Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe honestly couldn’t recommend Simon and Jack at Morris Dibben highly enough.As first-time buyers, the whole process felt quite daunting at times, but Simon and Jack were fantastic from start to finish. They were always there to answer our questions, give us advice and guide us through each step, particularly when it came to dealing with solicitors and understanding the conveyancing process.Even though their main responsibility is to their sellers, we always felt just as important and supported as buyers. They continually chased things up, kept us updated and did everything they could to keep things moving.They genuinely went above and beyond for us and were a huge help throughout what could have been a very stressful process. We’re so grateful for all their support, patience and advice in helping us get to the finish line of buying our first home.Thank you so much, Simon and Jack. We really appreciate everything you’ve done for us! 🏡❤️🔑
Ellie · 9 October 2026 · Morris Dibben Romsey Sales
Agent replied · 11 October 2026
Thank you for your wonderful review! We are thrilled to hear that Simon and Jack made your first home buying experience smooth and enjoyable. Your appreciation means a lot to us, and we are proud to have such dedicated team members. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe honestly couldn’t recommend Simon and Jack at Morris Dibben highly enough.As first-time buyers, the whole process felt quite daunting at times, but Simon and Jack were fantastic from start to finish. They were always there to answer our questions, give us advice and guide us through each step, particularly when it came to dealing with solicitors and understanding the conveyancing process.Even though their main responsibility is to their sellers, we always felt just as important and supported as buyers. They continually chased things up, kept us updated and did everything they could to keep things moving.They genuinely went above and beyond for us and were a huge help throughout what could have been a very stressful process. We’re so grateful for all their support, patience and advice in helping us get to the finish line of buying our first home.Thank you so much, Simon and Jack. We really appreciate everything you’ve done for us! 🏡❤️🔑
Ellie · 8 October 2026 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 10 October 2026
Thank you for your wonderful review! We are thrilled to hear that Simon and Jack made your first home buying experience smooth and enjoyable. Your appreciation means a lot to us, and we are proud to have such dedicated team members. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received from Morris Dibben. From start to finish, the whole process was handled professionally, efficiently and with genuine care.
A special mention has to go to Lainie, who was absolutely amazing! She was so helpful, friendly and reassuring throughout, always keeping us updated and going above and beyond to help things run as smoothly as possible, especially when things got a little stressful towards the end! Her support made such a difference.
I wouldn’t hesitate to recommend Morris Dibben, and especially Lainie, to anyone looking to sell or buy a property.
Lisa · 12 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWell informed customer service, thanks to Simon and Jack for a successful sale👍 …
Matty · 11 September 2026 · Morris Dibben Romsey Sales
Agent replied · 11 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWell informed customer service, thanks to Simon and Jack for a successful sale👍 …
Matty · 10 September 2026 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 10 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a really positive experience with the Morris Dibben team and was impressed by the professionalism and support throughout the whole process.
A special thank you to Lauren, who was fantastic from start to finish. She understood the importance of the impending deadlines we were working towards and was proactive in keeping things moving, chasing where necessary and handling everything professionally. Her communication and commitment were genuinely appreciated and made a real difference.
I’d also like to mention Narinder, who was extremely helpful and supportive throughout.
Overall, a great experience with the whole team at Morris Dibben. Professional, responsive and genuinely helpful , thank you all!
Humza · 10 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for your wonderful 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReview
Excellent service from Morris Dibben when selling our house. Friendly, professional and helpful advice from all staff throughout the process. Lauren, in particular was incredible. She went above and beyond to get our sale through the process, chasing all the different parties involved and keeping us well informed and sane throughout. A massive thanks to all the team, highly recommended.
Martin · 10 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you so much for your kind words! It was our pleasure to assist with the sale of your house and we are thrilled to hear that you had a positive experience. Our team takes pride in delivering excellent service and it's great to know that Lauren went above and beyond to make your journey a smooth one. Your recommendation means the world to us and we wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleRude
P · 10 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGood communication throughout the process. Based on our timeline, they helped make the process smooth and completed everything when we needed it. All my queries were answered promptly. Most importantly, they were very transparent about both the positives and negatives, which I really appreciated.
