Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

★★★★★ 5/5

Google

We have been in the house renting process multiple times so far and this time with Morris Dibben was the smoothest of all. Staff were very friendly and supportive starting from my very first call to book the viewing. I specially want to thank Matt for his friendly supportiveness and for responding for my queries ASAP. I would highly recommend Morris Dibben as an estate agent with excellent customer service !

Mihiri · 11 July 2025 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Trustpilot

Morris Dibben were apsolutely brilliant…

Morris Dibben were apsolutely brilliant when we were buying a property through them. From start to finished they listened, went above and beyond, chased our chain to help progress, always had time for us. Highly recommended. They are a fabulous team.

Val · 10 July 2025 · Morris Dibben Southampton Sales

★★★★★ 5/5

Trustpilot

I had great interaction with the team…

I had great interaction with the team involving @Liam & Amelia, very supportive and quick to respond on call and on emails. Highly appreciated the professionalism provided and smooth process guided under Morris Dibben. I highly recommend to everyone searching for a place to call home.

Sammy · 17 June 2025 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

I had a great experience working with Morris Dibben.They were professional, responsive, and made the entire letting process smooth and stress-free. From the initial viewing to moving in, everything was handled efficiently. Communication was clear, and any questions or concerns were addressed promptly. I would definitely recommend them to anyone looking to rent or let a property

O · 17 June 2025 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Absolutely amazing experience with Rose! Rose went above and beyond to help me secure my very first rental home in the UK. She is incredibly lovely, sweet, and professional. From the very beginning, she made the entire process smooth and stress-free. She didn’t just find me an apartment, she found me the best one. Rose took the time to understand what I needed and delivered beyond my expectations. She guided me through all the documentation, made sure everything was clear, and even helped me choose the best utility providers, which was such a relief as a first-time renter. Thank you, Rose, for everything, you truly made this experience a joy!

Rubin · 11 June 2025 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

Akshay and Jamie were very helpful and provided great customer service in my search for a home. Would highly recommend morris dibben! Thank you

Nira · 11 June 2025 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Google

Jamie has been outstanding. Gone far beyond what was expected and played the role of an estate agent perfectly.

Warren · 11 June 2025 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Google

Will gladly return to Morris Dibben again for any renting needs. The team are understanding and professional, and an extra thank you to Lydia for the help and support in finding me a property. No question was too much trouble!

Hollie · 4 June 2025 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Thanks so much to the team at Morris Dibben, Chandlers Ford. It's been a bit of a roller coaster ride as often house moves are, but with their support we have today exchanged contracts on our dream property! Big thanks to Henry, Matt, Jamie, Catherine, Ash and Taylor. We would thoroughly recommend them for mortgage, selling/purchase and rental services and will definitely be making use of these over the coming years. Thanks so much from Wendy and Lin

Wendy · 30 May 2025 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Google

Katherine and the team have been incredibly supportive and helpful during the process of me buying my property. They really have gone above and beyond so big thank you to you all :-)

Kim · 26 May 2025 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Trustpilot

Excellent service!

Mark & Charlotte and the whole team provided a very professional and efficient service during the sale of our house and the purchase of our new home. Always kept us up to date with everything and helped drive everything through as quickly as possible. Great service and communication. Highly recommend!

Lisa · 21 May 2025 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Thank you to the Lettings team at Romsey for the past 7 years. Right from day one I found them helpfull and quick to repond to any issues within the property I rented. Would certainly recomend them.

Steve · 19 May 2025 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Laura has been amazing helping us from the start, with our new house! ☺️ Its been a quick turn around and she has been incredibly efficient with the process of moving in. We’ve only dealt with Ian briefly during this time, however he has also been very kind and helpful with the logistics. As a whole this has been a smooth experience for us and we feel extremely reassured to have a respectful estate agents behind us during our tenancy. Thanks again for your help! 😆

Molly · 19 May 2025 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

My wife and I had our first experience this afternoon of Ian Trickett, branch manager of Woolston, while viewing a property we were very keen on in Waterlooville, Hampshire. We have been renting a long time and found Ian to be the best Estate Agent we have dealt with in a long while. Honest, Relatable to and straight talking in a non offensive manner. We were very impressed with him, told him so as well and would highly recommend him for your renting requirements within his catchment area.

Dave · 17 May 2025 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 1/5

Trustpilot

Lacking integrity (Southampton Branch)

We were recently in a position where we a house that was being marketed by Morris Dibben; we were shown around by Lydia who was very friendly and helpful. It transpired that the owners of the house were interested in a house like ours and so the possibility of a 'house swap' was discussed. Our house was not on the market but we planned to let the owner look around to see if they liked it. It all happened quite quickly and we were unsure whether we needed an estate agent or whether we could show the house ourselves. Naturally we were keen to avoid additional fees but we needed to do some research first to see whether we would need an estate agent at all. John from MD then called us to arrange a viewing of our house - knowing full well we didnt actually need an estate agent. On the phone, we asked for a lower commission rate as this would just be one viewing rather than photographs, marketing, multiple viewings etc. John seemed to avoid answering this I think 3 times and immediately after the call sent a contract via email. In this email, it stated that if we sell the house that MD would receive 1% commission. We called John back to discuss this and he became what I can only describe as hostile and blunt. He said the lowest he would go commission-wise would be 0.8% and insisted that we would need their help. He even then hung up on us which was very upsetting. In light of this, we decided to cancel the viewing. I then spoke to the owner of the other house face to face but I suspect John has already called and defamed our character, perhaps making us out to be unreliable (which we most certainly are not). It's incredibly disappointing as this could have been a brilliant arrangement with all benefitting appropriately. However, for MD it seems the appeal of slyly profiting more than they deserved was more important than integrity. These are tactics you would expect from con-men, not from an established and 'reputable' business. It's a horrible feeling when someone tries to take advantage of you and I feel very disappointed.

