1/5
Stupid website doesn't work

Trusted Agent profile
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769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Stupid website doesn't work
5/5
Friendly and focused. Karen worked really hard to get my property sold.
5/5
Fantastic team, made to feel very welcome whenever in the office. Friendly and approachable staff, especially Karen who was really helpful. ππ» β¦
Hi Richard, thank you for your review of our Bury branch. We wish you all the best in the future :)
5/5
Absolutely fantastic support, great communication throughout the selling process, friendly and helpful team. What more could you want from an agent?
5/5
I am really pleased with the excellent service when buying my home I would certainly recommend Miller Metcalf and use them again Thankyou Bev and the girls at Bury
Hi Sandra, thank you for your review of our Bury branch. We wish you all the best in the future :)
5/5
Fantastic team in the bury store. Made the house buying process very quick and easy!! Happy to help, very friendly and answer any questions for you i highly recommend :)!!
5/5
Bev was a massive help throughout the buying process! Constantly ensuring the sale was on track & always asking if there is anything she can help with the ease of sale. Would definitely recommend!
5/5
Great service from Bev and her colleagues from initial enquiries about a property through to purchase and completion. Friendly, professional service and they made the process simple.Would not hesitate to use them again.
5/5
Myself and my husband have recently let a property from MillerMetCalfe and they have been amazing! Amy the lettings manager is so helpful and nothing is ever too much trouble! Always polite and professional and above all honest! I would 100% reccomend!
Hi Felicity, thank you for your review of our Bury branch. We wish you all the best in the future :)
1/5
Everybody knows moving house is stressful, and thanks to Miller Metcalf it was 10 times more stressful than it needed to be. They lied to us about their policy about picking up the keys, and other things. Emotionally, it was easily the worst experience Iβve ever had with an estate agent and would avoid like the plague.
Dear Becca, We are sorry you feel like this and had a negative experience. β¦ More
5/5
Bought a house off Miller metcalfe. Karen was the one who dealt with our case. I couldn't of asked for better she was absolutely brilliant on the ball with everything and always had our best interest. Worth 5 stars !
Hi Jemma, thank you for your review of our Bury branch. We wish you all the best in the future :)
5/5
Karen and the staff at Miller Metcalfe were fabulous throughout our sale and purchase process. They kept us well informed and went above and beyond for us. Weβre now happy and settled in our new home!
Hi Kate, thank you for your review of our Bury branch. We wish you all the best in the future :)
1/5
Rating only, no written review.
5/5
Excellent professional service at all times
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Very professional approach throughout the whole process. Made our lives a lot easier.
1/5
I made a call for a genral enquirey for full lettings landlord deal around the worsley leigh rd highliting a current concern was told nothin t do with head office.
5/5
Yvonne at the Horwich Branch is friendly, very helpful and has been excellent with her communication throughout, at a particularly difficult time for me.. Thanks.
5/5
first time house buyer, service was great from start to finish, Kelly kept me updated with everything i needed to do, a stress free estate agent.
5/5
Very professional service. Callum and Jason were great and kept us up to date every step of the way. Would not hesitate to recommend to anybody based on my experience.
1/5
If I could rate zero stars i would. Appallingly experience from start to finish with the Worsley Branch (lettings) No communication unless it is in their interest and a maintenance depart that are as much use as a chocolate fireguard. I certainly wont recommend or use them again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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