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Miller Metcalfe estate agents in Bolton and Bury

4.5

★★★★★ Excellent

769 reviews across 3 offices and 3 platforms

Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

633

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

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Our offices

Miller Metcalfe's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 633 reviews on Google only. Show every review

1/5

Google

Total disgrace I would recommend everyone to stay away from this company they are an absolute disgrace and they service is to can’t believe company like this is still going

Sam · 13 October 2026 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 October 2026

We’re sorry to hear that your experience with Miller Metcalfe did not meet your expectations. We take all feedback seriously and would welcome the opportunity to discuss the issues you’ve experienced and understand where things may have gone wrong. We have also noticed that you have left a 1-star review for another local estate agent. We appreciate that experiences can vary, and we would genuinely value the opportunity to understand your concerns with Miller Metcalfe specifically. Please contact us directly so we can look into your feedback and work towards putting things right where possible. Thank you for bringing this to our attention, and please accept our sincere apologies for any disappointment caused.

5/5

Google

I found my whole experience dealing with the staff at Miller Metcalfe Bradshaw a very positive experience. I was kept in the loop at every stage of the process and my questions were always answered at the earliest opportunity. They also arranged for me to speak to a mortgage adviser Kate in the early stages who was fantastic. I highly recommend using this team if you are looking to buy or sell a property.

Adam · 5 October 2026 · Miller Metcalfe Bolton (87a Lea Gate)

5/5

Google

From the start of the process to the end Miller Metcalf, Harwood were fantastic. Antonia ensured we were kept upto date with viewings and also chased solicitors when needed, without any prompting from us. We would very much recommend the Harwood branch of Miller Metcalf for a property sale.

Vicky · 4 October 2026 · Miller Metcalfe Bolton (87a Lea Gate)

5/5

Google

Rating only, no written review.

PAUL · 3 October 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 10 October 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

We’ve had a great experience working with them. They’ve handled our tenant finding and handover process smoothly and professionally, and we’d be very happy to continue working with them.

Ma · 25 September 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 30 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Very helpful staff.they help you when you dont no what your doing

June · 23 September 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 30 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I had an exceptional experience with Miller Metcalfe, rent my first home in the UK. From start to finish, the procedures were remarkably smooth, straightforward, and handled with great efficiency. A special and heartfelt thank you to Katie Jones, she is an absolute professional and a wonderful person! Her kindness, supportive nature, and fast response to all my inquiries made the entire process completely stress-free. I truly appreciate her outstanding service and guidance. Highly recommend Miller Metcalfe and especially Katie to anyone looking for a seamless and pleasant renting experience!

AMMAR · 10 September 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 7 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Have had a really good experience from start to finish regarding viewing the property, all information given out and anything i needed to ask was answered promptly and professionally. The agent who was dealing with everything in regards to my move in was Katie Jones and I can’t speak highly enough of her professionalism and how she wants to make sure the tenant is looked after and not left to struggle. She is an absolute asset to your company, 5* customer service. Thank you Katie !

Poiuykk · 10 September 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 21 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Brilliant service. Antonia was amazing - really helpful, patient and communication was great. Thank you

Sarah · 9 September 2026 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Miller Metcalfe were very efficient through our house sale process, they stayed on top of all issues and kept us fully updated on everything associated with the sale. Chelsea and Antonia were extremely helpful and I would recommend using Miller Metcalfe without hesitation.

John · 1 September 2026 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Had a great experience. Antonia was always on top for everything. Thank you all.

Nyas · 29 August 2026 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Matt Sharples and Katie Critchley were professional,warm and courteous from the beginning of our enquiries.Our property was marketed very well and we had many viewings from the beginning.We felt supported every step of the way.Emails were replied to very quickly.Highly recommend

Heather · 25 August 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 7 September 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Went with millermetcarf , to sell my property, absolutely 5 start service, would definitely recommend them very helpful and you get regular updates a big thankyou a gain

Gillian · 17 August 2026 · Miller Metcalfe Bury

Agent replied · 21 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Moving is always stressful, the team at Miller Metcalfe made me feel supported and cared for at each step of the process to make sure I had all I needed to get moving asap. Thank you!!

