Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI strongly recommend Pearsons Southampton to anyone looking to purchase a property in this area. They have been by far the best estate agents that I came across. They were very patient during viewings and the property purchasing process, providing advice and guidance on next steps to someone who's new to the process. A special thank you to Gina, Lee, Simon and the whole Pearsons team.
Tim · 10 July 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Tim. Thank you so much for your feedback and five star rating. I was a pleasure working with you on your property purchase and we are delighted you are happy with our services. We hope you settle into your new home smoothly and quickly. Best wishes from Lee and the team at Pearsons in Southampton
★★★★★ 5/5
GoogleSuper helpful, reliable and great communication.
Heather · 10 July 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Heather. Thank you for your five star rating and review. We are pleased to hear you are happy with our services and it was a pleasure dealing with you. Best wishes from all the team at Pearsons in Southampton
★★★★★ 5/5
GoogleSo far, so good with the team. I’m 2 months in, found a buyer and everything is progressing well. The team have been very professional with good communications and sound advice. Very happy.
Sean · 12 June 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Hello Sean. Thank you for taking the time to leave us a review and your instructions to sell your property. We hope to get your sale to a swift and smooth completion soon. Best wishes from Paul and the team at Pearsons in Romsey
★★★★★ 5/5
GoogleA big thanks to the Pearsons Team on the sale of our parents home. A professional service by all but in particular a big thanks to Paul for offering us such considered and sensible guidance throughout the process.
Tess · 12 June 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Hello Tess. Thank you so much for taking the trouble to leave us a review and for your feedback. We are delighted to hear you are pleased with the service we provided in respect of the sale of your parents property. We wish you well for the future and are always here; if we can assist on any other property matters. Best wishes from Paul and the team at Pearsons in Romsey
★★★★★ 5/5
GoogleThe staff at Pearsons (Romsey) have been wonderful. From first contact with Monica through to completion with Karen, they have been attentive, genuine, extremely competent and an absolute pleasure to deal with. There is no doubt in our minds that we have ended up with a home we love thanks to their professional care. I strongly recommend using Pearsons- they will go above and beyond for you.
Sarah · 12 June 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Hi Sarah. Thank you for your wonderful review. We're delighted to hear that Monica, Karin and the team made such a positive impact on your home-buying journey. Knowing that our care, professionalism and dedication helped you find a home you love means a great deal to us. Thank you for your recommendation, and we wish you many happy years in your new home. Best wishes from all the team at Pearsons Romsey.
★★★★★ 5/5
GoogleAlthough this sale was tortuously slow (not Pearsons fault at all), Pearsons staff were unfailingly pleasant, helpful and courteous. They all provided a really good service during a difficult time. Thanks Pearsons.
Anthea · 12 June 2026 · Pearsons Bishops Waltham
Agent replied · 12 October 2026
Hello Anthea. Thank you for taking the time to leave us a review. It was a pleasure working with you on your property sale, which as you say was rather protracted; but we got there in the end! Best wishes from Debbie and the team at Pearsons in Bishop's Waltham.
★★★★★ 1/5
GoogleNot a good estate agent. Being bullied by agents will not be accepted and forced into accepting unaffordable fees will not be tolerated either. Sorry but improve your service
George · 10 June 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Mr Belcher. We are sorry to see your review. You have agreed a purchase of a clients property and they were keen to instruct solicitors. As you requested, we obtained quotes from solicitors on your behalf, which were not acceptable to you. We were not 'pushing' you into using any of these solicitors, but did want to know who you would be instructing to act for you, so we could progress the sale for our clients. We are sorry for any confusion and hope that your purchase will proceed smoothly to a successful completion. If you do have any further queries, please get in touch with Gina at our offices. Best wishes from all the team at Pearsons in Southampton.
★★★★★ 1/5
GoogleRented a property for two years from them, absolutely abysmal service and staff with obvious distain for tenants who know their rights.
Please be aware they will insist on visiting every 3 months for a “property inspection to report maintenence issues” but no maintenence issues will get sorted without calling and emailing them several times a day for weeks.
Immediately after moving in, the shower leaked into the kitchen and over the boiler, we reported it but ended up doing the repair ourselves weeks later as the agents weren’t interested.
Shortly after this, we discovered the property was infested with rats, we of course reported this and it took several days for the agents to action anything. Pest control visited several times and advised us to get the entry holes filled. We told the agents this but they insisted on poisoning all of the rats before filling the holes. This went on for several months and we ended up threatening council involvement to get them to act.
