McFarlane Sales & Lettings North Swindon reviews

★★★★★ 5/5

Google

🌟 Excellent Service from Veron & Rachel, Highly Recommended! 🌟 I recently had the pleasure of meeting Veron from the sales team, and I must say he is truly exceptional at what he does. Veron is an incredibly energetic person who carries a very positive aura. His enthusiasm made us feel completely comfortable during the property viewing. He went the extra mile by helping us visualise how the home would look and feel for our family. I genuinely appreciate his efforts, professionalism, and the warmth he brings to his work. Wishing him all the very best in his career growth! I also want to extend my appreciation to Rachel, whom I’ve only spoken to over the phone but felt just as connected with. I had made a simple request to her to help find a home within our budget, and she consistently followed up to ensure everything was progressing well with our search. One day, she called to inform me about a property that hadn’t even hit the market yet, she believed it would be perfect for us. Before it was officially listed, she had already arranged a viewing for me. This level of dedication shows how seriously she takes her role and how well she cares for her clients. I wish Rachel a bright and successful future, keep shining and growing! I highly recommend working with both Veron and Rachel. Don’t miss the chance to do business with such committed and thoughtful professionals! 🌟🙌 Best regards Kash & Nadia

Kashely · 15 December 2025

★★★★★ 5/5

Google

Buying a house is very stressful. Thankfully, the house we fell in love with was being marketed by McFarlane. McFarlane were there for us throughout our buying journey, especially Tom and Natalie. We were able to arrange to see the property on numerous occasions and answered any queries we had. They communicated with the sellers on our behalf and kept us updated on the progress regularly. They even communicated regularly with both ours and the sellers Solicitors to keep things moving along. If you are having trouble finding a Solicitor, mortgage broker or surveyor or you don’t know where to start McFarlane can recommend several companies suitable for your needs.

Penelope · 15 October 2025

★★★★★ 5/5

Google

Deborah was very helpful in helping us find fhe right property for us offering us the best help and advice as first time buyers too with the assistance of their recommended financial advisor David at Swindon Property Group. The sale process with very smooth and stress free all the way to a quick completion! Thank you North Swindon Mcfarlane ! 😁

Zannatul · 18 March 2026

★★★★★ 5/5

Google

Great service. Excellent customer service Sophie. Sophie was very helpful and tolerated too many questions. Very knowledgeable, patient lady. Sophie's reception speaks volumes of words about McFarlane. I will definately recommend Mcfarlan any day any time to Friends and relatives.

Kwabena · 18 March 2026

★★★★★ 1/5

Google

Had the misfortune of dealing with this company. Spoke with 2 ladies, Debra and Rachel. Both were absolutely shocking and incompetent. Didn't know anything about the property they were selling. Avoid at all costs

Walter · 25 March 2026

★★★★★ 5/5

Google

I have a very pleasant experience with macfarlane ,the service it's amazing also I would like to thanks Theresa Sutton she is an amazing customer service she is very understanding, helpful , because of her I'm always feel comfortable in my house as soon as have I small issue she is always her to assist me. Thanks you Theresa you are an amazing lady ❤️

Dounia · 30 March 2025

★★★★★ 5/5

Google

I can’t thank Natalie enough for all our help once McFarlanes sold our house! She went above and beyond, our sale and purchase was far from smooth and Natalie was there every step of the way!! Thank you Natalie :)

Abby · 15 December 2025

★★★★★ 5/5

Google

Natalie has been fantastic throughout the whole process of selling our property. She kept us updated regularly and communicated with ours and the buyers solicitors to keep things moving. We couldn’t have asked for any better.

Tracey · 15 January 2026

★★★★★ 5/5

Google

Thank you McFarlane! We exchanged contracts yesterday and we couldn’t be happier. Tom was great when showing us the property and sorting out the early stages, however Jo C has been a super star throughout the whole process. With many issues with the house sale along the way, Jo worked tirelessly to resolve them, her communication throughout the process has been fantastic and is a real credit. She honestly went above and beyond in chasing solicitors and finding out what was going on and really did progress the sale much quicker than if she wasn’t involved! Couldn’t be more thankful! 5* all round!

Alexm1393 · 7 August 2024

★★★★★ 5/5

Google

We purchased our home through mcfarlane! Tom was incredible and made us feel at home while showing us around the house, we ending up falling in love with it and proceeded to purchase. Jo was amazing!!! With the stamp duty time crunch, she was on the ball and regularly chasing solicitors and going the extra mile where possible. Thank you R&P

Rob · 10 April 2025

★★★★★ 5/5

Google

Always been more than happy with the service at Mcfarlane both on the rental side and the sales side. We have used them for many years We have just used them for a sale of a property and I must say everyone at the sales office was exceptional . Jo was our ‘go to ‘ person and seamlessly helped us through the whole procedure Nothing was too much trouble for her or the team . 5* service all round Thanks Guys!