Sarah · 13 May 2025 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 4/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Amelia,Anais ,Liam From the start, they were incredibly helpful, responsive, and professional throughout the entire process. They made everything smooth and easy, and I truly appreciate their honesty and transparency. Thanks to them and other worker that I forgot their name I apologise because you I found a great place that fits all my needs. I highly recommend morris Dibben to anyone looking for housing they genuinely care and go the extra mile. Abdirizak Mohamed.

Abdirizak · 3 May 2025 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 1/5

Trustpilot

Unreliable sales

I had an agent to value my property to sell and find me an alternative property to purchase. The agent sent me his evaluation and also said he would be in touch to discuss my decision after I study the evaluation. He did not call me for a few weeks and then, I decided to call him. I explained that I had decided to sell and gave him my referred the area and type of property that I wanted to purchase. He said, he would call me back in a few hours as he was driving and not to believe in what people say about the unreliability of the sales agents. Well, I didn’t have to hear it from people as I experienced the unreliability of the agent myself. That was about two months ago. Never heard from him, and my principal would not allow me to call or walk to the office, which was located a few hundred yards from me. My intention was to sell and buy two other properties. Perhaps the company has a good reputation, but sales agents as such would definitely create a shadow on the reliability of the company. I don’t blame the company entirely, but it would certainly lead me to believe that there is a lack of internal quality control and auditing system in place. In these cases, customers don’t lose but the companies’ do.

H.khajaviyahoo.co.uk · 26 April 2025 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 5/5

Trustpilot

fast and stress-less letting process

It was the ever smooth process of letting since i got to the UK some years ago, fast and good customer care. @Anais, she is just a professional with good customer relation, keep it up guys.

Adekunle · 25 April 2025 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

I really found Laura so helpful at all times. She made my moving in to my new flat so easy and even though I didn’t understand some things, she talked me through every question that I had and her people skills really shone through. Thank you Laura.

Pamela · 23 April 2025 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

Talitha provides a very professional and friendly service. She found a new tenant within days of instructing her. We are abroad at the moment and we left her to sort out a painter and decorator and she also managed to get a replacement carpet fitted at a very very competitive price and in super quick time. We would highly recommend.

Emma · 17 April 2025 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Google

Used Morris Dibben's full management service to rent my flat out for the first time and had an excellent experience. Anais was helpful and communicative throughout the entire process, answering all the questions I had. It took all the stress out of renting the property which is exactly what I was hoping for!

Matthew · 16 April 2025 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

I urge anybody who is reading this to think twice before even considering renting or starting the process of renting through London road Morris Dibben Southampton. The letting staff are VERY pleasant and manipulative enough to take a holding fee and full deposit promptly, and VERY, patronising, un organised and incredibly slap dash to do anything else after. Myself and children found a three bedroom property to rent and unfortunately the house was being rented through MD london road. They asked and took a £380 holding fee and £1,900 deposit from me straight away. I had to call a week later and ask for the paper work to begin “where i was greeted by a trainee who’s words were “oh yeah sorry forgot” she then went on to send all the wrong paper work to myself and older children, instead of tenant forms she sent us all guarantor forms so that set us back another week and with us all having to go through the process again with the correct forms. If that wasn't stressful enough they call to ask if all three children and myself could attend the office to be identified!!! Bearing in mind that all birth certificates bank details, and passports were sent to them already and that i had met a member of MD at the property whilst viewing the property to begin with, even my oldest son’s Autism documentation was sent to them. They also asked for my ten year old son to attend the office with his birth certificate to be identified also. As you all can imagine it was incredibly humiliating and we were all made to feel like criminals a ten year old child being identified and a nineteen year old with severe Autism being identified in a busy office is completely shocking. MD were completely aware of my sons disability and it has left us all feeling completely discriminated and upset. A few days later with everybody feeling deflated and with the worry of trying to find a home because our current landlord for the past six years is retiring and put the property up for sale and with my guarantor who is my sister and who has been my guarantor for the past twenty years didn't meet Morris Dibbens criteria, which they decided to call and tell me at 5.30pm on a Friday when the office was about to close. The reason why she didn't meet the criteria is because once again MD sent her completely the wrong forms!!! As you can imagine the incompetence from MD london road has been a complete and utter stressful time and it didn't leave me with much hope or choice but to decline carrying on the process with them, and because i chose to decline carrying on with them because it took nearly four weeks they have taken and will not return my holding fee of £380 but returned the deposit. They are a complete disgrace.

G · 11 April 2025 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

I had the absolute pleasure of working with Rose to secure my new flat and I can’t recommend her enough! From her very first email, she was incredibly kind, professional and genuinely supportive. When the first property didn’t work out, she … More

Rasheedat · 29 March 2025 · Morris Dibben Southampton (38 Portsmouth Road)

★★★★★ 5/5

Google

Jamie and the team were a pleasure to deal with and helped us to complete within 7-8 weeks. Couldn't recommend more highly.

Liam · 29 March 2025 · Morris Dibben Chandler's Ford