Trusted Agent profile
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★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
Send Miller Metcalfe a message.
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
2025 1 Gold and 1 Silver The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Anthony, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that you are happy with the service you have received from our dedicated team and that we have met with your expectations. Best wishes, Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Abbie, thanks for taking the time to leave your 5 star rating, it's greatly appreciated. At Miller Metcalfe we always strive to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations. Thank you for using Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Lee, many thanks for leaving your 5 star rating, it is greatly appreciated. We are pleased to learn that we have met with your expectations and that you received a professional, friendly service throughout. Best wishes, Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Christine, thanks for taking the time to leave your 5 star rating, it's greatly appreciated. At Miller Metcalfe we always strive to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations. Thank you for using Miller Metcalfe.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
Googlearrogant and ignore viewing request etc. would not recommend
Hello, thank you for your feedback. We have investigated your query and can see that your viewing request was replied to and you confirmed with a member of our team that you wished to be added as an interested party on the property you … More
5/5
GoogleMany thanks for great service and a "BIG" Thank You to Jess Boardman for all your help.
Hi Mark, thank you for your lovely review of our Bolton branch, and inparticular Jess. We wish you all the best in the future!
5/5
GooglePaige was very helpful, and kept in contact throughout the whole process
Hi Kev, thanks for taking the time to leave your feedback, it's greatly appreciated. We are very pleased to learn that you received a helpful, professional service from our dedicated team and kept updated throughout the whole process. Best wishes, Miller Metcalfe.
5/5
GoogleAlways returned my calls and did their utmost to resolve any issues. Extremely friendly.
5/5
GoogleReally easy process, Paige was amazing and answered all the questions I had, and there was a lot! lol Thank you for everything :-)
Hi Charlotte, thank you for taking the time to leave our lettings department a 5 star review, it's greatly appreciated!
5/5
GoogleI was kept fully informed throughout the process. Amy and Paige were always very professional and answered any queries I had with clarity and speed.
Hi Suzanne, thank you for taking the time to leave your feedback, it's greatly appreciated. We are pleased to learn that you were kept fully informed throughout the process and that you received a professional and helpful service from our dedicated team. Best wishes, Miller Metcalfe.
5/5
GoogleVery happy with the service received from MM Horwich Branch. They contacted me regularly but did not mither. Rang back when they said they would. Anything I asked for they did their best to support.
5/5
GoogleI have dealt with Aimee at Miller Metcalfe for many years now & she always goes above & beyond to find me suitable properties. Always keeps me updated & always very professional.
5/5
GoogleWe used Miller Metcalfe for our commercial letting and they was amazing - really helpful, fast response and great aftercare - once we was in they even came and took pictures for us. The staff are all lovely and can’t do enough to help. Would definitely recommend Miller Metcalfe Bolton!!
5/5
GoogleWe have recently purchased a property with Miller Metcalfe. They were always available to answer any questions and have supported us in process extremely well. They have made the whole transaction run smoothly, especially Amanda, thank you for your kindliness, availability, and great professionalism!
Hi Erik, thank you for taking the time to leave your excellent feedback, it's greatly appreciated. We are pleased to learn that you felt fully supported throughout the purchase of your property and that you received a friendly, helpful … More
1/5
YellWorst property agents
I found these property agents dragging the property sale needlessly just trying to make people offer higher.their way of selling the houses is ridiculous and they want to squeeze every penny out of buyers.they are literally PARASITES,would never recommend Miller Metcalf.
5/5
GoogleRating only, no written review.
Dear Sivan, thank you for taking the time to leave your 5 star rating, it's greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations. Best wishes, Miller Metcalfe.
5/5
TrustpilotReally easy process
Really easy process, Paige was amazing and answered all the questions I had, and there was a lot! lol Thank you for everything :-)
Hi Charlotte, thank you for your review of our lettings department!
1/5
TrustpilotNot happy at all with how a family…
Not happy at all with how a family member was looked after regarding renting a property. Very unprofessional
Hi Carol, we are sorry to hear you feel this way. Could you send us an email with more information, including the full name of your family member who has dealt directly with our team to lettings@millermetcalfe.co.uk, so that we could investigate this further for you? Thanks, Miller Metcalfe
5/5
TrustpilotPaige was excellent
Paige was excellent, patient, helpful and sympathetic. Cannot thank her enough.
Hi Christopher, thank you for taking the time to leave your feedback, it's greatly appreciated. We are pleased to learn that you received an excellent, helpful and patient service from our dedicated team. We will of course, pass on your special thanks to Paige. Kind regards, Miller Metcalfe.
5/5
TrustpilotPaige and Amy in the lettings…
Paige and Amy in the lettings department have been excellent. They don't miss a trick and communicate every step. Would deffo recommend using them if you have a buy to let property.
Hi Scott, thank you for taking the time to leave your great feedback, it's really appreciated. We are pleased to learn that you received an excellent service from our lettings department and were kept informed every step of the way. Thank you for recommending Miller Metcalfe and we will certainly pass on your thanks to Paige and Amy. Best wishes.
4/5
GoogleWe both sold and purchased through Miller Metcalfe. Our property sold quickly but our purchase was very problematic through no fault of Miller Metcalfe which meant that we had to break chain and so it was quickly escalated to one of their …
Hi Zoe, thank you for taking the time to leave your feedback, it's greatly appreciated. Firstly, we are pleased to learn that your property sold quickly but unfortunately, the purchase appeared to be a different story and proved difficult. … More
5/5
GoogleHighly recommended for a dedicated, committed and personal service. Danielle went above and beyond to try and resolve any issues which arose during the solicitors processes for contract exchange & completion. …
Hi Judith, thank you for your lovely review of our Harwood branch! :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
