Trusted Agent profile

Pearsons estate agents in Southampton, Romsey, Fareham and 2 more

4.5

★★★★★ Excellent

567 reviews across 6 offices and 3 platforms

Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Bishops Waltham and Havant. Together they have 567 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

552

Reviews on Google

All 6 offices

Facebook logo

5.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Pearsons's six offices, most reviewed first. Each has its own page.

Latest reviews from every Pearsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very friendly and knowledgeable from the start of the process through to completion. All the sales staff kept me informed through the viewing process and provided timely feedback. After sale was agreed Claire Houghton was our point of contact to follow the process to completion, she was excellent both in her communication and keeping us updated when there were issues. Always cheerful and kept spirits high through challenging times, thanks Claire From Tony & Jacqui Perrio

Jacqui · 16 November 2025 · Pearsons Fareham

Agent replied · 16 April 2026

Hello Tony & Jacqui. Thank you so much for your review and five star rating. It was a pleasure working with you on the sale of your property and we are delighted you are pleased with our services and in particular those provided by Claire. Best wishes from all the team at Pearsons in Fareham

1/5

Google

We had a very disappointing experience with this estate agency. One of their agents showed us a property, and we later had our offer accepted, only to find out months later that the property was actually owned by that same agent, something we were never made aware of at the time. After waiting over 7 months and being on the verge of completion, the seller (who, again, worked for the agency) decided to pull out and move into the property herself. This caused us significant stress, expense, and wasted time. When I raised my concerns with the manager, Paul, he was extremely patronising and dismissive. I explained that a family member who runs a successful estate agency said the situation was highly unprofessional, but Paul insisted she was wrong and spoke to me in a very rude manner. Overall, the entire experience felt unethical and poorly handled. I would strongly advise others to be cautious when dealing with this agency.

Daisy · 12 November 2025 · Pearsons Romsey

Agent replied · 12 November 2025

Hello Daisy, Thank you for sharing your feedback. We are genuinely sorry to hear of your disappointment that your purchase was unable to proceed. From the outset of marketing, all property listings included the required Section 21 declaration under the Estate Agents Act, confirming that the vendors are associates of Pearsons Estate Agents, as defined by the Act. Unfortunately, the sellers experienced a change in personal circumstances and needed to return to the property. We understand how frustrating this must have been, and we’ve spoken with you on several occasions to explain the situation and address your concerns. Paul and our team have aimed to communicate with you professionally and courteously throughout, and we’re sorry to hear you feel otherwise. We truly hope your next purchase is progressing smoothly. Best wishes from the team at Pearsons in Romsey

5/5

Google

A great experience purchasing with Pearsons, in particular with Karin who after our offer had been accepted was always very quick to respond to questions and find out information. Even after completion she continued to very quickly assist with things. Thank you

Claire · 12 November 2025 · Pearsons Romsey

Agent replied · 12 November 2025

Hello Claire. Thank you for your five star rating and feedback. We are pleased to hear you are happy with our estate agency services, during you property purchase and in particular our sales progression. We hope you are settling comfortably into your new home. Best wishes from all the team at Pearsons in Romsey.

5/5

Google

I have recently bought a property through Pearsons. As a purchaser, I found Karin who handled the sale very professional, friendly and nothing was ever too much trouble. Her communication with me throughout the process, was amazing. I highly recommend Pearsons, and if the time comes to sell my property, again in future, I will definitely use them.

Laura · 12 November 2025 · Pearsons Romsey

Agent replied · 11 December 2025

Hello Laura. Thank you so much for your five star rating and positive review. It was a pleasure working with you on your property purchase and we are delighted to hear you are pleased with our services and in particular that provided by Karin. Best wishes from Paul and the team at Pearsons in Romsey.

5/5

Google

I have found Pearson Letting management to be friendly, professional and proactive. I have dealt with many different letting agents over the years and they are the best I have found. I bought my current property through them and had a very good experience and will use them again when I decide to sell.

Nicky · 10 November 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Nicky. Thank you for your review and 5 star rating. We are delighted to hear you are happy with our services in respect of both sales and lettings. As always it has been a pleasure working with you on recent transactions. We look forward to the opportunity of assisting you again, in the future. Best wishes from all the team at Pearsons in Southampton

5/5

Google

Rating only, no written review.

