Trusted Agent profile
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★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Levi, thank you for taking the time to leave your 5 star rating, it is greatly appreciated. We are pleased to learn that our dedicated team met with your expectations and we wish you all the best.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Hi Ian, thank you for your review :)
5/5
GoogleRating only, no written review.
Hello Sid, thank you for your review :)
5/5
GoogleRating only, no written review.
Hello Shakil, thank you for your review :)
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a 5-star review, it is greatly appreciated. At Miller Metcalfe we always strive to deliver an excellent customer journey and we are pleased that we met with your expectations. Best wishes.
5/5
GoogleRating only, no written review.
Hi Richard, thank you for taking the time to leave a review, it is greatly appreciated. We are pleased that we have met with your expectations and we wish you all the best with the sale of your property.
5/5
GoogleRating only, no written review.
Dear Mr Hussain, thank you for taking the time to leave a 5-star review, it is greatly appreciated. We always strive at Miller Metcalfe to deliver an excellent customer journey and are pleased to learn that we met with your expectations. We wish you all the best.
5/5
GoogleRating only, no written review.
5/5
GoogleJust to comment Eloise who has been exceptionally helpful professional and responsive throughout the process
5/5
GoogleFirst class service so far. Saffron is a pleasure to deal with.
5/5
GoogleKelly was absolutely fantastic, very thorough, informative and professional .
Hi Geoff, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that we met with your expectations and that you received a thorough, professional service from our dedicated team. Best wishes.
5/5
GoogleVery professional and friendly service. Megan was always on hand to help and keep communication channels open. Would recommend
5/5
GoogleKaren was the most contact I had at some times whilst in the process of buying my first house. I couldn’t have done it without her help!
Dear Livv, thank you for taking the time to leave a review, it is greatly appreciated. We understand that buying your first home can be very stressful and we are pleased that we could help to make the journey as smooth as possible. All the best in your new home.
5/5
GoogleWhat a wonderful team, staff are very reliable when needed and they get things done. I want to say a massive thank you for all the support through out our time. Amazing
5/5
GoogleGood communication from the estate agents, they were very thorough, honest and kept me updated throughout the process of the house purchase which I really appreciated.
5/5
GoogleJessica was great throughout. Nothing was too much. Always helpful. I’ll be going to her when I’m selling the property I bought through her because she was the highlight of the process.
Hi Martin, thank you for your great feedback and 5 star rating, it is very much appreciated. We are very pleased to hear that you received an excellent and helpful service from our team and yes, please do get in touch when the time comes to sell your property, we will be here for you! Best wishes
5/5
GoogleGreat service from start to finish from Megan & the team, nothing was ever too much trouble for her (or Saffron in her absence) & I would definitely recommend & buy through them again, 5* service
5/5
GoogleGreat work and excellent communication from the initial listing all the way through to the completion. They even chase much further up & down the chain which many agents don't appear to do. Would certainly recommend Miller Metcalfe & the Horwich team.
5/5
GoogleWe used MM for the sale of our property. Despite the difficult timing of the sale due to the pandemic Karen was particularly helpful and kept us updated at each stage of the process. Selling a house is very stressful but Karen and her team were always available and dealt with any questions promptly.
Hello Sue, thank you for your lovely review of our Bolton branch! :)
5/5
GoogleKaren was a great agent from start to finish. She kept me updated on the progress of my sale throughout, chased solicitors when I was unable to reach them and managed the whole process so very well.
Hello Hayley, thank you for your review of our Bolton branch! :)
5/5
GoogleMiller Metcalfe acted on my house sale which was concluded successfully. The team are generally responsive and accessible and the fees are reasonable. Property was advertised quickly and sold within just 4 days of the first viewing day. Would recommend.
Hi Elspeth, thank you for taking the time to leave your feedback, it is greatly appreciated. I am pleased to learn that you were happy with the service you received from our dedicated team and that the sale of your property went smoothly. Thank you for recommending Miller Metcalfe, all the best.
5/5
GoogleI have been very impressed with Miller Metcalfe (Horwich branch) for the sale of my house. They valued it well according to the market which created a lot of interest and ended up selling for more than the asking price. Great communication throughout courtesy of Megan who did a great job and kept me up to speed.
5/5
GoogleThe best Estate Agents I have ever dealt with. There was no pressure and stress from the Estate Agents and very professional. Everything was smooth and we completed in 2 month. Karen Price dealt with everything from the beginning to the end. She kept us updated all the way through and did a wonderful job.
Dear Mr Ali, thank you for taking the time to leave such a great review, it's really appreciated. We always strive at Miller Metcalfe to offer a professional and helpful service and are pleased that we met with your expectations. I will of course, pass on your thanks to Karen. Best wishes.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches also won ESTAS awards in one earlier year.
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