Pearsons reviews

★★★★★ 5/5

Google

Craig and his team are brilliant! If you need a team of people to be working overtime to get you’re house sold, and also to help with the process of it all going through as smoothly as possible as well, then simply look no further! Would definitely recommend! Cheers again!

Bradley · 16 March 2026

★★★★★ 5/5

Google

Just wanted to say a huge thank you to the Pearsons team in Havant, especially Lizzi, Della, Sarah, and Donna, for managing my property so superbly while I was abroad this past year. Communication was excellent throughout; I was always kept informed, my questions were answered promptly, and the house was in fantastic condition when I returned. I’d happily recommend their service!

Nina-Joyce · 24 October 2025

★★★★★ 5/5

Google

We had a great selling experience with Pearsons Havant right from the initial valuation to getting the final sale over the line. They were incredibly helpful and informative throughout and made the whole process easy to understand and took a big chunk of the stress out of it! We’d like to say a huge thanks to the team at Havant and highly recommend them if you’re selling or buying in the area!

Ben · 16 February 2026

★★★★★ 1/5

Trustpilot

they don't have your interests at heart

enquiries about a property I was interested in viewing. Got a phone call today telling me I wasn't what they were looking for before they asked what my situation was. Told it was a cash only although the listing doesn't specify this and states auction. The woman on the phone was possibly the most useless "sales" person I've ever had the displeasure in meeting, I've met 12year olds with better sales instincts.

LUKE · 21 September 2026

★★★★★ 5/5

Google

A great, attentive letting agent. My entire tenancy process with Pearson was smooth from start to finish. They were always quick to respond and address any issues raised. A very professional and helpful team.

Adv · 24 October 2025

★★★★★ 5/5

Google

Pearsons of Havant provided a very professional service. Each member of staff was very approachable and answered all queries and questions promptly . Buying and selling a property can be very stressful but Craig and his team made the process go smoothly and also gave good advice when needed.

Steve · 11 April 2025

★★★★★ 5/5

Google

A fabulous team, always helpful. Angela was wonderful and helped me so much. Can’t thank you all enough x

Mandy · 16 January 2026

★★★★★ 1/5

Google

In my experience over the last 24hrs with this branch in Havant is as follows: Very unprofessional branch overall, they have database problems, ie they put in your details and apparently in comes out with different information so they said, I phoned to ask them to remove me from their database only too be told that they had already done it before I phoned. God knows what problems I would have experienced had I gone any further with this branch.. Bad experience never too be repeated..

John · 23 October 2022

★★★★★ 5/5

Google

Absolutely would recommend Pearsons Sharron and the team they are amazing They’ve gone above and beyond for us Both helpful and there knowledge is un surpassed when it comes to buying a …

Mark · 16 April 2025

★★★★★ 4/5

Trustpilot

Alison from Southampton was great

Had a Viewing for a place with Alison and she was an absolute delight, very professional and took the time to show us around the property in a timely manner. We were very appreciative of her taking the time to explain about the property and giving us a detailed tour of the building. She even gave us a copy of the letting paperwork making it easier for us to understand key things we needed to know. She's the best agent we've had a viewing with to this day.

Derek · 18 February 2026

★★★★★ 4/5

Google

Excellent estate agents who answered my queries promptly and help me find my next property. Only docked 1 star as the agent thought they'd forgotten the keys once and stressed me out for about 5 minutes before they realised they had them. Would recommend.

Tom · 16 December 2025

★★★★★ 1/5

Trustpilot

Renting Misery

We had the misfortune to rent for 13 years through Havant Pearsons. We had to put up with a very intrusive and highly critical inspection every 3 months and received extremely poor service whenever a problem arose with the property. When we left they kept our deposit, claiming without evidence various expenses. Overall a very disagreeable experience.

Jenny · 14 May 2026

★★★★★ 5/5

Google

Lizzi Kenyon has been great to deal with, very helpful and knowledgeable, has dealt with a sensitive situation in a mature, professional way, going above and beyond in her role as letting manager. She deserves a real pat on the back. JP.

James · 26 March 2024

★★★★★ 5/5

Google

Excellent service from Pearsons Estate Agents! They were professional, efficient, and have in my experience great understanding landlords. Their communication was top-notch, and they made the entire process smooth and as stress-free as possible . Highly recommend! Thank you from the heart ❤️

Ella · 24 October 2025

★★★★★ 5/5

Google

Pearson's was the best agency we know, you guys gave us much more assistance than the agency I'm dealing with now. Anyway, thank you very much, not that you need them, but I will always recommend them. Michelle Marla was always been very kind to us, I will never really forget it.

