- Pearsons Southampton (62 High Street)62 High Street, West End, SO30 3DT35 reviews · 24 on Google (4.5)7 in the last 90 days
Latest reviews from every Pearsons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHighly recommended, always nice to deal with and very communicative. Couldn't ask for a better selling or buying experience from an agent.
Agent replied · 14 June 2024
Hello Amy. Thank you so much for your review and five star rating. We are delighted you are happy with our services in respect of your property move and it was a pleasure working with you. Best wishes from Debbie and all the team at Pearsons in Bishop's Waltham
5/5
GoogleExcellent communication throughout the house moving process. Nicki was efficient, helpful and empathetic. Thank you so much!
Agent replied · 14 June 2024
Hello Lisa. Thank you so much for your review and 5 star rating. We are delighted you are pleased with our services, especially from Nicki. All the best for the future. Best wishes from Debbie and all the team at Pearsons in Bishop's Waltham
5/5
GoogleOur house sale was dealt with very professionally by Pearsons. It wasn't the easiest transaction for them to deal with but they were determined to get it across the line. We were constantly kept informed in a professional and pleasant way by all at Pearsons which was very much appreciated. Well done and a huge thank you to them.
Agent replied · 14 June 2024
Hello Lesley. Thank you so much for your review and five star rating. We are pleased to hear you are happy with our services and it was a pleasure working with you on your property move. Best wishes from Debbie and all the team at Pearsons in Bishop's Waltham
5/5
GoogleWonderful and supportive agents are there in pearson. Speically Alison helped me and my wife to get a wonderful house beyond our expectation , and most importantly when we needed the house very urgently. Thank you. if my luck helps me in again going to the place, will surely come to pearson for getting a rented house. thank you for everything.
Agent replied · 24 August 2024
Thank you Ratul for your 5* review and great feedback. We are happy Alison was able to assist in getting you and your wife a home which we hope you'll be very happy in. Best wishes from all the team at Pearsons Southampton Lettings.
5/5
GoogleAfter one sale sadly fell through.. Pearsons secured another purchaser for our property in a relatively short time. They have at all times been helpful . In the week leading up to exchange of contracts Olivia has been fantastic. Thankyou.
Agent replied · 24 August 2024
Hello Jane. Thank you for your review and five star rating. We are delighted you are happy with our services in respect of the sale of your property and it has been a pleasure working with you on it. It is great to hear you had such a positive experience with Oliva handling the sales progression. Best wishes from all the team at Pearsons in Southampton
5/5
GooglePearsons have been a dream to work with from start to finish, they actually manage to give estate agents a decent reputation which I did not think was possible. I would recommend Pearsons to anyone who values local knowledge, professionalism and a fair price.
Agent replied · 24 August 2024
Thank you Ed for your 5* review and recommendation. Wishing you all the best from the team at Pearsons Southampton.
5/5
GooglePearsons Property Auctions recently acted on our behalf selling a property, I cannot recommend them highly enough. Their professionalism and advice were excellent. The level of communication throughout the process was superb leading to a successful conclusion. Gary and his team provided a highly efficient and friendly service.
Agent replied · 19 June 2024
Hello Tim. Thank you for your review and five star rating. We are delighted you are pleased with our auction services and thank you for your instructions to sell the property. It was a pleasure working with you on the sale of your property. Best wishes from all the team at our Auctions Department in Southampton
1/5
GoogleDisgusting behaviour over the phone and disrespectful staff.
Agent replied · 19 June 2024
Hello. We are obviously disappointed to see your review, but are not sure who you are or what it might relate to. Therefore could you get in touch with us so we can look into the matter, please email: clairehoughton@pearsons.com in the first instance. Regards Pearsons in Fareham
5/5
GoogleI was really impressed with the Southampton branch of Pearsons. Gina was tremendously helpful and patient every time I bothered her for updates. Simon was exceptionally kind to my parents when they viewed the property, and I'm grateful to everyone in the office for keeping things on track.
Agent replied · 24 August 2024
Hello Jess. Thank you so much for your review and five star rating - it is really appreciated. It was a pleasure working with you on your property transaction. We are delighted you are happy with our service, especially that received from Gina and Simon. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleAnswered all my queries and reassured any doubts over process, well done all
Agent replied · 19 June 2024
Hello Mark. Many thanks for your feedback and five star rating. We are pleased to hear you are happy with our services. Best wishes from all the team at Pearsons in Fareham
5/5
GoogleI couldn't recommend Pearsons and especially Lizzi Kenyon enough. She went above and beyond to help us find our perfect place, the process was very easy and with Lizzi's help we are very happily settled in our new home.
Agent replied · 19 June 2024
Hello Louise. Thank you so much for your five star rating and review - it is really appreciated. We are delighted you are happy with the service you received, particularly from Lizzi. Best wishes from all the team at Pearsons in Fareham
1/5
GoogleVery unprofessional, delaying replies on emails. They do not listen to your story! Will not use Pearsons in the future.
Agent replied · 15 June 2024
Hello Michael. We are sorry to see your review and understand you are disappointed in not being able to rent a property through our lettings department. There was a large amount of interest in the property you were interested in and the property was let to someone else, before we could process your response to enquiries. If there is anything further we can do for you, please do get in touch. Best wishes from the Lettings team at Pearsons in Romsey
5/5
GoogleI had a difficult and complicated move and the staff at Pearsons were invaluable at helping to make the process as smooth as possible. They kept in close contact with me offering regular updates and progressing the sale by coordinating all parties.
