5/5
Fantastic Estate Agents, very good and the team are superb. Highly recommend
Agent replied · 19 June 2024
Hi, thank you so much for taking the time to write a review. We are very pleased to hear you are so happy with the Buckingham team.

Trusted Agent profile · Buckinghamshire
★★★★★
1,439 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.
1,323
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
Michael Graham's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fantastic Estate Agents, very good and the team are superb. Highly recommend
Hi, thank you so much for taking the time to write a review. We are very pleased to hear you are so happy with the Buckingham team.
1/5
Michael Graham couldnt even be bothered…
Michael Graham couldnt even be bothered to come to the phone when we rang them with a new listing, when we asked to speak to an agent, we were told 'give us your address, we ll send you some terms and conditions over' by a person answering the phone. They must have so much business they dont need any more
5/5
Staff is very knowledgeable and professional! Leo provided great advice and was very helpful!
Thank you very much for your kind words Kamri. We're delighted to hear you had a positive experience. Our goal is to always do our upmost to assist our customers so we are pleased to see it reflected in your experience with Leo.
5/5
Great service from Magda. She was very helpful and involved along the process and going the extra mile. Thank you Magda!
Hi Victor, thank you very much for taking the time to write a review. We're delighted to hear that you had a great experience with us. Thank you for highlighting that Magda went above and beyond to assist you.
5/5
I went for mortgage advice, a very friendly and professional team, after all, the mortgage was dealt with by another Estate Agents, but I would like to say a big thank you to Magda Duff for great service and all help. Anna
Hi Anna, thank you for taking the time to write a review. We're glad we were able to assist you and that Magda was able to help.
5/5
I just wanted to say how impressed I am by the service I have received from Magda in the Newport Pagnell branch. Magda ensured I was informed every step of the way and I always had a prompt response to any queries and concerns. I am very pleased with the service I have recieved, thank you.
Hi Tina, thank you very much for taking the time to write a review. We're delighted to hear that you are happy with your experience and that Magda was able to assist you so well.
1/5
Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors. They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ. Once said tenant had left, all I was left with was the deposit and no constructive assistance from MG. In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessional I for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now
Hi Alec, thank you for raising these concerns with us. We will investigate further and pass on your feedback to the Lettings department.
5/5
We recently completed on our house which sold within 2 days of going on the market. At all times throughout the whole process, Magda at Michael Graham dealt with everything in a swift and professional manner. We highly recommend the team at Michael Graham as a local estate agent.
Hi Ian, thank you for taking the time to write a review. We're so pleased to hear that you had a great experience with Madga and the team. Thank you very much for choosing us to sell your property.
5/5
During the time we were dealing with the negotiators at Michael Graham’s office in Newport Pagnell and in particular with their senior negotiator, Magda Duff, for the sale of our house in Giffard Park we had a super experience with them all the way through the process. In particular Magda’s cheerful and positive approach, ably assisted by her junior colleague Catherine Johnson, was key to us getting a fantastic offer within 3 weeks of the house going on sale. Thereafter right through to completion, some 10 weeks later, Magda kept her finger on the pulse of the process ensuring that there were no delays or holdups and she communicated and kept us very well informed at all times. She responded rapidly and effectively whenever we had a question or concern and basically she, efficiently supported by Catherine, were key in making the whole transaction very easy, smooth and stress free. Magda’s personal networking skills also shone through and are one of the key elements, along with her deep knowledge of the local property market, for her obvious fit for her role within the Michael Graham organisation. We are both extremely happy that we selected Magda and thereby Michael Graham to act as sole agents for us for the sale of our property, and would do the same again in a heartbeat should the need ever arise in the future. Great job Magda and keep it up.
Hello Ela, many thanks for taking the time to write a detailed review. Thank you for highlighting Magda and Catherine went the extra mile to assist you. We’re delighted to hear your experience with us was positive and that our Newport Pagnell team assisted you so effectively.
5/5
We have had a brilliant experience with Michael Graham in Newport Pagnell. They successfully sold our house with great patience and a positive can do attitude. A special mention, especially to Magda as she made us feel Like we were her only clients with prompt responses . Also a special mention to Catherine who was very involved in the process. An extremely professional team . I would have no hesitation in recommending Michael Graham Estate Agents. Many Thanks Jan & Drew
Hi Jan and Drew, thanks so much for writing a review. We're delighted to hear you had a great experience selling your property with us. Thank you for highlighting that Magda and the team provided a great service throughout your sale.
5/5
Fantastic Estate Agents, very good and the team are superb. Highly recommend
Hi, thank you so much for taking the time to write a review. We are very pleased to hear you are so happy with the Buckingham team.
5/5
Great service. We were selling a house in Winslow and Luke from the Buckingham branch was super on it, helpful, responsive and professional. Big thanks to Luke for the help in the process of selling which ended up completing very quickly.
Hi Rachel. Thank you so much for taking the time to write your review. We are delighted to hear your experience with us was so positive.
5/5
I highly recommend the whole Michael Graham team from the Buckingham office. They supported me throughout the whole process from valuation, photography and advertising, sales viewings and the progressing through the sale with my buyers. The whole team were responsive and they made even the tricky bits easier. I would not use any other estate agent following my experience.
Hi Kirsty, thank you so much for taking the time to write your review. We are delighted to hear you have had a great experience with our team.
