5/5
We bought and sold our home through Michael Graham. Magda was exceptional throughout the whole process. Would recommend her to anyone buying or selling in the Newport Pagnell area.

Trusted Agent profile · Buckinghamshire
★★★★★
1,422 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,422 reviews on four platforms, rated 4.7 out of 5 overall.
1,306
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Michael Graham's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We bought and sold our home through Michael Graham. Magda was exceptional throughout the whole process. Would recommend her to anyone buying or selling in the Newport Pagnell area.
1/5
Absolutely would not recomend as I had…
Absolutely would not recomend as I had worst experiance ever seling my properry trough this agent. Avoid those guys.
We’re very sorry to read that you feel this way about your experience with Michael Graham. We take feedback of this nature seriously and would genuinely like the opportunity to understand what happened. Unfortunately, from the information provided in your review, we haven’t been able to identify you or the property you are referring to. If you would be happy to contact us directly with your name, the property address and the Michael Graham office you dealt with, we can look into this properly and respond to your concerns. We would be grateful for the opportunity to understand more about your experience. Michael Graham
5/5
Michael Graham have gone above and beyond in helping our family find a new home, and sell our home. They sold our house to us originally so we went back to them when we wanted to sell and move. Phil, Liz, Pam, Jaqs, Caroline, Daniel - everyone we dealt with at the Hitchin office were very professional, honest, knowledgeable, responsive and always lovely to deal with. It’s been a long journey for us trying to sell our house, with the backdrop of a turbulent economy and booming house prices in Hitchin, but they stuck with us, and remained patient, even when we weren’t! We never felt like we were being sold to, and always felt as though the service and advice we were given was personal and specific to us. Phil and Liz provided us with a lot of extra market information, beyond what they needed to, in a very consultative way. Daniel, Pam and Jaqs were excellent at showing people round our house, always arriving early for the appointments and really taking the time to know all the small facts about the house so they could give the best viewings. Caroline was brilliant at keeping the sale transaction moving along, letting nothing sit still for too long. I can’t recommend Phil and his team enough, and I wouldn’t hesitate to use them again.
5/5
This is not the first time we have used this agent, the reason we go back is simple, the extremely efficient, competent, friendly and kind Magda Duff. Nothing is ever too much trouble, she constantly updates you after chasing the chain of sale. Her professionalism is a credit to this branch. If you need an agent that actually completes the tasks they offer its simple ask for Magda, you will not be dissatisfied she will be along side you every step of the way!
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had another great experience with our team at Michael Graham, in particular Magda, we will pass your comments on to her. Our goal is to provide our clients with a professional service.
5/5
James did a phenomenal job selling our cottage. He was highly professional, responsive and secured the sale within the timeframe we needed. We cannot recommend Michael Graham highly enough, especially James !
5/5
Rating only, no written review.
5/5
James was a fantastic sales agent for us. He was always available and communicated with us through the whole process. We are very grateful.
5/5
We were originally with a different agent that sold fine houses in the Country to Michael Graham. In general I can say that the sales team were proactive, they took better images of the house, they did viewings at weekends (as well as week …
5/5
Magda proved to be extremely helpful, with some very valuable advice. MG has a great reputation and Magda did a sterling job representing the company.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with Magda. Our goal is to provide our clients with a professional service and pleased that you experienced this.
1/5
I had an appointment with Michael…
I had an appointment with Michael Graham at Kingsbridge following bleeding that lasted for over 40 days. Thankfully, I was not anaemic, which I believe is partly due to having always been in very good health and maintaining good food and lifestyle habits. However, I had been experiencing significant tiredness and drowsiness, backpain, no energy to do anything and I was concerned about this. Unfortunately, I didn’t feel that my concerns were fully listened to. I was told that I couldn’t be experiencing weakness or drowsiness because I wasn’t anaemic, and when I tried to explain how I had been feeling, I was told, “I’ve already gone through your notes.” I left the appointment feeling that I hadn’t been properly heard or that my symptoms had been explored in enough detail. Overall, I didn’t find the consultation particularly helpful or reassuring. I appreciate that doctors have to consider the clinical information available to them, but I feel that listening to the patient and understanding how they are actually feeling is also an important part of a consultation.