Eventually the holes were filled, and in the process the workman left us without electricity in the kitchen. This was on a Friday so we were left without electric in that room for the weekend. Of course there is no out of hours number for emergencies.
A few months after this, our washing machine (all white goods included in the rent) started malfunctioning and pouring water all over the floor every time it was used. We reported this and eventually the agent sent someone to look at it. We were then told there was nothing wrong with it despite having pictures of the issue and error code it was showing when trying to it. This happened several times and it took nearly a month to get them to agree something was wrong, then we were told it was going to be another 8 weeks before it was repaired. After we advised we would like a rent reduction due to the lack of laundry facilities, the washing machine was replaced with what I can only assume was the cheapest model they could find with a much smaller capacity.
The poorly installed fake grass in the raised area of the garden started to cave in, leaving a sunken area of around 15cm above a paved patio. We reported and someone came over and tore the corner of the grass up before leaving without attempting to repair. This was not resolved before we moved out several months later.
We finally broke and moved out after reporting yet another issue and being accused of intentionally destroying the property and them asking us to pay for the repair.
The day of move out they called us several times to demand the keys were handed back at 4, when we enquired where in our contract it said that they changed their mind and advised we could get them back to them by the end of the day.
After we moved out they messed us around for ages about the deposit and we ended up having to start a dispute just to top the whole thing off.
Obviously you don’t really have a whole lot of choice where you rent from these days but personally I would avoid at all costs.
Katherine · 10 June 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Katherine. We are sorry to hear that you were unhappy with your experience of renting a property through our lettings department. Throughout your tenancy we responded to and reported issues to the landlord and contractors as promptly as possible, while also arranging inspections and access where required. We appreciate that some matters took longer to resolve than either yourselves or we would have liked, but we always aimed to act professionally and in accordance with our responsibilities as managing agents. Kind regards, Pearsons Letting Agents
★★★★★ 1/5
GoogleRating only, no written review.
Henry · 10 June 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Henry. We are sorry to see your review. We do not have any record of a customer interaction with you, so are unsure about the reason for your rating. Please could you get in touch with Gina at: southampton@pearsons.com so we can look into this and hopefully address matters for you. Best wishes from the team at Pearsons in Southampton
★★★★★ 5/5
GooglePearsons were very helpful, responsive and accommodating when my partner and I were securing a rental for a house. Based on the experience I had, would recommend for anyone wanting a good quality property.
Matthew · 10 June 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hi Matthew. Thank you for your kind review. We're pleased to hear that you and your partner found our team helpful, responsive and accommodating throughout the rental process. Your recommendation means a great deal to us, and we wish you every happiness in your new home. Best wishes from all the team at Pearsons Southampton.
★★★★★ 1/5
TrustpilotRenting Misery
We had the misfortune to rent for 13 years through Havant Pearsons. We had to put up with a very intrusive and highly critical inspection every 3 months and received extremely poor service whenever a problem arose with the property. When we left they kept our deposit, claiming without evidence various expenses. Overall a very disagreeable experience.
Jenny · 14 May 2026 · Pearsons Havant
★★★★★ 5/5
GoogleI have been very impressed by the Auction team at Pearsons. By the time I contacted the team I was incredibly stressed by the house sale as a previous sale had fallen through. Gary was very understanding and helpful; the process has been incredibly quick which is such a weight of my mind. I'm very grateful!
Shona · 12 May 2026 · Pearsons Southampton (62 High Street)
Agent replied · 12 October 2026
Hello Shona. Thank you so much for your review and feedback. We are delighted you are happy with our property auction services and in particular that received from Gary. It was a pleasure dealing with your sale. best wishes from all the team at Pearsons Auctions in Southampton
★★★★★ 1/5
GoogleRating only, no written review.
Nergis · 10 May 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Nergis. We are sorry to see your review. We do not have any record of a customer interaction with you, so are unsure about the reason for your rating. Please could you get in touch with Gina at: southampton@pearsons.com so we can look into this and hopefully address matters for you. Best wishes from the team at Pearsons in Southampton
★★★★★ 5/5
GoogleAbsolutely perfect service, from selling mine and my partners properties and helping us find our new chapter home. The sales team were so considerate and engaging throughout, with the sale progression team helped to ensure speedy completion. Special thanks to Anne, Luke and Jeremy to mention just a few.
