Michael Graham reviews

★★★★★ 5/5

Trustpilot

Exceptional service from Angie at Michael Graham Olney

We can't recommend Angie Conlon at Michael Graham Olney highly enough. Although we haven't actually ended up purchasing a property through Michael Graham (yet!), Angie has been absolutely wonderful throughout our search for a home in Olney. From our very first viewing, she has been incredibly warm, knowledgeable, honest and patient. She took the time to really understand what we were looking for rather than simply trying to sell us a property and every viewing with her felt relaxed and enjoyable. Her knowledge of Olney and the local market has been invaluable, and we always felt that we could trust her advice.

David · 19 August 2026

★★★★★ 5/5

Trustpilot

We have just sold and bought through…

We have just sold and bought through Michael Graham. Tristan was our main contact and throughout the process he went above and beyond. Not only was he brilliant in helping us secure our new home, Tristan worked tirelessly to find a buyer for our sale at a fantastic price. Anyone looking buy or sell should contact Tristan and Michael Graham.

Amanda · 22 August 2026

★★★★★ 5/5

Trustpilot

Great professional service

We recently bought our property through the Princes Risborough branch of Michael Graham. We dealt with Ellie and Chris, both of whom were extremely professional. The communication was top notch and we were regularly updated on progress. The process was challenging, not through any fault of the agents, but Ellie was always positive throughout which we really appreciated. We are loving our new house so thank you for bearing with us and getting us here!

Mrs · 27 March 2026

★★★★★ 5/5

Google

I can't think Michael Graham for helping us through a challenging and complicated new build home buy, there were a number of hiccups with lawyers and the developer along the way. However Steve Tillyer was the shining light throughout, he was relentless in chasing the developer and the solictors, without his engagement and determination, we would never have been able to move in when we did. Massively grateful and appreciative to have had such wonderful support.

Iqbal · 17 January 2026

★★★★★ 5/5

Trustpilot

From initial offer to completion

From initial offer to completion, Steve Tillyer provided an outstanding service, diligent, professional and supportive. Our purchase was not straight forward but Steve being the consummate professional was super experienced and guided us all the way. We can not recommend Steve and the Aylesbury Michael Graham branch more highly.

Kirk · 7 August 2026

★★★★★ 5/5

Trustpilot

If Carlsberg did estate agents……!

Having wasted 3 months with a different agent, we marketed our home with Bedford Michael Graham. The initial appointment with Warren , the fantastic photos and online advert, to selling our home quickly and exchange within in 7 weeks, completion in 8 weeks we cannot fault the service. What can we say about Harry? His approachable and friendly manner forged great relationships with our buyers as well as the professionals involved in the chain which certainly was the driving factor in achieving such a quick turnaround. Always there to support, keeping us fully updated, dealing with any problems and ensuring a smooth and trouble free sale. Finally a huge thank you to Wendy the sales progressor, who like Harry, worked tirelessly with agents and solicitors to ensure we got our pre Christmas move. Fantastic team effort . Thank you to the whole team!

Karen · 29 November 2025

★★★★★ 5/5

Trustpilot

A really wonderful photographer

Ollie came to take the photographs of my house prior to it going on the market. What a pleasure! Here was someone who clearly loves his job. He was so cheerful, friendly and happy as well as being professional and efficient. Putting one's house on the market can be stressful. This part of the process was entirely stress free and made for a joyful morning.

Juliet · 23 March 2026

★★★★★ 5/5

Trustpilot

Professional & Efficient

The Michael Graham Towcester team were professional and courteous, great in helping us buy a property listed with themselves. Jo in particular efficiently dealt with all our enquiries and supported us following up with Solicitors and third parties to ensure the purchase was progressing as quickly as possible, keeping us proactively informed throughout. Richard was also a brilliant support whenever Jo was out of the office, helping us arrange to see the property again once the offer had been accepted.

Steph · 13 November 2025

★★★★★ 5/5

Trustpilot

Excellent Service

I’ve successfully sold my house through Michael Graham twice now. Richard from Woburn Sands office has been incredible, he has supported my concerns of putting my house up for sale during last year. When I finally moved forward to put my house up for sale he did his ultimate best to relieve pressure and manage the process smoothly from start to finish. Highly recommend Richard and his team!

