Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotGood at taking your money, woeful at looking after your interests
Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors.They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ.Once said tenant had left, all I was left with was the deposit and no constructive assistance from Michael Graham.In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessionalI for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now
Alec · 29 December 2022 · Michael Graham Milton Keynes
★★★★★ 5/5
GoogleVery good agents, providing great strategic selling experience. Gareth and team provided an excellent service.
David · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hi David, thank you for writing a review. We're delighted that your experience with us was so positive. Thank you for highlighting that Gareth and the team provided an excellent service.
★★★★★ 5/5
GoogleRegarding our recent sale,we cannot fault the team at the Buckingham office led by Luke,they had the perfect blend of professionalism and friendliness from start to finish.
Would we use them again,absolutely.
Thanks Again…Prof G and Mrs L Kennedy
Gordon · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hi Gordon, thank you very much for taking the time to write this review. We’re delighted to hear your experience with us was positive and that our Buckingham team assisted you so effectively from start to completion.
★★★★★ 5/5
GoogleThe sale of our house was well handled by Michael Graham Estate Agents. The brochure and publicity was excellent and resulted in a quick sale that went through without a hitch. Thank you James, it was such a help knowing you were there for us
Diane · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hi Diane, thank you for taking the time to write a review. We're so pleased that you were happy with the brochure and marketing we provided. Thank you for highlighting that James went above and beyond to assist you with your sale.
★★★★★ 5/5
GoogleThe team at Michael Graham estate agents were brilliant in particular James Taylor who kept us updated on the progress of the sale of our property. I would recommend anyone looking to buy or sell a property to look no further. Thanks James.
Tim · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hi Tim, thanks very much for writing a review. We're delighted to hear that you had a great experience selling your property with us and that James was able to assist you so well.
★★★★★ 5/5
GoogleWe were able to sell our house with the help of the Buckingham team they were very efficient and always kept us informed of the progress of the viewings and sale process. We were especially impressed with the viewing process that did not require our input.
The sales brochure and website did a great job of showing the details of our house.
John · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hi John, thank you very much for writing a review. We're delighted to hear that you had a great experience selling your property with us. Thank you for letting us know that you were impressed with the viewing process, sales brochure and website.
★★★★★ 5/5
GoogleMichael Graham's Buckingham team helped us to sell our home recently. Nothing was too much trouble for them and we really appreciated their professionalism and tenacity, keeping on top of solicitor/buyer liaison to
get the job done smoothly and in good time. We would thoroughly recommend the team, with special thanks to Luke and Gareth.
Dawn · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hi Dawn, thank you very much for writing a review. We're so pleased to hear that you had a great experience selling your property with us. Thank you for highlighting that Luke and Gareth went above and beyond to assist you.
★★★★★ 5/5
GoogleExcellent State Agent, super efficient and the sale went smoother thanks to his hard work. Gareth was on top of the process as diligently as our Solicitors. Their pictures and video for selling our house was excellent and thus why house sold so fast. We would highly recommend Gareth and Michael Graham State agents in Buckingham. He genuinely cared for our well being throughout this stressful process and easy to work with. Thank you !
Thame · 13 December 2022 · Michael Graham Buckingham
Agent replied
Hello, thank you very much for taking the time to write a review. We're so pleased our Buckingham team were able to help you with your move and that your experience with us was so positive. Thanks for highlighting Gareth was so helpful.
★★★★★ 5/5
TrustpilotMichael Graham Estate Agents Buckingham…
Michael Graham Estate Agents Buckingham team recently helped us to sell our home. From the beginning Luke was professional and personable. The team were present at every viewing keeping us updated with feedback. Once we had an acceptable offer they showed great tenacity keeping in touch with buyers and solicitors, ensuring progress was being made. They were exceptional when it came to exchange, keeping everyone updated and drawing things to a close as quickly and painlessly as possible. We were really impressed, very grateful. This was the 3rd time we have sold a home over the years and by far the best experience. Thanks to all the Buckingham team, especially Luke and Gareth.
Dawn · 2 December 2022 · Michael Graham Milton Keynes
★★★★★ 5/5
GoogleRating only, no written review.
Adam · 13 November 2022 · Michael Graham Buckingham
Agent replied · 28 October 2023
Thank you for your 5 star review Adam.
★★★★★ 5/5
GoogleVery helpful and professional, made the process straightforward and were quick to help with complications with the sale. I would recommend them and use Michael Graham again. Thank you for your hard work.
J · 13 November 2022 · Michael Graham Buckingham
Agent replied
Hello, we're delighted to hear that you had a positive experience with us. Thank you very much for taking the time to write a review, we really appreciate it.
