5/5
GoogleRating only, no written review.
Agent replied · 30 March 2024
We appreciate your 5-star rating, Rekhha. Thank you so much.
Trusted Agent profile
Verified
McFarlane Sales & Lettings reviews in Swindon, Cricklade and Marlborough
★★★★★
989 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 989 reviews on three platforms, rated 4.5 out of 5 overall.
900
Reviews on Google
All 4 offices
48
Reviews on View Agents
All 4 offices
41
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Buyers6 reviews
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
Landlords6 reviews
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
Tenants11 reviews
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
Our offices
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
- McFarlane Sales & Lettings Swindon28 - 30 Wood Street, SN1 4AB483 reviews · 418 on Google (4.1)10 in the last 90 days
- McFarlane Sales & Lettings Cricklade102 High Street, SN6 6AA300 reviews · 236 on Google (4.8)6 in the last 90 days
- McFarlane Sales & Lettings North SwindonRedhouse Village Centre, SN25 2FW207 reviews · 165 on Google (4.9)0 in the last 90 days
- McFarlane Sales & Lettings Marlborough106 High Street, SN8 1LT123 reviews · 82 on Google (4.8)6 in the last 90 days
Awards
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every McFarlane Sales & Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleThe sale person was very good .She explained in details about all the properties She showed me.Very good keep up with the excellent
Agent replied · 29 March 2024
Thank you Edson for your positive review, I will be sure to pass it this on to Tianah. I note this is a four* review, we always strive for 5* reviews, please could you advise us what we can do differently to achieve this? Please email your feedback to laura@mcfarlaneproperty.com
5/5
GoogleAnita was extremely helpful, knowledgeable and efficient, good viewing thanks 😊 …
Agent replied · 27 March 2024
We appreciate your kind words, Mike. Thank you for choosing McFarlane Sales & Lettings. If you have any further questions or need assistance, feel free to contact us at 01793 296880.
5/5
GoogleAnita is very professional She knew everything about the properties and help us decide what was best for us. Would highly recommend.
Agent replied · 26 March 2024
Hi Carolina, thank you for your lovely review, I will be sure to pass your comments on to Anita.
5/5
GoogleAlthough the purchase of our desired property fell through, Anita was amazing. Anita was down to earth, incredibly friendly and always kept us in the loop. Anita felt genuine when most agent we encountered did not. 5* due to amazing service provided.
Agent replied · 20 March 2026
Hi Alex, Thank you so much for your wonderful 5* review. We all think that Anita is amazing too :-) Thank you so much. Best wishes for the future.
1/5
GoogleThey are viewing the letting properties without fixing fences in garden exposing the private property next door. The weather has been fine and they still haven’t fixed the fence. Looks an eye sore and and rundown garden. Even makes my garden mess and unsafe. They are disrespectful and lame excuses they don’t care who ever views this property looks at back garden still not fixed anything
Agent replied · 9 January 2025
Hi Katrina, its a shame to see you have left a 1* review for this. I believe this relates to an address in Shaw which is a new property under our management and has had a quote approved for a replacement fence by the landlord but due to the wet weather recently has not yet been able to be completed by the contractor. We hope that the contractor will be able to complete this ASAP and will continue to chase them until completed.
5/5
GoogleVery professional service and support from McFarlane Estate Agents
Agent replied · 9 January 2025
Hi Chris, Thank you so much for your 5* review. Best Wishes
5/5
GoogleCharlotte at Mcfarlane was so helpful! As someone new to Swindon she gave me a detailed explanation to each area and houses that may suit my need. Thank you!
Agent replied · 20 March 2026
Hi Jemima, thank you so much for your lovely review. Wishing you all the very best.
5/5
GoogleWe dealt with Charlotte Oxley who was very polite & professional. I was impressed by her knowledge, answering our questions and seemed to really understand our requirements. Having had dealings with A LOT of estate agents recently her customer facing skills were excellent and she was really engaged when dealing with you, rather than some agent’s literally turning up because they have too! Would definitely recommend her.
Agent replied · 20 March 2026
Good afternoon Louisa, thank you so much for your lovely review. This is so nice to hear. Charlotte is one of our junior's but is really taking to the role and I'm sure has a great career ahead of her. Wishing you all the very best for the future.
5/5
Google5 Stars 🌟🌟🌟🌟🌟 I have the pleasure of working with McFarlane Sales & Lettings, and I must say they are an outstanding firm. From the moment I engaged with them, I was impressed by the warm welcome and the hard work they put into assisting their clients. A special mention goes to Anita, who has been helping us find excellent properties to add to our portfolio. Her dedication, kindness, and willingness to go the extra mile have made the process smooth and enjoyable. She consistently provides all the information I request promptly and efficiently. I highly recommend McFarlane Sales & Lettings to anyone looking for a professional, friendly, and hardworking team in the property market. Anita and the entire team truly stand out!
Agent replied · 9 January 2025
Good morning Dragos, Thank you so much for your kind words. It really is appreciated. Wishing all the best to you and your family.
5/5
GoogleAnita and colleagues at McFarlane were very dedicated and professional. They kept on till a serious buyer had been found. Helpful and efficient, I recommend highly.
Agent replied · 10 December 2024
Good morning Anne. Thank you so much for your lovely review. It really is appreciated. Best wishes for the future.
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your wonderful feedback.
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you so much for your review.
