Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

941 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

897

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

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Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.

ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.

ESTAS awards by year, 2022 to 2017

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Morris Dibben office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Absolutely fantastic service from Morris Dibben, helped us all the way , big shout out to Narinder and Russell , always at the end of the phone and full of advice and support . Quick sale and super helpful

Fiona Β· 15 September 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 22 September 2025

Thank you so much for the kind words! We are thrilled to hear that you had such a positive experience with our team at Morris Dibben. Providing excellent service and support is our top priority, and we're happy to have helped make your sale quick and successful. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently worked with Morris Dibben on the sales of my mums flat. They priced it well and made good recommendations regarding the decoration and how the flat was positioned. We had plenty of viewers and got the full asking price. All very seamless.

Emma Β· 8 September 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 22 September 2025

Thank you for sharing your positive experience with Morris Dibben! We are thrilled to hear that our team was able to deliver excellent service and help you sell your mum's flat seamlessly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Morris Dibben Woolston. Rose made the whole process of renting out my flat smooth and stress-free, she really listens, asks the right questions, and goes above and beyond to help and get the right person into my property. Ian was great too, and together they make an awesome team! Rose also went above and beyond for many things that were not her job role but just excelled in customer service. Highly recommend them both if you’re looking for a letting agent you can trust.

Karen Β· 2 September 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

5/5

Google

Shannon and Richard both very helpful guiding me through what I needed to do. Thanks!!

Sharon Β· 28 August 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

4/5

Google

Professional service throughout, good communication from the team to myself and also during negotiations with buyer. Local market conditions seemed to downturn around the time the property was listed, so unfortunately the originally anticipated sale price was a little too ambitious, however the team were very proactive in finding potential buyers and getting the sale over the line. Would recommend

Tom Β· 26 August 2025 Β· Morris Dibben Chandler's Ford

Agent replied Β· 9 September 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Very kind and helpful employees helped me move to my new room in just a couple of days. Very happy with the service.

Cenk Β· 23 August 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 22 September 2025

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

The team at Morris Dibben recently supported us through a sale and purchase - our second time with them. The experience remains exceptional. Keeping us up to date at every step and in a timely and conscientious manner. Terrific services! Many thanks to Narinder, Arushi, Anwar, Lauren, Lydia and the rest of the team. We would always recommend their service! Thank you!

Chianu Β· 23 August 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 24 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I sold my house with the help of Morris Dibben. I worked with Narinder Rai at the Southampton London Road office. I have nothing but good words for her work. She was dilligent and persistemt in getting to the finishing line. Certainly would recommend working with her.

Luis Β· 23 August 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 22 September 2025

Thank you so much for taking the time to share your positive experience with Narinder and the Southampton London Road team! We are thrilled to hear that she was diligent and persistent in helping you sell your house. We truly value your recommendation and look forward to working with you again in the future. Kind regards, Maggie, Customer Relations.

5/5

Google

We had an outstanding experience working with Morris Dibben on the purchase of our flat. From start to finish, the team (especially Mr Anwar) was professional, responsive, and genuinely committed to helping us find the perfect home. They guided us through every stage of the process with clarity and patience, always taking the time to answer our questions and explain the details. Thanks to their expertise, what could have been a stressful process went smoothly and even felt exciting.

Mehrdad Β· 23 August 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 22 September 2025

Thank you for sharing your positive experience with Morris Dibben! Our team, especially Mr Anwar, is dedicated to providing exceptional service and helping you find your perfect home. We appreciate your trust in us and are thrilled to have made the process stress-free and exciting for you. #MorrisDibben #committedtoexcellence Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

liam has been absolutely fantastic at helping my partner and i secure our first home together, taking into account my accessibility needs, our financial status, and giving us all the information we needed! thank youπŸ₯° …

Juno Β· 23 August 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 22 September 2025

Thank you for the amazing review! We're thrilled that Liam was able to assist you and your partner in securing your first home while considering your specific needs and financial situation. It's our pleasure to provide you with all the necessary information. 😍🏑 #customerfirst Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Many thanks to Eleanor in helping us find our rental earlier this summer and guiding us through the process and forms. You are a star :-)!

Mark Β· 23 August 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

5/5

Google

Eleanor was absolutely amazing throughout this whole process. Her communication was clear and consistent and when we met in person, she was bubbly friendly and very knowledgeable. I have enjoyed our interactions and I felt she made this an …

Becky Β· 16 August 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Hello Becky, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

Outstanding service from Shannon, nothing was too much bother, everything was dealt with quickly and without stress or drama. …

Steve Β· 16 August 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I was really impressed with the brilliant customer service from Morris Dibben, from our first property viewing with Lydia, to having the news from Arushi that we could collect our keys, everyone we spoke to was so helpful. As a first time buyer, I especially appreciated the guidance from Narinder & Russell. Thank you so much team!

