Trusted Agent profile
★★★★★
572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
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Pearsons's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery professional and pro-active but friendly too. We are pleased we used Sam & Olivia for our BTL sale.
Hi Iain. Thank you for taking the time to leave us a 5* review. We are pleased you are happy with our services and especially with the customer service provided by Sam and Olivia. Best wishes from all the team at Pearsons Southampton.
5/5
Googlewe managed to find a great apartment through them, a very helpful team, especially Mrs. Maggie, I recommend and thank you
Hello Damian. Thank you for the review and 5 star rating, we are delighted you are happy with our services. Best wishes from the team at Pearsons in Southampton
4/5
GoogleIt took a while in a falling market but, once we had a secure buyer, senior leadership at Pearsons worked well to help close the sale - thank you Pearsons.
Thank you George for your 5* review. We are delighted you are happy with our estate agency services. Best wishes from all of the team at Pearsons Southampton.
5/5
GoogleSam and the team worked diligently to market our house providing sage advice both for our sale and our onward rental. We cannot recommend them enough.
Thank you Nick for leaving us a 5* review, we really appreciate it. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleThis is the fourth time I have used Pearsons Estate agents and I have been very pleased with the service and professional way that they have handled the sales/ purchase and letting of my properties.
Hello Joy. Thank you for your 5* review and positive feedback. We are delighted you are happy with our estate agency services and we look forward to doing business with you again in the future. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleExcellent marketing and photos, good communication and amiable approach. Lots of viewings. Sale handled well with good information and help. Professional, very friendly staff and good value for money. I would use again and highly recommend.
Hello Elaine. Thank you for giving us a 5 star rating and for your kind feedback and comments. We are delighted you are happy with our estate agency services. Many thanks for the recommendation. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleHonestly, the BEST estate agents I have dealt with. They are hands on, efficient and so supportive! If I could give you guys 100 stars I would. Thankyou for being so king and such a pleasure to work with!
Hi Ling. Thank you for taking the time to leave us a 5* review and such positive feedback. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleI popped in last week and was helped by Katie. She answered so many questions for me and was very patient with me. The property itself wasn't of any interested but I just wanted to recognise Katie and her work. Thanks again!
Thank you Abbey for taking the time to leave such positive feedback for Katie. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleVery professional service, and competitive commission rate. Lee, Gina and their team went above and beyond to see our house sale through. Definitely recommended!
Hello Simon. Thank you for your 5* review and recommendation. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleI would like to thank Olivia Tate Pearsons Sales Progressor at the Southampton branch. She is efficient, polite, honest, approachable, she has kept me updated throughout the process of my sale and I am very grateful for her advice and hardwork!
Hi Jennifer thank you for your 5* review and positive feedback. We are pleased you are happy with our services and especially with the support given by Olivia. Best wishes from the team at Pearsons Southampton.
5/5
GoogleIt has been a pleasure to work with Pearsons and in particular with Alison. Alsion went out of her way to ensure that I found a wonderful flat to rent and supported me throughout the process. Will definitely use Pearsons again in the future.
Hello Jamey. Thank you for leaving us a review and 5 star rating. We are delighted to hear you are pleased with our services and in particular that provided by Alison. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleWe were tenants in a property managed by Pearsons. They are a fantastic company. Friendly and respectful. They perform regular inspections (I believe quarterly) which must be great for landlords. They deal with repair issues well. And when we moved out, our deposit was paid back in a timely fashion and without any petty claims to deduct money. Highly recommend them. 👌
Thank you for your 5* review and such positive feedback. We're glad you had such a great rental experience with us. Best wishes from all the team at Pearsons Southampton
5/5
GoogleSimon and Gina have been wonderful to work with on the sale of our home, keeping us posted at every step of the way. They are very professional and friendly, and always available in case of questions. Most of all, I find Pearsons to be trustworthy and to do what’s right by their client. Thank you Pearsons!
Hello Amit. Thank you for the 5 star rating and kind feedback you have left us. We are grateful for your original instructions to sell your property and delighted you are pleased with our estate agency services. It is great to hear your positive feedback for Simon & Gina. Thanks again and best wishes from all the Pearsons team in Southampton
5/5
GooglePearsons was chosen as our estate agents as we did not want to feel pressured into selling or selling fast.. this was going to be our final move and we had particular needs (some of which changed during the process) from our next house. Information was provided when asked for and we were kept in the loop with updates. When problems arose with different completion dates for my sale and purchase Pearsons went above and beyond to make sure our family did not have to be split up during the xmas period, negotiating with the buyers so as not to affect the sale. Helpful and polite team right the way through and where we felt very pressured from other estate agents early on in the house search process, Pearsons were patient, understanding and very accomodating... exactly what we needed during this huge life changing decision. Could not be more happy with our choice. Particular thanks to Matt and Gina for thier help in very stressful situations. Although i will not be needing to move ever again i will recommend Pearsons to friends and family if they ever decide to do so.
Thank you Andrew for your 5* review and positive feedback. It was a pleasure dealing with you and getting you moved and to know the support Matt and Gina provided was so appreciated. Wishing you all the best from the team at Pearsons Southampton.
