Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Michael Graham office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Magda has been professional but also very caring throughout the sale. Magda was normally available or extremely quick to reply to any message left if not. I have used Michael Graham on previous occasions and would highly recommend this agent. I must also mention Charlotte who was also very professional. The team have been great. Thank you all for your help, kindness and professionalism throughout this transaction. Maggie

Gary · 25 August 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you Maggie for taking the time to write a review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to do our upmost to assist our customers.

5/5

Google

Rating only, no written review.

Alex · 22 August 2023 · Michael Graham Buckingham

Agent replied · 28 October 2023

Thank you for your 5 star review Alex.

5/5

Google

Magda has been professional but also very caring throughout the sale. Magda was normally available or extremely quick to reply to any message left if not. I have used Michael Graham on previous occasions and would highly recommend this agent. I must also mention Charlotte who was also very professional. The team have been great. Thank you all for your help, kindness and professionalism throughout this transaction. Maggie

Gary · 21 August 2023 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Thank you Maggie for taking the time to write a review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to do our upmost to assist our customers.

5/5

Google

The team at Michael Graham were brilliant. In a tough market, they found a buyer relatively quickly and kept updating us on and pushing the chain forward through to completion. Gareth was our main point of contact and he was friendly, yet professional. He was always quick to respond to any queries and I’ve no doubt that we still wouldn’t have completed were it not for his determination. Excellent service and I’d highly recommend!

Paul · 19 August 2023 · Michael Graham Buckingham

Agent replied · 26 August 2023

Dear Paul. We are delighted to hear of your experience with the team at Michael Graham Buckingham, in particular Gareth. Our goal is to do our upmost to assist our customers and it is great to see this has been reflected. Thank you for taking the time to write your review.

5/5

Google

Delighted to recommend the MG Bucks team, especially Gareth, who has done a fantastic job for us, especially with many challenges and in the current climate. Thank you all.

Ben · 12 August 2023 · Michael Graham Buckingham

Agent replied · 26 August 2023

Dear Ben. Thank you for taking the time to write this review. It is great to hear your positive experience with Michael Graham.

5/5

Google

Thanks to the wonderful team at Michael Graham Estate Agents. They have been extremely efficient in processing our move. Special thanks to Sally, Jane and Clare who have been brilliant.

James · 26 July 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi James, thank you so much for taking the time to write this review. We're delighted to hear that you've had a great experience with our team.

5/5

Google

Thanks to the wonderful team at Michael Graham Estate Agents. They have been extremely efficient in processing our move. Special thanks to Sally, Jane and Clare who have been brilliant.

James · 22 July 2023 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Hi James, thank you so much for taking the time to write this review. We're delighted to hear that you've had a great experience with our team.

5/5

Google

After a protracted sale, At times when I felt like staying put ..... one calm & reassuring word from Gareth was enough to convince us that ..... 'All would be well in the end'! He never got flustered, and his manner was impeccable. Michael Graham were a pleasure to deal with.

Julie · 8 July 2023 · Michael Graham Buckingham

Agent replied · 26 August 2023

Thank you for taking the time to write your review, we are so pleased you had a good experience with us.

5/5

Google

The team at Michael Graham Agents Buckingham were exceptional. Especially Luke, Gareth and James. The best agents ever

Deborah · 1 July 2023 · Michael Graham Buckingham

Agent replied · 29 July 2023

Hi Deborah. Thank you very much for your kind words. We are delighted to hear you had a great experience with our team.

5/5

Google

The team at Micheal Grahams, Buckingham is simply the best. From the quality of the pictures and marketing to the communication, advice and service. I can’t recommend them highly enough!

Leon · 29 June 2023 · Michael Graham Buckingham

Agent replied · 26 August 2023

Thank you for your kind words. Our goal is to always do our upmost to assist our customers and we are very pleased to see this was reflected.

5/5

Google

Thank you to Richard and the team on the sale of my property. I really appreciated your patience & help whilst I looked for the right property to move to.