Rosamaria Β· 8 August 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 8 October 2025

Hello Rosamaria, Thank you so much for your wonderful 5* review! We're thrilled to hear that Lydia, Arushi, Narinder, and Russell provided you with such excellent service throughout your first home-buying experience. Your kind words mean a lot to our team. Best wishes, Lucy, Customer Relations Team

5/5

Google

The team has been superb handling renting our properties out. Highly recommended.

Martin Β· 7 August 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Hello Martin, Thank you so much for your wonderful 5* review! We're thrilled to hear that you … More

5/5

Google

We have used Morris Dibben services on several occasions in the past and each time we were impressed with the level of professional service they offer. Our latest experience has been with Rose Cottrell and she indeed met our expectations and confirmed our positive view of Morris Dibben as an Estate Agent. Rose was polite, friendly and most of all very professional and knowledgeable - she inspired us with confidence in searching for our next home with Morris Dibben. We would highly recommend Rose to our friends and relatives.

Mike Β· 3 August 2025 Β· Morris Dibben Southampton (38 Portsmouth Road)

1/5

Google

An absolutely dreadful company. I would happily give them a minus rating if it was possible. Happily left us with a malfunctioning boiler for over 18 months, meaning the heating was either fully on or fully off, & no hot water whatsoever except from the electric shower. It took a formal complaint to their head office & the threat of legal action for the boiler to finally be replaced - 18 months & one day after it was first reported to them. And that wasn't a one-off... The metal garden shed blew over & it took them a staggering 3 months, endless chasing & including it in the complaint to head office to have it sorted out. They don't care one jot about tenants & are only their to serve the landlords they take their commission from. Zero care, zero compassion, zero interest. An absolute disgrace. I would rather be homeless than use this company again. Use them at your own risk, but you have been warned...

We Β· 29 July 2025 Β· Morris Dibben Southampton (38 Portsmouth Road)

5/5

Google

Eleanor is really lovely, helpful, and very communicative. Brilliant throughout the whole process and would definitely recommend her!

Lily Β· 29 July 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Hello Lily, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

Thank you to Eleanor and the team for helping us find our rental place!

Georgia Β· 29 July 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Hello Georgia, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

1/5

Trustpilot

Avoid at all costs...

An absolutely dreadful company. I would happily give them a minus rating if it was possible. Happily left us with a malfunctioning boiler for over 18 months, meaning the heating was either fully on or fully off, & no hot water whatsoever except from the electric shower. It took a formal complaint to their head office & the threat of legal action for the boiler to finally be replaced - 18 months & one day after it was first reported to them. And that wasn't a one-off... The metal garden shed blew over & it took them a staggering 3 months, endless chasing & including it in the complaint to head office to have it sorted out. They don't care one jot about tenants & are only their to serve the landlords they take their commission from. Zero care, zero compassion, zero interest. An absolute disgrace. I would rather be homeless than use this company again. Use them at your own risk, but you have been warned...

We Β· 28 July 2025 Β· Morris Dibben Romsey Sales

5/5

Google

I am happiest with the service of Eleanor and Shannon

Shiromi Β· 26 July 2025 Β· Morris Dibben Romsey (1 Latimer Walk)

Agent replied Β· 26 October 2025

Hello Shiromi, Thank you for your wonderful 5* review! We're thrilled to hear that you are … More

5/5

Google

Rating only, no written review.

N Β· 19 July 2025 Β· Morris Dibben Chandler's Ford

Agent replied Β· 10 August 2025

It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.

5/5

Google

Morris Dibben handled the sale of my house and I have been very pleased with their service. In particular, I would like to thank Narinder for going above and beyond in sorting out any problems throughout the process.

Joanne Β· 17 July 2025 Β· Morris Dibben Southampton Sales

Agent replied Β· 25 July 2025

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Can I say what a breath of fresh air it was dealing with Narinder in the Sales Chasing Department! She was knowledgeable and totally professional throughout and i would recommend her to any buyer needing a helping hand through this complex process! Thank you once again...

Lionel Β· 11 July 2025 Β· Morris Dibben Southampton Sales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches also won ESTAS awards in five earlier years.

Reviews may appear on more than one platform.

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