Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI really appreciate all your efforts throughout the process to make the proposed date achievable.
Your customer service is excellent and incomparably. I really appreciate and happy to be in contract with you.
I highly recommend Morris Dibben Letting Agents Woolston to anyone looking for house to rent, and any information on renting and house purchasing. They are very reliable and trustworthy.
Thank you Morris Dibben Letting Agents Woolston, for your great services.
Adomako · 11 January 2026 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 13 January 2026
Thank you for your kind words and positive feedback! We always strive to provide excellent customer service and make our clients' experience as smooth as possible. We're happy to hear that you are satisfied with our services and we look forward to assisting you with any future rental or purchasing needs. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery pleased with James and the business he’s has brought us. His enthusiasm in addition to friendly communication has helped us on every step of the process. We are incredibly grateful to to him and Morris Dibben.
Lorraine · 10 January 2026 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 10 October 2026
Thank you for your kind words! We are so glad to hear that James' enthusiasm and friendly communication has made a positive impact on your experience with us. It's always a pleasure to work with grateful clients like you. Best Wishes , Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDaisy and Rose have been absolutely incredible throughout the process and have been kind and helpful every step of the way!
They’ve made the process super quick and easy. I would 100000% recommend Morris Dibben!
Amie · 8 January 2026 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 13 January 2026
Thank you so much for your kind words! It was a pleasure working with you and we're thrilled to hear that Daisy and Rose provided exceptional service. We pride ourselves on making the process easy and fast for our clients. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 4/5
GoogleRating only, no written review.
Philomina · 8 January 2026 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 13 January 2026
Thank you for leaving us a review. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner recently bought our first home just a week before Christmas. Richard was recommended to us by a family member, his services as our mortgage advisor have been outstanding - he has always responded promptly (an email or phone call away) has guided us in the right direction and helped us overcome the hurdles during the process. Will definately be recommending Richard and contacting him in the future if we decide to move again. Thankyou for all your hard work
Molly · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
Thank you so much for your kind words! We are delighted that we were able to make your first home buying experience a smooth and successful one. It was a pleasure working with you and we look forward to helping you in the future. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRichard Clarke has helped us a lot throughout the house buying process and has been there for us from our first viewing. We have been able to rely on Richard for advice on particular properties we were interested in to help inform our decisions.
Adrian · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
Thank you for sharing your positive experience with Richard! We're thrilled to hear that he has been a valuable resource for you during your home buying journey. We're lucky to have such a knowledgeable and dedicated agent on our team. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleGeorgia, Simon and rich were amazing, all very helpful and guided us through everything, would highly recommend x
Sally · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
"Thank you so much for the kind words, Georgia, Simon, and Rich are truly dedicated to providing exceptional service and we are thrilled to hear that they made your experience memorable. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe employed Simon to come and do an evaluation of our property , we found him to be respectful , helpful and extremely knowledgeable in this field !
We very much appreciated his service , would highly recommend him !
Ruth · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
Thank you for your kind words! We are happy to hear that Simon provided you with a respectful, helpful, and knowledgeable evaluation of your property. We strive to provide top-notch service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery pleased with the process thus far, many thanks to Richard for fast and efficient turn around times
R · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
Thank you for your positive review! Our team, especially Richard, works hard to ensure a fast and efficient process for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat team and a great service!
Faith · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
"Thank you so much for your kind words! Our team takes great pride in providing top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRichard Clarke (Mortgage Services Development Manager based the Romsey branch of Morris Dibben) knows all there is about mortgages and I would recommend him to anyone seeking advice on a mortgage.
Elaine · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
"Thank you for the kind words, Richard is an expert in mortgages and we are thrilled to have him on our team. We appreciate your recommendation and look forward to helping others find their perfect mortgage with Richard's guidance. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe sold our house through Morris Dibben this summer. The whole team (Georgia, Simon, Jack and Callum) were very helpful and very efficiently got the property on the market with providing us with realistic expectations about price and timescales and regular feedback following viewings. They were generally very contactable throughout the entire process and even helped us out after completion when deliveries were wrongly sent to our old address. We would definitely use them again in the future!
Nishantha · 18 December 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 25 December 2025
Thank you for the glowing review! We are thrilled to hear that our team at Morris Dibben was able to assist you with the sale of your house and provide excellent service every step of the way. We truly value our clients and are delighted to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIncredible customer service at Morris Dibben Chandlers Ford, my partner and I have been working namely with Jamie, Isabel and Henry, all of whom have been very thorough and prompt throughout the journey of our property purchase and never fail to deliver a friendly yet professional service each and every day. I would recommend their services as an estate agency and as individuals to anyone requiring help with buying a property.
