Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Michael Graham office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently completed the purchase of a home through Michael Graham. From day one in which the viewing was booked, everyone at Michael Graham was welcoming and made us feel valued. Lee Barry and Graham Robson helped to guide our offer through to completion and provided a high level of personal service throughout the process. I would highly recommend.PositiveResponsiveness, Quality, Professionalism

Samantha · 17 June 2021 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you very much for your kind words Samantha. We're thrilled to hear you've had such a good experience with the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

We recently purchased a property that was listed through Michael Graham and it would not be an understatement to say that were it not for Michael Graham's stellar assistance (over the course of more than 4 months), the house purchase would have fallen through. Kate Cross was our main point of contact -- she was very responsive, professional and extremely helpful, going above and beyond what we expected of an estate agent. Even if Kate was not present, the other members of the Michael Graham team were acquainted with the transaction and could also help, showing that it was a collaborative effort. Any seller would be lucky to have Michael Graham representing them in a sale.PositiveResponsiveness

Nandini · 17 June 2021 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Kate. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

4/5

Google

The initial contact with the Estate Agent was excellent, the arrangement for publicity photos and the number of viewings we had. However, after that we were a little disappointed on the feed-back we received on the viewings - a weekly update would have been welcome. Negotiations were good between the agent and our eventual buyer but once we had agreed the selling price with the buyers we only heard about progress of the sale if we rang your office - again a weekly update from Michael Graham would have been appreciated,even if there was nothing much to report. Your office staff, especially Jane who we spoke mostly spoke to were pleasant but again it was a shame we had to ring in to you.

Mary · 17 June 2021 · Michael Graham Aylesbury

5/5

Google

We recently used Michael Graham to sell our property - and the house we bought was also represented by them. From the initial valuation, through to completion, they did an excellent job on both sides. They were professional, responsive and supportive - I would highly recommend. A big thank you to Gavin, Phil, Pam, Caroline and the rest of the team.PositiveResponsiveness, Professionalism

Rebecca · 17 June 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi Rebecca, thank you so much for taking your time to write this review. We are pleased to here you had a positive experience with us. Please be assured that your feedback will be passed on to the team at Hitchin.

1/5

Google

Dishonesty about the background to a property and certain misogyny attitudes.

Helping · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

We are sorry to see that you have been disappointed with our service on this occasion and have left us a 1 star review. This is very surprising to us as we pride ourselves on our Customer Service. If you would please email our Compliance & Operations Manager Matthew then we would be happy to discuss your experience further: matthew.horton@michaelgraham.co.uk

5/5

Google

Brilliant estate agent, great service! Nothing is too difficult and always willing to come up with a solution.PositiveResponsiveness, Professionalism

Martin · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for your review Martin. We are pleased to hear that you received a high standard of service from the team at Princes Risborough. Please do not hesitate to get back in touch should you need us again in future.

5/5

Google

Great team, great service. Thanks to both Steve and Paul. Look forward to working with you again in the future.PositiveResponsiveness, Professionalism

James · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for your review!

5/5

Google

The staff give strong professional support all the way through the process of house sales with a bright and cheery attitude. I would highly recommend their service.PositiveProfessionalism

Janet · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Janet. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

I have dealt with Steve, Paul and the Michael Graham team for two sales over the last few months, They are knowledgeable, friendly and professional, Its not been easy selling houses this year but with their help we managed to get both under offer at acceptable prices and also managed with their help to keep the pressure on with solicitors etc to see them through to completion, Definitely the best agents Risborough has to offer, Thanks!PositiveResponsiveness, Quality, Professionalism, Value

The · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for your positive feedback, we are delighted to hear you had such a positive experience with Steve, Paul and the team.

5/5

Google

We had a great experience dealing with Steve Paul and the staff at Michael graham,we found them to be very helpful and professional could always be contacted and Steve went the extra mile in what was a difficult and prolonged sale, we would definitely recommend Michael Graham to anyone considering selling there property.PositiveResponsiveness, Professionalism

Peter · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Hi Peter, thank you so much for taking your time to write this review. We are pleased to hear you had a positive experience with us. Please be assured that your feedback will be passed on to Paul, Steve and the team at Princes Risborough.

