Trusted Agent profile

Pearsons estate agents in Southampton, Romsey, Fareham and 2 more

4.5

★★★★★ Excellent

572 reviews across 6 offices and 3 platforms

Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

557

Reviews on Google

All 6 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Pearsons's six offices, most reviewed first. Each has its own page.

Latest reviews from every Pearsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Pearsons is the most efficient and serious agency we encountered during our housing search. We struggled for a long time to find a property until we contacted Pearsons. They have been excellent in showing us properties promptly, without any cancellations on the same day like many other agencies. They were also very helpful during the offer phase and throughout the contract process.

Chiara · 8 August 2025 · Pearsons Southampton (58 London Road)

Agent replied · 9 October 2025

Hello Chiara. Thank you so much for your kind review and 5 star rating. We are delighted to hear you are pleased with our services and it was a pleasure working with you on your property purchase. Best wishes from all the team at Pearsons in Southampton

5/5

Google

We recently sold our late mum/step-mum’s house through Pearsons and despite the market challenges and the tricky negotiations, the team of Nicki, Debbie and Martha were always superb! What impressed me most was that whenever I called or visited the office, no matter who I had contact with, they were always up to date with what was going on. They kept us updated regularly with whatever was happening and offered their advice when appropriate. Excellent team, excellent service. I can strongly recommend them.

Jon · 3 August 2025 · Pearsons Bishops Waltham

Agent replied · 25 August 2025

Hello Jon. Thank you so much for your review and feedback. We are grateful for your instructions to sell your late mothers property and appreciate your kind feedback. We were always pleased to hear from you whether it was on the phone or in person and it is great to hear you were pleased with our communication. Best wishes from Debbie and the team at Pearsons in Bishop's Waltham.

1/5

Google

Utterly unprofessional were asked to provide best and final bid on a property by 5pm on Friday, get a call to say was successful at 7pm then at 10am on Saturday morning get a call saying a better bid came in over night. Beware this company is unscrupulous in its dealings I urge anyone looking to market with them beware as you are narrowing your potential purchasers.

Luke · 26 July 2025 · Pearsons Bishops Waltham

Agent replied · 16 April 2026

Hello Luke. We absolutely understand the frustration and disappointment that you have experienced, having been told that your offer had been accepted, only for a further offer to be received and ultimately accepted by the Vendor. Unfortunately, this situation was completely out of our control. Estate Agents are duty bound to submit all offers that they receive to their vendor clients for their consideration and to take instructions from them. We are really sorry for how the events unfolded, and the impact that it had on you. With Best wishes from the team at Pearsons in Bishops Waltham.

5/5

Google

We have had a wonderful experience with Pearsons, every single person we have been in contact with has been lovely, professional and knowledgeable. We appreciate all your support and guidance in helping us find our forever home. Thanks again Amy and Mark

Amy · 25 July 2025 · Pearsons Romsey

Agent replied · 12 October 2026

Hello Amy & Mark. Thank you for your review and 5 five star rating. It was a pleasure working with both of you on your property purchase and we hope you are settling into your new home comfortably. Best wishes from all the team at Pearsons in Romsey

5/5

Google

I would like to thank Pearsons, and in particular Gina Matthews, for helping me complete the sale of my flat. I would recommend Pearsons.

Vik · 24 July 2025 · Pearsons Southampton (58 London Road)

Agent replied · 22 September 2025

Hello Vik. Thank you so much for your review and 5 star rating. We are delighted you are happy with our services in respect of the sale of your property and in particular those of Gina. It was a pleasure working with you on your sale. Thank you for the recommendation too. Best wishes from all the team at Pearsons in Southampton.

5/5

Google

A big thank you to Talitha Wilson and her colleagues at Pearson Estate Agents for their outstanding support throughout my relocation process. I was living in the North East of the UK, far from Southampton, and couldn’t attend the agency in person during the initial stages. Despite the distance, they made everything smooth and efficient, from signing the contract to completing all the reference checks, all handled conveniently online and over the phone. Once I arrived in Southampton and settled into my new flat, they invited me to the office to finalize the paperwork in person, which I really appreciated. Additionally, the previous tenant was selling some furniture, and the agency kindly helped facilitate the process, making it very straightforward for both of us. I’m very happy with how everything went and truly appreciate the friendly and professional service I received. Highly recommended!

Mahdiyar · 24 July 2025 · Pearsons Southampton (58 London Road)

Agent replied · 22 September 2025

Hello Mahdiyar. Thank you so much for your review and five star rating for our property lettings team. We are delighted you are pleased with our services and it was a pleasure working with you on your relocation. We were happy to help out in respect of the furniture arrangements too. We hope you settle in to your new home quickly and wish you well for the future. Best wishes from the Lettings Team at Pearsons in Southampton.

5/5

Google

Always a good job from Pearsons.

