5/5
We had a great experience with Michael Graham, both selling and buying through them. All the team were responsive and friendly throughout the process and we felt well supported. Highly recommend.

Trusted Agent profile · Buckinghamshire
★★★★★
1,438 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,438 reviews on four platforms, rated 4.7 out of 5 overall.
1,322
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
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Michael Graham's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We had a great experience with Michael Graham, both selling and buying through them. All the team were responsive and friendly throughout the process and we felt well supported. Highly recommend.
5/5
I recently purchased a property through Michael Graham and had an excellent experience from start to finish. Steve and Graham were incredibly professional, highly accommodating with site visits, and provided clear communication throughout the entire sales progression. They did a fantastic job keeping things moving smoothly between all parties right up to completion. Highly recommended for making a typically stressful process run so seamlessly.
5/5
Selling our home through Michael Graham Princes Risborough was a pleasure from start to finish. Chris Moorhouse and Isobel Orr (along with the rest of the team) were professional, friendly, and a delight to deal with throughout. I’d highly recommend them to anyone looking to sell their property on the area.
5/5
I had a great experience with Magda from start to finish. She was professional, friendly, and always available to answer my questions. Kept me updated throughout the process, explained everything clearly, and made what could have been a stressful experience feel smooth and straightforward.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team member Magda, we will certainly share this with her. Our goal is to provide our clients with a professional service and we hope we can help you again in the future.
5/5
My husband and I purchased our new property from MG in Newport Pagnell. Harry was our agent and was absolutely spot on. I understand he has now gone to MG MK but I would highly recommend the team at Newport Pagnell and of course now MK that Harry is there. We sold and bought through MG and can honestly say that are worth every penny!
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with Harry and the Newport Pagnell team. Our goal is to do our upmost to assist our customers and we hope to work with you again in the future.
5/5
Magda was excellent throughout the process. Super friendly and helpful and made the whole process very easy.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with Magda and will pass on your comments to her. Our goal is to do our upmost to assist our customers and we hope to work with you again in the future.
5/5
From initial offer to completion
From initial offer to completion, Steve Tillyer provided an outstanding service, diligent, professional and supportive. Our purchase was not straight forward but Steve being the consummate professional was super experienced and guided us all the way. We can not recommend Steve and the Aylesbury Michael Graham branch more highly.
1/5
Marketing strategy that's designed to lose clients?
I bought my house through Towcester MG over ten years ago, and during that time I've regularly received the usual "helpful" reminders from Michael Graham. You know the ones: "The market is buoyant... your house is probably worth more than you think... if you've ever considered selling..." Mildly irritating, but fair enough - it's marketing. A couple of months ago, I received what must have been their summer postcard campaign saying they'd just sold a property near mine and still had buyers actively looking for similar homes. A clever angle for sure. (I had also one from Fisher German with the same angle btw) Perfect timing, I thought. So I replied. To Steve Irlam, the writer of the card and director of the Towcester office, I believe, whose email address was printed on the card. Silence. and no "We've got it" auto reply mail, either A week or so later I sent a polite follow-up. More silence. At this point I assumed Steve must be on holiday, Perhaps he'd finally taken a few clog dancing lessons or something. So I emailed another negotiator at his office. Success! I got a reply within minutes. Well... an automatic reply. She was out of the office enjoying maternity leave (congratulations, by the way) and advised contacting the general sales email address instead. Ok no problem. Meanwhile, I received another beautifully produced card from Steve telling me, yes, you've guessed it, we have more active buyers and to get in touch. This one suggested using the general sales email address and not his. Mmm had he been inundated with replies to the first run and realised he should not have put his own address on the first card. Dunno. Fine, so I did. Again nothing. Not an acknowledgement. Not an auto-reply. Nothing I checked my spam...twice. Not even a message saying everyone had disappeared for a two-martini lunch. Silence. Weeks have now passed since my first mail. I was beginning to wonder if the office actually existed, and the maternity autoreply was in error. I even checked their url again. But there they were: Steve and the gang. All smiling and looking quite willing and capable. Unable to pop into the office or phone, I thought I'd try the Head Office. Surely someone there would also wonder why a genuine and potential vendor, who was replying via the requested method, was disappearing into what appeared to be an administrative black hole. And yet again communicating with the head office - using their own message page on their website...nothing. No reply. No acknowledgement. No auto: "Dear lovely future client, thanks for getting in touch." Nada. Just complete silence. This time I thought WTactualF? Was it me? Had I broken the internet? Had I somehow offended the estate agent gods? Had the rubber band in my laptop run out again? There had to be a simple answer. Then it came to me, I had it, "I bet I know how I can get someone to respond" I thought - So I emailed Howkins & Harrison Estate Agents. It was a Saturday. By lunchtime on Sunday I'd had four missed calls. I spoke to them on Monday. They came to see me on Tuesday. I'll see them again when I need them. And that's how I'd imagined this whole "selling your house" lark usually worked. I genuinely don't know what's happening at Michael Graham. Their marketing certainly works, it persuaded me to get in touch after all. But if your communication system is set up so that the only person to respond is the one who couldn't really help me, then something has gone very wrong somewhere. It's a shame, because attracting potential sellers must be expensive and ignoring the 1.5% (or whatever the statistic is) who actually do respond seems like a redundant business tactic unless the plan is to lose clients. It feels like these cards and letters are just about brand awareness rather than what the card really says? Anyway chin chin - I'm off to lunch.
