1/5
TrustpilotNot a positive experience
Used Pearsons in Clanfield - we had our property up for sale for 7 months with them.
Trusted Agent profile · Romsey
Pearsons Romsey reviews
★★★★★
126 reviews across 2 platforms
21 The Hundred, Romsey, SO51 8BX
Pearsons's office in Romsey, at 21 The Hundred, is rated 4.5 out of 5 across 126 reviews on two platforms, including 115 Google reviews rated 4.8.
Reviews
Every review we hold for the Romsey office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service from Pearson’s with our recent house purchase. They have been extremely helpful, responsive and proactive and our sale went through in 10 weeks. They have been very accommodating in arranging further visits to the house we have bought and stayed quite late for us!!! Thank you for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hello Sarah. Thank you for leaving us a review. we are pleased to hear you were happy with the sales process and the service you received from us. Best wishes from all the team at Pearsons in Romsey
5/5
GooglePearsons were great from the start. Very patient selling my elderly mums property. They dealt with all aspects of the sale very professionally and calmly. It took quite a long time and they were extremely good at keeping the chain well informed. Highly recommend.
Agent replied · 15 June 2024
Thank you Rachel for leaving us a 5* review and great feedback. We are pleased to hear you are happy with our sales services. Best wishes from all the team at Pearsons Romsey
5/5
GooglePearsons were brilliant during the sale/purchase of our homes recently. Helpful, professional and above all, nice! A stressful made much easier because of their support. Could not recommend them enough. An easy 5 stars to Karin, Paul, Heather, Paulette and all the team
Agent replied · 15 June 2024
Hi Mark, thank you for taking the time to leave us a 5* review and great feedback. It was a pleasure being involved in your moving journey. Wishing you all the best from the team at Pearsons Romsey
5/5
GooglePearsons have been amazing so far in my search for my new home . Lost two house but they have been Amazing , patient and I would highly recommend ! Karyn and Paul especially have been so supportive 😀 …
Agent replied · 15 June 2024
Hello Rebecca. Thank you for your 5 star review and positive words. We are delighted to hear you are happy with our services and the support Karin and Paul have provided. Here's hoping we can find you your next home. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleThe whole team at Pearsons have made our experince of buying our first house a lot less stressful than we thought it would be. They have really gone above and beyond. We couldn't recommend them highly enough.
Agent replied · 15 June 2024
Thank you James for your 5 star review. We are delighted to have been involved in your journey in buying your first home and pleased you were happy with our services. Best wishes from all the team at Pearsons Romsey
5/5
GoogleI highly recommend the team at Pearsons in Romsey. They helped us sell our home with professionalism and efficiency. Everyone we spoke with there was communicative and personable and helped the whole process run smoothly. Thank you!
Agent replied · 15 June 2024
Thank you Stephanie for the positive feedback and recommendation. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleBased on viewings as cannot comment further at this current time; very happy with response of how quick they arrange viewings and Heather who showed us round is a very personable person and that is what made great first impression. Hopefully (fingers crossed) Pearson's have the property I am looking for ;)PositiveResponsiveness
Agent replied · 15 June 2024
Hello Mary. Thank you for your review and comments. We are delighted you are happy with our services. We hope to find your ideal property soon. Best wishes from all the team at Pearsons in Romsey
1/5
GoogleVery unprofessional, delaying replies on emails. They do not listen to your story! Will not use Pearsons in the future.
Agent replied · 15 June 2024
Hello Michael. We are sorry to see your review and understand you are disappointed in not being able to rent a property through our lettings department. There was a large amount of interest in the property you were interested in and the property was let to someone else, before we could process your response to enquiries. If there is anything further we can do for you, please do get in touch. Best wishes from the Lettings team at Pearsons in Romsey
1/5
GoogleVery disappointed with lack of communication. I've made several phone calls, left messages and written emails, and never receive a response back. I certainly wouldn't be using this estate agent to sell my property.
Agent replied · 15 June 2024
Hello Sarah. We are sorry to note your review and comments. This is not the level of service that we would expect to provide to our customers. We are sorry you are disappointed with our service. If you would like us to look into this further please email us at romsey@pearsons.com. Best wishes from Pearsons
5/5
GoogleHighly reconmended! Their services are highly professional and made my house move easier and they provided advise were required. A special shout out for Karen as she defineately went above and beyond to help.
Agent replied · 15 June 2024
Hello Eric. Thank you for your 5* review and positive feedback, especially for the support you received from Karin. With best wishes from all the team at Pearsons Romsey.