Bal · 15 February 2026

★★★★★ 5/5

Trustpilot

A shoutout to the man, the myth, the legend: Steve Tillyer

A shoutout to Steve Tillyer, who helped us secure our dream home and was wonderful from start to finish. His communication, patience, understanding, kindness and support were so appreciated, and he truly made the whole process as smooth and enjoyable as it could possibly have been.

Caroline · 10 May 2026

★★★★★ 5/5

Google

Thanks to Steve Hillyer at Michael Graham. Steve was very helpful and informative without being pushy. He responded quickly when we needed any help and kept us up to date with progress on the purchase. Steve’s very approachable and understands that house buying can be stressful for his clients so he’s always encouraging and understanding. Thanks Steve! We’re in and we love our new home.

Bridget · 17 September 2025

★★★★★ 5/5

Trustpilot

Great estate agents!

Steve, Jane and Lee were all a pleasure to deal with. They were all super responsive and always on hand to help with any queries.

Sam · 28 July 2026

★★★★★ 5/5

Trustpilot

Wonderful Service and Communication

Great estate agent - friendly and personable - on both buyer and seller sides. I would highly recommend. Special thanks to Paul Berkeley at the Stony Stratford branch, who consistently went the extra mile. Thank you!

Kirsten · 6 May 2026

★★★★★ 5/5

Google

Superb service from Lee and Michael Grahams. From our first visit to our new house through to each email, call & engagement their service has been great. Our own estate agent on the sale of our property will remain nameless but needless to say the service difference from Michael Graham is leagues above our own estate agency on the sale. Night and day difference. Lee has helped each day without hesitation and helped us secure our dream house. Thank you! When the time comes to sell we know who we will be calling. Special thanks to Alex too for showing us around and we hope to see her in our new village soon as a fellow resident!

David · 17 June 2023

★★★★★ 5/5

Google

Tremendous from start to finish. Special mention to Alexandra, who was always friendly, helpful, reassuring and professional, but Lee and Graham were great too. Of the various agents we had to value our property, Michael Graham were both the most professional and gave us the most realistic asking price suggestion. Better than that, our property never even made it to market! Having agreed to go with MG, Alex brought round some people on the same day and they made an offer, which we accepted! Amazing. Four months later we have just moved. We had a few complications with our solicitor along the way but Alex & Lee stepped in to sort it out, which was so helpful. Alex even popped round to pick up the key the day before, saving us from having to drop it off. Incredible service. I would recommend the team at Michael Graham in Aylesbury without hesitation. Thanks all :)

Matthew · 17 June 2023

★★★★★ 5/5

Google

We’d like to thank Alex, Lee, Graham and Jane for the excellent service they have provided us in the sale of our house. Every aspect of the sale including valuation, marketing, viewings and the sale itself has been carried out in an extremely professional manner. Their advice, guidance and communication during the process has been invaluable. A special mention must go to Alex in particular who facilitated the small number of viewings needed and managed to find us the perfect buyer. The sale itself was completed in a relatively short space of time and the team tracked and progressed the various stages efficiently ensuring that all parties were kept up-to-date and did what they needed to do when they needed to do it. Overall, it was a very stress free experience and thanks must go to team at Michael Graham for making this possible. We would thoroughly recommend Michael Graham to anyone looking to sell their property. A well deserved 5 star rating!

Steve · 17 June 2023

★★★★★ 5/5

Trustpilot

We had a very successful morning with…

We had a very successful morning with Claire. The first house we saw wasn't right for us, Claire chatted with us and understood what we wanted. We weren't booked with any other houses as our second choice had gone under offer. Claire didn't want us to have a wasted journey, she managed to get keys and get us viewings at different houses that hadn't been on our radar. Her enthusiasm was contagious so off we went and we have just offered on the last house we saw which we hadn't even thought of viewing! Great job!!

Arlene · 22 May 2026

★★★★★ 5/5

Google

Michael Graham Aylesbury were straightforward to deal with throughout the process of our recent purchase. Lee came across as transparent and straightforward. We were not pushed into making an offer after the first viewing, but encouraged to view twice before offering. We were able to meet the vendor in person which helped the negotiation process. We have now moved into our new home and would recommend Michael Graham Aylesbury, and in particular Lee.

