Morris Dibben reviews

★★★★★ 5/5

Google

We had an incredibly smooth and pleasant experience securing our first rental property through Morris Dibben in Romsey. From the very beginning, the entire process felt free-flowing and stress-free, which made all the difference as first-time renters. Special thanks to Nathalie and Nick, who were absolutely fantastic throughout. The professionalism, prompt communication, and friendly demeanor made everything seamless. They were always available to answer our questions and guide us through each step. We couldn’t have asked for a better experience and would highly recommend Morris Dibben to anyone looking for a new home!

Duggie · 9 October 2024

★★★★★ 5/5

Google

We used Morris Dibben to source a tenant for us and I cannot fault them Eleanor, Holly and Richard kept us fully up to date with viewings feedback and suggestions to get it let as quickly as possible, they found us a great tenant and I would recommend their services to anyone looking for a hands on agent to help them

Kathryn · 19 March 2026

★★★★★ 5/5

Google

Both Nathalie & Nicholas were extremely helpful on my quest to find a suitable family home for myself and my children. They had good knowledge of the landlord and this particularly helped my decision when booking in to view the property. My emails were always answered and I was always contacted back when I made a call. Altogether, they provided a very good service and I thank them for their efforts in making my move as smooth as possible.

Greg · 25 July 2024

★★★★★ 5/5

Google

We were looking for rental properties and at the end we decided to move to a very different area. But ...this agency been the most proactive, kind and helpful to us. Especially Holly who went outnof her way a few times for us. Very grateful!! Thank you !! We do recommend them highly!!!

Honest · 16 March 2026

★★★★★ 5/5

Google

From the very beginning, Eleanor was very professional, knowledgeable and friendly. Her communication was excellent and she handled everything promptly, making sure that everything was explained to me clearly so that I understood the process well. I would definitely recommend Eleanor to friends and family as she made the whole process enjoyable and I was very impressed - an all round great service.

Sarah · 16 December 2025

★★★★★ 1/5

Trustpilot

Terrible experience from Josh at the…

Terrible experience from Josh at the Woolston branch. Very keen to be my best friend to get me to book viewings but making an offer was very different. I made an offer and increased twice. I didn't hear from him for a week despite numerous calls and emails. He then called out of the blue to say my offer was accepted. 3 hours later and after I had started setting up my solicitor and mortgage he called back to say it wasn't his fault and he didn't want to start a bidding war but that's exactly what he did. He called the others to tell them they weren't successful but then accepted a higher offer from them. Typical estate agent, plenty of lies but no morals and very immature.

Steve · 11 August 2026

★★★★★ 5/5

Google

Eleanor was absolutely amazing throughout this whole process. Her communication was clear and consistent and when we met in person, she was bubbly friendly and very knowledgeable. I have enjoyed our interactions and I felt she made this an …

Becky · 16 August 2025

★★★★★ 5/5

Google

I have recently rented a property through Morris Dibben and the team there were incredible. Nick and Nathalie supported me in finding a home suitable for myself and 2 children, and they went above and beyond to make this happen. Both were extremely professional, but also provided me with a relaxed and friendly experience. I would highly recommend this team to anyone looking for a property in the area. Thank you :)

Kim · 21 May 2024

★★★★★ 1/5

Trustpilot

Unreliable sales

I had an agent to value my property to sell and find me an alternative property to purchase. The agent sent me his evaluation and also said he would be in touch to discuss my decision after I study the evaluation. He did not call me for a few weeks and then, I decided to call him. I explained that I had decided to sell and gave him my referred the area and type of property that I wanted to purchase. He said, he would call me back in a few hours as he was driving and not to believe in what people say about the unreliability of the sales agents. Well, I didn’t have to hear it from people as I experienced the unreliability of the agent myself. That was about two months ago. Never heard from him, and my principal would not allow me to call or walk to the office, which was located a few hundred yards from me. My intention was to sell and buy two other properties. Perhaps the company has a good reputation, but sales agents as such would definitely create a shadow on the reliability of the company. I don’t blame the company entirely, but it would certainly lead me to believe that there is a lack of internal quality control and auditing system in place. In these cases, customers don’t lose but the companies’ do.

H.khajaviyahoo.co.uk · 26 April 2025

★★★★★ 5/5

Google

Moved house recently, and went through an early release process with Morris Dibben. Through a rather difficult process and stressful period, a massive thanks to Nathalie and Nick at the Romsey branch for all your advice and guidance through the move, and also ensuring to make it as easy as possible for both me and my partner. They also made sure the viewings did not disturb our home life. Would recommend their services to anyone. Many thanks again. Matt and Laura

Matthew · 24 September 2023

★★★★★ 5/5

Google

Eleanor, Richard and the team provided amazing support in helping us find our new home. From start to finish, they had excellent communication ensuring the process was quick and easy. I would highly recommended morris dibben in providing high quality support!