5/5

Google

Amazing service from Paul Copping! So knowledgable and professional - I trust him entirely and will certainly use him again in the future for all estate agency matters. Thank you Paul!

Jessica · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you found your experience to be so positive.

5/5

Google

Steve & Brenda did a superb job for us and we thoroughly recommend them, particularly if like us you have a period property that only appeals to a small number of buyers.PositiveProfessionalism

Mark · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for your feedback in regards to our Steve and Brenda. We are delighted you had such a positive experience.

5/5

Google

Paul and Steve were very professional and helpful throughout the process - despite the challenges of arranging viewings during lockdown. We would recommend them without hesitation.PositiveResponsiveness, Quality, Professionalism

JASH · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Paul, Steve and the team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

I highly recommend Michael Graham estate agents. Professional, friendly, proactive, competent, with competitively priced fees and they secured a sale quickly. A responsive firm with great local knowledge.

Paula · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Paula. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with our Princes Risborough office.

5/5

Google

A big thank you to Paul and Steve for their hard work in getting us through a long and tricky chain. Paul in particular for his positive attitude and at times working out of hours to keep everyone informed of progress and adding pressure when needed. Would recommend to family and friends.PositiveResponsiveness, Quality, Professionalism

Angela · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Angela. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Paul and Steve.

5/5

Google

Excellent service from an agent that is very well informed about the area and offers, in our experience, a very high level of service and advice with great communication. We could not have been more pleased. This despite the huge surge in workload that has arisen from the 2020 stamp duty holiday. In particular, our thanks to Steve Tillyer who handled the sale and worked so hard over long hours in the office.

Steve · 15 June 2021 · Michael Graham Princes Risborough

5/5

Google

Fantastic service from all of the team at Michael Graham, Princes Risborough. From the initial evaluation with Paul, the viewings with Brenda and sale completion with Steve. They were all very professional, friendly and attentive. Thank you for making this process so much easier.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to Paul, Brenda and Steve

5/5

Google

5 Star service from start to finish. Steve and Paul were brilliant - they're just friendly, professional, really genuine people who know the market, understood what we were looking for and have been a pleasure to deal with throughout the whole process. We would absolutely recommend them. A massive thank you to the Princes Risborough team!

Alex · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for the review. We are pleased to hear that you have found your experience to be so positive.

5/5

Google

We recently purchased our first property which was listed with Michael Graham Princes Risborough and we couldn't be happier with the service provided to us by Steve and Paul. They were quick, efficient and went out of their way to help us with any enquiries and requests. We will definitely use them in the future!PositiveResponsiveness, Quality, Professionalism, Value

Georgie · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for your five star review Georgie. It is much appreciated, and we are glad that you received such excellent service from our team. Your comments will be passed on to Steve and Paul at the Princes Risborough office.

5/5

Google

From the time we drove up to view our potential new home, the agent Mr Tillyer was very friendly and informative and made it very easy for us to feel comfortable with going ahead and purchasing our new home. Nothing was too much trouble for him. He went above and beyond to try and answer all our concerns. We are very happy with the service we got from MGY. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Leila · 15 June 2021 · Michael Graham Princes Risborough

5/5

Google

This is an absolutely brilliant Estate agents and would recommend them to anyone, this was my 14th move in 42 years and the most stressful one I’d ever had! If it wasn’t for Steve we would never have got exchanged, so much dithering from agents and solicitors from the bottom and top of the chain, Steve took hold of the reins and steered everyone down the right road. He was always available on the phone to talk to about any queries we had, unlike other agents that are usually unavailable or in a meeting!PositiveResponsiveness, Quality, Professionalism, Value

Alan · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Alan. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us. Thank you for taking the time to leave us a review and please be assured that your kind comments will be passed on to Steve and the team.

5/5

Google

Michael Graham kept us well informed throughout the process and did all they could to facilitate our property sale as an informed intermediary between ourselves and our Buyer. Their market knowledge was excellent and we would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Graeme · 15 June 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for taking the time to leave us a review Graeme. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Princes Risborough Team.

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Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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