Denise · 23 October 2022

★★★★★ 5/5

Google

Profesional, knowledgeable, had all the answers to all my questions , good asset to the team. Well done Georgia 🤗 …

Mandeaur · 16 March 2026

★★★★★ 5/5

Google

Pearson’s have been handling the rental of my property for about 5 years now. They have always been very professional and always find very good tenants. They know their stuff regarding letting regulations etc. and are a very nice team. I highly recommend them..

Megan · 26 June 2025

★★★★★ 1/5

Trustpilot

Horrible rat experience that never got sorted

Started off a good experience but moment we got into the house we had issues and Pearsons Southampton didn’t really do a lot. So after a week of living at the house we heard noises in the loft which turned out to be rats. We spoke to the neighbours as both sides said no they couldn’t hear anything. We reported it to Pearsons and they got pest control out and they came out 4 times in total. They told us the issue has been going on for years due to our loft being covered in droppings. It was horrible laying in bed hearing them running around above your head and running around in the bathroom and under the bath. Pearsons told us that the rats had to be gone first before they started filling holes. Weeks passed and the issue was getting worse and Pearsons still didn’t do anything. We finally had enough of being ignored on emails and not getting any answers on phone calls so we went in there and the person (the manager) who told us that holes will be filled once rats have gone was now telling us that holes had to be filled straight away but they never got a contractor out to do it. After a month I couldn’t handle it anymore and had to move into my parents place and stayed there whilst i hoped the issue would get solved. But nothing! In the end we received an email saying if we wasn’t satisfied with the experience then we will have to pay an exit fee to leave. We tried to fight this as we got an email from Pearsons from our landlord saying the issue has been going on for months as they have spoken to neighbours who originally told us there was nothing…so they really rented out a property to us which wasn’t fit for purpose. However, Pearsons never got the issue solved and have rented out the property again. Horrible experience and will never rent from them again.

Customer · 9 May 2025

★★★★★ 1/5

Google

Honestly, not sure what to think of this Estate Agents. 1, I was registered with an incorrect title, messaged advising them of this but it was not changed. 2, I had a missed call and an email advising my viewing had been cancelled, due to …

Ryan · 16 April 2025

★★★★★ 5/5

Google

Michelle was very prompt in meeting me and from there forward remained friendly, efficient and very clear on all steps. Would highly recommend using pearsons

Luke · 27 December 2023

★★★★★ 5/5

Google

So, after a recent property search we had the delight of being shown round a property by Francyne Falloon. (We viewed the property twice to ensure it was what we were after) On both occasions we impressed with how professional and informative she was. We ended up finding a property in a more ideal location for us, however the understanding shown was 2nd to none. An asset to Pearsons who I would highly recommend.

James · 23 October 2023

★★★★★ 5/5

Google

I cannot recommend Pearsons enough. The members of stuff were extremely helpful with finding me a property and securing it for renting. And even the paperwork part of the deal was quick and efficient.

Ray · 11 June 2025

★★★★★ 1/5

Trustpilot

Awful customer service for tennants

We rent a house from Pearsons Southampton, they're a nightmare to deal with for any maintenance issues. The day we moved in our neighbours warned us that they've seen rats running in and out under the front door, we let them know and they did nothing. A few weeks later we first found evidence of rats inside the house, they sent out a pest control company who put down poison and recommended several holes are filled. Pearsons refused to fill in the holes until there was no evidence of pests, meaning the house was exposed to any number of rats entering in the meantime. After much arguing we managed to get them to fill the holes, they sent out a guy who didn't really know what he was there for so only filled in holes that we were personally able to point out to him. Another few weeks later the rats were back, and had spread to other rooms of the house. I called Pearsons and asked them to send pest control to check for other points of entry, they said they would call me back and later I instead received an email from them refusing to do so. Other issues I don't have time to go into detail about include unsecured gas pipes, a collapsing garden wall and partially collapsing ceiling. I would avoid renting from them unless you get a building survey of the place done as if you were buying it as they clearly have no quality control for their properties and are resistant to fixing the issues when you find them yourself.

Consumer · 27 August 2024

★★★★★ 5/5

Google

I've always had a great service from Pearsons Estate Agents in Havant. They always get the jobs done, great customer service and very professional. I would highly recommend them. Pleased overall.

Nette · 16 April 2025