Agent replied · 15 June 2024
Hello Janey. Thank you for your feedback and five star rating. We are delighted you are pleased with our service and it was a pleasure working with you on your property transaction. It is great to hear you were pleased with our regular updates and sales progression. Best wishes from Paul and all the team at Pearsons in Romsey
4/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hello Kesseh. Thank you for your 4 star rating. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleRecently rented a flat thru Pearsons. Gone thru a lot of letting agency. I've been rejected couple of times but the guys at Pearson's helped me find a suitable property to rent. Im really happy, especially my Wife and Son who Recently joined me here in UK, with the flat they offered. Nice and Quiet area. Ms. Alison and Mr. Sid has been a very helpful and good agent explaining the in's and outs of renting. For you guy's out there looking for a place, drop by their place and they'd be really helpful!
Agent replied · 24 August 2024
Hello Glenn. Thank you so much for your review and 5 star rating. We are delighted to hear you are pleased with our lettings service and it was a pleasure to assist you in finding a home for you and your family. Best wishes from all the team at Pearsons in Southampton
5/5
GooglePearsons worked closely with us to achieve a quick sale at price close to what we wanted. They were always helpful and efficient. We would recommend them to anyone looking for a good estate agent.
Agent replied · 24 August 2024
Hello Robin. Thank you for taking the time to leave us a review and 5 star rating. It was a pleasure working with you on the sale of your property and we are delighted to hear you are happy with the resulting sale. Many thanks for the recommendation too. Best wishes from Lee and all the team at Pearsons in Southampton
5/5
GoogleI was not even Pearsons client, I was just the buyer of a property Pearsons was marketing. However, the service I received from them, and Gina Matthews in particular, was absolutely outstanding. Throughout the whole sale and purchase process, I received regular progress updates from Gina whilst there was a complete absence of anything from the agent I was paying! I would strongly recommend that you look no further - Gina and the Pearsons team are outstanding and if I ever have to go through the process again I will definitely work with no-one else!
Agent replied · 24 August 2024
Hello Andrew. Thank you so much for your feedback and 5 star rating. It was a pleasure working with you on the purchase of your property, and we are delighted to hear you are happy with our service and in particular our sales progression and communication with updates from Gina. We hope to work with you again in the future. Best wishes from Lee and all the team at Pearsons in Southampton
5/5
GoogleAfter my mum passed away 3 years ago I had to sell her house and decided Pearsons would be great as worked with Lee before. I can't thank them enough for advising and getting lots of viewings on the property. I would also like to say thank you for making the whole process less stressful through a really tough time. The house has now been sold and has a lovely family living there now. Thanks Lee, Gina and all the staff. Highly recommend them. Xx
Agent replied · 24 August 2024
Hello Nicola. Thank you so much for your review and 5 star rating. We are pleased to hear you are happy with our services in respect of the sale of your mothers house and we were able to make the process a little easier for you. Best wishes from Lee and all the team at Pearsons in Southampton
4/5
GoogleVery good indeed
Agent replied · 22 October 2024
Hello Michael. Thank you for your four star rating and feedback. We are delighted you are happy with our services. Best wishes from all the team at Pearsons in Havant
5/5
GoogleDebbie from Sales was brilliant phoned her for advice on a couple of occasions and her and another lady from lettings sorted out my dilemma Thank you both so so much
Agent replied · 14 June 2024
Hello Glenna. Thank you for taking the time to leave us a 5* review and postive feedback. Best wishes from all the team at Pearsons Bishops Waltham.
5/5
GoogleYou chaps have been brilliant, in a frustrating, long drawn out purchase you managed to get the legal teams into gear and communicating for us when we were ready to give up. Thank you
Agent replied · 14 June 2024
Hello Chris. Thank you for taking the time to leave us a review and a 5 star rating. We are delighted are are pleased with our services in respect of your property purchase. It was a pleasure working with you. Best wishes from Debbie and the team at Pearsons in Bishops Waltham
5/5
GoogleFantastic service from start to finish. All the staff are so professional and always acting in our best interests as we were selling this time .I can not recommend them enough
Agent replied · 14 June 2024
Thank you Craig for your 5* review and recommendation. We are pleased you were happy with our services. Best wishes from all the team at Pearsons Bishop's Waltham.
4/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hello James. Thank you for taking the time to leave us your review . Best wishes from all the team at Pearsons in Romsey
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Pearsons and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2018, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Pearsons
Which Pearsons office has the most reviews?
Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
Where are the Pearsons offices?
The six Pearsons offices, by town:
- Bishops Waltham: Cross Street, Bishops Waltham, SO32 1EZ
- Fareham: 21 West Street, Fareham, PO16 0BG
- Havant: 7 North Street, Havant, PO9 1PW
- Romsey: 21 The Hundred, Romsey, SO51 8BX
- Southampton (58 London Road): 58 London Road, Southampton, SO15 2AH
- Southampton (62 High Street): 62 High Street, West End, Southampton, SO30 3DT
Has Pearsons won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 1 other industry award since 2018.