Thank you to everyone involved!
Ranjith · 10 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for your glowing review! We are thrilled to hear that you had a positive experience with our team. Our goal is to provide transparent and efficient service, and we are glad we could meet your needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy family and I are atypical buyers as Americans who were seeking a home in the UK. Morris Dibben was excellent in showing us a property that we fell in love with that they had listed for the seller. Lydia had shown us the property virtually and then in person and was professional, responsive, knowledgeable, thorough, warm, and an overall joy.
We enthusiastically proceeded with the purchase and as we approached the completion date and also afterward, the various interactions we had with Morris Dibben were absolutely splendid. Narinder was wonderfully considerate, attentive, helpful, and effective.
Now as happy UK homeowners, we are grateful to Morris Dibben for their role in our successful purchase. Thank you!
Tim · 10 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for choosing us as your real estate agent and congratulations on your new home! We are thrilled to hear about your positive experience with Lydia and Narinder. As a company, we are dedicated to providing exceptional service and are grateful for the opportunity to assist you in finding your dream home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleProgress chasing from Laine was excellent I doubt the sale would have been completed without her efforts.
Louise · 10 September 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you so much for your kind words! We are delighted to hear that our team, especially Laine, was able to contribute to the successful completion of your sale. We will make sure to pass on your appreciation to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotUnprofessional
Unprofessional and quite aggressive interaction with a male member of staff. Not a pleasant experience.
Susan · 8 September 2026 · Morris Dibben Southampton Sales
★★★★★ 1/5
TrustpilotAppalling non existent service
Appalling non existent service, trying to put in an offer on a property they have for sale, left 3 telephone messages and 2 emails, that’s a week with no reply.
DO NOT USE THIS COMPANY
Matthew · 7 September 2026 · Morris Dibben Southampton Sales
★★★★★ 5/5
GoogleMorris Dibben delivered an exceptional level of service while helping me find the perfect house to rent. From the very first conversation,the professionalism stood out. They took the time to understand exactly what I needed, asked the right questions, and made sure every property recommended genuinely matched my requirements rather than wasting time with unsuitable options. The communication was consistently clear, timely, and reassuring, which made the entire process feel smooth and stress‑free.
What impressed me most was the attention to detail. They provided thorough information on each property, highlighted both strengths and potential considerations, and ensured I felt confident at every stage. There knowledge of the local market was evident, and used it to guide me toward the best possible choice without ever being pushy. Morris Dibben also handled all administrative steps with efficiency and transparency, keeping me updated and informed throughout.
Thanks to their dedication and professionalism, I was able to secure a home that fits my needs perfectly. Morris dibben made what can often be a complicated process feel straightforward and even enjoyable. I highly recommend them to anyone seeking reliable, honest, and high‑quality support when searching for a rental property.
Jake · 11 August 2026 · Morris Dibben Romsey Sales
Agent replied · 11 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience working with our team at Morris Dibben. We strive to provide exceptional service and it means the world to us that we were able to find you the perfect rental home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotTerrible experience from Josh at the…
Terrible experience from Josh at the Woolston branch. Very keen to be my best friend to get me to book viewings but making an offer was very different. I made an offer and increased twice. I didn't hear from him for a week despite numerous calls and emails. He then called out of the blue to say my offer was accepted. 3 hours later and after I had started setting up my solicitor and mortgage he called back to say it wasn't his fault and he didn't want to start a bidding war but that's exactly what he did. He called the others to tell them they weren't successful but then accepted a higher offer from them. Typical estate agent, plenty of lies but no morals and very immature.
Steve · 11 August 2026 · Morris Dibben Southampton Sales
★★★★★ 5/5
GoogleMorris Dibben delivered an exceptional level of service while helping me find the perfect house to rent. From the very first conversation,the professionalism stood out. They took the time to understand exactly what I needed, asked the right questions, and made sure every property recommended genuinely matched my requirements rather than wasting time with unsuitable options. The communication was consistently clear, timely, and reassuring, which made the entire process feel smooth and stress‑free.
