5/5
TrustpilotExcellent service
Miller Metcalfe have kept me fully informed on the progress of the sale of my house. No stress whatsoever
Trusted Agent profile
Verified
Miller Metcalfe estate agents in Bolton and Bury
★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG420 reviews · 284 on Google (4.7)16 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Miller Metcalfe office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotThe whole process of selling my house …
The whole process of selling my house from first visit and valuation, to arranging viewings and providing feedback was handled in a most professional and friendly manner. All staff involved had a good understanding of my situation and I felt greatly supported during the process. Questions and queries were promptly dealt with and the advice given was both realistic and practical. The sale of my house could not have been handled better, my thanks to all at Miller Metcalfe. PS the photos and info on the web site were great! Tony MC Nally
5/5
GoogleRating only, no written review.
5/5
TrustpilotFirst class service regular updates
First class service regular updates , good comunication, would recommend to friends and family.
5/5
TrustpilotRecommendation of individuals from Miller Metcalfe
I have been using the services of Miller Metcalfe for several years. I have used their services to rent the property and also most recently to sell the house. There are professional and I had never had issues dealing with them. The key was communication and they always came back within 24-48hrs. I have to mention 2 individuals who made the difference. Danielle Hughes and Chris McGowan. Chris did a really good job in making sure the property is rented and all issues on the property are resolved amicably. Danielle help in negotiating with clients to sell the property was first class. She was patient, persistent and always positive. Her advice and suggestions during the selling process were very valuable. I would recommend Danielle and Chris to anyone wanting to sell or rent their property. Frank
5/5
TrustpilotHappy house seller
Danielle has been in constant contact with updates for us. Very friendly, efficient and helpful throughout the process. Managed to sell our property swiftly and take new photos when I wasn't happy with the first set. Nothing was too much trouble.big thankyou to the miller metcalfe team
5/5
TrustpilotExcellent service and knowledgeable …
Excellent service and knowledgeable staff, especially Danielle. Quick to resolve any problems.
5/5
TrustpilotWe have received very professional and …
We have received very professional and attentive service throughout from Danielle and Charlotte. Lots of effort has been put in to get large number of viewings on what is a challenging property to sell. Great photos and marketing at the beginning. Offer now accepted which exceeded our original expectations; so hopefully sale will now go through smoothly.
4/5
TrustpilotFriendly and professional
Danielle and Charlotte at the Bolton branch were very professional and always ready to help when I ask for things. Also the photographer was very good he took his time to get the best photo of my property. So all in all my experience with Miller Metcalfe has been very good and always kept me up to date.
5/5
TrustpilotSo, Miller Metcalfe is my favourite agen …
So, Miller Metcalfe is my favourite agency. Ladies who work there are at first human beings. They are not just pure professionals, they do really an extra mile for their customers to be happy. I can strongly recommend them to everyone!!!
5/5
TrustpilotVery happy!
Very happy with the service from Miller Metcalf. Always in contact throughout the whole process and very helpful
5/5
TrustpilotExcellent and professional
My experience with Miller Metcalfe is great. I can recommend them to everyone who is looking for the house.
5/5
TrustpilotGreat professional team
I have always found the team in the Culcheth branch very attentive and efficient at all times throughout the entire process. I mainly deal with Katie and can not fault her professional approach and communication at all times.
1/5
GoogleFlashy branch and initially friendly staff. Incompetent, unprofessional and once they have your property on there books, couldnt care less. AVOID
Agent replied · 28 August 2024
Dear UmperLumper, I am sorry you feel that your experience with our Bury team has not met your expectations. The branch manager, Caroline, would like the opportunity to resolve your problem. Please can you contact her directly on 0161 358 0910. Many thanks, Miller Metcalfe
5/5
TrustpilotJade is a Superstar!
Just bought a house with Miller Metcalfe, I had the most fantastic service from Jade who initially recommended the property to me after months of searching, it was completely from what I had looked at but she saw the potential and similarities to what we required and our new house is perfect and I fell in love straight away, she made the negotiations process seamless and stress free, if I had any questions or issues throughout the whole process she was straight onto it. She's an absolute star! I would definitely use Miller Metcalf again and recommend you to anyone I know!!! Thanks Again Jade!!!
