Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Michael Graham office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have just sold our house through Michael Graham, and were impressed by the service, from valuation & photos all the way through to handing over the keys. Communication was excellent at all times, and everyone at the Towcester branch was very pleasant to deal with. We were kept well informed of interested parties, and once the sale was agreed, were kept up to date with progress. I would thoroughly recommend.PositiveResponsiveness, Quality, Professionalism

Matt · 26 August 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Matt. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with our Towcester office.

5/5

Google

Ben at Michael Graham was the best estate agent we have dealt with. He helped us buying our dream home and we are very happy. Not that we are planning to move again any time soon but if we do I would not hesitate to contact Michael Graham Towcester again.PositiveResponsiveness, Quality, Professionalism

Dani · 26 August 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Hi Dani, We're delighted to hear that our Towcester branch has provided such a positive experience. Thank you for your feedback. We wish you all the best in your new home and please be assured that your comments will be passed on to Ben and the team.

5/5

Google

Luke & the team at Michael Graham worked tirelessly in what was a very complex deal. Luke’s diligence & never say never attitude kept our deal on track & kept parties focused in closing our sale. Thanks Luke & teamPositiveProfessionalism

Newollim1 · 25 August 2021 · Michael Graham Buckingham

Agent replied

Thank you so much for taking your time to write this review. We are pleased to here you had such a a positive experience with us. Please be assured that your feedback will be passed on to Luke and the team.

5/5

Google

Excellent service from all the team at Michael Graham Buckingham. The marketing of our property was first class and communication throughout excellent. All in all, a fabulous service and I would thoroughly recommend using Michael Graham for your property needs.PositiveResponsiveness, Quality, Professionalism, Value

Graham · 25 August 2021 · Michael Graham Buckingham

Agent replied

Thank you for your kind words Graham. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers.

5/5

Google

Just completed on a house sale and Philip Powell was excellent throughout. In the early stages, I had 3 valuations and Philip was the only one to follow up. Before signing any contracts, I received literature that explained the process. During the valuations, 2 agents valued it the same and suggested we should expect to accept less. Philip valued it the same but said he would get more. 1st weekend, 9 viewings and 3 offers made. The fees were higher but by getting more on the asking price, it generated a higher return. Marketing, service, photography etc all excellent. I would highly recommend Philip and the team @ Michael GrahamPositiveResponsiveness, Quality, Professionalism, Value

Martin · 25 August 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience to be so positive. Please be assured that your kind comments will be passed on to Philip and the Hitchin team.

5/5

Google

We have just completed a purchase with Michael Graham and they were excellent throughout. Lee provided us with excellent communication and support throughout the process. They were always on hand to answer questions and facilitate a smooth efficient purchase. Thank youPositiveResponsiveness, Professionalism

Jim · 25 August 2021 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you very much for your kind words Jim. We're thrilled to hear you've had such a good experience with Lee and the team at Aylesbury. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

4/5

Google

Michael Graham worked very hard for us. Through no fault of theirs we lost our first buyer but they sold our house for us again within 3 weeks. Effectively they had to do their job twice!PositiveQuality, Professionalism

Jenny · 25 August 2021 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you very much for your kind words Jenny. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

We used Michael Graham Estate Agents in Newport Pagnell to sell our home in Milton Keynes. Gareth, Magda and the team provided a professional, friendly, efficient service and successfully sold our house during a period of Covid restrictions and several sales falling through for various reasons. They worked hard to help us achieve our goal of selling before the Stamp Duty Exemption expired. Highly recommend.PositiveProfessionalism

Mike · 25 August 2021 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

I dealt with Steve,, a great and understanding sales guy. he was patient, understanding and professional. Would definitely recommend himPositiveProfessionalism

Ian · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for taking the time to leave a review Ian. Please be assured that your kind comments will be passed on to Steve at the Princes Risborough office.

5/5

Google

Paul, Steve and the team at MG were extremely helpful throughout a tricky chain. Paul in particular went above and beyond his duty to ensure the chain completed on time, keeping everyone informed and applying the pressure where needed to get the completion over the line. Will definitely work with MG again when we look to buy/sell in the area again.PositiveResponsiveness, Quality, Professionalism

Ben · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Ben. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with the Princes Risborough team.