Lorraine · 22 June 2023 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Dear Lorraine We're delighted to hear you've had a great experience with our team. Our goal is to do our utmost to assist out customers. It is great to see this reflected in your recent experience with Michael Graham.

5/5

Google

We’re waiting to complete on our first house having purchased via Michael Graham. Michael C has been the estate agent on the property and has been a great source of help and advice throughout the process, given our inexperience. We’d definitely recommend.

Ben · 22 June 2023 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Hi Ben, thank you very much for taking the time to write a review. We're delighted to hear that you've been happy with your experience and that Michael has been able to assist you so well.

1/5

Google

!!!!!!!!!!!!!!!!!!Worst Agency!!!!!!!!!!!!! I had a worst experience with this agency. We moved into a house which was not at all cleaned. They did the inventory with all the dirty marks everywhere and still didn't bother to clean the house. Also usually we get the inventory checkin report before moving into the property. They sent us the inventory report after 5 days from the move in date. The house was so dirty and it took almost 4 hours of continuous effort for me to clean just the kitchen. I have never seen any agency like this who intentionally troubles their tenants to save some money. I would not recommend this to anyone. Please don’t buy or rent from this agency if you want a smooth and peaceful experience.

Ankita · 22 June 2023 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Good afternoon Ankita Thank you taking the time to leave us feedback. We are sorry to hear about your concerns, it is disappointing to read that you were unhappy with the service you received. When a customer tells us of a poor experience, we focus on taking action to address the problem and stop it from happening again. As part of this process, we ensure the feedback we receive is passed on to the relevant team. This allows us to make improvements in the service we offer and maintain the high standards of service that we pride ourselves on. We are sorry that you were disappointed on this occasion and would like to let you know we are looking into the circumstances and we will get back to you with our findings as soon as we can. Kindest Regards Stephanie Finch

5/5

Google

The service that I received from Lee Barry has been exceptional from initiation to completion. Lee has been extremely helpful and has gone the extra mile to make things happened as planned . I would also like to thank Stephanie who during Lee’s absence did get the ball rolling for us. Overall , I am very pleased with the exceptional service that I have received from the two individuals mentioned in my review. Thank you so much Lee and Stephanie. 👍

Moganarden · 22 June 2023 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Good Morning Nivan Thankyou so much for your kind words. We're delighted to hear you've had a great experience with our team. Our goal is to always do our utmost to assist our customers and we're very pleased to see this reflected in your experience with us. We wish you every happiness in your new home

5/5

Google

Simply excellent from the first meeting through to completion. We are so pleased to have chosen Michael Graham who were supportive, professional and offered sound advice and guidance that fundamentally made a positive difference to our selling experience. How they handled and supported us through the offer process was especially welcome. Entering the selling process can be stressful and I can't recommend MG enough who I always felt had our interests at heart. Michael and Alex are terrific and a credit to the company.

Richard · 22 June 2023 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Hi Richard, thank you for taking the time to write a review. We're pleased our Milton Keynes team were able to help you with a smooth move and that your experience with us was so positive. Thanks for highlighting Michael and Alex were so helpful.

5/5

Google

Richard was very quick to visit, placed on the market and sold - all within 10 days! We had nothing but positive experiences from the whole team. Lee Barry was our main point of contact who managed the numerous back-to-back viewings on the day we sold. We found his friendly approach mixed with his efficient and timely responses very helpful. Brochure was professionally produced and Ollie the photographer was a star. The app was the icing on the cake - it is a great tool to keep you updated on progress 24/7. All in all a great experience for what can be a stressful time. We have no hesitation in recommending them.

Andy · 22 June 2023 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Hi Andy. We are delighted to hear you've had a great experience with our team, in particular Lee. Our goal is to do our upmost to assist our customers. It's great to see this reflected in your recent experience with Michael Graham.

