Pearsons reviews

★★★★★ 5/5

Google

We were very impressed with the service from the team at Pearsons. Karin answered our questions quickly, and kept us in the loop at all times. Thank you for making the whole process much easier.

Karen · 16 March 2026

★★★★★ 5/5

Google

I recently purchased a property through Pearson’s and found them to be both professional and very helpful, guiding me through my first property purchase . Karin in particular was great. They also recommended I use Sam from Franklin Allan, who was also extremely helpful in getting me through the process.

GuyNott · 14 October 2024

★★★★★ 5/5

Google

As well as being very professional we also found Pearsons to be very caring and reassuring. We wouldnt hesitate to recommend them and use them again.

Louise · 10 August 2025

★★★★★ 5/5

Google

Karin Walters has given me a first class service going the extra mile when it was required, bending over backwards to keep me up to date with the selling process. Many thanks to her and the Pearson's Romsey office staff, who have been aware of the details of our sale. Thankyou very much.

Terry · 15 August 2024

★★★★★ 5/5

Google

As a prospective buyer, excellent attention to detail and experience. Not overly familiar with Romsey, we now have furthered our knowledge and decided it's our favoured area, at the same time finding a contender. Best experience with an estate agent to date - highly recommended

Paul · 13 December 2024

★★★★★ 5/5

Google

The staff at Pearsons were helpful and communicated each step of the process clearly. Thank you Karen and Paul

Mary · 19 October 2023

★★★★★ 5/5

Google

Received an excellent service from Pearsons and specifically Lynne. Absolutely on the ball and even when my house was sold, the service was still there always providing prompt updates

Bradley · 2 April 2026

★★★★★ 5/5

Google

Excellent service. I had put an offer in on a house in Winchester which couldn't be accepted until I had a buyer for my own house. Ed was brilliant and got my house online very quickly and arranged a block of viewings for the following Saturday. By Monday I had three offers and within a couple of days a sale was agreed and I'd secured the house I wanted to buy. The answer is Pearsons. Now what was your question?

S · 16 June 2022

★★★★★ 5/5

Google

It was an absolute pleasure working with the team at Pearsons in Romsey for the sale of our house in the New Forest. We worked closely with Paul and Karin who were our main interfaces to progress our sale and nothing was too much trouble. Selling a house is always a challenge and having professionals like Paul & Karin to provide guidance and assistance absolutely helped a huge amount. We had used Pearsons Denmead before and that was a great experience as well. Would I use and recommend Pearsons again? You bet I would!!!PositiveResponsiveness, Quality, Professionalism

Mark · 16 June 2022

★★★★★ 1/5

Trustpilot

Awful customer service for tennants

We rent a house from Pearsons Southampton, they're a nightmare to deal with for any maintenance issues. The day we moved in our neighbours warned us that they've seen rats running in and out under the front door, we let them know and they did nothing. A few weeks later we first found evidence of rats inside the house, they sent out a pest control company who put down poison and recommended several holes are filled. Pearsons refused to fill in the holes until there was no evidence of pests, meaning the house was exposed to any number of rats entering in the meantime. After much arguing we managed to get them to fill the holes, they sent out a guy who didn't really know what he was there for so only filled in holes that we were personally able to point out to him. Another few weeks later the rats were back, and had spread to other rooms of the house. I called Pearsons and asked them to send pest control to check for other points of entry, they said they would call me back and later I instead received an email from them refusing to do so. Other issues I don't have time to go into detail about include unsecured gas pipes, a collapsing garden wall and partially collapsing ceiling. I would avoid renting from them unless you get a building survey of the place done as if you were buying it as they clearly have no quality control for their properties and are resistant to fixing the issues when you find them yourself.

Consumer · 27 August 2024

★★★★★ 5/5

Google

I highly recommend Pearsons estate agent in Romsey. The staff are professional, efficient, knowledgeable and friendly. They kept me fully informed at every stage of the process and achieved a sale at full asking price within a day of my property being marketed (whereas other agents had suggested that it would achieve a maximum of £10k below this amount!). I am totally satisfied with the service I received.

Catherine · 16 June 2023

★★★★★ 5/5

Google

Excellent service from all the team , particularly to Karin for all her help throughout the post-offer period, sincerely appreciated

Paul · 9 August 2025

★★★★★ 5/5

Trustpilot

I had Angela Woods from Havant branch…

I had Angela Woods from Havant branch as my agent. Very professional and supportive throughout my application, went above and beyond for me. My property fell through but grateful for her help.

Joseph · 22 January 2026

★★★★★ 1/5

Google

Do yourself a favour. Find and use a different Estate agent

Rob · 10 August 2025

★★★★★ 5/5

Google

I had a difficult and complicated move and the staff at Pearsons were invaluable at helping to make the process as smooth as possible. They kept in close contact with me offering regular updates and progressing the sale by coordinating all parties.

Janey · 17 May 2024

★★★★★ 5/5

Google

We have had a wonderful experience with Pearsons, every single person we have been in contact with has been lovely, professional and knowledgeable. We appreciate all your support and guidance in helping us find our forever home. Thanks again Amy and Mark

Amy · 25 July 2025

★★★★★ 5/5

Google

We cannot speak highly enough of the team at Pearsons Romsey. We have sold several properties through them now, in a very difficult time personally and they have been exceptionally hard working with great communication. We would not hesitate to use them again.

Thomas · 6 June 2025

★★★★★ 5/5

Google

I want to thank the team at Pearsons for their hard work and dedication in selling our home. Karin particularly has gone above and beyond and been an absolute rock during some of the tricky times. Karin you really are outstanding. Thank you so so much!

Paula · 18 November 2023

★★★★★ 5/5

Google

Pearsons have been absolutely brilliant in what has not been an easy move. Karin has kept on top of the chain, constantly chasing solicitors etc. to make sure things were happening. She has also kept us in touch with proceedings every step of the way. I couldn't recommend them highly enough.

Arthur · 16 June 2023

★★★★★ 1/5

Trustpilot

Time wasters

Time wasters. Nobody in the office anytime you ask for someone who deal with renting properties. After a week someone finally answered, give my details and nothing back. (Portsmouth area)

Vasi · 8 October 2025

★★★★★ 5/5

Google

Thank you for all the work that has gone into purchasing our home. Karin in particular has been absolutely fantastic from day one and kept us frequently updated. Thank you again.

Jack · 15 August 2024

★★★★★ 5/5

Google

Helpful and communicative.

Luke · 10 August 2025

★★★★★ 5/5

Google

Just completed a house purchase via Pearsons. They were communicative, professional, actively helpful throughout the whole process. Special shout-out to Karin who was wonderful in always being there for me on the phone guiding me through each step of the whole process.

Jk · 22 April 2025

★★★★★ 5/5

Google

Excellent service in renting and selling a property by the whole Pearson's team at the Romsey office. Special mention to the effort they put into the progressing chasing to ensure the soonest possible completion, I have never seen this being done so well elsewhere. Thanks everyone.

Adrian · 16 June 2023