Pearsons reviews

★★★★★ 5/5

Google

We had a great experience with our house purchase thanks to Karin and the team at Pearson. Karin was professional, responsive, and incredibly helpful throughout the entire process. She kept us well informed at every stage and made what was rather stressful experience (due to solicitors ) feel smooth and manageable. We’re very grateful to Karin and the whole Pearson team for their support and would happily recommend them to anyone looking to buy a home or sell their property! Thank you once again!

Safra · 16 January 2026

★★★★★ 5/5

Google

I recently purchased a house through Pearsons in Romsey. The team were very helpful throughout the process and always willing to answer any queries I had or provide advice and recommendations such as a local surveyor and mortgage adviser. Karin was particularly helpful; whether it was directing me to complete admin in a timely manner or answer any last minute questions I had, she was always willing to talk, never got flustered or frustrated with my lack of knowledge and was a relaxing presence through the stress of buying a house. I would thoroughly recommend Pearsons for any future purchases.

Henry · 11 August 2025

★★★★★ 5/5

Google

Pearsons have been fantastic from the beginning of our journey to sell my Mum’s property. From being greeted by Monica on my initial contact and then meeting Lynne to value the property and put in Karen’s capable hands has been amazing. We have been through a difficult time as a family and Pearsons staff showed understanding and compassion throughout our dealings with them. The communication, particularly with Karen has been brilliant and I can’t fault anything about them. Highly recommend them to anyone wishing to sell a property.

Ali · 10 August 2025

★★★★★ 5/5

Google

The sales team Karin, Monica, Lynne and the team are amazing! They were so friendly, professional and their attention to detail was spot on throughout our home purchase! They are such a superb team! If you choose Pearson for the sale of your home this is the team you want on your side! They get things done!! Thank you so much!

Princess · 16 January 2026

★★★★★ 5/5

Google

We had an exceptional experience with Pearsons from start to finish. The entire team went above and beyond to help us secure our dream home, and their dedication truly made all the difference. A special mention must go to Karin, who was an absolute pleasure to deal with throughout the process. She kept us consistently updated, was always transparent, and incredibly quick in her communications. No question was ever too big or too small, she was patient, knowledgeable, and genuinely supportive at every stage. Buying a property can often be stressful, but thanks to Karin and the wider team, I felt we were in safe hands. Their professionalism, honesty, and commitment to their clients are second to none. We would highly recommend Pearsons to anyone looking to buy a property, you’ll be in excellent hands.

Imy · 2 April 2026

★★★★★ 5/5

Google

We had a probate valuation booked with Lynne for my Nans house after she passed away. Lynne went above and beyond and really put me and my mum at ease. We had not been through this process before and lynne took the time to explain everything and offer reassurance and comfort to my me and my mum. I cannot thank her enough, she is an absolute asset to pearsons!

Amelia · 26 March 2026

★★★★★ 5/5

Google

I have recently had an experience with Pearsons in Romsey, and I want to give a special thank you to Karin for all her hard work. She was absolutely lovely to deal with from start to finish. As a client, I found her incredibly professional, …

Immy · 16 December 2025

★★★★★ 5/5

Google

Paul and his team in Romsey were a pleasure to work with from start to finish. A special thanks to Karin who put in the extra effort to ensure the sale went through smoothly and without delays. I highly recommend this team/firm.

Catherine · 22 October 2025

★★★★★ 1/5

Trustpilot

they don't have your interests at heart

enquiries about a property I was interested in viewing. Got a phone call today telling me I wasn't what they were looking for before they asked what my situation was. Told it was a cash only although the listing doesn't specify this and states auction. The woman on the phone was possibly the most useless "sales" person I've ever had the displeasure in meeting, I've met 12year olds with better sales instincts.

LUKE · 21 September 2026

★★★★★ 5/5

Google

This company handled a house sale which included a very messy divorce - VERY professionally throughout. They did their utmost to give fair and sensible advice and I cant thank them more, especially Lynne, Karin and Monica 💫 …

Vicky · 13 September 2025

★★★★★ 5/5

Google

The team at Pearsons were really helpful with the selling of my Grandads house. They were always professional and were able to help out with any requests we had. Their tenacity in arranging the sale despite challenges elsewhere in the chain was commendable, and we always had informative discussions and progress updates. I would highly recommend the team at Romsey to deal with any future house sales in the area.

Jon · 16 January 2026

★★★★★ 5/5

Google

I totally recommend using this company especially Monica who is 💯 thanQ for all of your help! …

Paul · 16 January 2026

★★★★★ 4/5

Google

It is now 3 months since we moved to Romsey after a moving process that took almost a year. Our first viewing of our house was cancelled as an offer had been received on the property. We were advised that if the situation changed we would be contacted. However it was only after we contacted Pearsons twice more to query why the property still appeared for sale on Rightmove that we were told the first offer had been withdrawn and we should have been advised accordingly. Pearsons apologised and we finally obtained a viewing. Later we arranged a second viewing and arrived at the property at the time stated in an email to us. However, someone at Pearsons had written the incorrect time in the office diary and when we phoned them to ask if they were on their way, they apologised once again and hastily sent out Karin Walters, their Sales Progressor to undertake the viewing. We can truthfully say that for us, Karin is the jewel in the crown at Pearsons. Without her continuous encouragement, ability to listen patiently to all our frustrations and sort out the many complex issues that arose throughout the process we would not be in this property now. We love Romsey and the house so a huge thank you to you Karin for all your tremendous hard work.