Anne · 31 January 2024

★★★★★ 5/5

Google

Excellent support from start to finish. Communication was great throughout. Tom was an asset to the team, he answered all my queries and his availability for visits was great. A BIG thank you to the team.

Marcus · 15 August 2025

★★★★★ 5/5

Google

We had a great experience working with McFarlane, whilst selling the home that had been in the family for about 60 years. Every member of the team where amazing to deal, from initial survey, carrying out the viewings, providing updates after viewings, all the way through to weekly updates as the sale was completed. They were on top of everything, very professional and had 100% trust in them. It was a five star experience and thank you to the team for making the process stress free for us.

Mark · 15 September 2025

★★★★★ 5/5

Google

Sold our home through Mcfarlane North Swindon. Jo and Tom have been a great help. It has been a lengthy, tricky and very stressful experience, mostly due to the issues that arose from our initial purchase which we eventually pulled out of. Jo and Tom relaunched our property and we were inundated with viewings and offers and achieved a fantastic price. We have finally exchanged on our new home and very much looking forward to completion day. All the staff are very helpful, Tom is always on hand to liaise with queries and Jo will see through the the sale/purchase and chase for updates. I cannot credit Jo enough for her knowledge, empathy and advice, she really does have a very difficult and demanding role in the current housing market climate and for being so patient with us when things were not going in our favour. I would highly recommend them 😀

Jason · 1 May 2023

★★★★★ 5/5

Google

Excellent customer service and would highly recommend Mcfarlane to all! Veron has been an exceptional person throughout the whole process bringing his expertise and enthusiasm to the table. Overall was a great experience!

Daisy · 8 April 2026

★★★★★ 5/5

Google

Jo was excellent throughout. She gave me regular updates and was very quick to reply whenever I had queries in turn, and was generally friendly and helpful at all times. Tom was also brilliant and put up with my many odd questions on the viewings! I'd definitely recommend the team.

Zoe · 16 October 2024

★★★★★ 5/5

Google

Huge thanks in particular to Jo Costin who has been brilliant throughout the buying process of mum’s flat. The whole team in Wood Street were great but in particular Jo worked tirelessly during a very drawn out process, communicating with all parties quickly and professionally. Thank you Jo for your never ending patience and good humour.

Mandy · 24 May 2024

★★★★★ 5/5

Google

Fantastic work by Jo, Anita and the team in selling my house. Their efforts and perseverance paid off and their helpfulness was great all the way though the process. I recommend Mcfarlane highly.

Anne · 15 April 2025

★★★★★ 5/5

Google

After searching for what I wanted which was an estate agent that would commit to selling my parents property by showing gratitude, professionalism, understanding and knowledgable. I found McFarlane estate Agents. The team at old town office have gone above and beyond to help me and sell the property. Always on the phone with updates, emails, regular visits to the property. The sold the property within months of it going up for sale. Always available with good advice. I cannot not recommend the team enough. They certainly took all the stress away from me for selling the property. Very professional highly recommend. Thanks goes to Laura, Anita, Jo and the rest of the team.

Mandi · 22 April 2025

★★★★★ 5/5

Google

A very positive experience from start to finish. From the initial visit to completion we had great communication and enquiries always answered in a timely manner. Thanks to Tom and Jo as main points of contact - they helped us all the way.

Steven · 24 November 2024

★★★★★ 5/5

Google

Charlotte was friendly, informative and assisted us very well. As it turned out, we didn't chose the property, but we valued the help provided, thank you!

KeithS · 15 June 2025

★★★★★ 5/5

Google

All the staff are wonderful and friendly! Jo especially was incredible and so helpful throughout the whole process! There was a lot of delays with solicitors on both sides but we could always count on Jo to chase and give them the push they needed. Her replies are prompt and kept us informed all the way through. She has been crucial to the process and we couldn't thank her more!

Rabina · 23 June 2022

★★★★★ 5/5

Google

Was very fortunate to use them to buy my house. Jo Costin has always been there to answer my questions through out the buying process. Jo Costin was always on hand with progress of the sale. Jo Costin was very professional and available with my queries. Will highly recommend them if you are a buying a property. Thank you

Dipesh · 20 June 2023

★★★★★ 5/5

Google

I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent service, provided in both a friendly and accessible manner Jo helped me with the purchase of my most recent flat and she was knowledgeable, patient, and responsive. I have no reservation in highly recommending McFarlane ( especially Jo Costin ) and my heartfelt thanks for your excellent work on my behalf”- Dr B Joseph.

Bethel · 4 April 2025