Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

★★★★★ Excellent

937 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 937 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

893

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

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Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Morris Dibben office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had an excellent experience with Morris Dibben Southampton and only wish I had chosen them sooner. From start to finish, the service was excellent. Jonathan Davis was realistic, professional, and knowledgeable during the initial meeting. The sales team (shout out to Lauren, Daniel, and Samantha) were always responsive, engaged, and provided prompt, helpful feedback after viewings. They were genuinely a pleasure to deal with. A special mention to Russell for his care and attention throughout, and to Narinder, who oversaw the final stages of the process. Narinder was fantastic - keeping everything moving forward and providing reassurance during a time when things go quiet or slow down. Overall, a highly professional and supportive team. I would strongly recommend Morris Dibben Southampton. You’ll be in great hands every step of the way. Thank you all for your help in selling my property.

Annabel · 17 April 2026 · Morris Dibben Southampton Sales

5/5

Google

Myself and my partner are currently in the process of looking for our first flat together. Over the last couple of days, I have been speaking with Eleanor, today I met her at my first viewing. Eleanor was the most helpful, genuine, and knowledgeable person I have spoken to since we have started looking for a Flat. She provided us with everything we needed to know about the property, along with her being very open and honest with us really made the experience even better, making it a very successful first viewing! I would really recommend speaking with her! Thank you Eleanor!

Katie · 11 April 2026 · Morris Dibben Romsey Sales

Agent replied · 11 October 2026

Thank you for the kind words! We are so glad Eleanor provided you with a successful first viewing experience and made your search for a flat easier. We pride ourselves on having knowledgeable and genuine staff like Eleanor who are dedicated to helping our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Myself and my partner are currently in the process of looking for our first flat together. Over the last couple of days, I have been speaking with Eleanor, today I met her at my first viewing. Eleanor was the most helpful, genuine, and knowledgeable person I have spoken to since we have started looking for a Flat. She provided us with everything we needed to know about the property, along with her being very open and honest with us really made the experience even better, making it a very successful first viewing! I would really recommend speaking with her! Thank you Eleanor!

Katie · 10 April 2026 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 10 October 2026

Thank you for the kind words! We are so glad Eleanor provided you with a successful first viewing experience and made your search for a flat easier. We pride ourselves on having knowledgeable and genuine staff like Eleanor who are dedicated to helping our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently sold my property through Morris Dibben, I found all their staff extremely helpful and prepared to go the extra mile to make the process as smooth as possible.

Frances · 10 April 2026 · Morris Dibben Southampton Sales

Agent replied · 10 October 2026

We are thrilled to hear about your positive experience with our team at Morris Dibben! Our goal is to always go the extra mile for our customers and make their selling process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely fantastic service from start to finish! The team was professional, friendly, and incredibly helpful throughout the entire process. They have great local knowledge of the Woolston area and made everything smooth and stress-free. Communication was excellent, and they were always quick to respond to any questions. Highly recommend to anyone looking for a reliable and trustworthy letting agent!

Sohel · 10 April 2026 · Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

I had an excellent experience with Morris Dibben Letting Agents Woolston. The team was professional, friendly, and incredibly helpful throughout the entire process. They made everything smooth and stress-free, keeping me well informed at every step. Their knowledge of the local market is impressive, and they were always quick to respond to any questions I had. I really appreciated their honesty and attention to detail, which gave me full confidence in their service. I would highly recommend Morris Dibben Woolston to anyone looking for a reliable and efficient letting agent. Truly a 5-star service!

Adib · 10 April 2026 · Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

I had a really great experience with this letting agency. Liam was extremely helpful during the viewing, very warm, friendly, and easy to talk to, which made the whole process feel comfortable. Anais was also amazing, very kind, responsive, and always quick to sort things out whenever I called. Everything was handled promptly and professionally. Overall, the whole team was great and genuinely helpful throughout. Would definitely recommend!

Roshan · 3 April 2026 · Morris Dibben Southampton Sales

Agent replied · 10 October 2026

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. Providing top-notch customer service is our priority, and we are glad that Liam and Anais were able to make you feel comfortable and supported during the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to everyone at Morris Dibben Letting Agents in Woolston, especially Rose. She has been professional from day one and made our application process smooth and straightforward. Thank you all, I can easily recommend Morris Dibben to anyone looking to let or buy a property in the South East of England.

LD · 3 April 2026 · Morris Dibben Southampton (38 Portsmouth Road)

4/5

Google

For the past two months, I have viewed one flat after another on lunch breaks, most evenings and on the weekend without success. Along the way, I have not had the best experience with estate agents. Having to deal with unprofessionalism, dishonesty, lack of empathy for my situation, rude and curt telephone manners, lateness and in two instances, being shown the wrong property! It's bad enough that I am disappointed by the flat themselves and the high rent for a single occupant but to have this process being made more difficult and stressful by the estate agents is not good. However, my experience with Morris Dibben was a complete breath of fresh air and I have to single Rose Cottrell out in particular. She was very professional, very direct and transparent which surprised me. Rose also showed a lot of empathy, patience and kindness during the viewings. There was no pressure to make an instant decision which there has been with other agents and she was also honest, ensuring I had all the information. Thank you Rose.

