Trusted Agent profile
★★★★★
572 reviews across 6 offices and 3 platforms
Pearsons has six offices, in Southampton (two offices), Romsey, Fareham, Havant and Bishops Waltham. Together they have 572 reviews on three platforms, rated 4.5 out of 5 overall.
557
Reviews on Google
All 6 offices
4
Reviews on Facebook
All 6 offices
11
Reviews on Trustpilot
Business-wide
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Pearsons's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GooglePearsons Letting in Romsey did an excellent job with my let. Any issues were dealt with promptly and I was always kept informed. In short - easy.
Thank you Adrian for taking the time to leave us a 5* review and positive feedback, it's much appreciated. Best wishes from all the team at Pearsons Romsey
5/5
GoogleThe whole team at Pearsons have made our experince of buying our first house a lot less stressful than we thought it would be. They have really gone above and beyond. We couldn't recommend them highly enough.
Thank you James for your 5 star review. We are delighted to have been involved in your journey in buying your first home and pleased you were happy with our services. Best wishes from all the team at Pearsons Romsey
5/5
GoogleThank you very much to the staff at the Romsey branch of Pearsons. They were very professional and helpful. Karin was most helpful in getting my purchase over the line. Would recommend.
Hello Kelly. Thank you for leaving us a review and 5 star rating. We are delighted to hear you are pleased with our services. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleI highly recommend the team at Pearsons in Romsey. They helped us sell our home with professionalism and efficiency. Everyone we spoke with there was communicative and personable and helped the whole process run smoothly. Thank you!
Thank you Stephanie for the positive feedback and recommendation. Best wishes from all the team at Pearsons Romsey.
5/5
GooglePearsons have been absolutely brilliant in what has not been an easy move. Karin has kept on top of the chain, constantly chasing solicitors etc. to make sure things were happening. She has also kept us in touch with proceedings every step of the way. I couldn't recommend them highly enough.
Thank you Arthur for your 5* rating and positive feedback. We're delighted to hear how happy you are with our estate agency services and especially with the support from Karin. Best wishes from all the team at Romsey.
4/5
GoogleIt is now 3 months since we moved to Romsey after a moving process that took almost a year. Our first viewing of our house was cancelled as an offer had been received on the property. We were advised that if the situation changed we would be contacted. However it was only after we contacted Pearsons twice more to query why the property still appeared for sale on Rightmove that we were told the first offer had been withdrawn and we should have been advised accordingly. Pearsons apologised and we finally obtained a viewing. Later we arranged a second viewing and arrived at the property at the time stated in an email to us. However, someone at Pearsons had written the incorrect time in the office diary and when we phoned them to ask if they were on their way, they apologised once again and hastily sent out Karin Walters, their Sales Progressor to undertake the viewing. We can truthfully say that for us, Karin is the jewel in the crown at Pearsons. Without her continuous encouragement, ability to listen patiently to all our frustrations and sort out the many complex issues that arose throughout the process we would not be in this property now. We love Romsey and the house so a huge thank you to you Karin for all your tremendous hard work.
Hello Patrick. Thank you for taking the time to leave us a review and for your feedback. We are sorry for the communication issues early in your buying process, but delighted to hear that you are pleased with the service received from Karin. We hope you are settling into your new home well and are delighted to hear you are enjoying Romsey. Best wishes from Karin and the team at Pearsons in Romsey
5/5
GoogleWe recently dealt with Pearson's Romsey. All the team were super professional and helpful. Especially Karin who guided us through the conveyancing process. Highly recommended & I would certainly use Pearson's again for either a sale or purchase.
Thank you Rob for your 5* review and positive words. We are delighted you are happy with our services and especially with the support from Karin. Best wishes from all the team at Romsey.
5/5
GoogleWe would highly recommend using Pearsons in Romsey having recently sold our house with them. Throughout the process the whole team have always been incredibly professional, helpful and accommodating of our needs. We would particularly like to highlight the efforts of both Paul and Karin who have always gone above and beyond to keep us informed with progress and have made the sale as straight forward as possible. We look forward to using them again in the future. Best wishes.
Hello Tim. Thank you for taking the time to leave us a review and 5 star rating. It was a pleasure dealing with the sale of your property and thank you for your instructions to do so. We look forward to being able to assist you again in the future, if we can. Best wishes from all the team at Pearsons in Romsey
5/5
GoogleI highly recommend Pearsons estate agent in Romsey. The staff are professional, efficient, knowledgeable and friendly. They kept me fully informed at every stage of the process and achieved a sale at full asking price within a day of my property being marketed (whereas other agents had suggested that it would achieve a maximum of £10k below this amount!). I am totally satisfied with the service I received.
Hello Catherine. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with our sales services. Best wishes from all the team at Pearsons Romsey.
5/5
GooglePearsons were brilliant during the sale/purchase of our homes recently. Helpful, professional and above all, nice! A stressful made much easier because of their support. Could not recommend them enough. An easy 5 stars to Karin, Paul, Heather, Paulette and all the team
Hi Mark, thank you for taking the time to leave us a 5* review and great feedback. It was a pleasure being involved in your moving journey. Wishing you all the best from the team at Pearsons Romsey
5/5
GooglePearsons were great from the start. Very patient selling my elderly mums property. They dealt with all aspects of the sale very professionally and calmly. It took quite a long time and they were extremely good at keeping the chain well informed. Highly recommend.