5/5
GoogleWe moved in 2017 with Pearsons as our selling agent, so a bit late in this review, but being reminded by moving again now, we wanted to paste our testimonial written at the time: We could not be more pleased with the service provided by Pearsons in the sale of our house. Simon identified committed buyers who offered the asking price, and the sale went through smoothly and efficiently, all in a timescale appropriate to us. We were fully informed all the way through the process. We particularly appreciated the legendary Gina, with her diligence and support. Her advice was on a level with that of a solicitor regarding the necessary next steps, and we don't believe we would have made it through without her expert guidance. We have no hesitation in highly recommending the team at Pearsons' London Road Southampton branch for buying and selling. Thank you Gina, Simon and the rest of the team for your excellent service and attention.
Hi Tam Thank you so much for taking the time to leave a 5* review and such positive words for Gina, Simon and the team at Pearsons Southampton.
5/5
GoogleDefinitely recommended! All over during the whole process the Pearsons were supporting us. We bought our very first home with them. Everything went really planned and fast. Matt came with us for the viewing and in the first two weeks he was our contact person with the vendors, he was always very nice. After a couple of weeks Olivia took care our case. We couldn`t ask for a better, kinder, conscientious person. She was always available, staright away answered for our call, e-mail and all the time kept informing us. Olivia is a treasure to the company!
Thank you for your positive feedback. We are delighted to hear you are happy with our services and with the support Matt and Olivia provided. We hope you have many happy years in your new home. Best wishes from all the team at Pearsons Southampton.
5/5
GoogleWe've just completed on the sale of our house and are so pleased we had Pearsons as our agent. It was a long and complex transaction and throughout it all we felt in very safe hands. Our initial contact was with Simon. He was the reason we chose Pearsons as we were immediately impressed with his knowledge, honesty and professionalism..and we really liked him! He did a great job for us. Gina took over after the sale was agreed and she has been fantastic. Her communication and problem solving has been excellent, much needed ... and hugely appreciated! We'd like to say a big thank you to the team and we have no hesitation in highly recommending Pearsons
Hello Amanda. Thank you for leaving us a 5 star rating and for your kind feedback and comments. we were grateful for your instructions to sell your property and are pleased to hear that you are happy with our services. Many thanks for the recommendation too. Best wishes from all the team at Pearsons in Southampton
5/5
GoogleGood Website
Hello. Thanks for your 5 star rating and comments. Best wishes from the team at Pearsons in Fareham
5/5
GoogleFantastic professional service in letting a proper for me. Highly recommend Lizzi and her team
Hello Robert. Thank you for the review and five star rating. We are delighted you are pleased with our services. Best wishes from all the team at Pearsons in Fareham
5/5
GoogleRating only, no written review.
Hello George. Thank you for leaving us a 5 star rating- it is really appreciated. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleHaving recently used Pearsons Estate Agents in Romsey to sell our house, it couldn't have been any better. The communication was great and they kept in touch with all parties to ensure everything went smoothly. The team is great. This is the 2nd time we have used Pearsons in Romsey and would recommend them to anyone selling their house. Thank you Karin Walters for taking the stress out of selling.
Hello Vanessa. Thank you for taking the time to leave us a review and for the 5 star rating. We are delighted you are pleased with our services and it was a pleasure working with you again. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleLizzi was fantastic from start to finish. Any questions were always answered. Thank you for making my move so effortless Lizzi.
Thank you John for your 5* review and positive feedback, especially the support you received from Lizzi. Best wishes from all the team at Pearsons Fareham.
1/5
GoogleAgents declined showing to my son who is a student with guaranteed income but would not accept his academic financial award letter as proof of income for a £1250 rental when we have been paying £1700 per month without issue for the last 3 years (academic monies are guaranteed vs unreliable employment income when people get laid off at the drop of a hat + businesses shut down more and more these days). They wouldn't even consider pursuing our interest with a UK guarantor. Needless to say, a horrible experience. Thanks for nothing.
Dear Tabitha, we are sorry we were unable to assist your son. At the time of his enquiry we had already received and booked at least 5 qualified applicants to view from over 100 enquires for the property, all of whom wished to proceed with a letting. Your sons financial position also did not meet the requirements of our external referencing agency for the asking rental, with or without a UK based guarantor. We wish your son success in securing a property in the current highly competitive rental market. Best wishes from the Lettings team at Pearsons Estate Agents Fareham.
5/5
GoogleI would like to thank the team at Pearson's for all the help in selling my mother's house in Fareham. They kept me updated me regularly on the steps involve with selling the house and as I live 2,5 hours drive away this was very much appreciated. I would highly recommend Pearsons Esate Agency. Great Team Work Thank You Tom
Hi Tom. Thank you for taking the time to leave us a 5* review and positive feedback. We are pleased to hear you are happy with our sales services. Thank you also for the recommendation. Best wishes from all the team at Pearsons Estate Agents Fareham.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
The six Pearsons offices, by town:
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