5/5
Even though we didn't find a property through Michael Graham. Magda was extremely helpful and would definitely recommend the estate agents.
Agent replied · 20 June 2024
Thank you for leaving us a five star rating Sian.

Trusted Agent profile · Buckinghamshire
★★★★★
1,439 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.
1,323
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
Michael Graham's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Even though we didn't find a property through Michael Graham. Magda was extremely helpful and would definitely recommend the estate agents.
Thank you for leaving us a five star rating Sian.
5/5
was a pleasure dealing with Michael Graham Newport pagnell, Very quick at responding and sure are on the ball, Very Helpfully and professional, shame i can’t give them a 6 Star. Thank you for my purchase and i’m looking forward to picking up my keys soon for my new property.PositiveProfessionalism
Hi Nats, we are pleased to hear that you are satisfied with the service you have received. Please do not hesitate to get back in touch should you need assistance in future!
5/5
Thank you, we just completed on our home purchase. I wanted to say a special thank you to Heidi, she as fabulous. We viewed the home a few times and she was patient and very accommodating. Thank you, wonderful, classy service...great potential in the business !PositiveProfessionalism
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
5/5
Helpful and professional staff.PositiveProfessionalism
Thank you for your five star review Tricia.
5/5
Everyone involved was helpful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving us a five star review Joy.
5/5
Very professional and responsive. Accompanied viewings and feedback excellent. Positive advice and suggestions in marketing and presentation. Went beyond just a selling platform.PositiveResponsiveness, Professionalism
Hi Aidan. Thank you for your review. We are pleased you had such a positive experience with us and please be assured that your feedback will be passed on to the Buckingham team.
5/5
Excellent service under difficult trading conditions. We were kept well informed throughout the process along with knowledgeable advice from the team. Many thanks.PositiveProfessionalism
Thank you very much for your kind words Paul. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and we are very pleased to see it reflected in your experience with our Buckingham team.
5/5
Recently bought a property through Michael Graham. Excellent service from Gareth and team. Always kept in the loop and quick to get back on any questions I had.PositiveResponsiveness, Professionalism
Thank you very much for your kind words. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with Graham at our Buckingham office.
5/5
Great communication from start to finish. House priced in line with their recommendation and an offer accepted within 12 hours of it appearing on Rightmove. Some delays during the process (not Michael Graham’s fault), but these were managed well. Fees competitive. Lovely photography and wording for the advert.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Helen, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Buckingham team.
5/5
We have just completed on our house purchase with Micheal Graham and our experience with Buckingham contact Gareth has been great!! Gareth was quick to get us a viewing on the property, which we ended up buying. He was consistently in contact with us throughout the process and provided us with regular updates. We would definitely recommend the services they provided to buyers and sellers in the area!PositiveQuality
Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your comments will be passed on to Gareth and the team.
5/5
Even though we didn't find a property through Michael Graham. Magda was extremely helpful and would definitely recommend the estate agents.
Thank you for leaving us a five star rating Sian.
5/5
was a pleasure dealing with Michael Graham Newport pagnell, Very quick at responding and sure are on the ball, Very Helpfully and professional, shame i can’t give them a 6 Star. Thank you for my purchase and i’m looking forward to picking up my keys soon for my new property.PositiveProfessionalism
Hi Nats, we are pleased to hear that you are satisfied with the service you have received. Please do not hesitate to get back in touch should you need assistance in future!
5/5
Thank you, we just completed on our home purchase. I wanted to say a special thank you to Heidi, she as fabulous. We viewed the home a few times and she was patient and very accommodating. Thank you, wonderful, classy service...great potential in the business !PositiveProfessionalism
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
5/5
Rating only, no written review.
Thank you for leaving us a five star rating.
5/5
Rating only, no written review.
Thank you for leaving us a five star rating.
4/5
Rating only, no written review.
Thank you
5/5
Good choice of properties amoung other estste agents
Thank you for your five star review.
3/5
Haven't found any property through them yet. Can't say much.
5/5
Excellent service from the team at Princes Risborough from the initial marketing of our house to the handling of sale enquiries and process with our eventual buyer. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience to be so positive. Please be assured that your kind comments will be passed on to the Princes Risborough office.
4/5
Positive experience with the Aylesbury team. Excellent marketing of our property, great photographs and brochure with a superb outcome on sale price.PositiveResponsiveness
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
1/5
Worst estate agent viewing I have ever been to. On arrival, the agent just said he needed to make a phone call and wandered into the garden. We were left to look at the house ourselves and then spent some time at the end actually trying to find the agent. Not only did he not show us round, he also failed to answer any questions. For example, when I asked how old the property was he said maybe 78 but I wouldn't bet my kids life on it. Extremely unprofessional. Following this experience we spoke to the owner after an agent gave us the owner's permission and phone number. The next day were told we shouldn't have been given the number implying our error but in fact theirs. No apology, no nothing. I would reccomend any sellers not to use this agent if you actually want your house to be sold.
Hi Emily, thank you for your review. We are sorry to hear that you are dissatisfied with the services you have received from us. Our Compliance and Operations Manager has made a number of attempts to try and contact you to discuss this but has been unable to get through to you. We would very much like to discuss this with you in greater detail at your convenience. If you could please contact us on matthew.horton@michaelgraham.co.uk then we hope to resolve the matter with you.
5/5
Lee was professional, knowledgeable and friendly and his and Michael Graham’s service are highly recommended. Lee went out of his way to reschedule his day twice to meet our needs...he truly puts the customer at the heart of the business!PositiveProfessionalism
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Lee and the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
5/5
We sold our property with Michael Graham Estate Agents in the height of the Pandemic, it was a very challenging period for all , however, under the guidance and professional manner of the team ,they finally got us through to completion . Without their calmness, and brilliant negotiations from the beginning to the end of the sale , the chain would have fallen through . We would without doubt recommend this Estate Agent , and to thank them for their support . Kind regards Mr & Mrs Pisapia
Thank you very much for your kind words Jacqui. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with our Aylesbury office.
5/5
I sold my house through Michael Graham in Aylesbury and found the service to be exemplary from start to finish. The team always made sure someone was available to provide advice and guidance on what was a very tricky and complicated sales process. First class! I don't intend on moving ever again but will definitely use them next time if so!. Thanks again :-)PositiveProfessionalism
Thank you so much for taking the time to leave a review, and for your kind words Ian. We are pleased to hear that you have found your experience to be so positive. Please be assured that your kind comments will be passed on to the Aylesbury team. We wish you all the best in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.