5/5
TrustpilotExcellent Service
Really good service. Rented 2 houses in very quick fashion at the rents they said they would get! Great!!
5/5
TrustpilotGreat to deal with helped with all issues to do with our move
We have recently Sold our property and bought our new one with Miller Metcalfe we found there service very good our property details were done very quickly and we sold our property within 4 weeks!!! the pictures taken were much better than we had seen from other estate agents, also throughout the buying and selling process they were on hand to assist with any issue raised and made sure our move went through as smoothly as possible. We would recommend them to anyone selling their property
5/5
TrustpilotFriendly and Efficient!
We initially chose Miller Metcalfe because we know somebdy who works there, however we soon found out that the whole team were friendly and competent. We dealt with Ashley on a daily basis and to be honest I cant praise her highly enough, she was excellent! We sold our house within weeks of it going on the market and this was 2 weeks before Christmas, we hadnt even started looking for a new house at this point. If your looking to sell your home you should look no further than Miller Metcalfe they were absolutely fantastic and really helped us through what was a very stressful time. A big Thank You to Ashley and everyone at Miller Metcalfe.
5/5
TrustpilotExcellent!
We lost a loved member of the family and had to sort everything out very quickly, as we live abroad and were only in England for a short time. We invited 3 estate agents to value the house and chose Miller Metcalfe due to price (obviously), value given for the house but also on how we felt about the company based on the confidence we had in the person who came to see us. It was a great choice! We contacted lots of staff members during the process but all were up to speed and everyone returned calls if we needed a particular individual. They were efficient, helpful, cheerful and professional. Our only (slight) reservation was that the house did not appear on their website for a few weeks but it was sold very shortly afterwards, and we were kept advised of progress, despite a prolonged probate period. We were impressed with all our dealings with Miller Metcalfe and would definitely recommend them.
5/5
TrustpilotWould Recommend Miller Metcalfe Surveyors To Anyone Needing A Survey.
I rang Miller Metcalfe regarding a Home Buyer Report on a property I was purchasing,I spoke to belinda who was so nice and helpful.The surveyor Mr Peter Russell did an excellent job he went into great detail the Red,Amber & Green system helps you know how serious any defects are. Thank You Miller Metcalfe Surveyors for a Great Service!!!
5/5
TrustpilotI am so very glad we chose Miller Metcalfe to sell the house
I can not sing the praises of Miller Metcalfe enough. I am so glad I took their advise on the sale price and indeed everything they did for us reflected their superior team work and very efficient and proficient work ethos. Everyone I had contact with from Jade, Kim, Susan and Emily were very professional, polite, pleasant and very helpful in all issues. I have absolutely no regrets to choosing this estate agent and am so pleased we sold the house in such a short time. Such a pleasant experience from start to finish.
5/5
TrustpilotAbove and beyond the call of duty!!!
Miller Metcalfe offered support and guidance during our house move. All I can say is that they made what is a very stressful time a lot less stressful. Just to know that they were on the end of the phone to listen to my concerns which they always quickly alleviated is invaluable. Their knowledge of how the house moving process runs from both personal experience and also working experience has been a huge help. They stepped in when it wasn’t really within their remit to do so, I was on the verge of total panic and knew that they would be able to and would want to help and that means so much. I would definitely recommend Miller Metcalfe to any of my friends for selling their house and have done already as their advice has been sound and they have made the process feel so personal which was important to me
2/5
TrustpilotStruggling to find anything positive to say
Selling a property with this firm was like drawing teeth. Information was hard to come by, staff were irritable, crotchety, sometimes quite rude, and largely uncommunicative. I dealt with numerous different staff, who changed on a regular basis, most of whom hadn't visited the property, knew little about it, and generally gave the impression they cared even less. A sale was eventually agreed, at a price much lower than the initial valuation but it was to a buyer, who I initially engaged and showed round. In the closing stages I had difficulty in determining on whose behalf MM were acting on, mine or the buyers. Overall not a pleasant or satisfactory experience. I couldn't recommend this firm.
5/5
TrustpilotOutstanding service.
I was attracted to Miller Metcalfe by the high number of "Sold" signs in the area which bore their name at a time when many properties remained unsold. This suggested that they brought something extra to the business of house selling. They proved to be very knowledgeable, very efficient and provided a first class service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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Send Miller Metcalfe a message.