Thank you Rachel for leaving us a 5* review and great feedback. We are pleased to hear you are happy with our sales services. Best wishes from all the team at Pearsons Romsey
5/5
GoogleAn absolutely 5 Star performance. From our very first dealings, Nicki was the ultimate and consummate professional. We would not hesitate to recommend Pearsons in Bishops Waltham, based upon our experience. First class firm, first class people, first class performance. Thank you All!
Thank you for your kind words and recommendation. Lovely to hear that the support from Nicki was so appreciated. It was a pleasure dealing with you. Wishing you all the best from the team at Pearsons Bishop's Waltham.
5/5
GoogleGreat estate agent. Really pro-active, competent and well orginised. Thank you for taking care of my grandfathers estate,
Thank you Matthew for your 5* review and positive feedback. Best wishes from all the team at Pearsons West End.
5/5
GoogleA big thank you to Dave and his team, helped achieve a sale in a short timeframe, Pearsons valued higher than the other local agents and still sold it over asking price, you really do get what you pay for, very professional company with caring listening staff, would really recommend using Pearsons West End estate agents.
Thank you for your 5* review and postive feedback. We are delighted that you are happy with our estate agency services from Dave and his team. Wishing you all the best from Pearsons West End.
5/5
GoogleTerry and the team and Pearsons were wonderful in ensuring our house sale went through. From the initial visit to the day we handed over our keys, they were professional, friendly and always on the end of the phone if we needed to contact them.
Thank you Shalini for your 5 star review and positive feedback. We are glad to have been able to assist in your move and to hear you are happy with our services. Wishing you all the best from the team at West End.
5/5
GoogleOur recent sale and purchase expertly handled, from initially marketing, to over achieving on the result, to final completion of the transactions. Our many thanks to David and the team, for getting us where we wanted to be, very much appreciated and we highly recommend the services of Pearsons in West End!
Thank you for leaving us a 5 star review and for your kind feedback and comments. it was a pleasure dealing with the sale of your property and we are delighted to hear that you were pleased with our services. Best wishes from David and the team at Pearsons in West End
5/5
GoogleA huge Thank You to Terry and the team for their professionalism and efficiency in helping to drive through my purchase. They did everything I expect of a 5 star agent - facilitating where required, following up directly with all parties when things needed a push. I have no hesitation in recommending them, and will use them myself to sell if/when I move on again.
Thank you Mark for your 5 star review. We are delighted to have assisted you with your purchase and look forward to working with you again if and when you are ready to move once more. Best wishes from the team at West End.
4/5
GoogleRating only, no written review.
Hello Cat. Thank you for the 5 star rating we are delighted you are happy with our estate agency services. Best wishes from all the team at Pearsons West End
1/5
GoogleRating only, no written review.
Hello. We are sorry to see your review and can find no record of you on our systems. Please can you get in touch with us at westend@pearsons.com so we can look into the reason for your rating and help out. Best wishes from Pearsons Estate Agents in West End
1/5
GoogleIn my experience over the last 24hrs with this branch in Havant is as follows: Very unprofessional branch overall, they have database problems, ie they put in your details and apparently in comes out with different information so they said, I phoned to ask them to remove me from their database only too be told that they had already done it before I phoned. God knows what problems I would have experienced had I gone any further with this branch.. Bad experience never too be repeated..
Hello John, We are sorry to note your review and comments. This is not the level of service that we would expect to provide to our customers. We are sorry you are disappointed with our service. If you would like us to look into this further please email us at hq@pearsons.com. Best wishes from Pearsons
5/5
GooglePearson's was the best agency we know, you guys gave us much more assistance than the agency I'm dealing with now. Anyway, thank you very much, not that you need them, but I will always recommend them. Michelle Marla was always been very kind to us, I will never really forget it.
Hello Denise. Thank you for leaving us a review and for your five star rating. We are delighted to hear you are pleased with services, it was a pleasure to be of assistance. Best wishes from all the team at Pearsons in Havant
5/5
GoogleA huge thank you to Pearson's BW for their continued help on the sale of our property. I would highly recommend if you are a seller in the area and having seen their approach to viewings and general customer care, I would recommend as a buyer too! Professional and helpful throughout, thank you!
Thank you so much George for the lovely positive comments, we are delighted you were so pleased and that you chose to sell your home with us - it really has been a pleasure. We wish you every happiness in your new home and thank you again, with best wishes from Debbie, Nicki, Lynn and the team at Pearsons Bishop’s Waltham.
5/5
GoogleDebbie and Nikki showed great professionalism and integrity in helping us market our 'Over 55's' apartment at the luxurious Walmsley Place development in Bishops Waltham. They were superbly supported by Lynn in the office. A great team delivering a great result
Hello Steve. Thank you for your five star review and kind comments. We are delighted you are happy with our service in respect of the sale of your property in Bishops Waltham. It was a pleasure dealing with you. Best wishes from Debbie and all the team at Pearsons in Bishops Waltham
5/5
GoogleMyself and my Partner purchased a property through Pearsons Estate Agents Bishops Waltham and were helped by Ashley who was absolutely outstanding. His customer service, organisation, friendliness and communication was brilliant and we felt supported the whole way through the process and kept up to date. Ashley helped progress the sale and I would definitely use Ashley and Pearsons Bishops Waltham again in future.
Hello Lee, thank you very much for the glowing review. We were so pleased to find you a lovely new home and it was a pleasure to be able to help you with the purchase. We wish you every happiness in your home with best wishes from all the team at Pearsons in Bishop’s Waltham.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton (58 London Road) has the most, with 207 reviews rated 4.3 out of 5, followed by Romsey with 135.
The six Pearsons offices, by town:
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