Trusted Agent profile · Romsey
★★★★★
126 reviews across 2 platforms
21 The Hundred, Romsey, SO51 8BX
Pearsons's office in Romsey, at 21 The Hundred, is rated 4.5 out of 5 across 126 reviews on two platforms, including 115 Google reviews rated 4.8.
Every review we hold for the Romsey office, from every platform, shown as written. First names only.
5/5
GoogleMy parents have recently sold their house using Pearsons. The service from the whole branch has been excellent. Karin, who has liaised with the family during the process has been outstanding. Her patience, communication, attention to detail and support has been excellent. If you are selling or buying a house in the Romsey area I would not hesitate to contact them
5/5
GoogleMy Mum has just sold her house through Pearsons estate agents in Romsey, and a big shout out goes to Karin who has been amazing in getting this over the line. From start to finish the local touch has been much appreciated.
Hello Ian. Thank you for taking the time to leave us a review and 5 star rating. It was a pleasure working on the sale of your mothers house and we are pleased to hear you are both happy with our services, in particular that provided by Karin on the sales progression. Best from Paul and the team at Pearsons in Romsey
5/5
GoogleI have received brilliant service from Pearsons in Romsey, with Lynne, Karin and the Team doing an amazing job, from the sale of the property, though to exchange of contracts. They liaised at all times, were always professional and are …
Hello Jude. Thank you so much for your review and 5 star rating. It was a pleasure working with you on the sale of your property and we are pleased to hear you are happy with our services and in particular our sales progression. Best wishes from Paul and the team at Pearsons in Romsey
1/5
GoogleWe had a very disappointing experience with this estate agency. One of their agents showed us a property, and we later had our offer accepted, only to find out months later that the property was actually owned by that same agent, something …
Hello Daisy, Thank you for sharing your feedback. We are genuinely sorry to hear of your disappointment that your purchase was unable to proceed. From the outset of marketing, all property listings included the required Section 21 … More
5/5
GoogleThe service by the team at Pearsons, Romsey, has been exceptional. I cannot fault them. My house was on the market and sold within 2.5 days and we had managed to secure a new property quickly. The team are incredibly friendly, very knowledgeable and caring. I would recommend them to anyone.
Hello Rose. Thank you so much for leaving us a review and a 5 star rating. It was a pleasure working with you on property move and we are delighted to hear you are pleased with our services. We hope you settle into your new home quickly and comfortably, and wish you well for the future. Best wishes from all the team at Pearsons in Romsey.
5/5
GoogleFrom start to end of what proved to be a long and difficult chain for our sale and purchase, Pearsons could not be faulted. Paul provided extremely helpful advice; Matt was superb in arranging and conducting viewings and Karin acting as a sales progressor was an absolute star. We were delighted with all aspects of the service and wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Hello Tony. Thank you for leaving us a review and for your feedback. We are delighted you are happy with our sales service and progression of the sale through to completion. Thanks again and best wishes from all the team at Pearsons in Romsey
5/5
GoogleI have recently bought a property through Pearsons. As a purchaser, I found Karin who handled the sale very professional, friendly and nothing was ever too much trouble. Her communication with me throughout the process, was amazing. I …
Hello Laura. Thank you so much for your five star rating and positive review. It was a pleasure working with you on your property purchase and we are delighted to hear you are pleased with our services and in particular that provided by Karin. Best wishes from Paul and the team at Pearsons in Romsey.
5/5
GoogleWe were very pleased with the knowledge, help and advice provided. Staff were always pleasant and approachable during what turned out to be a prolonged and awkward sale.
Hello Lesley. Thank you for your 5 star rating and feedback. It was a pleasure working with you on your property sale and we are pleased we got there in the end! Best wishes from Paul and the team at Pearsons in Romsey.
5/5
GooglePearsons were very professional and always kept me updated , and chased things on my behalf when necessary . Karin , Monica , Ian , and Samantha have all been very good people to liaise with . Rob .
Hello Rob. Thank you for your feedback and five star rating. We are pleased to hear you are happy with our service and it was a pleasure working with you. Best wishes from Paul and the team at Pearsons in Romsey
5/5
GoogleKarin at Pearsons Romsey is so efficient, has great attention to detail, and has been helpful every step of the way. We have bought through Pearsons twice now and Karin in particular has been such a brilliant sales progressor.
Hi Sophie. Thank you for your 5* review and positive words. We are delighted to hear you are happy with our services, especially with the support from Karin. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleWe had a viewing with Matt from Pearsons on Monday afternoon. He was very professional and well informed about the flat we viewed as well as the wider building, relevant service charges, local car parking and potential development nearby. He also obtained some further information for us and let us know the results both after hours. Thanks Matt and well done.PositiveProfessionalism
Hello Alan. Thank you for your review and comments. We are delighted you are happy with our service, in particular from Matt. Best wishes from all the team at Pearsons in Romsey
5/5
GooglePearson's acted for the buyer of our house although it felt like they were being paid by us, given the awesome service we received! Karin was just brilliant in how proactively she managed the chain and I doubt we could have reached completion without her. She was highly professional, friendly and supportive and I would definitely recommend. Thanks Karin!PositiveResponsiveness, Quality, Professionalism
Hello Chris. Thank you for leaving us a review. We are delighted you are happy with our services. Best wishes from the team at Pearsons in Romsey.
5/5
GoogleLynne, Paul and the entire team at Pearsons were excellent. Lynne immediately understood the unique appeal of the property we were selling, and valued it accordingly based on her research and extensive experience. She achieved a much higher price than other agents who quoted. I live overseas so it would have been a very challenging process without their help and expertise, nothing was too much trouble and emails were always answered promptly. They organised so many things for me, including cleaning and clearing of the flat. No hesitation in highly recommending Pearsons.