★★★★★ 5/5
GoogleMichael Graham provide a thoroughly professional service and Gareth was particularly pro-active in chasing down information and keeping us in formed. Selling a house is always stressful but we felt we were in very capable hands, thank you.
Jane · 13 November 2022 · Michael Graham Buckingham
Agent replied
Hi Jane, thank you very much for taking the time to write a review. We're so pleased to hear that you had a great experience and that Gareth was able to assist you so well.
★★★★★ 5/5
GoogleWe were not Michael Graham clients, we were the buyers of a property who Michael Graham were marketing. But we can’t thank Gareth from the Michael Graham team at Buckingham enough, his professionalism and tenacity to keep up to date with the chain and all the parties involved to ensure everyone was on track to be able to exchange and complete on a tight deadline. Gareth went above and beyond to help, even dropping the keys over to us at 21:30 on a Friday evening. We wouldn’t hesitate to recommend Gareth to anyone thinking of buying or selling a property - he was invaluable to us.
Liz · 13 November 2022 · Michael Graham Buckingham
Agent replied
Hi Liz, many thanks for taking the time to write a review. We’re delighted to hear your experience with us was positive and that our Buckingham team assisted you so effectively. Thanks for highlighting Gareth went above and beyond to assist you.
★★★★★ 5/5
GoogleRating only, no written review.
Shona · 27 October 2022 · Michael Graham Newport Pagnell
★★★★★ 5/5
GoogleRating only, no written review.
Shona · 24 October 2022 · Michael Graham Woburn Sands
★★★★★ 1/5
TrustpilotUnderwhelming in the extreme
The communication throughout the transaction was infrequent, generally one way and very little in the way of information was provided. Most of the communication was made directly with the buyers and after being initially impressed withe the initial presentation we severely regret choosing Michael Graham as our experience was extremely disappointing. The marketing materials were good but other than that we struggle to understand what value they added to the whole transaction. We made all of the arrangements for the handover directly with the buyers and in the 4 weeks leading up to our move did not have any contact whatsoever with Michael Graham. The agent turned up (unannounced) for two minutes on handover put his hand out and said “keys” which just about summed up the lack of care and attention to detail we experienced every step of the way.It seems complacency has well and truly set in. No follow up has ensued post sale let alone a “thank you for the business”. We regret choosing Michael Graham and will certainly not be recommending them to friends and family.
Frank · 20 October 2022 · Michael Graham Milton Keynes
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you
★★★★★ 5/5
GoogleLee Barry has been really helpful and friendly throughout our purchase. Going well beyond duty and making things as easy as possible. Highly recommend .
Edwina · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you for leaving this positive review. We are pleased you had a positive experience with us
★★★★★ 5/5
GoogleMany thanks to the team at Michael Graham Aylesbury and in particular Alex. Throughout our purchase Alex was always available to answer our queries and worked diligently to progress the sale. I wouldn't hesitate to use Michael Graham in the future.
Alex · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words Alex. We're thrilled to hear you've had such a good experience with the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleI can only recommend Lee Barry and all the staff at the Michael Graham Aylesbury branch. Lee was incredibly supportive throughout our purchase. Mediating between us and our vendors and making the whole process run smoothly. He was always on call should we have any questions and he ran the whole sale in an honest and efficient manner. Many thanks!
James · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review James. We are pleased to hear that you have found your experience with Lee and the rest of the team to be so positive. We will pass on your comments to the team.
★★★★★ 5/5
GoogleWe have just today sold our first house. The team at Michael Graham were fantastic and guided us through the process with ease. Alex, the agent responsible for showing people around our property was personable, professional and always available. She was a delight to work with, listened to our concerns and questions and was always ready to help. We are currently renting a property through MG and with any luck our next house will be sold to us by MG!
Ben · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review Ben. We are pleased to hear that you have found your experience with Alex and the rest of the team to be so positive. We will pass on your comments to the team.
★★★★★ 5/5
GoogleOur thanks go to Lee Barry for the excellent service he has given us in the purchase of our new house! Lee might as-well be a PM as-well for all the work he did for us. He really went above and beyond for everyone in the chain to get things moving.
Right from the start, we were very impressed with Michael Graham's professional and enthusiastic approach.
From putting in an offer through to completion, the sale has been managed extremely well. We have nothing but praise for Lee's work. Many thanks.
Neil · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
We are so pleased to hear of your experience with us. Thank you so much for sharing
★★★★★ 5/5
GoogleGreat communication from Alex and the team
Steve · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Hello Steve, thanks for taking the time to write a review and highlighting Alex assisted you so effectively.
★★★★★ 5/5
GoogleFast and speedy service. Lee was very helpful and friendly. Always made sure I was updated.
Ashley · 19 October 2022 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Hi Ashley, thank you for writing a review. We're pleased to hear that you have found your experience with Lee to be so positive.
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