4/5

Google

The team at Michael Graham Towcester have been super. Our sale took quite a while but the team were continually cheerful and helpful. We were away from the house a lot during the sale but we were always confident that the staff at Michael Graham would conduct viewings and let us know of any problems at the house.

Rosie · 22 June 2023 · Michael Graham Towcester

Agent replied · 21 June 2024

Hi Rosie, thank you very much for writing a review. We're so pleased that you had an excellent experience with us. Thank you for highlighting that the team worked hard to assist you throughout your sale.

5/5

Google

Great service from Magda. She was very helpful and involved along the process and going the extra mile. Thank you Magda!

Victor · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Victor, thank you very much for taking the time to write a review. We're delighted to hear that you had a great experience with us. Thank you for highlighting that Magda went above and beyond to assist you.

5/5

Google

I went for mortgage advice, a very friendly and professional team, after all, the mortgage was dealt with by another Estate Agents, but I would like to say a big thank you to Magda Duff for great service and all help. Anna

Anna · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Anna, thank you for taking the time to write a review. We're glad we were able to assist you and that Magda was able to help.

5/5

Google

I just wanted to say how impressed I am by the service I have received from Magda in the Newport Pagnell branch. Magda ensured I was informed every step of the way and I always had a prompt response to any queries and concerns. I am very pleased with the service I have recieved, thank you.

Tina · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Tina, thank you very much for taking the time to write a review. We're delighted to hear that you are happy with your experience and that Magda was able to assist you so well.

1/5

Google

Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors. They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ. Once said tenant had left, all I was left with was the deposit and no constructive assistance from MG. In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessional I for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now

Alec · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Alec, thank you for raising these concerns with us. We will investigate further and pass on your feedback to the Lettings department.

5/5

Google

We recently completed on our house which sold within 2 days of going on the market. At all times throughout the whole process, Magda at Michael Graham dealt with everything in a swift and professional manner. We highly recommend the team at Michael Graham as a local estate agent.

Ian · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Ian, thank you for taking the time to write a review. We're so pleased to hear that you had a great experience with Madga and the team. Thank you very much for choosing us to sell your property.

5/5

Google

During the time we were dealing with the negotiators at Michael Graham’s office in Newport Pagnell and in particular with their senior negotiator, Magda Duff, for the sale of our house in Giffard Park we had a super experience with them all the way through the process. In particular Magda’s cheerful and positive approach, ably assisted by her junior colleague Catherine Johnson, was key to us getting a fantastic offer within 3 weeks of the house going on sale. Thereafter right through to completion, some 10 weeks later, Magda kept her finger on the pulse of the process ensuring that there were no delays or holdups and she communicated and kept us very well informed at all times. She responded rapidly and effectively whenever we had a question or concern and basically she, efficiently supported by Catherine, were key in making the whole transaction very easy, smooth and stress free. Magda’s personal networking skills also shone through and are one of the key elements, along with her deep knowledge of the local property market, for her obvious fit for her role within the Michael Graham organisation. We are both extremely happy that we selected Magda and thereby Michael Graham to act as sole agents for us for the sale of our property, and would do the same again in a heartbeat should the need ever arise in the future. Great job Magda and keep it up.

Ela · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hello Ela, many thanks for taking the time to write a detailed review. Thank you for highlighting Magda and Catherine went the extra mile to assist you. We’re delighted to hear your experience with us was positive and that our Newport Pagnell team assisted you so effectively.

5/5

Google

We have had a brilliant experience with Michael Graham in Newport Pagnell. They successfully sold our house with great patience and a positive can do attitude. A special mention, especially to Magda as she made us feel Like we were her only clients with prompt responses . Also a special mention to Catherine who was very involved in the process. An extremely professional team . I would have no hesitation in recommending Michael Graham Estate Agents. Many Thanks Jan & Drew

Jan · 21 June 2023 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Jan and Drew, thanks so much for writing a review. We're delighted to hear you had a great experience selling your property with us. Thank you for highlighting that Magda and the team provided a great service throughout your sale.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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