Pearsons reviews in Southampton, Romsey, Fareham and 2 more

★★★★★ 5/5

Google

Exceptional as always from Alison , Talitha and the lettings team. Thank you as always for finding me a tenant so quickly and efficiently. Great work. Alec

Albi · 9 October 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

I am a solo landlord with one property in Southampton. I went to Pearsons 5 years ago via recommendation. They have held my hand through the numberious regulations, chosen excellent tenants and organise local tradespersons for the small maintenance that crop up. In my opinion they are a role model of professionalism and client care [both landlord and tenant]. Thank heavens we still have companies like Persons.

Stephen · 6 October 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

Pearsons have been beyond helpful, and completely invaluable in selling my hours. I have been kept in the loop consistently by Noah, and he has always taken the time to explain and answer my questions, however silly. Cannot recommend them highly enough and wouldn't hesitate to use them again! Thank you to Noah and the team!

Louise · 5 October 2026 · Pearsons Southampton (62 High Street)

★★★★★ 5/5

Google

Fantastic service from Noah and his staff. Would not hesitate to use Pearsons again and would definitely recommend them to anybody who were selling their property. Thank you from myself and Sharon.

Alan · 28 September 2026 · Pearsons Southampton (62 High Street)

★★★★★ 1/5

Trustpilot

they don't have your interests at heart

enquiries about a property I was interested in viewing. Got a phone call today telling me I wasn't what they were looking for before they asked what my situation was. Told it was a cash only although the listing doesn't specify this and states auction. The woman on the phone was possibly the most useless "sales" person I've ever had the displeasure in meeting, I've met 12year olds with better sales instincts. In summery if your the client using this company seems like they don't have your interests at heart.

LUKE · 21 September 2026 · Pearsons Southampton (58 London Road)

★★★★★ 1/5

Google

Not reliable at all

Alaa · 19 September 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

Sold my house with Pearsons after 6 months on the market with another lender. As a separation was the reason the house was on the market, it was not ideal circumstances, however Noah and his team were brilliant. Noah had great communication throughout and was fab at replying quickly and helping me through all the legalities. It was a very stressful time however the team always kept me informed after every viewing and assisted me right up until the completion day, can’t thank you all enough!

Brodie · 12 September 2026 · Pearsons Southampton (62 High Street)

★★★★★ 5/5

Google

Sold my nans house after her death at auction and cannot fault the process. Brett the auctioneer is experienced, knowledgeable and so helpful. He came and viewed my nans house at the start, gave his advice on what it sell for at auction. The team kept me up to date throughout the whole process. Thank you

Soph · 12 September 2026 · Pearsons Southampton (62 High Street)

★★★★★ 5/5

Google

Pearsons helped me sell my elderly uncle’s bungalow in Romsey when he went to a care home. I was living 2 hours away and they made the whole process so easy for me. They checked the empty house once a week, organised a plumber when there was a leak and organised house clearance and a deep clean before completion. At times I also felt like they were doing the job of our overpriced solicitors! I really cannot recommend them highly enough. A special mention to Karin who was so kind and helpful to me through this whole process.

Sue · 12 September 2026 · Pearsons Romsey

★★★★★ 5/5

Google

Pearsons have just sold my Aunts bungalow, it was definitely not an easy sell as the property wasn't registered or had any deeds or building reg paperwork! However Adam and Gina, and all the team were so helpful and the communication between the buyers and myself was amazing, all facilitated by Adam and Gina and the great team at Pearsons in Southampton. I would definitely recommend them. Thank you Pearsons.

Lisa · 10 September 2026 · Pearsons Southampton (58 London Road)

★★★★★ 1/5

Google

I rented a property managed by Pearsons from 11/07/2025 until 10/08/2026, paying £1,650 per month. Unfortunately, my experience of the property management and now the handling of my deposit has been extremely disappointing. I never dealt directly with the landlord as everything went through the letting agent. However, from my experience, it often felt as though there was little willingness from the landlord to spend the money required to properly resolve issues, leaving management dealing with problems that repeatedly returned. One of the biggest issues was the downstairs toilet/drainage. We had serious ongoing problems and were eventually told by management that we should only use the downstairs toilet for “number 1s”. I find it unbelievable that tenants paying £1,650 per month should have to live with that rather than the underlying problem being properly resolved. There were also drainage issues outside the property which, in my experience, were never properly addressed. Interestingly, there were spare/leftover drainage components stored in the greenhouse, which certainly suggested drainage work/issues had existed previously. The garage also flooded, causing hundreds of pounds worth of damage to my belongings and several valuable items. Despite raising this, I was effectively told that they were not responsible. What makes the situation even more frustrating is the way the deposit is now being handled. When I moved into the property, it was far from immaculate. There were visible patches in the paintwork, filler marks that had not been properly sanded or repainted, black marks around windows and numerous other cosmetic defects. I accepted the property in that condition and got on with living there. Before moving out, we thoroughly cleaned the property. Floors were vacuumed multiple times and mopped, and I have photographic/video evidence of the condition in which it was left. Yet the checkout report now repeatedly refers to things such as “light debris” and “debris to floor”, which are apparently being considered when dealing with my deposit. The fridge/freezer has also been raised despite it already being damaged when we moved in. We were specifically told we could either put it in the garage or arrange for the council to dispose of it if we did not want it. I therefore cannot understand why its condition or cleanliness is now relevant. After paying £1,650 per month and dealing with unresolved maintenance issues during the tenancy, it is extremely frustrating to now have minor cosmetic/cleaning points scrutinised when the property itself was handed to us with numerous existing defects. I appreciate that a letting agent has to represent the landlord, but tenants are also paying customers and should expect maintenance issues to be properly resolved and deposits to be dealt with fairly and consistently against the condition of the property at check-in. Based on my experience from moving in, throughout the tenancy and now during the deposit process, I personally would not rent another property managed by this agency.