Samantha · 17 June 2023

★★★★★ 1/5

Trustpilot

They claim to be premium the service levels are rock bottom

I was personally an estate agent for 9 years and while admittedly it was a long time ago - there are basic principles that I feel an agent selling your property should do. The key one is communication and when I was manager I would speak to all buyers and sellers in my pipeline once a week while the sale was ongoing (or make the negotiators/sales be in contact). This is really the area in where this agent falls down. Moving house can be a truly tough and stressful time and the one thing that you would like when taking on an agent and committing a large sum of money to that they provide a service. Now to be fair, Micheal Graham sold my house quickly but to be frank it was a really nice family home in a very sought after area and this was never going to be a "hard sell". In October I came to realise that the last communication I had from the branch manager was the 15th July and it was a simple sentence of - Hi mate - I'll keep you updated. Since then I have then had to speak to the conveyancers myself most of the way through this process (and to give some context on why I feel compelled to write this review) the conveyancers are being paid £10,000 less than the agent! As far as I can see they have done most of the work within this sales process. I decided to write to the managing director and make him aware of the service levels I am receiving - note I am not asking for money off or a refund of money (as I know how hard it is to get this off an agent) but merely a cry to help me and also improve the work levels of the staff in the branch. Three days later I still haven't had a reply from him however now the manager asked me to call him for an update! I had to give a request to either email me back or ring me the next day as I didn't have time to take a call at the time he had contacted me. The reply was again a one liner to say that a completion date in November is being discussed. And that I should feel free to call if I want a chat with him or the salesman of my property. The response perceived by me once again was minimal and reactive rather than proactive.I am just incredibly sad that this agent has been used and therefore I feel rather than waste anymore time trying to redeem and get a service - I best put the effort into helping others avoid my misfortune! Ask the agent you intend to take on what is their process for not just selling the property but also how they will look after the sale as it goes through also. I am sure that there are plenty of success stories for this agent but in my humble opinion their standards are far below the fee that they charge and for me if I had had maybe 3 - 5 calls over the the last 3 months then I wouldn't probably have any issue and this review wouldn't be online. So if you are happy to have an agent take on your property, charge a lot of money and then sit back and wait for the sale to go through with the hard work being done by the conveyancers/solictors, without them doing any work (that I can see) or follow up with you as to where things are and what is outstanding etc then these guys are for you! Personally I have learned a lesson hence why I will only use agents like Elevation and Thomas Connolly from now on.

Simon · 18 October 2024

★★★★★ 5/5

Trustpilot

Fantastic and very professional

Michael Graham were brilliant for a recent house purchase, Richard and Saoirse in Woburn were very friendly and helpful in all our questions. Would highly recommend and will suggest them to friends and family

Customer · 5 March 2026

★★★★★ 5/5

Trustpilot

Wonderful experience

We had an Excellent experience purchasing our new home with Michael Graham,and a big thank you to Jack Derfurt in the Bedford office for supporting us through the process, great service all round. Keep up the good work Jack.

Rebecca · 21 January 2026

★★★★★ 5/5

Google

Just moved into our beautiful "forever home" all thanks to Alexandra (Alex) Pop and Lee Barry. Alex was on the ball, bearing in mind all the other vendors, sellers and Solicitors she has to deal with on a daily basis, she kept both my husband, myself our Estate Agent and our Solicitor informed every step of the way. People really don't understand what Estate Agents have to do and deal with and yes I know it's their job but the Aylesbury Michael Graham Office went above and beyond to ensure a smooth sale and purchase. All that remains to be said is thank you Alex for all your kindness and persistence and thank you Lee for first showing us around our beautiful home to be ! 😘. We would definitely recommend Michael Graham Estate Agents.

Corinna · 17 June 2022

★★★★★ 5/5

Trustpilot

Tristan was great from start to finish…

Tristan was great from start to finish of our purchase. Quick communications and support through the process helped our chain progress to completion at pace.

Henry · 28 April 2026

★★★★★ 5/5

Google

Recently rented a property through Michael Graham Estate Agents. The whole team were fantastic and made everything go through smoothly. Special thanks to Jane who was always so responsive to our emails and phone calls. Highly recommended

Vicky · 17 January 2026