5/5
Our experience of selling our house through Michael Graham's Buckingham team was entirely positive. From the initial valuation through to completion, the team were helpful, well-informed and responsive. Gareth was our main point of contact and I always felt that he was on the case, and gave good advice. When we were faced with decisions about the sale, I felt well-supported by his balanced approach, and he didn't try to influence us, even when it meant less commission for Michael Graham! If I was selling another house in the area I wouldn't hesitate to use them again.
Hi Ruth, thank you very much for your kind words. We are delighted to hear Gareth assisted you so effectively.
5/5
Princes Risborough Office Michael Graham
We cannot recommend Michael Graham in Princes Risborough highly enough. What a team!!Paul Copping Negotiator and Office Manager set the Sale up in the most professional way. We chose Michael Graham because of him and wanted him and only him to show potential buyers round. That was until we met Tamsin Scott. A lovely genuine person who we put our trust in and who sold our house. We thought they were all we needed but when the sale met some problems Steve Tillyer stepped up and saved the day. Without doubt Michael Graham is simply the best Estate Agent.
4/5
We used Michael Graham Estate Gents, Buckingham for the sale of our property and also they were acting agents for the purchase of our new home. The process took longer than expected due to delays outside the control of Michael Graham. Throughout they were very helpful and also patient with our inevitable concerns.
Hi Charles, thank you for taking the time to write the review. We are sorry it took longer than expected but we are pleased you had a positive outcome.
1/5
I have heard Mike Graham on many…
I have heard Mike Graham on many occasions complaining about Government spending on benefits, that in a civilised country are there to help our fellow citizens, who need help. If Mike Graham is so against a social civilised system, then he should go and live in the dog eat dog USA.
1/5
Some representative turns up at My…
Some representative from Bedford branch turns up at My house today with his Zoopla printouts. He then Prices my property at the £520 mark due to some googling and online valuations. To be clear zoopla makes no account for renovations which I have done at 65k. He then tries to tell my partner the previous history of the property (Zoopla) is all over the internet which is some of the reasoning for the valuation, which for the record has incorrect floor plans and incorrect specifications which has major impact on previous valuation as it’s simply not accurate., so no idea what he is talking about with that therory.Who turns up with a Zoopla printout??? This is only an estimation and clearly states renovations are not included !!!The only other history available is on Rightmove but only available to agents so technically the spill is a complete lie as it’s not representative, so it’s just nonsense he was coming out with.What a complete joker who has not done any homework and thinks we are going to fall for his nonsense because he knows how to do some print outs. We have a great new outbuilding and tub but he thinks it has zero value. I could crane this out tomorrow and sell for £35k so again he is completely clueless and full it.He wants to spin a buck and take his ridiculous 1.5% and low ball my property for a quick flip.I know what it’s worth as we have sold it previously and it has far more value than then so his ridiculous valuation again is just not representative. I want somebody who understands the house and area representing me rather than some blagger. I think his suit was so loud it’s made him delusional.Nothing annoys me more than a slimy estate agent with no qualifications trying to do what’s right for him rather than the client. Really poor and out of touch.Do not use this bunch of charlatans. Three other agents have priced differently and all within 5k which tells me this guy is on the take . Could not of hit the mark of the stereotype of a estate agent !!!!
1/5
Awful Service and communication!!!
We sent an enquiry to Michael graham in Towcester relating to a property in Greens Norton, Northants we were interested in viewing. After 2 days passing with zero contact I e-mailed them again and this time a member of their team 'condescended' to call back. he had no interest in arranging a viewing instead informing us that they had already had 'multiple viewings' on the property and various offers none of which had yet been accepted!! he also said that as a few of the viewers were in better positions than us to proceed it wasn't really worth our while viewing. So he didn't want us to view a property that had no accepted offers on it and we are selling a large home worth way more than the listing with no mortgage!! He asked no questions about our circumstances and I get the opinion MG see themselves as a bit up market who don't really have to try to hard with their exclusive clientele
5/5
I only dealt with Gareth at Michael Graham who was absolutely brilliant throughout the whole buying process! I would highly recommend their services.
Hi Natalie, thank you very much for taking the time to write a review. We're so pleased to hear that Gareth provided you with an excellent level of service throughout your purchase.
5/5
Gareth is great! Keeps you informed all through the period and ensures your objectives as a buyer are met by reaching out to all parties timely. Michael Graham
Hi Olafemi, thank you very much for writing a review. We're delighted to hear that Gareth was able to assist you so effectively throughout the process.
5/5
Rarely leave reviews (unless extremely dissatisfied!) however I feel compelled to extoll not only Michael Graham for their speed, professionalism and dedication but also Luke Jackson and Gareth Redman. Luke did an amazing job of valuing and marketing our previous home and Gareth (our main point of contact throughout the 'journey') was 110% dedicated to our case until we completed last week. On a personal note, we had a baby through this process, Christmas and NY holidays, our move to a new house etc so were stretched, but Gareth was truly the glue throughout- chasing us, the buyer, the various solicitors etc etc until the job was done. Would likely have not managed to sell without him and we are of course wholeheartedly grateful and fully recommend Michael Graham.
Hi Ryan. Thank you very much for taking the time to write a review, we really appreciate it. We're so pleased to hear that you are happy with your experience. Thank you for highlighting that Gareth and Luke provided an excellent service throughout the sale of your property.
5/5
Very happy with the support we received from James when we purchased our property. He was professional and if not immediately available then he always came back as soon as he could. Happy to recommend and we would use him and Michael Graham if we decided to sell our property.
Hi Ulf, thank you for taking the time to write a review. We're delighted to hear that you had a great experience with us. Thank you for highlighting that you are very happy with the level of support provided by James throughout your purchase.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.