Christnora · 24 July 2025 · Pearsons Southampton (58 London Road)

Agent replied · 22 September 2025

Hello Christnora. Thank you so much for your review and 5 star rating. We are delighted you are happy with our services. Best wishes from all the team at Pearsons in Southampton

5/5

Google

I would highly recommend Alison and her team at Pearsons in Southampton. From the initial phone call, right up to the handover they made the process stress free with the help they provided for our rental property. Alison was really friendly and knowledgeable plus she gave lots of support and advice with the repairs to our property which made the whole process so much easier. All the team that did the viewings were really lovely and professional and I would highly recommend them and continue to use their services in the future.

Kate · 21 July 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Kate. thank you so much for your review and 5 star rating. it was a pleasure working with you on the letting of your property and we are delighted to hear you are pleased with our letting agents services. best wishes from Alison and all the team at Pearsons Lettings in Southampton

5/5

Google

We dealt with the ladies at Pearson's last month with our purchase and our sale. We had quite a tricky process due to various legal issues. We honestly could not have done it without Nicki. She was absolutely fantastic. Nothing was too much trouble, she had fantastic communication and kept us updated almost daily. We wouldn't hesitate to recommend the team for either selling or purchasing. T Thank you ladies !

Charley · 1 July 2025 · Pearsons Bishops Waltham

Agent replied · 25 August 2025

Hello Charley. Thank you so much for your review and 5 star rating, we are delighted you are happy with our services in respect of your recent property sale and purchase, particularly that provided by Nicki. It was a pleasure working with you on these property transactions. Best wishes from Debbie and all the team at Pearsons in Bishops Waltham

5/5

Google

Pearson’s have been handling the rental of my property for about 5 years now. They have always been very professional and always find very good tenants. They know their stuff regarding letting regulations etc. and are a very nice team. I highly recommend them..

Megan · 26 June 2025 · Pearsons Havant

Agent replied · 10 August 2025

Hello Megan. Thank you so much for your review and feedback, we are delighted to hear you are happy with our lettings and property management services, it is always a pleasure working with you on your property. Many thanks for the recommendation too. Best wishes from the Lettings team at Pearsons in Havant.

5/5

Google

From the outset, we were hugely impressed with the professionalism, efficiency and supportiveness of the Pearsons sales team. From our initial dealings with the ever-reassuring Jeremy (Director) through to the tenacious and unstintingly …

Sarah · 16 June 2025 · Pearsons Fareham

Agent replied · 26 July 2025

Thank you so much for your lovely review! We’re so pleased to hear that you felt supported and in safe hands throughout your journey with us. Jeremy, Anne, and the rest of the team will be delighted to know their dedication and … More

5/5

Google

I cannot recommend Pearsons enough. The members of stuff were extremely helpful with finding me a property and securing it for renting. And even the paperwork part of the deal was quick and efficient.

Ray · 11 June 2025 · Pearsons Havant

Agent replied · 23 August 2025

Hello Ray. Thank you so much for your review and feedback. We are pleased to hear you are happy with your lettings experience with us and it was a pleasure securing a home for you. Thank you again. Best wishes from the Lettings Team at Pearsons in Havant

1/5

Google

Extremely lazy run letting agent! I called to book a viewing on a property that was uploaded to there site for 10mins, only to be told that this property was currently unavailable for viewings until mid August, I then proceeded to explain to the him my circumstances and that my interest in this property is genuine and that I'd like to view this asap, I was then told too leave it with him as he's sure he could twist there arm to get me a viewing, it's now 4 days later so I called the agents back and spoke to another agent only to be told that this property has now been Let! I then proceeded to explain to the young woman my concerns as I was under the impression that I was valued and I gave all of my details for them to contact me, she then proceeded to tell me that it's first come first serve so unlucky!! I will never use this poor excuse for a business and I urge everyone to make sure you try every other agent before you use these clowns.

Paul · 9 June 2025 · Pearsons Southampton (58 London Road)

5/5

Google

We cannot speak highly enough of the team at Pearsons Romsey. We have sold several properties through them now, in a very difficult time personally and they have been exceptionally hard working with great communication. We would not hesitate to use them again.

Thomas · 6 June 2025 · Pearsons Romsey

5/5

Google

I have used Pearson Fareham to sell bungalow and I have been delighted with their service A particular mention to Anne and Jeremy who have been efficient and a delight to engage with Thank you

Gill · 30 May 2025 · Pearsons Fareham

Agent replied · 26 July 2025

Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with the service from our Fareham team. Anne and Jeremy will be especially happy to know they made a positive impression and helped make the process a … More

5/5

Google

Pearsons provided an efficient and professional service throughout the sale of our house. When the member of staff was not available at the time of a telephone call, they always rang back and we were’t left hanging for a response. Karin was also very impressive in maintaining communications with all parties, once an offer had been accepted, to try to avoid potential delays towards completion. Would certainly recommend them as a team.

David · 21 May 2025 · Pearsons Romsey

5/5

Google

Lynne, Paul and the entire team at Pearsons were excellent. Lynne immediately understood the unique appeal of the property we were selling, and valued it accordingly based on her research and extensive experience. She achieved a much higher price than other agents who quoted. I live overseas so it would have been a very challenging process without their help and expertise, nothing was too much trouble and emails were always answered promptly. They organised so many things for me, including cleaning and clearing of the flat. No hesitation in highly recommending Pearsons.