What impressed me most was the attention to detail. They provided thorough information on each property, highlighted both strengths and potential considerations, and ensured I felt confident at every stage. There knowledge of the local market was evident, and used it to guide me toward the best possible choice without ever being pushy. Morris Dibben also handled all administrative steps with efficiency and transparency, keeping me updated and informed throughout.
Thanks to their dedication and professionalism, I was able to secure a home that fits my needs perfectly. Morris dibben made what can often be a complicated process feel straightforward and even enjoyable. I highly recommend them to anyone seeking reliable, honest, and high‑quality support when searching for a rental property.
Jake · 10 August 2026 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 10 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience working with our team at Morris Dibben. We strive to provide exceptional service and it means the world to us that we were able to find you the perfect rental home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleIf you want a quick house sale or an estate agent capable of phoning you back, then this estate agent is not for you!
We knew we were in for a bumpy ride when we called in the morning to put an offer on the house and were tolled to wait as everyone was in a meeting and we would get a call back. 5 hours later, still no call back, a pattern that we were forced to become accustomed to.
Eventually we were able to put an offer on the house to complete the chain in January and after SEVEN long months of pushing on our end, we collected the keys in and got into our house just after 5 pm in July.
Avoid at all costs.
Alice · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a very nice experience with Morris Dibben Southampton. We had some personel obstacles on the way and they have helped us to clear them out. I would like to thank Megan and Liam for their help during moving-in and out.
Tolga · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for choosing Morris Dibben Southampton for your move! We are thrilled to hear that our team, especially Megan and Liam, were able to help you overcome any obstacles during the process. We appreciate your feedback and hope to work with you again in the future.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from start to finish we had a offer within a month of being on the market. Jonathon & Narinder where there every step of the way to completion. Would use there services again.
Anish · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had such a great experience with our team and we would be more than happy to assist you with any future needs. Thanks for choosing us!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEveryone was really helpful at morris dibben from start to finish. Particularly Narinder who supported me through the most stressful parts of the process.
Carolyn · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for your positive review! We are thrilled to hear that our team, especially Narinder, was able to make your experience stress-free. We value your business and look forward to working with you again in the future.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy house sale experience was not great - everyone knows that selling houses is stressful.
However, this is NOT because of Morris Dibben.
Morris Dibben - worked hard to sell my property when there were set backs (which were many) they were there to help resolve it for me / with me. That's what you want - no bull, just honesty of communication and action. All the people that were involved were good, but I will mention Narinder Rai who kept in touch with me all the way, tried her hardest to get things sorted. So a big thank you to her especially, and to the wider team in the Southampton office, which are clearly well-led. I would highly recommend this branch of Morris Dibben.
David · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for taking the time to share your positive experience with Morris Dibben in selling your house. We understand how stressful the process can be, and we are committed to providing honest communication and excellent service throughout. Thank you for mentioning Narinder Rai and our team in Southampton, we truly appreciate your recommendation. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Moris Dibden made selling our house straightforward and stress-free, great communication, honest advice, and solid support throughout. Highly recommend.
Jan · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for taking the time to share your positive experience! It was a pleasure working with you to make the selling process stress-free. We value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleGood service received. Valuation and putting property on market was very speedy. They secured numerous viewings in the first week which led to an offer. Communication has been good throughout and sale completed without too much delay.
Happy to recommend.
Hazel · 10 August 2026 · Morris Dibben Southampton Sales
Agent replied · 10 October 2026
Thank you for your kind words and recommendation! We strive to provide efficient and effective service, and it's great to hear that we were able to secure a quick and successful sale for you. We're always here to help with any future real estate needs. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotAbysmal
If you want a quick house sale or an estate agent capable of phoning you back, then this estate agent is not for you!
We knew we were in for a bumpy ride when we called in the morning to put an offer on the house and were tolled to wait as everyone was in a meeting and we would get a call back. 5 hours later, still no call back, a pattern that we were forced to become accustomed to.
Eventually we were able to put an offer on the house to complete the chain in January and after SEVEN long months of pushing on our end, we collected the keys and got into our house just after 5 pm.
Avoid at all costs.
Alice · 24 July 2026 · Morris Dibben Southampton Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.