Emma · 14 August 2026 · Miller Metcalfe Bury

Agent replied · 21 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

1/5

Google

Excellent service… if your goal is to waste people’s time. I closed my business early and travelled to attend a scheduled property viewing, only to find that nobody turned up. No phone call, no message, no apology. It’s impressive how little respect some companies have for other people’s time. If this is how they treat potential customers, I’d hate to imagine what the service is like after you’ve signed anything. I definitely wouldn’t recommend them.

Ahmet · 10 August 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 30 July 2026

Hi Ahmet, We're sorry to hear you were disappointed with your experience. We have looked into this appointment and can confirm that our viewing representative was at the property for the scheduled block viewing between 11:00am and 11:30am, during which time all of the other booked viewers attended and were shown around. As this was a block viewing, our representative remained at the property throughout the allocated viewing window. We note that we received your email at 11:34am, after the scheduled block viewing had concluded and our viewing representative had left the property. Unfortunately, as the viewing window had ended by this point, we were unable to assist on the day. We're genuinely sorry that you were disappointed with your experience and wish you every success with your property search. Thanks, Miller Metcalfe

5/5

Google

A well deserved 5 stars to all involved with the sale, this has been a very difficult and challenging time but through the patience and determination of firstly Amanda and then Katie the sale was completed. I cannot recommend Katie highly enough, her professionalism and communication skills are outstanding, I don’t think the completion would have happened if it wasn’t for her persistence to see it through to the end. A massive thank you to you and all the team. I will definitely use Miller Metcalfe in the future. Shaun

Shaun · 10 August 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 30 July 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Katie was absolutely brilliant throughout the sale of my property. She was always really friendly, professional and quick to respond whenever I had any questions or needed help. Selling a house can be really stressful, but Katie made the whole process so much easier and was always there to help sort things out quickly. I really appreciated how helpful and reassuring she was from start to finish.

Lee · 10 August 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 10 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I had a great experience with Miller Metcalfe during the process of renting my house. The whole team was friendly, professional and made everything as smooth and stress free as possible. A special thank you to Katie, who was incredibly helpful throughout. She was always quick to respond, helped me with any questions and kept me updated each step of the way- so thank you. I would really recommend Miller Metcalfe to anyone looking to rent a property.

Lucy · 10 August 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 5 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Miller Metcalfe sold my house in just 7 days. I think I was very lucky to have a buyer straightaway, which was probably unusual. The pictures they took were a very good quality. The sale went through without a hitch, so I didn't need their help much, but when I had a question they were quick to answer. The only criticism is they didn't follow through with a promised e-copy of the pictures for my archive, despite two phone calls. I would thoroughly recommend their service.

Pam · 8 August 2026 · Miller Metcalfe Bury

Agent replied · 5 August 2026

Hello, thank you for your review of our team. Apologies for the delay in getting your photographs over to you, you should now have recieved them. We wish you all the best in the future!

5/5

Google

Katie and the Bolton team were extremely helpful and efficient and took the stress and pain away from renting out my property

Jason · 6 August 2026 · Miller Metcalfe Bolton (Burden House)

Agent replied · 10 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Kept us informed all the way .. would recommend

Deborah · 4 August 2026 · Miller Metcalfe Bury

Agent replied · 5 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Excellent service from Miller Metcalfe when purchasing my new home. Thommason kept in touch regularly throughout the procedure and I even got a lovely housewarming gift when I picked my keys up. Would definitely recommend them

Julie · 4 August 2026 · Miller Metcalfe Bury

Agent replied · 5 August 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I was so impressed by the helpfulness of the staff, I realise its their job but they were really helpful. I was most impressed by a chap called Phil or Philip soz can't remember his surname. Really kind, understood my needs and was so patient with me (im old). Please thank your staff especially Philip.

Jan · 4 August 2026 · Miller Metcalfe Bury

5/5

Google

Max Squires has been great in helping with my process of finding a flat to let, he’s responsive, knowledgeable and has great attention to detail!

Laila · 4 August 2026 · Miller Metcalfe Bury

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Miller Metcalfe

Which Miller Metcalfe office has the most reviews?

Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.

Where are the Miller Metcalfe offices?

The three Miller Metcalfe offices, by town:

Has Miller Metcalfe won any awards?

Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.

Want Miller Metcalfe to help?

Send Miller Metcalfe a message.

What do you need help with?

Miller Metcalfe will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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