5/5
GooglePearson's were absolutely brilliant and managed to sell our property in what is an extremely difficult market. Monica in particular was very helpful and kept us informed with every viewing with full updates. Would always use Pearsons again. Thank you
Hello James. Thank you for taking the time to leave us a review and we are delighted to hear your are happy with our services. It was a pleasure to work with you on the sale of your property and we are grateful for your instructions to sell. We note that you were particularly pleased with the service received from Monica. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleA great experience purchasing with Pearsons, in particular with Karin who after our offer had been accepted was always very quick to respond to questions and find out information. …
Hello Claire. Thank you for your five star rating and feedback. We are pleased to hear you are happy with our estate agency services, during you property purchase and in particular our sales progression. We hope you are settling comfortably into your new home. Best wishes from all the team at Pearsons in Romsey.
1/5
TrustpilotHorrible rat experience that never got sorted
Started off a good experience but moment we got into the house we had issues and Pearsons Southampton didn’t really do a lot. So after a week of living at the house we heard noises in the loft which turned out to be rats. We spoke to the neighbours as both sides said no they couldn’t hear anything. We reported it to Pearsons and they got pest control out and they came out 4 times in total. They told us the issue has been going on for years due to our loft being covered in droppings. It was horrible laying in bed hearing them running around above your head and running around in the bathroom and under the bath. Pearsons told us that the rats had to be gone first before they started filling holes. Weeks passed and the issue was getting worse and Pearsons still didn’t do anything. We finally had enough of being ignored on emails and not getting any answers on phone calls so we went in there and the person (the manager) who told us that holes will be filled once rats have gone was now telling us that holes had to be filled straight away but they never got a contractor out to do it. After a month I couldn’t handle it anymore and had to move into my parents place and stayed there whilst i hoped the issue would get solved. But nothing! In the end we received an email saying if we wasn’t satisfied with the experience then we will have to pay an exit fee to leave. We tried to fight this as we got an email from Pearsons from our landlord saying the issue has been going on for months as they have spoken to neighbours who originally told us there was nothing…so they really rented out a property to us which wasn’t fit for purpose. However, Pearsons never got the issue solved and have rented out the property again. Horrible experience and will never rent from them again.
5/5
GoogleWe recently dealt with Pearson's Romsey. All the team were super professional and helpful. Especially Karin who guided us through the conveyancing process. Highly recommended & I would certainly use Pearson's again for either a sale or purchase.
Thank you Rob for your 5* review and positive words. We are delighted you are happy with our services and especially with the support from Karin. Best wishes from all the team at Romsey.
5/5
GoogleGreat Service from Ed in Sales and especially Karin in after sales on a protracted purchase where Pearsons represneteed the sellers. Excellent balanced communications. We didn't sell through Pearsons but if we are ever mad enough to move again we would use Pearsons.
Hello Kevin. Thank you for leavings us a review and for your kind comments, we are delighted to hear you are pleased with our services. Thank you for your positive comments for Ed and Karin. We hope to be able to assist you further in the future. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleVery helpful estate agents. We bought a property that was for sale through them and received far more help than from the estate agent we used to sell ours. Karin in particular was fantastic in helping us achieve the move and if hadn't been for her not sure it would of happened so we are very thankful to her and the team there. We also got a welcome to your home card and gift box which was extremely thoughtful.
Hello Louise. Thank you for taking the time to leave us a review and for your 5 star rating. We are delighted you are pleased with our services and it was a pleasure working with you on the purchase of your property. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleThe staff at Pearsons Romsey were professional, knowledgeable, easy to deal with and very competent. I would recommend them to anyone wishing to sell their property without hassle or undue worries.PositiveQuality, Value
Hello Karen, thank you for your 5 star rating and review which is much appreciated. We hope that we will be able to assist you with the sale of your home if you decide to move in the future. Best wishes from the Pearsons Team at Romsey office
5/5
GoogleThank you very much to the staff at the Romsey branch of Pearsons. They were very professional and helpful. Karin was most helpful in getting my purchase over the line. Would recommend.
Hello Kelly. Thank you for leaving us a review and 5 star rating. We are delighted to hear you are pleased with our services. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleWe would highly recommend using Pearsons in Romsey having recently sold our house with them. Throughout the process the whole team have always been incredibly professional, helpful and accommodating of our needs. We would particularly like to highlight the efforts of both Paul and Karin who have always gone above and beyond to keep us informed with progress and have made the sale as straight forward as possible. We look forward to using them again in the future. Best wishes.
Hello Tim. Thank you for taking the time to leave us a review and 5 star rating. It was a pleasure dealing with the sale of your property and thank you for your instructions to do so. We look forward to being able to assist you again in the future, if we can. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleWould highly recommend using Pearsons estate agents Romsey always willing to go that extra mile and a special mention to Karin for all her hard work
Hello Nick. Thank you for taking the time to leave us a review and for your 5 star rating, we are delighted you are pleased with our services and in particular that received from Karin. Thank you for the recommendation to - it is really appreciated. Best wishes from all the team at Pearsons in Romsey
5/5
Google5 start service from Karin, always kept me updated and made the process as easy as possible :)
Hello. Thank you for your five star rating and feedback. We are so pleased to hear you are happy with our services and it was a pleasure working with you. Best wishes from Paul and the team at Pearsons in Romsey
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pearsons's Romsey office has 126 reviews across two platforms: 115 on Google, 11 on Trustpilot (across the whole business).
Pearsons Romsey is rated 4.5 out of 5 across all 126 reviews, and 4.8 out of 5 on Google from 115 reviews.
Pearsons Romsey, 21 The Hundred, Romsey, SO51 8BX.