5/5
Seamless sale from start to finish, much appreciated
5/5
Not the cheapest but . . . . .
Whilst they may not be the cheapest Estate Agent they are by far the most effective and driven in selling the property. Cannot fault their customer database and the number of viewings generated until a sale is achieved. Thoroughjly recommend.
5/5
Great team, very supportive
We had a great experience with Michael Graham, both selling and buying through them. All the team were responsive and friendly throughout the process and we felt well supported. Highly recommend.
5/5
Great estate agents!
Steve, Jane and Lee were all a pleasure to deal with. They were all super responsive and always on hand to help with any queries.
4/5
Complicated sale - worked hard to complete.
Recently sold our house through Michael Graham in a slow and challenging market. Good communication and organisation, flexible and responsive to our needs. Kept us updated on progress. Excellent photography and listing on website was regularly refreshed. A couple of minor admin hiccups were resolved. Pushed the sale through to exchange and completion with complicated chain.
4/5
Roomy and cool in this weather 😎 …
5/5
I am very near to moving day and cannot express how wonderful Magda has been throughout the whole process. She has made the whole experience much easier, and answered all my questions and concerns thoroughly. I don’t intend to move again , but would highly recommend Michael Graham to anyone embarking on what is quite a stressful, but ultimately exciting, new chapter in their life.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to provide our clients with a helpful and professional service and we are pleased to hear that you received that.
5/5
I used MG to purchase our house which we are really pleased with. Magda was very efficient in communicating. In a world where I feel estate agents have lost their way (ex agent) Magda was efficient in getting the job done. I developed a really good relationship with the vendor which Magda facilitated and supported and this made the move a lot smoother. I would use Magda again and she knows her stuff. Thanks Magda and all the best for the future. Rob and Nicky
hank you Rob and Nicky for you 5* review and your comments on the service that Magda provided. We will certainly pass on your comments to Magda. Our goal is to provide our clients with a professional service and we are pleased that you received this.
5/5
first class and professional
The entire Michael Graham Hitchin team was an invaluable asset in the sale of my flat. Although the process took much longer than we anticipated, their patience, professionalism and teamwork was critical to completing the sale.
5/5
Excellent service from start to finish; great initial contact, valuing and publicity package. Isabelle was very diligent, enthusiastic and professional in all her interactions with us and buyers. Highly recommended, thank you to all the team.
Thank you so much for all your kind words Peter. Wishing you all the best in your new home.
5/5
A huge thank you to Chris Isobel and the rest of Michael Grahams Princes Risborough team who showed true professionalism in all aspects of selling our house . Which we are truly grateful. From the minute Chris Moorhouse came and spoke to us , and the whole team visiting the property, to aid any viewings it was a sleek operation . The calm approach to all negotiations gave them an advantage over other estate agents . Their smiling faces was also a huge bonus .
Hi June, thank you so much for taking the time to write a review. We're really pleased to hear that you had a great experience with Chris, Isobel and the team. Wishing you all the very best for the future.
5/5
I used MG to purchase our house which we are really pleased with. Magda was very efficient in communicating. In a world where I feel estate agents have lost their way (ex agent) Magda was efficient in getting the job done. I developed a really good relationship with the vendor which Magda facilitated and supported and this made the move a lot smoother. I would use Magda again and she knows her stuff. Thanks Magda and all the best for the future. Rob and Nicky
hank you Rob and Nicky for you 5* review and your comments on the service that Magda provided. We will certainly pass on your comments to Magda. Our goal is to provide our clients with a professional service and we are pleased that you received this.
5/5
I am very near to moving day and cannot express how wonderful Magda has been throughout the whole process. She has made the whole experience much easier, and answered all my questions and concerns thoroughly. I don’t intend to move again , but would highly recommend Michael Graham to anyone embarking on what is quite a stressful, but ultimately exciting, new chapter in their life.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to provide our clients with a helpful and professional service and we are pleased to hear that you received that.
5/5
Michael Graham Estate Agents Buckingham were superb from start to finish. They handled our sale with calm professionalism, kept us informed throughout, and made a stressful process feel remarkably straightforward. Their local knowledge was spot on, and the whole team were a pleasure to deal with.
5/5
Adam provided the relevant information…
Adam provided the relevant information provided us with the space to decide under no pressure.
5/5
Magda has been amazing. My sale had lots of twists and turns, she remained professional, supportive, calm and committed to see it through to the end.
Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda and will pass on your comments to her. Our goal is to do our upmost to assist our customers and we hope to work with you again in the future.
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Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent.
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