Trusted Agent profile
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★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotPaige & Amy @ BoltonMillerMetcalfe…
Both Paige & Amy @ BoltonMillerMetcalfe have been absolutely fantastic! They have both been very patient and kept me up to date in the loop with every update right through to the end point of application/moving in. Fab service ladies! Keep it up :)
Hi Daryl, thank you for your review of our Lettings team! We really appreciate you taking the time to leave your feedback! We wish you all the best, Miller Metcalfe
5/5
TrustpilotBest in Culcheth (if not Warrington)
After a few misfires, we dropped lucky with Clare & team. From the early very professional survey visit to the final pushing the chain to get the sale through, we were in good hands AND there was a pandemic on plus the madness of the stamp duty holiday. You were friendly & approachable, committed & dogged & always professional. We are very glad we chose you!!
Dear Ray, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that you received a friendly, committed and professional service from our dedicated team and that we have met with your expectations. Thank you for choosing Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Levi, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that our dedicated team met with your expectations and we wish you all the best.
5/5
GoogleRating only, no written review.
Hi James, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive to deliver a friendly, helpful and professional service and we are pleased that we have met with your expectations. Kind regards.
5/5
TrustpilotWe have rented a property from them…
We have rented a property from them and I can't say how great they were. We had a lady called paige and she could not do enough to help us she was there the whole time if and when we needed it
Hi Sandra, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received a supportive, friendly and helpful service from our dedicated team throughout the process and we wish you all the best in your new rented property. Best wishes.
5/5
GoogleRating only, no written review.
Hi Tracy, thank you for taking the time to leave a 5 star rating, it is greatly appreciated. We are pleased to learn that we have met with your expectations and that you received an excellent, professional service from our dedicated team. Best wishes.
4/5
GoogleRating only, no written review.
Dear Archie, thank you for taking the time to leave your rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional and friendly service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleBrilliant service - can’t recommend these guys enough!
Hello Sarah, thank you for your lovely review! We wish you all the best in the future :)
5/5
GoogleHelped to sell our house within two weeks!! Brilliant quality - great communication and very helpful!
Hi Amy, thank you for your review of our Bury branch! We wish you all the best in the future! :)
5/5
GoogleI sold my house with Miller Metcalfe bury and couldn't fault them; the entire team are friendly, helpful and on hand to help with any queries - all in all, I had a very positive experience with them.
Hi Nic, thank you for your 5 stars and for taking the time to write the review, it is greatly appreciated. All the best in your new home.
5/5
GoogleAmy, Charlotte and the team at Miller Metcalfe, Bury were very professional, patient and supportive. They couldn't do enough for us and I would recommend them without hesitation
Dear Una, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received a professional and supportive service from our dedicated team and thank you for recommending Miller Metcalfe. Best wishes.
5/5
GoogleFantastic customer service, everyone in the office is friendly and helpful and nothing is too much. I was kept up to date throughout the whole process and they took a massive amount of stress out of the buying and selling process. I would 100% recommend.
Hi Laura, thank you for your review of our Bury branch :)
4/5
GoogleMiller Metcalfe were representing the owner of the house we bought - no major issues, generally responsive. Sale went through >2 weeks ago and still waiting for the "for sale" sign to be taken down after asking but apart from that no issues.
Hi Rachel, thank you for taking the time to leave your feedback, it is greatly appreciated. Please be assured that we will immediately contact the sign company and request an explanation as to why the "for sale" sign is still in place 2 … More
5/5
GoogleI've recently completed the sale of a property and I'd like to say the service I received from Caroline Nicholas & Amy Redfern has been exceptional. An absolute pleasure to deal with and a true asset to Miller Metcalfe. Best Regards Christian
Hi Christian, thank you for taking the time to leave a review, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a first class customer service and it is always a pleasure to receive a review confirming that the … More
5/5
GoogleI had an amazing experience from start to finish. All members staff I had interactions with were professional and friendly. They really helped speed up the process of things as we moved in just before lockdown. Couldn't recommend Miller Metcalfe in Bury enough.
Hello Abigail, thank you for your review of our Bury branch! We wish you all the best in the future :)
5/5
GoogleThank you to the fantastic team at Miller Metcalfe in Bury for helping to sell our home and buy our new one. We dealt primarily with Charlotte, Amy and Jack but no matter who we dealt with, we always found them to be polite, helpful and professional. We would have no hesitation in recommending them to anyone.
Hello Andrew, thank you for your review of our Bury branch! We wish you all the best in your new home! :)
5/5
GoogleVery good service from Danielle who is attentive and pro-active from the start.
Hello Darren, thank you for your review of our Harwood branch! :)
5/5
GoogleWould highly recommend Miller metcalf at Harwood the staff were brilliant and very helpful in selling and buying a new property
Hi David, thank you for taking the time to write a review, it is greatly appreciated. We are very pleased to hear that you received such excellent care and helpful assistance from our Harwood branch and we wish you all the best in your new home.
5/5
GoogleExcellent attentive staff at the Harwood branch, always patient and accommodating, especially Beth who dealt with our recent house move.
Hello Rhona, thank you for your review of our Harwood branch! :)
5/5
GoogleBeen a pleasure to speak with Danielle and all at Miller Metcalfe they helped me more than my solicitors much appreciated Neil.
Hello Neil, thank you for your review of our Harwood branch! :)
5/5
GoogleWhile MM Harwood were not employed by us (they were the vendor's agent), I found Beth and Danielle very helpful throughout the move process - applying pressure on various parties for dates and keeping all people informed.
Hi Stefan, thank you for taking the time to write a review, it is greatly appreciated. I am pleased to hear that, although we were not employed by you, that you still received such an excellent service. I wish you all the best in your new home and if the opportunity arises, please recommend Miller Metcalfe to your friends.
5/5
GoogleFrom start to finish Danielle at Miller Metcalfe Harwood has been a pleasure to deal with, a real shining light in a stressful process. If you want someone to really fight your corner and get things done look no further. Its a real shame you can only award 5 stars!
Hello Matt, thank you for your lovely review!
5/5
GoogleDespite a very long and drawn out house sale, Danielle and the team came good in the end and we finally moved a couple of weeks ago. Danielle went beyond what you would expect, to make sure everything went ahead as planned. I would also like to mention Beth who also played her part. Many thanks from me.
Hello Philip, thank you for your review of our Harwood branch! :)
5/5
GoogleWe have just completed on our dream home, and the whole team at Miller Metcalfe Harwood, and Beth in particular, have been fantastic. Really responsive and engaging, and so helpful throughout the process. We had a few bumps along the way, but the team helped with solicitors, buyers, and sellers to get us over the line. Thank you!
Hello, thank you for your lovely review of our Harwood branch! We wish you all the best in your new home :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches also won ESTAS awards in one earlier year.
Send Miller Metcalfe a message.