5/5
We have just sold and bought through…
We have just sold and bought through Michael Graham. Tristan was our main contact and throughout the process he went above and beyond. Not only was he brilliant in helping us secure our new home, Tristan worked tirelessly to find a buyer for our sale at a fantastic price. Anyone looking buy or sell should contact Tristan and Michael Graham.
5/5
Exceptional service from Angie at Michael Graham Olney
We can't recommend Angie Conlon at Michael Graham Olney highly enough. Although we haven't actually ended up purchasing a property through Michael Graham (yet!), Angie has been absolutely wonderful throughout our search for a home in Olney. From our very first viewing, she has been incredibly warm, knowledgeable, honest and patient. She took the time to really understand what we were looking for rather than simply trying to sell us a property and every viewing with her felt relaxed and enjoyable. Her knowledge of Olney and the local market has been invaluable, and we always felt that we could trust her advice. Buying and selling a home can be a stressful process, particularly when you're trying to co-ordinate your own sale at the same time but Angie has made the searching side of it genuinely enjoyable. She has always made us feel welcome, remembered the things that mattered to us and never made us feel pressured. We've now decided to pause our search until the sale of our own property is further progressed but when we're ready to start looking seriously again, Angie will absolutely be one of the first people we contact. Thank you so much, Angie, for all the time, kindness and help you've given us. We really hope the right Olney house comes along through you!
5/5
Would highly recommend Michael Graham. Graham’s advice was invaluable and there was never any pressure put on us. Steve provided excellent customer service and always came back to us when there were any issues, keeping all parties fully informed at all times. Thanks to everyone in the office, you finally got us to our house!
5/5
We sold our property through Michael Graham and received good service. Steve was proactive and kept us informed with feedback on viewings and progress of the sale. Jane was responsive and helpful on all the admin side.
5/5
From initial offer to completion, Steve Tillyer provided an outstanding service, diligent, professional and supportive. Our purchase was not straight forward but Steve being the consummate professional was super experienced and guided us all the way. We can not recommend Steve and the Aylesbury Michael Graham branch more highly.
5/5
We had a great experience with Michael Graham, both selling and buying through them. All the team were responsive and friendly throughout the process and we felt well supported. Highly recommend.
5/5
I recently purchased a property through Michael Graham and had an excellent experience from start to finish. Steve and Graham were incredibly professional, highly accommodating with site visits, and provided clear communication throughout the entire sales progression. They did a fantastic job keeping things moving smoothly between all parties right up to completion. Highly recommended for making a typically stressful process run so seamlessly.
5/5
Selling our home through Michael Graham Princes Risborough was a pleasure from start to finish. Chris Moorhouse and Isobel Orr (along with the rest of the team) were professional, friendly, and a delight to deal with throughout. I’d highly recommend them to anyone looking to sell their property on the area.
5/5
I had a great experience with Magda from start to finish. She was professional, friendly, and always available to answer my questions. Kept me updated throughout the process, explained everything clearly, and made what could have been a stressful experience feel smooth and straightforward.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team member Magda, we will certainly share this with her. Our goal is to provide our clients with a professional service and we hope we can help you again in the future.
5/5
My husband and I purchased our new property from MG in Newport Pagnell. Harry was our agent and was absolutely spot on. I understand he has now gone to MG MK but I would highly recommend the team at Newport Pagnell and of course now MK that Harry is there. We sold and bought through MG and can honestly say that are worth every penny!
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with Harry and the Newport Pagnell team. Our goal is to do our upmost to assist our customers and we hope to work with you again in the future.