Trudi · 17 May 2025 · Pearsons Romsey

1/5

Google

Started off a good experience but moment we got into the house we had issues and Pearsons Southampton didn’t really do a lot. So after a week of living at the house we heard noises in the loft which turned out to be rats. We spoke to the neighbours at both sides said no they couldn’t hear anything. We reported it to Pearsons and they got pest control out and they came out 4 times in total. They told us the issue has been going on for years due to our loft being covered in droppings. It was horrible laying in bed hearing them running around above your head and running around in the bathroom and under the bath. Pearsons told us that the rats had to be gone first before they started filling holes. Weeks passed and the issue was getting worse and Pearsons still didn’t do anything. We finally had enough of being ignored on emails and not getting any answers on phone calls so we went in there and the person (the manager) who told us that holes will be filled once rats have gone was now telling us that holes had to be filled straight away but they never got a contractor out to do it. After a month I couldn’t handle it anymore and had to move into my parents place and stayed there whilst i hoped the issue would get solved. But nothing! In the end we received an email saying if we wasn’t satisfied with the experience then we will have to pay an exit fee to leave. We tried to fight this as we got an email from Pearsons from our landlord saying the issue has been going on for months as they have spoken to neighbours who originally told us there was nothing…so they really rented out a property to us which wasn’t fit for purpose. However, Pearsons never got the issue solved and have rented out the property again. Horrible experience and will never rent from them again.

Louise · 10 May 2025 · Pearsons Southampton (58 London Road)

1/5

Trustpilot

Horrible rat experience that never got sorted

Started off a good experience but moment we got into the house we had issues and Pearsons Southampton didn’t really do a lot. So after a week of living at the house we heard noises in the loft which turned out to be rats. We spoke to the neighbours as both sides said no they couldn’t hear anything. We reported it to Pearsons and they got pest control out and they came out 4 times in total. They told us the issue has been going on for years due to our loft being covered in droppings. It was horrible laying in bed hearing them running around above your head and running around in the bathroom and under the bath. Pearsons told us that the rats had to be gone first before they started filling holes. Weeks passed and the issue was getting worse and Pearsons still didn’t do anything. We finally had enough of being ignored on emails and not getting any answers on phone calls so we went in there and the person (the manager) who told us that holes will be filled once rats have gone was now telling us that holes had to be filled straight away but they never got a contractor out to do it. After a month I couldn’t handle it anymore and had to move into my parents place and stayed there whilst i hoped the issue would get solved. But nothing! In the end we received an email saying if we wasn’t satisfied with the experience then we will have to pay an exit fee to leave. We tried to fight this as we got an email from Pearsons from our landlord saying the issue has been going on for months as they have spoken to neighbours who originally told us there was nothing…so they really rented out a property to us which wasn’t fit for purpose. However, Pearsons never got the issue solved and have rented out the property again. Horrible experience and will never rent from them again.

Customer · 9 May 2025 · Pearsons Havant

5/5

Google

We rented through Pearson's and after a couple of years of poor experiences this was happily stress free and universally positive. Lizzi and the team were really friendly and provided a great service. If we ever need to rent again we'll definitely look to do it through them.

Sam · 27 April 2025 · Pearsons Fareham

Agent replied · 10 August 2025

Hello Sam. Thank you so much for your review and 5 star rating. We are delighted to hear you are pleased with your experience of renting through us. Best wishes from all the Lettings Team at Pearsons in Fareham

5/5

Google

Pearsons sold our house for us a couple of months ago. We found them to be a very professional, knowledgeable, friendly and proactive company. There are always obstacles and hiccups when buying or selling, and the people at Pearsons always … More

Matts · 27 April 2025 · Pearsons Fareham

Agent replied · 26 July 2025

Hello. Thank you for your review and 5 star rating, we are delighted to hear you are happy with our services in respect of the sale of your property and it was a pleasure working with you. Best wishes from all the team at Pearsons in Fareham

5/5

Google

Rating only, no written review.

Jiffy · 26 April 2025 · Pearsons Fareham

Agent replied · 26 July 2025

Hello Jiffy. Thank you so much for your 5 star rating - it is really appreciated. Best wishes from all the team at Pearsons in Fareham.

5/5

Google

Very seamless process. Prompt and good communication. Really impressed.

Oluwasanmi · 25 April 2025 · Pearsons Havant

Agent replied · 16 April 2026

Hello Oluwasanmi. Thank you for 5 star rating and kind feedback. We are pleased to hear you are happy with our services. Best wishes from all the team at Pearsons in Havant.

5/5

Google

The whole process of getting a house was completely stress-free, great communication all through and any concern raised was swiftly addressed. One of the best estate agents to work with.

Justina · 25 April 2025 · Pearsons Havant

Agent replied · 23 August 2025

Hello Justina. We are delighted to read your review and for the 5 star rating. It was a pleasure working with you on your property purchase and we are pleased to hear you are happy with our services. Best wishes from all the team at Pearsons in Havant

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Pearsons

Which Pearsons office has the most reviews?

Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.

Where are the Pearsons offices?

The six Pearsons offices, by town:

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