Patrick · 16 June 2023

★★★★★ 5/5

Google

Pearsons provided an efficient and professional service throughout the sale of our house. When the member of staff was not available at the time of a telephone call, they always rang back and we were’t left hanging for a response. Karin was also very impressive in maintaining communications with all parties, once an offer had been accepted, to try to avoid potential delays towards completion. Would certainly recommend them as a team.

David · 21 May 2025

★★★★★ 5/5

Google

Really helpful team in the Romsey office. Lynne helped us secure our sale quickly and Karin was very helpful in getting the exchange of contracts over the line. Nothing but praise from us, we don't intend to move house for a long time, as we are so happy in our new house, but if we do, we would definitely go back to Pearsons.

Charlotte · 16 February 2024

★★★★★ 5/5

Google

Having recently used Pearsons Estate Agents in Romsey to sell our house, it couldn't have been any better. The communication was great and they kept in touch with all parties to ensure everything went smoothly. The team is great. This is the 2nd time we have used Pearsons in Romsey and would recommend them to anyone selling their house. Thank you Karin Walters for taking the stress out of selling.

Vanessa · 20 August 2023

★★★★★ 5/5

Google

Good experience today viewing a property in Romsey. Heather was a great help, and very informative. Good service.

Peter · 22 October 2025

★★★★★ 5/5

Google

From the very beginning the service has been impeccable. The team have been super efficient, professional and incredibly kind. Lynne was always proactive and attentive to my requirements. Karin is a superstar! She kept me informed every step of the way. I would recommend Pearsons in a heartbeat. A 5-star service which I would return to in the future.

Emma · 12 April 2024

★★★★★ 4/5

Trustpilot

Alison from Southampton was great

Had a Viewing for a place with Alison and she was an absolute delight, very professional and took the time to show us around the property in a timely manner. We were very appreciative of her taking the time to explain about the property and giving us a detailed tour of the building. She even gave us a copy of the letting paperwork making it easier for us to understand key things we needed to know. She's the best agent we've had a viewing with to this day.

Derek · 18 February 2026

★★★★★ 5/5

Google

We could not thank Karin at Pearsons enough for all her hard work in securing our new home. She has gone the extra mile and has kept us up to date with what was happening in our chain. We would have no hesitation in recommending Pearsons and would be happy to use them in a future sale.

Nigel · 17 January 2024

★★★★★ 5/5

Google

Thank you to all at Pearsons, Romsey, for guiding my sister and i through the sale of 2 properties subject to probate when we sadly lost our parents. You have been exceptionally polite, efficient, knowledgeable & reliable. We have had previous experience of your service and would not have gone to any other agent. We have been kept well informed at every stage of the process.

Claire · 10 August 2025

★★★★★ 5/5

Google

Polite, friendly staff. Named agent who was our person on the case - always returned calls promptly if they were busy when I called. Good, efficient service. They have a dedicated person to help push things through with solicitors which really helped, and they have local solicitors with whom they have a good relationship that you can use and that helps speed things along. In general: I learnt that these days, estate agents come having done an internet search to determine the value of your home - that seems to remain even when unknown extra features are divulged, so don't suppose your loft conversion or your solar panels are making your property vastly better than others. Thanks to the market changes, I sold for way lower than the initial valuation but as friends of mine advised me - the value of a house is dependent on what people are prepared to pay for it. If houses like yours are ten-a-penny you won't be able to keep a high asking price; if the market crashes or interest rates go up, people don't make the offers you dream of. I also think that an agent calculates the commission they will receive on the first (for example) 300k, if they say to you you'll get near 400K, that's just a bonus for them; when the house doesn't sell for months and months they start pushing you to accept lower offers because they are still advertising the house and showing people round, but they are not getting their money yet. I found it odd that it was quite clear they did not want me showing people round or even being there (they said if I was in when they appeared with a viewer they would give me time to leave!), and as it was an empty property with a neighbour's car in the garage I was asked 'when is that going' as if it was their house. They looked put-out when I said 'when the house is sold'. They did give good advice on how to present the house - it being vacant it was important to leave some furniture to give an idea of space - people will wonder if their sofa or bed would fit in a room for example. They know the area and the market and help guide you through (even if there is a hint of sometimes forgetting whose house it is) and I would recommend them.

Dad · 23 February 2025

★★★★★ 5/5

Google

Karin, Paul and the rest of the staff at Pearsons Romsey were tremendous help when it came to valuing and selling my late mothers house. They kept me informed at every step of the way, and helped moved things along with the buyer and solicitors when needed. I would highly recommend them for their professionalism and friendly nature.

Wendy · 18 November 2023

★★★★★ 1/5

Trustpilot

Renting Misery

We had the misfortune to rent for 13 years through Havant Pearsons. We had to put up with a very intrusive and highly critical inspection every 3 months and received extremely poor service whenever a problem arose with the property. When we left they kept our deposit, claiming without evidence various expenses. Overall a very disagreeable experience.

Jenny · 14 May 2026