Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently completed the purchase of a home through Michael Graham. From day one in which the viewing was booked, everyone at Michael Graham was welcoming and made us feel valued. Lee Barry and Graham Robson helped to guide our offer through to completion and provided a high level of personal service throughout the process. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Samantha · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words Samantha. We're thrilled to hear you've had such a good experience with the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleWe recently purchased a property that was listed through Michael Graham and it would not be an understatement to say that were it not for Michael Graham's stellar assistance (over the course of more than 4 months), the house purchase would have fallen through. Kate Cross was our main point of contact -- she was very responsive, professional and extremely helpful, going above and beyond what we expected of an estate agent. Even if Kate was not present, the other members of the Michael Graham team were acquainted with the transaction and could also help, showing that it was a collaborative effort. Any seller would be lucky to have Michael Graham representing them in a sale.PositiveResponsiveness
Nandini · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Kate. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 4/5
GoogleThe initial contact with the Estate Agent was excellent, the arrangement for publicity photos and the number of viewings we had. However, after that we were a little disappointed on the feed-back we received on the viewings - a weekly update would have been welcome. Negotiations were good between the agent and our eventual buyer but once we had agreed the selling price with the buyers we only heard about progress of the sale if we rang your office - again a weekly update from Michael Graham would have been appreciated,even if there was nothing much to report. Your office staff, especially Jane who we spoke mostly spoke to were pleasant but again it was a shame we had to ring in to you.
Mary · 17 June 2021 · Michael Graham Aylesbury
★★★★★ 5/5
GoogleWe recently used Michael Graham to sell our property - and the house we bought was also represented by them. From the initial valuation, through to completion, they did an excellent job on both sides. They were professional, responsive and supportive - I would highly recommend. A big thank you to Gavin, Phil, Pam, Caroline and the rest of the team.PositiveResponsiveness, Professionalism
Rebecca · 17 June 2021 · Michael Graham Hitchin
Agent replied · 16 June 2024
Hi Rebecca, thank you so much for taking your time to write this review. We are pleased to here you had a positive experience with us. Please be assured that your feedback will be passed on to the team at Hitchin.
★★★★★ 5/5
GoogleRating only, no written review.
Fiona · 15 June 2021 · Michael Graham Princes Risborough
★★★★★ 3/5
GoogleRating only, no written review.
Mo · 15 June 2021 · Michael Graham Princes Risborough
★★★★★ 1/5
GoogleDishonesty about the background to a property and certain misogyny attitudes.
Helping · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
We are sorry to see that you have been disappointed with our service on this occasion and have left us a 1 star review. This is very surprising to us as we pride ourselves on our Customer Service. If you would please email our Compliance & Operations Manager Matthew then we would be happy to discuss your experience further: matthew.horton@michaelgraham.co.uk
★★★★★ 5/5
GoogleBrilliant estate agent, great service! Nothing is too difficult and always willing to come up with a solution.PositiveResponsiveness, Professionalism
Martin · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you for your review Martin. We are pleased to hear that you received a high standard of service from the team at Princes Risborough. Please do not hesitate to get back in touch should you need us again in future.
★★★★★ 5/5
GoogleGreat team, great service. Thanks to both Steve and Paul. Look forward to working with you again in the future.PositiveResponsiveness, Professionalism
James · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you so much for your review!
★★★★★ 5/5
GoogleThe staff give strong professional support all the way through the process of house sales with a bright and cheery attitude. I would highly recommend their service.PositiveProfessionalism
Janet · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you very much for your kind words Janet. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleI have dealt with Steve, Paul and the Michael Graham team for two sales over the last few months, They are knowledgeable, friendly and professional, Its not been easy selling houses this year but with their help we managed to get both under offer at acceptable prices and also managed with their help to keep the pressure on with solicitors etc to see them through to completion,
Definitely the best agents Risborough has to offer, Thanks!PositiveResponsiveness, Quality, Professionalism, Value
The · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you for your positive feedback, we are delighted to hear you had such a positive experience with Steve, Paul and the team.
★★★★★ 5/5
GoogleWe had a great experience dealing with Steve Paul and the staff at Michael graham,we found them to be very helpful and professional could always be contacted and Steve went the extra mile in what was a difficult and prolonged sale, we would definitely recommend Michael Graham to anyone considering selling there property.PositiveResponsiveness, Professionalism
Peter · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Hi Peter, thank you so much for taking your time to write this review. We are pleased to hear you had a positive experience with us. Please be assured that your feedback will be passed on to Paul, Steve and the team at Princes Risborough.