5/5
GoogleVery responsive, quick, and efficient. Been living in the UK for many years, rented many different places, can honestly say the best state agents I have encountered with. Thank you.
Agent replied · 15 June 2024
Thank you Pegah for your 5* review and positive feedback. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleVery friendly and proactive staff who communicated very well throughout the whole process. Thanks especially to Karin who found solutions when problems arose and rejoiced with us at completion!
Agent replied · 15 June 2024
Hello David. Thank you for taking the time to leave us a 5 star review and such positive feedback. We are delighted you are happy with our services and especially with the support from Karin. Best wishes from all the team at Romsey.
5/5
GoogleCouldn't rate Pearsons Romsey enough, made the communication and entire process an absolute breeze. Thank you to everyone in the office for helping us into our forever home.
Agent replied · 15 June 2024
Hello Andy. Thank you for your review and positive feedback. It's nice to hear we assisted in finding your forever home. Wishing you all the best from the team at Romsey
5/5
GoogleWe would highly recommend Pearsons - everyone we dealt with was extremely professional, friendly and professional. Excellent service all round - thank you.
Agent replied · 15 June 2024
Hello Franny. Thank you for taking the time to leave us your feedback and for your 5 star rating - it is really appreciated. We are pleased to hear you are happy with our estate agency and letting agents services and it was a pleasure working with you on both sales and lettings. Best wishes the Sales and Lettings teams at Pearsons in Romsey
5/5
GooglePearsons Letting in Romsey did an excellent job with my let. Any issues were dealt with promptly and I was always kept informed. In short - easy.
Agent replied · 15 June 2024
Thank you Adrian for taking the time to leave us a 5* review and positive feedback, it's much appreciated. Best wishes from all the team at Pearsons Romsey
5/5
GoogleBrilliant agents who managed the process of selling my home with care and professionalism throughout.
Agent replied · 15 June 2024
Hello Julian. Thank you for taking the time to leave us a review and five star rating. We are delighted you are happy with our services and it was a pleasure working with you on the sale of your property. best wishes from Paul and the team at Pearsons in Romsey
5/5
GoogleExcellent service from start to finish, could not have been better. The only choice in ROMSEY. Star agents, Karin and Lynn
Agent replied · 15 June 2024
Hello Duncan. Thank you for your 5 star rating and kind feedback. We are delighted you are happy with our services. Best wishes from all the team, at Pearsons in Romsey
5/5
GoogleWould like to thank all the team at Pearsons in Romsey for helping us find a property 😊 …
Agent replied · 15 June 2024
Thank you Priya for your 5* review. We are pleased to have found you a property and to be a part of your buying journey. Best wishes from all the team at Pearsons Romsey.
5/5
GoogleI sold my home via Pearson's Romsey. Their understanding of the local market is exemplary and throughout they were professional, courteous and helpful. An excellent service.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hello Estelle. Thank you for leaving us a review, we are delighted you are happy with our services. Best wishes from all the team at Pearsons in Romsey
5/5
GooglePearsons have been very efficient, good at communication, and very helpful in pushing the process.
Agent replied · 15 June 2024
Hello Penny. Thank you for taking the time to leave us a review and for your five star rating, it is really appreciated. It was a pleasure working with you. Best wishes from all the team at Pearsons in Romsey
5/5
GooglePearsons are a pleasure to deal with. Great service at a good price. Other lettings agents I have dealt with seem to constantly be looking for opportunities to make additional charges. I have never felt that with Pearsons - thank you!
Agent replied · 15 June 2024
Thank you Poppy for a kind review and 5 star rating. Your comments are appreciated. Best wishes from the Lettings Team in Romsey
5/5
GooglePaul, Karin, Matt and Heather together as a team made our move as stress free as possible. We would highly recommend them. Thank you again to you all.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Many thanks for your review and comments. We are delighted you are pleased with our service and thank you for your business. Best wishes from Paul and the team at Pearsons in Romsey
5/5
GoogleWe received a 1st class service from start to finish. Friendly and very approachable staff.
Agent replied · 15 June 2024
Thank you for taking the time to leave us a 5* review and positive feedback. Best wishes from the team at Pearsons Romsey
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pearsons Romsey
How many reviews does Pearsons Romsey have?
Pearsons's Romsey office has 126 reviews across two platforms: 115 on Google, 11 on Trustpilot (across the whole business).
What is Pearsons Romsey's rating?
Pearsons Romsey is rated 4.5 out of 5 across all 126 reviews, and 4.8 out of 5 on Google from 115 reviews.
Where is Pearsons's Romsey office?
Pearsons Romsey, 21 The Hundred, Romsey, SO51 8BX.