5/5
Magda was excellent throughout the process. Super friendly and helpful and made the whole process very easy.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with Magda and will pass on your comments to her. Our goal is to do our upmost to assist our customers and we hope to work with you again in the future.
5/5
From initial offer to completion
From initial offer to completion, Steve Tillyer provided an outstanding service, diligent, professional and supportive. Our purchase was not straight forward but Steve being the consummate professional was super experienced and guided us all the way. We can not recommend Steve and the Aylesbury Michael Graham branch more highly.
1/5
Marketing strategy that's designed to lose clients?
I bought my house through Towcester MG over ten years ago, and during that time I've regularly received the usual "helpful" reminders from Michael Graham. You know the ones: "The market is buoyant... your house is probably worth more than you think... if you've ever considered selling..." Mildly irritating, but fair enough - it's marketing. A couple of months ago, I received what must have been their summer postcard campaign saying they'd just sold a property near mine and still had buyers actively looking for similar homes. A clever angle for sure. (I had also one from Fisher German with the same angle btw) Perfect timing, I thought. So I replied. To Steve Irlam, the writer of the card and director of the Towcester office, I believe, whose email address was printed on the card. Silence. and no "We've got it" auto reply mail, either A week or so later I sent a polite follow-up. More silence. At this point I assumed Steve must be on holiday, Perhaps he'd finally taken a few clog dancing lessons or something. So I emailed another negotiator at his office. Success! I got a reply within minutes. Well... an automatic reply. She was out of the office enjoying maternity leave (congratulations, by the way) and advised contacting the general sales email address instead. Ok no problem. Meanwhile, I received another beautifully produced card from Steve telling me, yes, you've guessed it, we have more active buyers and to get in touch. This one suggested using the general sales email address and not his. Mmm had he been inundated with replies to the first run and realised he should not have put his own address on the first card. Dunno. Fine, so I did. Again nothing. Not an acknowledgement. Not an auto-reply. Nothing I checked my spam...twice. Not even a message saying everyone had disappeared for a two-martini lunch. Silence. Weeks have now passed since my first mail. I was beginning to wonder if the office actually existed, and the maternity autoreply was in error. I even checked their url again. But there they were: Steve and the gang. All smiling and looking quite willing and capable. Unable to pop into the office or phone, I thought I'd try the Head Office. Surely someone there would also wonder why a genuine and potential vendor, who was replying via the requested method, was disappearing into what appeared to be an administrative black hole. And yet again communicating with the head office - using their own message page on their website...nothing. No reply. No acknowledgement. No auto: "Dear lovely future client, thanks for getting in touch." Nada. Just complete silence. This time I thought WTactualF? Was it me? Had I broken the internet? Had I somehow offended the estate agent gods? Had the rubber band in my laptop run out again? There had to be a simple answer. Then it came to me, I had it, "I bet I know how I can get someone to respond" I thought - So I emailed Howkins & Harrison Estate Agents. It was a Saturday. By lunchtime on Sunday I'd had four missed calls. I spoke to them on Monday. They came to see me on Tuesday. I'll see them again when I need them. And that's how I'd imagined this whole "selling your house" lark usually worked. I genuinely don't know what's happening at Michael Graham. Their marketing certainly works, it persuaded me to get in touch after all. But if your communication system is set up so that the only person to respond is the one who couldn't really help me, then something has gone very wrong somewhere. It's a shame, because attracting potential sellers must be expensive and ignoring the 1.5% (or whatever the statistic is) who actually do respond seems like a redundant business tactic unless the plan is to lose clients. It feels like these cards and letters are just about brand awareness rather than what the card really says? Anyway chin chin - I'm off to lunch.
5/5
Seamless sale from start to finish, much appreciated
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newport Pagnell has the most, with 384 reviews rated 4.6 out of 5, followed by Woburn Sands with 353.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards: Michael Graham, Newport Pagnell won Gold; Michael Graham, Woburn Sands won Gold; Michael Graham, Buckingham won Trusted Agent; Michael Graham, Towcester won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.