McFarlane Sales & Lettings North Swindon reviews

★★★★★ 5/5

Google

Fantastic experience all round, we sold our house and brought our new house through McFarlane. Photos of ours were very professionally done, we had our first viewing less than 24 hours after the house went up for sale and had sold it within a week. They were responsive throughout, chased delays from other parties that were outside of their control, dealt with any issues encountered quickly and professionally and were a pleasure to work with. Would thoroughly recommend. Particular thanks to Dom, Cam and Silvia.

Oliver · 30 March 2021

★★★★★ 5/5

Google

I have been lucky enough to buy my house through McFarlene. They have been a great estate agent through every step of the process. Tom has met us at the house a few times, and has been so helpful whilst we measured everything, and also patient with us. Silvia has been helping me with the sales process, and has been wonderful. As first buyers we are sometime unsure of the process, but she has helped us every step of the way. McFarlene have been very professional (and so friendly), you can always get hold of someone to speak to quickly. Thanks McFarlene!

Victoria · 30 March 2021

★★★★★ 5/5

Google

Me and my husband have just brought the perfect family home through McFarlane. I literally could not recommend them enough. Everyone we dealt with was extremely helpful. We have been to so many viewings & dealt with a lot of agents, however the service with McFarlane was second to none. We had dealt with Tom & Dom in particular who we’re both extremely professional & amazing to deal with.We would definitely recommend.

Ellis · 4 July 2022

★★★★★ 5/5

Google

All the staff are wonderful and friendly! Jo especially was incredible and so helpful throughout the whole process! There was a lot of delays with solicitors on both sides but we could always count on Jo to chase and give them the push they needed. Her replies are prompt and kept us informed all the way through. She has been crucial to the process and we couldn't thank her more!

Rabina · 3 July 2022

★★★★★ 1/5

Trustpilot

Have been lied to every time ive used them

I was manipulated into putting an offer into a property when i was lied to about the reason the last sale fell through. This resulted in a £1600 bill for me. Complaints procedure dont comment and dodge specific queries. State lying is not tolerated and then there are no actions taken to prevent it. Make sure you get everything in writing when you talk to them.

Astin · 3 June 2025

★★★★★ 5/5

Google

Our experience of working with McFarlane was excellent from start to finish. Every member of the team we worked with treated us with professionalism and put our needs first. They were honest, transparent, proactive and helpful throughout …

Jennifer · 15 April 2025

★★★★★ 5/5

Google

Happy with the service, painless and quick. Also went out their way to accommodate us gaining access to the property for measurements and getting quotes for upcoming work.

Dave · 1 April 2023

★★★★★ 5/5

Google

I've just sold a house with Mcfarlane. Achieved a quick sale and Jo Costin was always on hand to progress the sale. Would highly recommend

Paul · 18 May 2023

★★★★★ 5/5

Google

Jo from Mcfarlane has fantastic communication, working with her has been excellent & after dealing with her professionalism and great customer focus, I wouldn’t hesitate in recommending McFarlane to anyone wanting to buy or sell.

Batman01793 · 15 April 2025

★★★★★ 5/5

Google

I have just purchased a property through McFarlane and they have been excellent. Jo Costin was amazing at answering all my queries via email or phone and always kept me updated. Would definitely recommend!

Shannon · 14 May 2022

★★★★★ 5/5

Google

McFarlane Sales team were professional, responsive and supportive during the sale of my property in Old Town. Things didn't always run smoothly, as is the case with property buying and selling, but at every point, Laura and Jo were helpful, informed, and did what they could to move the process forwards. Thank you both!

Helen · 27 June 2024

★★★★★ 5/5

Google

I have known Paul Dearing for many years as I sell New Build homes. He was always a preferred agent of mine and I have no hesitation in recommending him to sell your home. He always puts the client first and works tirelessly to sell your home and then chase the sale through to exchange and completion. I recently had him sell my own home and secured a buyer in a few days and completed in under 2 months which is no mean feat in todays market, where the average sale takes 96 days. You won't be disappointed. 5 star service

Kat · 1 August 2022

★★★★★ 5/5

Google

Thank you to Jo Costin and team (Cameron and Dominic) for a wonderful sales experience. As someone who does not live in the area I had a number of additional requests which the team managed perfectly. I was comfortable throughout the whole process because they were always responsive and provided timely updates. I absolutely agree that McFarlane are the best in the area and would strongly recommend them to anyone.PositiveResponsiveness, Professionalism

Justin · 18 July 2021

★★★★★ 5/5

Google

I have just purchased a property through McFarlane and they have been excellent. Jo Costin was amazing at answering all my queries via email or phone and always kept me updated. Would definitely recommend!