★★★★★ 5/5
GoogleAmazing service from Paul Copping! So knowledgable and professional - I trust him entirely and will certainly use him again in the future for all estate agency matters. Thank you Paul!
Jessica · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you found your experience to be so positive.
★★★★★ 5/5
GoogleSteve & Brenda did a superb job for us and we thoroughly recommend them, particularly if like us you have a period property that only appeals to a small number of buyers.PositiveProfessionalism
Mark · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you for your feedback in regards to our Steve and Brenda. We are delighted you had such a positive experience.
★★★★★ 5/5
GooglePaul and Steve were very professional and helpful throughout the process - despite the challenges of arranging viewings during lockdown. We would recommend them without hesitation.PositiveResponsiveness, Quality, Professionalism
JASH · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Paul, Steve and the team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleI highly recommend Michael Graham estate agents. Professional, friendly, proactive, competent, with competitively priced fees and they secured a sale quickly. A responsive firm with great local knowledge.
Paula · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you very much for your kind words Paula. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with our Princes Risborough office.
★★★★★ 5/5
GoogleA big thank you to Paul and Steve for their hard work in getting us through a long and tricky chain.
Paul in particular for his positive attitude and at times working out of hours to keep everyone informed of progress and adding pressure when needed. Would recommend to family and friends.PositiveResponsiveness, Quality, Professionalism
Angela · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you very much for your kind words Angela. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Paul and Steve.
★★★★★ 5/5
GoogleExcellent service from an agent that is very well informed about the area and offers, in our experience, a very high level of service and advice with great communication. We could not have been more pleased. This despite the huge surge in workload that has arisen from the 2020 stamp duty holiday. In particular, our thanks to Steve Tillyer who handled the sale and worked so hard over long hours in the office.
Steve · 15 June 2021 · Michael Graham Princes Risborough
★★★★★ 5/5
GoogleFantastic service from all of the team at Michael Graham, Princes Risborough.
From the initial evaluation with Paul, the viewings with Brenda and sale completion with Steve. They were all very professional, friendly and attentive. Thank you for making this process so much easier.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to Paul, Brenda and Steve
★★★★★ 5/5
Google5 Star service from start to finish. Steve and Paul were brilliant - they're just friendly, professional, really genuine people who know the market, understood what we were looking for and have been a pleasure to deal with throughout the whole process. We would absolutely recommend them. A massive thank you to the Princes Risborough team!
Alex · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you so much for the review. We are pleased to hear that you have found your experience to be so positive.
★★★★★ 5/5
GoogleWe recently purchased our first property which was listed with Michael Graham Princes Risborough and we couldn't be happier with the service provided to us by Steve and Paul. They were quick, efficient and went out of their way to help us with any enquiries and requests. We will definitely use them in the future!PositiveResponsiveness, Quality, Professionalism, Value
Georgie · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you so much for your five star review Georgie. It is much appreciated, and we are glad that you received such excellent service from our team. Your comments will be passed on to Steve and Paul at the Princes Risborough office.
★★★★★ 5/5
GoogleFrom the time we drove up to view our potential new home, the agent Mr Tillyer was very friendly and informative and made it very easy for us to feel comfortable with going ahead and purchasing our new home. Nothing was too much trouble for him. He went above and beyond to try and answer all our concerns. We are very happy with the service we got from MGY. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Leila · 15 June 2021 · Michael Graham Princes Risborough
★★★★★ 5/5
GoogleThis is an absolutely brilliant Estate agents and would recommend them to anyone, this was my 14th move in 42 years and the most stressful one I’d ever had!
If it wasn’t for Steve we would never have got exchanged, so much dithering from agents and solicitors from the bottom and top of the chain, Steve took hold of the reins and steered everyone down the right road.
He was always available on the phone to talk to about any queries we had, unlike other agents that are usually unavailable or in a meeting!PositiveResponsiveness, Quality, Professionalism, Value
Alan · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you very much for your kind words Alan. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us. Thank you for taking the time to leave us a review and please be assured that your kind comments will be passed on to Steve and the team.
★★★★★ 5/5
GoogleMichael Graham kept us well informed throughout the process and did all they could to facilitate our property sale as an informed intermediary between ourselves and our Buyer. Their market knowledge was excellent and we would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Graeme · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review Graeme. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Princes Risborough Team.
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