5/5
GoogleKeira fox was great from start to finish in our house move, from viewing to move in day answering any questions and queries we had along the way.
Agent replied · 22 October 2024
Hi Stuart, thank you so much for your wonderful review. It really is appreciated.
5/5
GoogleSpoke to Charlotte Oxley who helped me out a great deal. She gave me properties to look at, got an appointment booked and spoke in a lovely manner the entire call
Agent replied · 22 October 2024
Good afternoon Tommy, Thank you so much for your lovely review. We really do appreciate you taking the time and effort to post this. I will be sure to pass on your comments to Charlotte. Best wishes in you property search.
5/5
GoogleAlthough we have found a property to purchase through another estate agent Charlotte Oxley-Partington followed up on a property we had viewed with her which had come back onto the market. Charlotte congratulated us on finding a property.
Agent replied · 22 October 2024
Hi Lorraine, thank you so much for your kind review. We wish you all the very best in your new home.
5/5
GoogleWe found this agency very helpful and professional, they really had our minds at ease and we felt like they really cared and wanted to help us especially Keira who has been amazing so thank you Keira and also thank you to everyone else who helped. It's greatly appreciated by both of us and we are now a happy family because of you guys..
Agent replied · 22 October 2024
Edilyn, thank you so much for your kind words. It was absolute pleasure and I am glad to hear that you are both now happy and settled. Best wishes x
5/5
GoogleVery impressed with our experience with Laura from McFarlane Sales & Lettings Swindon. From the first moment we met her we felt she was very knowledgeable in her field and felt at ease in knowing we were in good hands.
Agent replied · 22 October 2024
We are privileged to have provided you with a knowledgeable and reassuring experience. Thank you for choosing McFarlane Sales & Lettings.
5/5
GoogleI can't recommend McFarlane enough. Christina, our sales progressor, was always on hand to support in any way she could in the purchase of our first home. She and the team are friendly, knowledgeable and professional and we felt in safe hands throughout the whole process. Thank you, Christina, for all your help in getting us into our dream home!
Agent replied · 22 October 2024
We greatly appreciate your kind words, Molly. Thank you for choosing McFarlane Sales & Lettings for your first home purchase.
5/5
GoogleRating only, no written review.
Agent replied · 14 August 2024
Thank you for sharing your feedback.
5/5
GoogleIt was a long process and full of uncertainty when I buy my home. McFarlane's corresponding person was always helpful and responsive.
Agent replied · 14 August 2024
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us, Steve Leung.
5/5
GoogleBig thanks to Laura & Anita who sold my house. It wasn’t a straightforward situation and had lots of ups and downs along the way but both worked tirelessly (and was always available to chat things through) to support me with selling my property. I was needing to sell at speed and they did just that. Thank you 😊 …
Agent replied · 14 August 2024
We are ecstatic to hear about your positive experience with Laura & Anita at McFarlane Sales & Lettings. Thank you for sharing your feedback!
5/5
GoogleAlthough we didn't ultimately purchase a property through McFarlane Sales and Lettings, we did view several properties on their books and were accompanied to all of these by their negotiator Tianah Poynter. I can only commend McFarlane for how well Tianah represented the company. She was friendly, courteous, extremely well prepared and knowledgeable about the properties she showed and really 'sold' them to us, pointing out where potential existed and putting ideas forward for how changes could be made to make the properties suitable for our needs. Any questions she couldn't answer immediately were followed up with a response in a very timely manner and she kept in touch with us over a couple of weeks to keep updated with our situation, without ever becoming pushy or over-bearing. Well done Tianah - you'll go a long way in this business with your outstanding attitude and obvious empathy with and understanding of people searching for a new property.
Agent replied · 14 August 2024
Thank you Stuart for taking the time to share such kind words. We will be sure to pass them across to Tianah.
5/5
GoogleHighly recommend McFarlane for finding a property to rent in Swindon. Keira was incredibly helpful! She was professional, friendly, and always quick to respond to any questions I had.
Agent replied · 14 August 2024
Your positive feedback is greatly appreciated. We're privileged to have been able to assist you in finding a property to rent in Swindon. Thank you for choosing McFarlane Sales & Lettings.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about McFarlane Sales & Lettings
How many reviews does McFarlane Sales & Lettings have?
McFarlane Sales & Lettings has 989 reviews across its four offices, rated 4.5 out of 5 overall: 900 on Google, 48 on View Agents, 41 on Trustpilot. Company-wide Trustpilot reviews for McFarlane Sales & Lettings are counted once, not once per office.
Which McFarlane Sales & Lettings office has the most reviews?
Swindon has the most, with 483 reviews rated 4.1 out of 5, followed by Cricklade with 300.
Where are the McFarlane Sales & Lettings offices?
The four McFarlane Sales & Lettings offices, by town:
- Cricklade: 102 High Street, Cricklade, SN6 6AA
- Marlborough: 106 High Street, Marlborough, SN8 1LT
- North Swindon: Redhouse Village Centre, Swindon, SN25 2FW
- Swindon: 28 - 30 Wood Street, Swindon, SN1 4AB
What do sellers say about McFarlane Sales & Lettings?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
What do buyers say about McFarlane Sales & Lettings?
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
What do landlords say about McFarlane Sales & Lettings?
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
What do tenants say about McFarlane Sales & Lettings?
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Has McFarlane Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