Tina · 3 April 2026 · Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

Me and my partner were looking for our first place together. We had no idea how to go about it so we got in contact with morris dibben and spoke with Eleanor and from the beginning she was lovely and very helpful and helped us all the way through every step and had no problem answering all my questions and it was no trouble ringing as many times as I need to. We honestly couldn’t thank her enough for all her help and now we are in our lovely house thank you to her.

Sophie · 2 April 2026 · Morris Dibben Romsey (1 Latimer Walk)

5/5

Google

Everyone was very approachable and professional. They helped us understand everything that we have and need to. They are very good at their work, showing their knowledge and expertise in their field. Highly recommended team!

Wedalyn · 27 March 2026 · Morris Dibben Southampton Sales

5/5

Google

I found the staff at Morris Dibben really helpful, easy to get in touch with and responsive during all stages of my recent purchase. I really appreciate the help they gave me during some of the set backs my lender and solicitor created, and kept the seller well informed. Special thanks go to Narinder for her tireless work. I look forward to doing business with Morris Dibben again in future.

S · 27 March 2026 · Morris Dibben Southampton Sales

5/5

Google

Would recommend morris dibben, especially Anwar, Lauren Cane & Narinder. Between the three of them they helped to sell my property despite the hurdles we faced and were great at communicating.

Lily · 20 March 2026 · Morris Dibben Southampton Sales

1/5

Google

I am having worst experience and nightmare with this agent … they have no interest in selling property or dealing with customers ….. they just say nice things before the contract is signed and then no service ….. i am struck with this agent and now they are not allowing me to cancel the contract … I will be going to The Property Ombudsman and complain soon.

Nikhil · 20 March 2026 · Morris Dibben Southampton Sales

Agent replied · 10 October 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Had a really positive experience with this letting agency and have settled in nicely!! Daisy was professional, responsive, and always happy to help with any questions or issues. Everything was handled smoothly from start to finish, It made the whole process feel much less overwhelming than I expected, Really appreciate her and the team’s support and would definitely recommend them to others!!

Victoria · 20 March 2026 · Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

We used Morris Dibben to source a tenant for us and I cannot fault them Eleanor, Holly and Richard kept us fully up to date with viewings feedback and suggestions to get it let as quickly as possible, they found us a great tenant and I would recommend their services to anyone looking for a hands on agent to help them

Kathryn · 19 March 2026 · Morris Dibben Romsey (1 Latimer Walk)

5/5

Google

Received an excellent customer service from your skilled, professional and friendly staff, Katy. Thank you. 10/10

Mina · 17 March 2026 · Morris Dibben Southampton Sales

Agent replied · 17 April 2026

Thank you for your kind words about our staff member, Katy! We strive to provide top-notch customer service and we're thrilled to hear that you had a positive experience with us. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

Customer service was poor .Lady agent was in rush and looks like she is not interested in renting the house. Not even given a chance to talk about holding deposit and because of that we lost one of the property.

Jisna · 17 March 2026 · Morris Dibben Southampton Sales

Agent replied · 17 April 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

They sent me plenty of viewers of my property, always gave me good notice of when they would be coming. Then, they always gave me feedback from those views. They found me a buyer quickly, but sadly he couldn't get a mortgage, and they lost no time in re-advertising my house, and equally quickly I now have another buyer, and the sale is going through. Thank you.

Brenda · 17 March 2026 · Morris Dibben Southampton Sales

Agent replied · 17 April 2026

Thank you for your kind words! We're thrilled that our team's thorough and timely communication, along with our proactive approach, led to a successful sale for your property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sam & Liam took the lead on finding a suitable tenant for my property. Everything explained without hesitation, upfront people which is refreshing. Would fully recommend Morris Dibben to other Landlords

Rob · 17 March 2026 · Morris Dibben Southampton Sales

Agent replied · 17 April 2026

Thank you so much for your kind words! We're thrilled that Sam & Liam were able to find the perfect tenant for your property. We pride ourselves on being upfront and transparent, and we appreciate your recommendation to other landlords. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The lettings team helped us to secure our place seamlessly. Shout out to Daisy Browne; she was really helpful, and went above and beyond to make sure we were on track to get all that was needed in time!

Samuel · 17 March 2026 · Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

We recently worked with Daisy to secure some new tenants for our property in Southampton and am pleased to say we had a good experience. Daisy was professional and responded in a timely manner to emails and was always happy to answer any questions we had. The process of moving between tenancies can often be stressful, but Daisy helped ensure things ran smoothly and in good time. We appreciated Daisy's efforts as well as the whole team at Morris Dibben to find suitable tenants and to handle the practical details. Overall, we were satisfied with the service provided and would be happy to recommend them to other landlords.

Caitlin · 17 March 2026 · Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

Eleanor, Richard and the team provided amazing support in helping us find our new home. From start to finish, they had excellent communication ensuring the process was quick and easy. I would highly recommended morris dibben in providing high quality support!

Scott · 16 March 2026 · Morris Dibben Romsey (1 Latimer Walk)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards: Morris Dibben, Romsey won Gold; Morris Dibben, Southampton won Trusted Agent.

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