Nitin · 10 November 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Nitin. Thank you so much for your five star rating, we are pleased to hear you are happy with our services. Best wishes from the team at Pearsons in Southampton

5/5

Google

I'm very happy with the service provided by the Pearsons team in Southampton

James · 10 November 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello James. Thank you for your review and five star rating. We are delighted you are happy with our services. Best wishes from all the team at Pearsons in Southampton

5/5

Google

Rating only, no written review.

Behzad · 10 November 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Behzad. Thank you for your five star rating, we really appreciate it. Best wishes from all the team at Pearsons in Southampton

5/5

Google

5 start service from Karin, always kept me updated and made the process as easy as possible :)

Math · 7 November 2025 · Pearsons Romsey

Agent replied · 11 December 2025

Hello. Thank you for your five star rating and feedback. We are so pleased to hear you are happy with our services and it was a pleasure working with you. Best wishes from Paul and the team at Pearsons in Romsey

5/5

Google

Pearsons were very professional and always kept me updated , and chased things on my behalf when necessary . Karin , Monica , Ian , and Samantha have all been very good people to liaise with . Rob .

Robert · 5 November 2025 · Pearsons Romsey

Agent replied · 11 December 2025

Hello Rob. Thank you for your feedback and five star rating. We are pleased to hear you are happy with our service and it was a pleasure working with you. Best wishes from Paul and the team at Pearsons in Romsey

5/5

Google

Excellent service from Pearsons Estate Agents! They were professional, efficient, and have in my experience great understanding landlords. Their communication was top-notch, and they made the entire process smooth and as stress-free as possible . Highly recommend! Thank you from the heart ❤️

Ella · 24 October 2025 · Pearsons Havant

Agent replied · 23 November 2025

Hello Ella. Thank you so much for your review and feedback. We are delighted you are pleased with our service. Best wishes from the team at Pearsons in Havant

5/5

Google

A great, attentive letting agent. My entire tenancy process with Pearson was smooth from start to finish. They were always quick to respond and address any issues raised. A very professional and helpful team.

Adv · 24 October 2025 · Pearsons Havant

Agent replied · 23 November 2025

Hello. Thank you so much for your review and five star rating. We are delighted to hear you are happy with our letting agents services and it was a pleasure dealing with your tenancy. Thank you gain. Best wishes from the Lettings Team at Pearsons in Havant.

5/5

Google

Just wanted to say a huge thank you to the Pearsons team in Havant, especially Lizzi, Della, Sarah, and Donna, for managing my property so superbly while I was abroad this past year. Communication was excellent throughout; I was always kept informed, my questions were answered promptly, and the house was in fantastic condition when I returned. I’d happily recommend their service!

Nina-Joyce · 24 October 2025 · Pearsons Havant

Agent replied · 23 November 2025

Hello Nina. Thank you so much for your review and five star rating for our property lettings services. It was a pleasure dealing with the letting and management of your property and we are delighted to hear your are pleased with our services. Best wishes from the Lettings Team at Pearsons in Havant

5/5

Google

Good experience today viewing a property in Romsey. Heather was a great help, and very informative. Good service.

Peter · 22 October 2025 · Pearsons Romsey

Agent replied · 12 November 2025

Hello Peter. Thank you for your 5 star rating and feedback. We are delighted to hear you had a positive experience with Heather during your recent viewing. We hope we can be of further assistance with your property search, in the future. Best wishes from the team at Pearsons in Romsey

5/5

Google

Paul and his team in Romsey were a pleasure to work with from start to finish. A special thanks to Karin who put in the extra effort to ensure the sale went through smoothly and without delays. I highly recommend this team/firm.

Catherine · 22 October 2025 · Pearsons Romsey

Agent replied · 12 November 2025

Hello Catherine. Thank you so much for your 5 star rating and feedback. We are pleased to hear you are happy with our services and it was a pleasure working with you on your sale. Great to hear the positive feedback for our sales progression team too. Best wishes from Paul and the team at Pearsons in Romsey

5/5

Google

I would highly recommend the team at Pearsons. They acted for us in the sale of my parents house and they were all professional, efficient, friendly and empathetic ensuring everything went as smoothly as possible.