Neil · 15 April 2026 · Pearsons Fareham
★★★★★ 5/5
GoogleStrongly recommend Anne from Pearsons, she has been a fantastic help and guide through our first purchase of a house. We couldn't recommend more! Thank you xx
Chloe · 15 April 2026 · Pearsons Fareham
★★★★★ 5/5
GoogleRating only, no written review.
RABIN · 12 April 2026 · Pearsons Fareham
★★★★★ 5/5
GoogleOur first time dealing with Pearson’s Southampton and it didn’t dissappoint. Thanks for a smooth transaction. All our request have been handled promptly. Talitha and Matthew are both wonderful. The whole process was quick, efficient ans stress-free.
Yvez · 10 April 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Thank you so much for your lovely review! We’re delighted to hear that your first experience with us was such a positive one and that everything went smoothly from start to finish.
Talitha and Matthew will be especially pleased to read your kind words. Providing a quick, efficient, and stress-free service is exactly what we aim for, so it’s great to know we delivered on that.
Best wishes from all the team at Pearsons Southampton
★★★★★ 5/5
GoogleRating only, no written review.
Barry · 10 April 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Thank you Barry for taking the time to leave us a 5* review. Best wishes from all the team at Pearsons Southampton.
★★★★★ 4/5
GoogleViewing booked for next week, not used before, so far very good.
Lesley · 10 April 2026 · Pearsons Southampton (58 London Road)
Agent replied · 10 October 2026
Hello Lesley. Thank you for your review and rating, we hope your viewing went well and wish you all the best in your property search. Best wishes from all the team at Pearsons in Southampton
★★★★★ 5/5
GoogleGreat staff ,excellent service always with a smile, best Estate Agent in Bishops Waltham.
GORDON · 2 April 2026 · Pearsons Bishops Waltham
Agent replied · 14 June 2024
Many thanks for your kind review and comments from Debbie and the Team at Pearsons Bishops Waltham and our Auction department
★★★★★ 5/5
GoogleMy parents have recently sold their house using Pearsons. The service from the whole branch has been excellent. Karin, who has liaised with the family during the process has been outstanding. Her patience, communication, attention to detail and support has been excellent. If you are selling or buying a house in the Romsey area I would not hesitate to contact them
T · 2 April 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Thank you for your lovely review. We’re delighted to hear your parents had such a positive experience with the team. Karin will be especially pleased to receive your kind comments regarding her patience, communication and support throughout the process. Your recommendation means a great deal to us, and we wish you and your family all the very best for the future, from the team at Pearsons Romsey.
★★★★★ 5/5
GoogleWe had an exceptional experience with Pearsons from start to finish. The entire team went above and beyond to help us secure our dream home, and their dedication truly made all the difference.
A special mention must go to Karin, who was an absolute pleasure to deal with throughout the process. She kept us consistently updated, was always transparent, and incredibly quick in her communications. No question was ever too big or too small, she was patient, knowledgeable, and genuinely supportive at every stage.
Buying a property can often be stressful, but thanks to Karin and the wider team, I felt we were in safe hands. Their professionalism, honesty, and commitment to their clients are second to none.
We would highly recommend Pearsons to anyone looking to buy a property, you’ll be in excellent hands.
Imy · 2 April 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Hello Imy. Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience with the team and that we could help you secure your dream home. Karin will be especially pleased to receive your kind comments regarding her communication, support and professionalism throughout the process. Your recommendation means a great deal to us, and we wish you many happy years in your new home. From all the team at Pearsons Romsey.
★★★★★ 5/5
GoogleReceived an excellent service from Pearsons and specifically Lynne. Absolutely on the ball and even when my house was sold, the service was still there always providing prompt updates
Bradley · 2 April 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Hello Bradley. Thank you for your kind review. We’re delighted to hear you received excellent service throughout your sale, and Lynne will be especially pleased to know her communication and support made such a positive difference. Wishing you all the best for the future from Pearsons Romsey.
★★★★★ 5/5
GoogleWe had a probate valuation booked with Lynne for my Nans house after she passed away. Lynne went above and beyond and really put me and my mum at ease. We had not been through this process before and lynne took the time to explain everything and offer reassurance and comfort to my me and my mum. I cannot thank her enough, she is an absolute asset to pearsons!
Amelia · 26 March 2026 · Pearsons Romsey
Agent replied · 12 October 2026
Hi Amelia. Thank you for your lovely review. We’re so pleased Lynne was able to support you and your mum during such a difficult time. Her kindness, reassurance and professionalism are truly appreciated, and she will be touched by your wonderful comments. Thank you again for taking the time to share your experience. Best wishes from all the team at Pearsons Romsey.
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