5/5

Google

Just want to say we honestly can't fault the service we've received from Steve from the Risborough branch. From the second you guys came on board (and sold our house within 2 weeks!!) he's just absolutely blown us away with his professionalism, reliability and consistent communication and efforts. Hands down smashing the competition in the area in all aspects and we've done nothing but sing his praises to everyone as a result. It's been a nightmare of a journey to get to this point for a number of reasons, and without the fantastic service we've recieved from Steve, it would have been alot worse to deal with. Its been such a comfort knowing that we have such a good agent who has our backs and that we can depend on. They say 'don't trust an estate agent' (ironic because I'm marrying one..!) but we have honestly had full faith in him the whole way through and we're right to do so. Not that I'm ever going to move EVER AGAIN after this, (I've aged about 12 years through the stress of it all and if I wasn't pregnant I'd most definitely have a drinking problem by now) but if we did, you'd be the first place we'd come to. So thank you again truly, and I hope you all have the bestest Christmas with unlimited alcohol and majorly calorific food!!! You deserve it!!PositiveResponsiveness, Quality, Professionalism, Value

Kloe · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Hi Kloe, thank you so much for taking the time to leave us such a lovely review, and for your kind words. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your kind comments will be passed on to Steve and the Princes Risborough team. We wish you and your family all the best in your new home.

5/5

Google

Paul and Steve were absolutely brilliant from start to finish selling my mother-in-laws house just recently. I am not local and therefore made things a bit more challenging but whatever I ask was never too much trouble. It made selling her house as simple a process as it could be. Thank you for all you helpPositiveQuality

Lynne · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Lynne. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and we are very pleased to see it reflected in your experience with Paul and Steve in Princes Risborough.

5/5

Google

Michael Graham Princes Risborough is the only agent in the area whose professionalism extends beginning to end. Everything they did for us, right from the initial photographs, was excellent. Not only that, they are a lovely bunch of people, straight-talking and very responsive, including out of hours and weekends. We particularly valued Steve Tillyer and Paul Copping who have both worked tirelessly in the last months. The house buying/selling process in England is tricky to say the least, and we appreciated their skill and creativity in brokering what could have been a couple of sticking points. We would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Christine · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for taking the time to leave us a review Christine. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Princes Risborough Team.

3/5

Google

Rating only, no written review.

Salvatore · 29 July 2021 · Michael Graham Buckingham

Agent replied · 26 August 2023

Thanks for leaving us a rating. If you have any feedback then please do let us know.

4/5

Google

Working with Luke & James to find our new home and the process through to completion was very professional and courteous. Not a smooth transaction but the staff worked diligently & fairly to resolve issues and keep the process on track. I am happy to recommend Michael Graham in Buckingham.

Graeme · 29 July 2021 · Michael Graham Buckingham

Agent replied

Thank you for your rating Graeme.

5/5

Google

Definitely the most professional & thorough estate agents I've ever had the pleasure of dealing with. Both Luke and Gareth were excellent and made a very complicated lockdown move happen despite numerous challenges with the chain. From first valuation and photo session through to moving day, they went above and beyond to make the whole process as smooth as possible. Would highly recommend!

Kelly · 29 July 2021 · Michael Graham Buckingham

Agent replied

Hi Kelly. Thank you for your review. We are pleased you had such a positive experience with us and please be assured that your kind feedback will be passed on to Luke, Gareth and the team.

5/5

Google

I used Michael Graham to sell one of my properties. I was really impressed by the level of professionalism and communication. Gareth went above and beyond to help, in what proved to be a very challenging sale! Without doubt the estate agency in Buckingham!

Sarah · 24 July 2021 · Michael Graham Buckingham

Agent replied

Thank you very much for your kind words Sarah. We're thrilled to hear you've had such a good experience with Gareth and the Buckingham team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

1/5

Trustpilot

A process made impossible due to their…

A process made impossible due to their poor sales skills, bad communication, dishonesty and appalling ignorance from management.We had agreed a sale on a property, out of the blue deep into the process when the things were moving along the agents rang up to say the sale is cancelled with no reason.If things weren’t so bad on their incompetence, then they rub salt into the wounds by selling the same property we agreed to buy to someone else for a lower price? Kind of at a loss at how bad this organisation is as you really can’t make up what they did… which cost us time and money.A disreputable business... one that had pleaded to have the original negative feedback removed, however in light of what has happened and the total ignorance from compliance manager, general manager… This will be a permanent feedback as they will not get away with their abhorrent behaviour.ABSOLUTELY stay away from this business, they can’t handle what they claim… trust me as I speak with experience that there are genuine sound estate agents out there and Michael Graham is not one of them.

Anwar · 9 July 2021 · Michael Graham Milton Keynes

5/5

Google

Rating only, no written review.

Ram · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for leaving us a 5 star rating Mr Morla

5/5

Google

Rating only, no written review.

Sarah · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you

5/5

Google

Rating only, no written review.

Moria · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you

5/5

Google

Professional and flexible agent, managing top property.

Mark · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a five star review Mark.

5/5

Google

Good experience working with MH. They have been following the procedure very close to us offering different alternatives when any issue has been raised Service 100% recommendedPositiveQuality

Noel · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with the Milton Keynes team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Very professional team of agents and office staff. Communicative throughout the process. Tenacious in finding the right buyer for our property, at an acceptable pricePositiveProfessionalism

Andrew · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Andrew. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Milton Keynes Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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