Mandy · 16 October 2025 · Pearsons Bishops Waltham

Agent replied · 16 April 2026

Hello Mandy. Thank you so much for your review and 5 star rating. We are delighted you are pleased with our services in respect of the sale of your parents property and it was a pleasure working with you on the sale. We wish you well for the future. Best wishes from Debbie and the team at Pearsons in Bishop's Waltham

5/5

Google

From the start the team at Pearsons made our purchase such an enjoyable experience, even down to the welcoming person who answers the phone. Thank you to Liz for assisting getting our sale agreed at such a quick and stress free pace. Then a …

Rebekah · 16 October 2025 · Pearsons Fareham

Agent replied · 16 April 2026

Hello Rebekah. Thank you so much for your review and 5 star rating. It was a pleasure working with you on your property purchase and we are delighted to hear you are pleased with our services, in particular the sale progression from the team. Best wishes from all the team at Pearsons in Fareham

5/5

Google

We have just exchanged contracts and will be moving in a few days using Pearsons at Fareham as our agents to sell our house. They also helped in searching for us to buy a property. All the team, especially Luke, Anne & Liz at Fareham were …

Colonel · 16 October 2025 · Pearsons Fareham

Agent replied · 16 April 2026

Hello. Thank you for your review and feedback. It was a pleasure working you on property move and we are delighted to hear you are happy with our services. We trust that moving day will go smoothly and wish you well for the future. We also really appreciate the recommendation. Best wishes from all the team at Pearsons in Fareham

5/5

Google

We have just exchanged contracts on a property marketed by Pearsons and have been very impressed by the service provided to us as purchasers. Lynne, Karin, Heather and the whole team have been absolutely excellent - professional, friendly and efficient. They have kept us fully informed and ensured that everything progressed smoothly. Nothing has been too much trouble - definitely the least stressful property-buying experience we have had! Thank you!

Clare · 12 October 2025 · Pearsons Romsey

Agent replied · 12 October 2026

Hello Clare. Thank you so much for your review and 5 star rating. We are delighted to hear you are happy with our services and it was a pleasure working with you on this property move. Thank you again and best wishes from all the team at Pearsons in Romsey

5/5

Google

Dealt with Monica for our viewings and purchase Behaved very professionally and showed a really good attitude. Nothing was too much trouble and things were very smooth. An overall good experience. Highly recommended.

Mark · 12 October 2025 · Pearsons Romsey

Agent replied · 12 October 2026

Hello Mark. Thank you for taking the time to leave us a review and five star rating. we are delighted to hear you are pleased with you experience of buying through us and in particular the service you received from Monica. Thank you for the recommendation too. Best wishes from Paul and all the team at Pearsons in Romsey.

5/5

Google

By far the best letting agency I have dealt with. They always reply promptly. Michelle and Matthew are very professional and very helpful. The communication with them is fantastic, they always take in charge any request. When Matthew comes for visiting the property is very respectful of the premises and kind and friendly at the same time. Well done to the staff in Southampton! Great experience. Ottavia

Otti · 10 October 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Ottavia. Thank you so much for your review and feedback. We are delighted you are happy with our lettings and property management services, and really appreciate you taking the time to leave us a review. Best wishes from all the team Lettings Team at Pearsons in Southampton

5/5

Google

Rating only, no written review.

Gopan · 10 October 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Gopan. Thank you for your five star rating, it is really appreciated. Best wishes from all the team at Pearsons in Southampton

1/5

Trustpilot

Time wasters

Time wasters. Nobody in the office anytime you ask for someone who deal with renting properties. After a week someone finally answered, give my details and nothing back. (Portsmouth area)

Vasi · 8 October 2025 · Pearsons Havant

5/5

Google

Absolutely brilliant service from Alison and her colleagues at Pearsons. My wife and I have worked with Alison for a number of years now - she and her team always go above and beyond to ensure that everything goes smoothly. Have absolutely no hesitation in recommending them. Five star service.

Mark · 2 October 2025 · Pearsons Southampton (58 London Road)

Agent replied · 10 October 2026

Hello Mark. Thank you so much for your 5 star rating and review for our Letting Agent services. As always it has been a pleasure working with you on your property. Thank you for the recommendation too. Best wishes from all the team at Pearsons in Southampton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Pearsons

Which Pearsons office has the most reviews?

Southampton (58 London Road) has the most, with 206 reviews rated 4.2 out of 5, followed by Romsey with 135.

Where are the Pearsons offices?

The six Pearsons offices, by town:

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