Shannon · 24 April 2022

★★★★★ 5/5

Google

Amazing experience with McFarlene Estate agents. Buying first was stressful but Mcfarlene made everything simple for us. Amazing staff, Thank you Jo for all your help. Would really recommend Mcfarlane.

Kamal · 31 August 2022

★★★★★ 5/5

Google

Jo dealt with my sale and I was beyond impressed. Estate agents often get a hard time (I have had some poor experiences in the past) however, Jo was not only professional and available, but always on hand to answer any queries I had. What made Jo stand out was there were a few queries I had that were perhaps not her responsibility, yet in each instance she exceeded my expectations by going above and beyond. I would definitely recommend working with her and the McFarlanes team. Thanks!

Simon · 30 March 2022

★★★★★ 5/5

Google

Jo dealt with my sale and I was beyond impressed. Estate agents often get a hard time (I have had some poor experiences in the past) however, Jo was not only professional and available, but always on hand to answer any queries I had. What made Jo stand out was there were a few queries I had that were perhaps not her responsibility, yet in each instance she exceeded my expectations by going above and beyond. I would definitely recommend working with her and the McFarlanes team. Thanks!

Simon · 2 March 2022

★★★★★ 5/5

Trustpilot

Amazing customer service

We are currently looking for a house and we came across one we liked and the sellers were Mcfarlane so we called the agent and a lovely lady called Charlotte answered the phone to my partner, the house we wanted to view had been sold subject to contract so she said she would take our details of what we was looking for and help find alternatives, she was so lovely and helpful and as we were on the phone she was sending us links to houses she was so professional and personable and made it very easy for us. She booked us viewings on houses which Anita showed us around she is also so lovely and very helpful and knowledgeable and just makes you feel at ease so Thankyou Charlotte and Anita we really appreciate it

Chloe · 8 July 2024

★★★★★ 5/5

Google

Our sale was prolonged and anything but straightforward through no fault of McFarlanes. If it had not been for the excellent communication skills of both Jo Costin & Paul we may well have withdrawn from the sale. Nothing was too much trouble, Jo updated us on a regular basis, the advice received from both was excellent, cannot recommend them highly enough, thank you.

Christina · 4 August 2023

★★★★★ 5/5

Trustpilot

Cricklaide Office - Tim and Christina

Tim and Christina - Cricklaide Office - Fantastic... Really great support helping with sale of family property. Communication, advice and understanding was first class. Kept us in the loop every step of the way. Fully recommend..

Customer · 16 December 2025

★★★★★ 5/5

Trustpilot

We had seen many estate agents

We had seen many estate agents, however Anita cowley seems to be very helpful and went out of her way to book a viewing for us which was in the market quite new. She gives her personalised touch in all her advices at work. Perfect blend of knowledge and experience.

Joy · 7 May 2024

★★★★★ 5/5

Google

Very good and honest company, pleasure to deal with them

Alexandra · 15 October 2025

★★★★★ 5/5

Google

Absolutely outstanding service, work, professionalism and dedication for the 2nd time from all staff at Mcfarlane North Swindon, From the initial meeting with Nick to completion every detail was explained & queries dealt with quickly. Jo was outstanding, went above & beyond again. All staff are a friendly bunch with passion and dedication.PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 28 November 2023

★★★★★ 5/5

Google

I chose McFarlane to sell my house based on a number of recommendations and I'm pleased I did. Extremely professional service and they sold my house in <24 hours. The photos and the listing for the house was incredibly professional looking. Also a massive thank you to Jo Costin, the in-house sales progressor, for handling a lot of the 'heavy lifting' on this chain, which made things a lot easier for me.PositiveProfessionalism

Jo · 2 June 2022