Darsham · 18 December 2025 · Morris Dibben Chandler's Ford
Agent replied · 25 December 2025
Thank you so much for your kind words! Our team at Morris Dibben Chandlers Ford takes great pride in providing top-notch customer service and we are thrilled to hear that you had such a positive experience. We are grateful to have Jamie, Isabel, and Henry as part of our team and we will be sure to pass along your feedback to them. Congratulations on your property purchase and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI've recently done a mortgage with Henry at Morris Dibben and it's been such a smooth sailing process. He's answered every question I've had, explained everything in detail and has kept me updated the whole way through. Everyone in the office has been very welcoming and polite too - I would definitely recommend.
Amy · 18 December 2025 · Morris Dibben Chandler's Ford
Agent replied · 25 December 2025
Thank you for your kind words! We are thrilled to hear that you had a positive experience working with Henry and the team at Morris Dibben. We pride ourselves on providing exceptional service and ensuring a smooth process for our clients. Thank you for choosing us and for recommending us. It means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely amazing set of people, calmed my anxiety, helped me with all of the paperwork, very efficient with communication and over all amazing team of people. Amelia and Anais were incredible throughout the whole process, even getting genuinely happy for me when the checks came back while I was still in the office.
Kayleigh · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
Thank you for sharing your experience with us! We are thrilled to hear that our team, especially Amelia and Anais, were able to alleviate your anxiety and provide efficient and helpful service. We are dedicated to making our customers' experience as seamless and enjoyable as possible. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI want to express my deep appreciation for Liam at Morris Dibben. From the start, he genuinely listened to my situation and never wasted any time getting things moving. He was always communicative, always quick to respond, and made me feel supported every step of the way. I’ve been through a long period of instability, and during a very dark time he gave me real hope. Thanks to his help, I’ve secured my first rental property, and I couldn’t be more grateful. He truly provided exceptional customer service.
Francis · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
Thank you so much for your kind words, we are thrilled to have given you the support and guidance you needed during this time. Our team at Morris Dibben is dedicated to providing exceptional customer service and we are so happy to have helped you secure your first rental property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleVery slow and unprofessional. When house viewings are booked, they often cancel on the day for all sorts of random reasons.
Renting with them is not a pleasant experience. Staffs often show up and sometimes go into rooms unannounced even if you have a do not disturb sign on for work or other reasons. I've once caught this on camera when the letting agent just barged in. Repairs are at a snails pace. It also seems like they use the cheapest budget contractors possible because the contractors will also be slow to respond, not show up on the agreed time etc.
Pp · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a great experience with Liam while searching for a flat. From the very beginning, he was friendly, professional, and truly attentive to what I was looking for. He took the time to understand my needs, answered all my questions promptly, and guided me through every step of the process with patience and expertise. His knowledge of the market and honest advice made the whole experience smooth and enjoyable.
Millie · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Liam provided exceptional service and expertise in finding your perfect flat. We pride ourselves on delivering top-notch customer service and we are delighted to have met your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI've had a very positive xperience working with Morris Dibben in Southampton, in particular with Samantha. She was very friendly but professional and very quick to respond to queries. Thanks to her expertise the whole process was very easy.
JH · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
Thank you for your kind words! We are thrilled to hear that Samantha provided excellent service and made the process easy for you. We will be sure to pass along your compliments to her. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSamantha Harvey handled the letting of my property with exemplary professionalism, I am glad I chose Morris Dibben to handle my portfolio 👍🏻 …
Angela · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
Thank you so much for your kind words, we are thrilled that you had a great experience with Samantha and our team at Morris Dibben. We strive to provide exceptional service to our clients and we are grateful for the opportunity to manage your portfolio. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve dealt with Samantha Harvey for a number of years and her professionalism and knowledge are worth more than 5 stars!
Stephanie · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 17 April 2026
Thank you for your kind words about our team member, Samantha! We are proud to have her expertise and professionalism on our team. Your continued support means the world to us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleAvoid.
If you wish to purchase, the agency is at the service of the seller, never the buyer. All financial shenanigans are permitted to satisfy the seller.
They rent out flats with photos that are 10 years old! The rentals are in terrible condition, with high rents and minimal maintenance. The deposit is often reduced, allowing the landlord to make an additional profit.
Update: Sadly, I was a customer.
Stan · 17 December 2025 · Morris Dibben Southampton Sales
Agent replied · 25 July 2025
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the moment we met Daisy, we knew we were in good hands. Her professionalism and expertise were evident, but what truly set her apart was her genuine care and dedication. Daisy took the time to understand our needs and preferences, …
Chloe · 17 December 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
Thank you for your kind words, we are so happy to hear about your positive experience with Daisy as your estate agent. Her dedication, expertise, and care truly set her apart and we couldn't be more proud to have her on our team. … More
★★★★★ 5/5
GoogleRose has been absolutely amazing! I cannot fault her. The first viewing we arranged from RightMove where she read the notes id put in the enquiry about whether the property would consider a cat and responded (not a lot of people do and just …
Amy · 17 December 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
Thank you so much for your kind words, we are so happy to hear that Rose provided you with an exceptional experience while searching for your new home. She is truly passionate about her job and helping her clients find the perfect place. We are grateful to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team.
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