Marcus · 10 September 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

We recently rented a property through Pearsons, and I cannot recommend them highly enough. As we hadn't rented for many years, we were unfamiliar with the process and found it quite daunting at first. However, Pearsons made everything simple, straightforward, and easy to understand from start to finish. All of the viewings were accompanied, which was very reassuring, and both Matthew and Alison were incredibly understanding of our needs. They took the time to listen to what we were looking for and ultimately found us an amazing property that suited us perfectly. There were a few minor teething problems when we first moved in, but these were dealt with promptly and professionally, giving us confidence that any issues would be resolved quickly. Overall, the entire process was smooth, stress-free, and far less daunting than we expected. Matthew, Alison, and the team at Pearsons were a pleasure to deal with throughout, and we wouldn't hesitate to recommend them to anyone looking to rent a property. Thank you for making what could have been a stressful experience such an easy one.

Will · 10 September 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

Thank you Noah and the team for all their hard work in the sale of my late mum’s bungalow, they did an amazing job.

Cheryl · 12 August 2026 · Pearsons Southampton (62 High Street)

★★★★★ 5/5

Google

We can’t thank the team enough for everything they did to help us through what turned out to be a very challenging situation. From start to finish. Despite facing multiple hurdles along the way, they navigated every challenge with complete professionalism, patience and unwavering support. They consistently went above and beyond, showing real dedication to getting everything over the line. Communication was outstanding throughout and we were always kept informed, our questions were answered promptly, and we felt supported every step of the way. Their hard work and reassurance made a difficult process so much easier. We couldn’t recommend them highly enough. A huge thank you to Monica for supporting the start of our journey and Paul and Karin for all your hard work and exceptional service, carrying the remainder of our tricky journey!

Ryan · 12 August 2026 · Pearsons Romsey

★★★★★ 5/5

Google

Monica was fabulous ,understands what we are looking for , very smart and professional, really listens ,very knowledgeable ,a real credit to Pearsons

Trish · 12 August 2026 · Pearsons Romsey

★★★★★ 5/5

Google

Our experience with Pearsons was excellent! The team at Pearsons Romsey were very kind and attentive to us throughout our house hunting journey. Specifically a big thank you to Monica, from the start she was very personable and relational and took the time to understand exactly what type of property we were looking for! She went above and beyond in her communication and we felt very supported by her in buying our first home! Thank you!

Tyler · 12 August 2026 · Pearsons Romsey

★★★★★ 5/5

Google

Rating only, no written review.

Steve · 12 August 2026 · Pearsons Bishops Waltham

★★★★★ 1/5

Trustpilot

Pearson Denmead

Pearson Denmead. Poor service, actually abandoned a daughter and her elderly mother half way through viewings/ assistance. Came back after a while to see them. Do not follow courtesy or basic rules of showing potential buyers around a specific property. Don't expect a decent service..

Net · 11 August 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

Pearsons Southampton sold us our new home and we completed on Friday. We are very happy with it. Pearsons have been extremely efficient and good at getting things done, keeping everyone in the loop. It’s all been very easy, from viewing and offering with Simon Dawson, to completion, with the sale progression being managed by Adam Croniken. Adam is a major asset - on the ball, responsive and helpful. He makes himself available to assist with any question that arises and liaised well between ourselves and the seller. The whole team are great and we thank you all. Five stars!

Ellie · 10 August 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

From start to finish these guys are the place to go to. Talitha was exceptional, guided us from the viewing all the way through to us moving in. Honestly Talitha was always there to answer any questions we had and kept us fully abreast of everything. This is our first time renting in over 30 odd years so it was all new to us. Talitha found us an amazing property with great landlords and her shear hard work and persistence made this come off in a very tight timescale (we were completing the sale of our property in Wales to move back). I cannot recommend Talitha or Pearsons Southampton highly enough. Talitha is a credit to her industry.

Chuckles · 10 August 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

We have recently bought our new house through Pearsons and found Gina to be excellent. Honest, proactive and always quick to respond, she had her eye across our purchase and sale, communication was great. Would highly recommend.

Rob · 10 August 2026 · Pearsons Southampton (58 London Road)

★★★★★ 5/5

Google

We could not have wished for a better estate agent. Realistic in valuations exceptionally helpful , nothing was too much trouble.We sold and bought through Pearsons of Bishops Waltham. The whole team from Debbie, Nicki and Angelina cannot have been more friendly, helpful and outstanding in their professionism. Dog friendly was a bonus! We cannot recommend them highly enough. Help yourself and pop into the office , you will be delighted as well as served well by super people and not dissapointed.

Linathome · 12 July 2026 · Pearsons Bishops Waltham

★★★★★ 4/5

Google

Very helpfull

A-team · 12 July 2026 · Pearsons Bishops Waltham

★★★★★ 5/5

Google

Very professional, organised and efficient - everyone involved in our move has been fantastic start to finish. They also have a pleasantly old-school personal touch; you always know exactly who to go to in order to get everything sorted.

Francesca · 10 July 2026 · Pearsons Southampton (58 London Road)