5/5
GoogleGreat service from Bev, Karen and the rest of the team. Happy to help you and chase people.
Trusted Agent profile
Verified
Miller Metcalfe estate agents in Bolton and Bury
★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG420 reviews · 284 on Google (4.7)16 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Miller Metcalfe office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GooglePoor service, poor communication, lost a sale too as didn’t get back to me for over a week, by then we had purchased another house and we are glad they didn’t get back to us as this one is better and the other is still for sale. Feel for the sellers as they don’t have a chance with the way this sham is run. Stay clear
5/5
GoogleKaren was fantastic from start to finish with us. The people selling the house were quite a difficult couple and kept dragging their feet, but Karen worked really hard to ensure that everyone was happy, the sale went through and we were in our dream home in time for Christmas.
5/5
GoogleGreat service, kept us up to date with all aspects of the transaction, would definitely use again in the future
1/5
GoogleRating only, no written review.
5/5
GoogleGreat service, would definitely recommend. Team were very informative knew what was happening all the way through the process of selling our house. One happy customer. Thanks.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleNice people
5/5
GoogleGood company
5/5
GoogleVery friendly staff and they found me just what I needed. Thank You!
5/5
GoogleSpoke to Libby at Miller Metcalfe Horwich branch, she was so friendly and helpful I would definitely recommend!
5/5
GoogleAbsolutely amazing professional and friendly care and attention, especially from Kelly and Vanessa, for my elderly father’s sale and purchase. Highly recommended - 5 Stars not enough! Thank you!!!
5/5
GoogleLibby was very helpful and remained professional at all times. She remained at the end of the phone for any help or guidance that I needed. I would definatly recommend brilliant service both friendly and professional.
5/5
GoogleMiller Metcalfe i would highly recommend. I recently sold my house through these and the service was impeccable. I dealt with kelly all the way through this sale she has been fantastic. Thankyou Miller Metcalfe.
5/5
GoogleMandy and Vicky were fantastic and really helped guide us through the process. They were always at the end of the phone with advice and guidance. Very happy with the sale of our house!
4/5
GoogleRating only, no written review.
1/5
TrustpilotWe have had very poor service property management
We have had very poor service in managing our rental property. Next to impossible to get a response or contact any one, any email sent elicits a auto acknowledgement, no response for weeks, tried to phone , keep you on hold for 5 minutes and then directed to voice mail to leave a message. Very poor accounts department, invoices not sent promptly, but are very quick in chasing up, authorised repairs take months to complete. Don't think will renew management contract when it comes for renewal. This all began when they centralised the management in Nottingham or wherever it is. No local contacts.
1/5
TrustpilotPhoned to inquire about selling my…
Phoned to inquire about selling my property with them. Was put on hold by Bolton branch to check which branch would deal with my enquiry. I live in BL6. So presumed would be the Bolton branch to contact. Left on hold for a while then just cut me off. Needless to say i will choose another agent to sell with!
1/5
TrustpilotAbsolute shambles of a company AVOID!
Terrible company. The customer service is atrocious as they ignore your emails and when they do eventually reply they haven’t answered any of your questions so you are still none the wiser. Asking them to call you falls on deaf ears too, they don’t call you. They don’t chase tenants rent so you the landlord are left short and when they do, it’s the end of the month before they’ve even made an effort to get your money. They don’t seem to register that mortgages need paying at the start of the month. Then they accept rent from tenants via cheque! You would expect a legitimate letting agency to set up direct debits or standing orders as standard practice, but no you’re left waiting for bloody cheques to clear. I’ve been waiting 2 weeks for a cheque to clear from my tenant, and no matter how many times I email, I am ignored! Would not recommend this company to manage your property. Go elsewhere or look after it yourself!
5/5
TrustpilotVery Good
Paul from Miller Metcalfe did a homebuyers report for me, he did it with just a days notice and the report was very detailed and concise, I’d recommend Miller Metcalfe, 5 Stars
3/5
GoogleMiller Metcalfe where very helpful when letting the property, but trying to get your bond back is a bit difficult. Handed my keys back a week early 26th July, had the house cleaned top to bottom and the garden done. Also when I moved in …
1/5
GoogleTOXIC COMPANY! I cannot stress strongly enough to avoid this Company for all aspects of …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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Send Miller Metcalfe a message.
