Trusted Agent profile
★★★★★
204 reviews across 2 platforms
1 Latimer Walk, Romsey, SO51 8LA
Morris Dibben's Romsey office at 1 Latimer Walk is rated 4.4 out of 5 across 204 reviews on two platforms, including 162 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Morris Dibben won in 2026.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romsey office, from every platform, shown as written. First names only.
5/5
GoogleNathalie has been truly amazing dealing with myself and this property. Unfortunately it wasn't the right place for me in the end however cannot fault Nathalie's Professionalism and worth ethic throughout the whole process.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleFrom a tenants point of view I would only recommend dealing with Nick Harris and Kim Long who are friendly, helpful and professional. Our later experience with Kim Gray was quite the opposite with continual and unnecessary problems and twice we had to correct her on contractual matters! We have now bought a house and fortunately we will never have to rent again.
We strive to make our tenants experience a happy one and are very sorry to hear your comments. We would like to wish you all the best in your new home.
5/5
GoogleI have used Morris Dibben in Romsey for several years to manage three apartments which I let out. I have always found their whole team to be especially helpful and efficient. Gina is a true professional and makes doing business such a pleasure. Keep up the excellent work! Tim NugentPositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe’ve recently rented a house through Morris Dibben and I have to say a huge thank you to the letting team, Natalie, Nick and Lorraine. They made the process such a pleasant experience and walked us through every step of the process with us being new to renting. Nothing was too much trouble for them and if I could give them more than 5 stars I would! 🤩🤩
Thank you for leaving us your superb 5* review Shauna “penni68” Pennington. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe’ve recently rented a house through Morris Dibben and I have to say a huge thank you to the letting team, Natalie, Nick and Lorraine. They made the process such a pleasant experience and walked us through every step of the process with us being new to renting. Nothing was too much trouble for them and if I could give them more than 5 stars I would! 🤩🤩
Thank you for leaving us your superb 5* review Shauna “penni68” Pennington. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service yet again from Nick and his team at Morris Dibben.
Many thanks for your outstanding 5* review and your generous comments Penny. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently let my property through the Romsey branch. I don't generally write reviews but I have been so impressed by their professional service. Gina was patient and accommodating throughout. There was really no question that she couldn't answer. They found a tenant that met my criteria quickly. Many Thanks
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleGeorgina ( Gina) from Morris Dibbens lettings, has been most supportive, enthusiastic and willing to help as much as possible in the search for our perfect bungalow. Each query has been answered via email, promptly! I would recommend Gina to anyone who needs assistance looking for a property to buy/sell or rent. M. Hawker
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleAbsolutely painless letting process. Gina and the team were brilliant from start to finishing helping me and my partner move in to our new place. Wonderful all round. Keep it foxy Mozzy Dibs!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
TrustpilotGreat Service
We recently had our property for sale with MD in Bitterne, and from the start the staff were helpful, efficient and professional. They explained everything regarding the selling process, kept us informed of the progress, and managed to find us a buyer very quickly considering the time of year.
1/5
TrustpilotAbysmal
If you want a quick house sale or an estate agent capable of phoning you back, then this estate agent is not for you!
5/5
GoogleGreat team very professional. They made the process easy to understand and responded to our enquires very quickly. A Big thank you to Nathalie for helping us from start to finish!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent service, thank you Nathalie and Nick for making my move seamless!
Many thanks for the great 5* review and your kind words Joy. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotMorris Dibben in Romsey, Hampshire
Morris Dibben in Romsey, Hampshire have been excellent throughout the process of purchasing a property for my mother. Mike , Jack and the team have communicated regularly and professionally. They have made what is never an easy process almost enjoyable. I would highly recommend them. Jane, Hampshire.
1/5
TrustpilotUnprofessional
Unprofessional and quite aggressive interaction with a male member of staff. Not a pleasant experience.
5/5
GoogleThis team went above and beyond expectations to make our move as easy as possible - even checking out the route due to road closure (Thanks Kim). Amelia has dealt with all queries quickly and professionally and kept us up to date. Many thanksPositiveResponsiveness, Quality, Professionalism, Value
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleNathalie and Nick made what would be normally a very stressful event plain and simple
Hi Joe, thank you for your kind words about Nathalie and Nick. We are delighted to hear that they helped make your experience stress-free. If you need any further assistance, please don't hesitate to reach out.
5/5
GoogleFirst time to use Morris Dibben letting and I can say that I am very impressed . Very quick and professional to go about the business of renting my property . Carried this out with out any problems would definitely recommend . 5 stars
Hello John, thank you so much for your wonderful 5* review! We're thrilled to hear that you were impressed with our quick and professional service in renting your property. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI currently rent a property with Morris Dibben. I cannot rate Shannon Baker, the estate agent who worked with me, highly enough. She was so efficient, knowledgeable and kind. Her communication was incredible and nothing was too much trouble. The service was exceptional.
5/5
TrustpilotGood Experience with Matt
After a few disappointing experiences with estate agents during our search for our first home, Matt McInally was a breath of fresh air. From the start, he was punctual and well-prepared, leaving a great first impression. We found him to be highly trustworthy and genuinely valued his insights on the properties we viewed with him. Overall, we had a fantastic experience with Matt and would highly recommend him to others.
5/5
GoogleGina, Nathalie and the team at Romsey are great. Always delivering what they promise. Always a joy to work with. Keep up the good work!!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI am incredibly impressed with the way in which Morris Dibben handled my tenancy. The lettings team, notably Gina & Amelia, are not only very customer focused & professional they are also a pleasure to deal with - not always the case in the lettings industry! They replied to each of my queries promptly & went out of their way to deal with any issues along the way, making the whole process seamless. I cannot rate them highly enough! AngelaPositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleI’m extremely satisfied with the service provided by ‘the team’ Nick, Natalie and Lorraine in this branch. Communication is friendly, polite and efficient. I feel confident that any/all issues will be resolved in a timely manner. I would highly recommend this lettings team to anyone looking for a professional management service.
Many thanks Jan for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my partner have very recently moved into our first house together and between Amelia and Nathalie we have been so supported! Such a smooth transition and not a single question unanswered. Even after the move they’re full of advice and happy to help with anything. So grateful to have been looked after so well by these two at Morris Dibben in Romsey, an asset to the team and very very good at their jobs! Thank you so much!PositiveResponsiveness, Professionalism
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morris Dibben's Romsey office has 204 reviews across two platforms: 162 on Google, 42 on Trustpilot (across the whole business).
Morris Dibben Romsey is rated 4.4 out of 5 across all 204 reviews, and 4.9 out of 5 on Google from 162 reviews.
Yes. In The Trusted Agent 2026 awards: Morris Dibben, Romsey won Gold; Morris Dibben, Southampton won Trusted Agent.
Morris Dibben Romsey, 1 Latimer Walk, Romsey, SO51 8LA.