Scott · 16 March 2026

★★★★★ 5/5

Google

Excellent service again from Nick, Nathalie and the team in Romsey. They have just relet my property in Romsey, everything went well and they made the process as easy as it could be. They are always friendly and helpful and I would not hesitate in recommending their services should you be a landlord or tenant. I wouldn't use any other agency! Thanks again Karen

Karen · 21 May 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Morris Dibben Woolston. Rose made the whole process of renting out my flat smooth and stress-free, she really listens, asks the right questions, and goes above and beyond to help and get the right person into my property. Ian was great too, and together they make an awesome team!

Karen · 2 September 2025

★★★★★ 5/5

Google

Me and my partner were looking for our first place together. We had no idea how to go about it so we got in contact with morris dibben and spoke with Eleanor and from the beginning she was lovely and very helpful and helped us all the way through every step and had no problem answering all my questions and it was no trouble ringing as many times as I need to. We honestly couldn’t thank her enough for all her help and now we are in our lovely house thank you to her.

Sophie · 2 April 2026

★★★★★ 1/5

Trustpilot

Very unprofessional with communication

Very unprofessional with communication, one staff member Daisy B. was very rude on the phone, didn’t care, was abrupt and dismissive. Throughout the whole process she didn’t even care and I sensed some form of discrimination and unfair process. They can do better but it seems like from other reviews this is an ongoing and well established pattern of behaviour with this particular agency. I would avoid at all cost!

Austine · 13 June 2026

★★★★★ 5/5

Trustpilot

Nick Harris the Branch Manager of the…

Nick Harris the Branch Manager of the Romsey Branch was amazing. As a letting agency ourselves we used his services to let a property in their local area for our corporate client. Nick went out & valued the property the same day & let it within 4 working days. The customer service we have received is outstanding, friendly & very competitive given that we had communication with two other agents in the area that lacked the enthusiasm & professional touch.

Trigghomes · 29 October 2024

★★★★★ 5/5

Google

Fantastic estate agents! Nathalie and Nick were incredibly helpful and accommodating throughout, and made moving 3 hours as easy as it realistically could be. The house is as advertised, and they even gave us a little welcome hamper! 5 stars, would absolutely use again.

Jack · 5 December 2024

★★★★★ 5/5

Google

We were thoroughly impressed when renting our property through Morris Dibben Lettings in Romsey. We needed a signed tenancy agreement contract quickly - for school applications for our children - Amelia was amazing at getting this done for us within our very tight timeframes. We’ve been in our property for almost 4 months now, all initial teething problems have been dealt with professionally and efficiently, but I think most importantly, by friendly and caring staff. Amelia, Lorraine and Gina have always been an absolute pleasure to deal with and I’d very happily recommend them to friends and family. Many thanks for everything ladies!PositiveResponsiveness, Quality, Professionalism

Mandy · 21 June 2022

★★★★★ 5/5

Google

Thanks to Nick and the team for making my move to a new property stress free. It's been a long time since I took on a tenancy, but I was given clear information and advice throughout the process and any little queries / issues were resolved quickly. Overall, I was very impressed with the professional service.

Gavin · 22 March 2024

★★★★★ 5/5

Google

We used letting agent Morris Dibben for many years, always helpful and great especially when we needed advice regarding issues with a tennant. We’ve just let a one bedroom apartament using Morris Dibben, very pleased with the help and info we received during the whole process. Very profesional. Thank you Nathalie, Lorraine and Nick for all your help.

Simona · 22 January 2024

★★★★★ 5/5

Google

I have recently let my property through Morris Dibben Lettings. They found me a new tenant within days and he moved in within three weeks of my initial enquiry, after all necessary checks had been done. MDL have been helpful and professional throughout the procedure. Someone is always at the end of the phone for queries and they return calls when they say they will if the query cannot be dealt with immediately. Highly recommended.PositiveResponsiveness, Professionalism

Susan · 21 June 2022

★★★★★ 5/5

Google

Both Richard and Eleanor were very helpful in getting us into our new property as soon as possible. They also made sure we knew what facilities were available nearby, and where some of the best places in town were to visit!

Leona · 9 November 2025

★★★★★ 5/5

Google

Eleanor is really lovely, helpful, and very communicative. Brilliant throughout the whole process and would definitely recommend her!

Lily · 29 July 2025

★★★★★ 5/5

Google

Thank you to Eleanor and the team for helping us find our rental place!

Georgia · 29 July 2025