Trusted Agent profile
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★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
2025 1 Gold and 1 Silver The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotI have now used miller metclafe bolton…
I have now used miller metclafe bolton as a buyer and for them to find me a tenant,and on both occasions the service was great would highly recommend,Kylie helped with the buying process and kept me up to date and Amy found me great tenants within 2 weeks thanks again.
Hi Ross, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
3/5
TrustpilotMore expensive than others, not worth it
Everyone I have spoken to has been very pleasant, particularly at the start when they wanted the business. Once the property went live there were mix ups about viewings and also wrong information about who had made an offer. Once the offer was accepted we heard nothing from them until I got a call asking if we had completed. We were far from completing and it turned out they had mixed us up with another property. My main issue is their failure to ring back when they say they will. Nice people but very poor communication. Won’t be using again.
Hi Marilyn. We are very sorry to hear you feel this way. Would you be able to tell us which branch you were dealing with so we can investigate this further? Thanks, Miller Metcalfe
5/5
GoogleValued house 20k over a independent estate agent and sold for not much less. The Bury branch
Hi Lee, thank you for taking the time to leave your feedback and 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations and achieved a great price on your house. Best wishes.
5/5
GoogleRating only, no written review.
Hi James, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased that we have met with your expectations and that you received a professional and helpful service from our dedicated team. Best wishes.
5/5
GoogleRating only, no written review.
Hi Charlotte, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional and friendly service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
Hi Charley, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are very happy to learn that we have met with your expectations and thank you for using Miller Metcalfe.
5/5
GoogleRating only, no written review.
Dear Mr Amjad, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes, Miller Metcalfe.
5/5
GoogleThe sales negotiator was very responsive and on the ball.
Hi George, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received a responsive and professional service and that we have met with your expectations. Kind regards.
5/5
GoogleExcellent service thank you Made my sale and purchase as easy as possible and very efficient and supportive
Hi Gail, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received an excellent and supportive service from our dedicated team and that we have met with your expectations. Best wishes.
5/5
GoogleIt is always a stressful time selling your home. I would say that if you want a stress free turn key operation, use these guys who simply could not do enough to ensure it went smoothly and always with a smile.
Hi Joseph, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that you received such excellent care from our dedicated team and always with a smile. Thank you for your recommendation, best wishes, Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Claire, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes.
4/5
GoogleRating only, no written review.
Hi James, thank you for taking the time to leave your rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
Hi Des, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that the service provided by our dedicated team met with your expectations. All the best, Miller Metcalfe.
5/5
GoogleRating only, no written review.
Hi Richard, thank you for taking the time to leave your 5 star rating, it's greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, helpful and friendly service and we are pleased that we have met with your expectations.
5/5
GoogleRating only, no written review.
Hi Deborah, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional, friendly and helpful service and we are pleased that we have met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
5/5
GoogleAll the staff were really helpful especially Danielle who really pushed to get the sale through and kept us informed all through the process. Thanks again. Andy.
Hi Andy, thanks for taking the time to leave your feedback and 5 star rating, it's greatly appreciated. We are very pleased to learn that you received a helpful and professional service and kept informed throughout the process. We will of course, pass on your special thanks to Danielle. Best wishes, Miller Metcalfe.
5/5
GoogleThank you to Daniela, Becky and their team for helping me and guiding me through my move . They gave me the best advise . Everything ran smoothly. Always helpful and friendly . I wouldn’t use any other estate agent.
Hi Pam, thank you for taking the time to leave your feedback, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a professional and friendly service and we are pleased that we have met with your expectations. We … More
5/5
GoogleThe staff , I particular Danielle and Becky, were fantastic. They always kept us in the picture, they chased Solicitors on our behalf and were always there at the end of the phone for any questions we threw at them. I could not recommend them highly enough.
Hi Graham, thank you for taking the time to leave your feedback and 5 star rating, it is greatly appreciated. We are very pleased to learn that you were kept informed throughout the process and that our fantastic staff met with your expectations. Thank you for recommending Miller Metcalfe, Best Wishes.
5/5
GoogleWe lost our uncle last year and had to sell his house. Darine and the team at Miller metcalfe went above and beyond to ensure the house was sold and kept us in the loop every step of the way...cannot recommend them highly enough..when I sell my house will definitely be using the estate agency....xx
Hi Sarah, thank you so much for taking the time to leave your 5 star rating, it's greatly appreciated!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi Karen, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We always strive to deliver a friendly, helpful and professional service and we are pleased that we have met with your expectations. Kind regards.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
