Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Morris Dibben's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI’ve dealt with Samantha Harvey for a number of years and her professionalism and knowledge are worth more than 5 stars!
Thank you for your kind words about our team member, Samantha! We are proud to have her expertise and professionalism on our team. Your continued support means the world to us! Best wishes, Lucy, Customer Feedback and Support Team
1/5
GoogleAvoid. If you wish to purchase, the agency is at the service of the seller, never the buyer. All financial shenanigans are permitted to satisfy the seller. They rent out flats with photos that are 10 years old! The rentals are in terrible condition, with high rents and minimal maintenance. The deposit is often reduced, allowing the landlord to make an additional profit. Update: Sadly, I was a customer.
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFrom the moment we met Daisy, we knew we were in good hands. Her professionalism and expertise were evident, but what truly set her apart was her genuine care and dedication. Daisy took the time to understand our needs and preferences, …
Thank you for your kind words, we are so happy to hear about your positive experience with Daisy as your estate agent. Her dedication, expertise, and care truly set her apart and we couldn't be more proud to have her on our team. … More
5/5
GoogleRose has been absolutely amazing! I cannot fault her. The first viewing we arranged from RightMove where she read the notes id put in the enquiry about whether the property would consider a cat and responded (not a lot of people do and just …
Thank you so much for your kind words, we are so happy to hear that Rose provided you with an exceptional experience while searching for your new home. She is truly passionate about her job and helping her clients find the perfect place. We are grateful to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleFrom the very beginning, Eleanor was very professional, knowledgeable and friendly. Her communication was excellent and she handled everything promptly, making sure that everything was explained to me clearly so that I understood the process well. I would definitely recommend Eleanor to friends and family as she made the whole process enjoyable and I was very impressed - an all round great service.
5/5
GoogleI was very impressed with Simon when he valued my property. His appearance was immaculate. He explained all the services that Morris Dibden could offer me in a very professional manner.
Thank you for your kind words! We take great pride in our appearance and strive to provide professional, comprehensive services for all our clients. We're happy to hear that your experience with Simon and Morris Dibden was a positive one. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat team of people they were very friendly and sold my property very quickly great support would highly recommend.
Thank you for your kind words! We strive to provide the best service possible and we're thrilled to hear that we were able to help you sell your property quickly. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe progression support from Morris Dibben was invaluable. Selling and buying can be a fraught process and one is frequently left in the dark as to what is happening. Narinder was regularly chasing up solicitors within the chain and endeavouring to ascertain information that we were unable to. She was conscientious and empathetic and provided considerable support during a challenging time. The fact that we got over the line was in no small part due to her efforts for which we are extremely grateful. Russell's commitment to getting us to the point of exchange, when it looked like the wheels might be falling off, was also very much appreciated.
Thank you for your kind words, we are thrilled to hear that our team member Narinder provided invaluable support during your selling and buying process. We pride ourselves on excellent customer service and we're glad that we could help get you over the line. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI was buying my first house, having no idea what I was supposed to be doing, Lauren at Morris Dibben helped me so much. She had me in mind when a house I loved came back on the market and helped me through the whole process. Any worries, she was there, even when I felt I'd asked too many questions, she was so understanding and helpful. Thank you for helping me buy my first home. I would definitely recommend Morris Dibben sales!
Thank you so much for your kind words! It was a pleasure helping you find your dream home and making the process easy and stress-free. Your satisfaction is our top priority and we're grateful for the opportunity to be a part of such a big milestone in your life. Congratulations on becoming a homeowner, and thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleChelsea nailed our dream house by quickly finding the right family to buy our house. Narinder and the rest of the team worked like soldiers, especially in the last few weeks when certain things got complicated. They powered through and got us to completion. Great team there , thank you.
Thank you for the amazing review! We are so happy to hear that you were satisfied with our services. Our team members are dedicated to helping our clients find their dream homes and we are elated that we were able to do the same for you. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleRose, an absolute legend. Fought my corner snd backed me until I got my dream place. Kept me updated daily. Couldn't ask for more, would highly recommend. Thanks again Rose. Connor
"We are thrilled to hear that Rose provided exceptional service and helped you achieve your dream place. We take pride in keeping our clients informed and supported throughout the process. Thank you for recommending Rose, we appreciate your support, Connor! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDaisy and Rose made the whole process easy for me to find a new place Excellent service I highly recommend
We are thrilled to have provided you with excellent service and made your search for a new place easy. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have been letting my property through Morris Dibben for a number of years. After a tenant moved on after several years in the property I have just let the property again with Morris Dibben. Rose led on the whole process and I can honestly say this was the smoothest re-let, thank you Rose.
Thank you so much for the kind words, we are delighted to hear about your positive experience letting through Morris Dibben! Our team is dedicated to making the re-letting process as smooth and efficient as possible. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRose and Ian always offer a fantastic service. I own a rental property, which had been up for sale… however the sale fell through. I was understandably devastated, but in my new phone call, Rose took all my worries away… by the end of the day the property was listed… and within a week I had a new Tenant. Whether you are a new landlord or looking to change letting agents you need these guys looking after you. Thank you for everything!
Thank you for sharing your experience! We're so glad that we were able to help you find a new tenant for your property in such a quick and efficient manner. Our team is dedicated to providing excellent service to all of our clients, and we're grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe whole process was seamless and easy. She was incredibly supportive from start to finish, with excellent communication throughout. I’m very happy with the service and highly recommend this agency.
Thank you for your kind words! We are excited to hear that you had a seamless and easy experience with us. Our team is committed to providing excellent support and communication to our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleBrilliant experience with Morris Dibden, in particular Rose Cotrell, who has managed my first foray into renting in a long time by sorting everything quickly and professionally. She has always responded to questions in a very short time and has been excellent thoughout the whole process :-)
We are delighted to hear that you had a brilliant experience with Morris Dibben, especially with Rose's exceptional service. We strive to provide quick and professional assistance, and we are glad that she was able to make your first … More
5/5
GoogleThe best agent I've had the pleasure of dealing with. Rose, Daisy and Ian have always been super helpful and transparent. They've gone out of their way to assist and I would highly recommend them.
Thanks so much for taking the time to leave us such a kind review! It means the world to us that our team has provided you with exceptional service. We are committed to always going above and beyond for our clients, and we are grateful for … More
5/5
GoogleLauren is a superstar! Goes the extra mile. Made a very tough journey so much better . Would highly recommend this agent and this branch in particular. Thank you for getting us over the line!
Thank you for your amazing review! We are thrilled to hear that Lauren has gone above and beyond to make your journey a smooth one. We pride ourselves on providing excellent service and we're so grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI've just moved to Southampton, and Rose could not have made the transition any smoother. Always very friendly and supportive, going above and beyond at each step. …
Thank you for taking the time to share your experience with us! We are thrilled that Rose was able to make your move to Southampton seamless and that she went above and beyond in providing you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe recently sold our house through Morris Dibben on London Road. Narinder Rai was fantastic in her role driving through the sale. Amazing customer service!
Thank you so much for the positive feedback! We are delighted to hear that Narinder provided fantastic customer service and helped make your house sale a success. Your satisfaction is our top priority at Morris Dibben. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleEleanor is exceptionally effective in finding potential tenants, conducting viewings and rapidly securing satisfactory references.
1/5
GoogleStay away from Morris Dibben London Road branch, or best from all their branches. Extremely disappointing experience I had a very frustrating experience with their mortgage advisor. From the start, I felt like my needs and preferences were completely ignored. I clearly explained what I was looking for and what type of mortgage I needed, but they seemed more interested in pushing their own agenda than actually helping me. Communication was poor, messages went unanswered for days, and when I did get a response, it often didn’t address my questions. Despite paying for professional advice, I ended up having to do most of the research myself, and the end result wasn’t at all what I requested or expected. At the end I ended up appointing another mortgage advisor, who did exactly what I wanted! Overall, I felt like I wasted both my time and money. I wouldn’t recommend this service to anyone who wants a mortgage advisor that actually listens and works in your best interest. P.S getting any money back for the awful service is impossible.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI sold two properties through Morris Dibben and was very happy with the service throughout. I worked closely with Daryl Stanford who was excellent and worked really hard to close each sale. He gave me clear advice about the housing market and personally looked after the sale rather than being passed from one person to the next which I know some Estate Agents can do. I think the friendly, 1:1 approach is a winner for me and made the whole experience so much better than it could have been. Selling a house is stressful at the best of times and knowing Daryl, and Russell and the MD team were working hard to complete each sale made it a much smoother process. Highly recommend.
Thank you for your kind words! We are thrilled to hear that our team provided excellent service and made your selling experience less stressful. We pride ourselves on our personalized approach and are glad it made a difference for you. Thank you for choosing Morris Dibben and we appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe recently purchased our new property from Morris Dibben in London Road and have been extremely happy with the experience. I initially spoke to Samantha when I rang the office and she was very helpful. Our viewings were with Daryl who then also dealt with our offer and the sale negotiations, and he could not have been more helpful. He was also extremely knowledgeable about the property, which is often not the case. He has willingly attended extra viewings to allow me to meet with my architect and builder at the property which has meant I can move forward with plans, in readiness for completion. Russell who is the Manager, has also been very helpful during the after sales process, ensuring the solicitors communicated quickly, enabling a quick sale to exchange process. All in all, a great experience and I would definitely recommend the team at London Road. Thank you all.
We are thrilled to hear about your positive experience with our team at Morris Dibben on London Road! It was our pleasure to assist you through the property buying process and we are happy to know that our team provided exceptional service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards: Morris Dibben, Romsey won Gold; Morris Dibben, Southampton won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
