Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Jo, Fredy and Nick. Jo in particular went out of her way to progress our sale which was complicated by matters completely outwith her control, but her communication skills proved invaluable in bringing matters to a close and speedy exchange. I have no hesitation in recommending McFarlane to anyone wishing to sell a property.
Myles · 12 October 2023
Agent replied · 22 March 2024
Hi Myles, thank you for your lovely review and your recommendation. We really do appreciate you taking the time to write this.
★★★★★ 5/5
GoogleTop drawer from initial meeting with the group sales negotiator until the sale of our property To be mentioned in dispatches should go to Jo Costigan.As we were up against time deadlines which the solicitors acting for others in the chain didn’t appear to appreciate Jo took on the responsibility of chasing everyone concerned in the entire chain and not just our buyers. Something other agents acting in the chain should take note
Jon · 30 March 2022
Agent replied
Thanks Jon! Hope you're both all settled down in your new home now.
★★★★★ 5/5
GoogleTop drawer from initial meeting with the group sales negotiator until the sale of our property
To be mentioned in dispatches should go to Jo Costigan.As we were up against time deadlines which the solicitors acting for others in the chain didn’t appear to appreciate Jo took on the responsibility of chasing everyone concerned in the entire chain and not just our buyers. Something other agents acting in the chain should take note
Jon · 25 March 2022
Agent replied
Thanks Jon! Hope you're both all settled down in your new home now.
★★★★★ 2/5
TrustpilotPoor marketing practice
Macfarlands estate agents should be clear about health restrictions on retirement properties on their listings. It is a waste of purchasers time to view retirement properties to then discover that they are required to share their medical history with the lease holder.
Francis · 14 September 2025
★★★★★ 5/5
TrustpilotAlways had great service when having to…
Always had great service when having to speak to any of the staff at Mcfarlanes. Tracy in particular who steals with the after sales is extremely helpful and friendly. L she is a pleasure to deal with. Ty
Darren · 20 October 2025
★★★★★ 5/5
GoogleGreat service throughout our purchase especially from Jo Costin who kept us updated regularly. Day of completion went smoothly & we were called promptly to advise keys ready to collect.
Lovely gift received on key collection.
Thank you so much .
Sarah · 27 July 2024
Agent replied · 1 August 2024
Hi Sarah, thank you so much for your kind review. We really do appreciate you taking the time to write and it means so much to us. I wish you lots of happy times in your new home. Many thanks :-)
★★★★★ 5/5
GoogleCan’t speak highly enough of Jo. Always on top of everything. Proactive and professional service to ensure the purchase went smoothly.
Always prompt to respond to everyone involved during the whole of the process. Couldn’t have been any more patient and kind during what can be a stressful time. Highly recommended.
Jennifer · 1 January 2024
Agent replied · 22 March 2024
Hi Jennifer, Thank you very much for your lovely. It really is appreciated.
★★★★★ 5/5
GoogleBest agents I've dealt with in Swindon and I've dealt with a few. Lowest fee and highest service. What more can you ask for? Dominic is really good and will advise you best on the sale of your house and Jo is very thorough and approachable when dealing with the progression. Highly recommended! Nothing not to like!
Elliot · 27 November 2021
★★★★★ 5/5
GoogleFrom Viewing to completion McFarlane were superb. Dom and Cameron did not push and offered a relaxed, professional viewing experience. Jo was brilliant helping us progress the sale and the day before completion Cameron went to the property and confirmed we could access the garage, which was a nice touch.PositiveResponsiveness, Quality, Professionalism, Value
Greg · 27 May 2022
★★★★★ 5/5
GoogleThank you Jo for letting me know details of the progress of my move very quickly. On the day of completion I received a lovely hamper. Thank you so much. I recommend Mcfarlane
Maureen · 10 November 2024
Agent replied · 8 December 2024
Good morning Maureen. Thank you so much for your 5* review. It really does mean a lot to us. Good look with getting settled in to your new home and enjoy the treats. Best wishes x
★★★★★ 5/5
GoogleWonderful service from all at McFarlanes, Jo Costin Sales Progression absolutely fabulous during a rocky road to exchanging contracts! Highly recommend.
Jo · 15 April 2025
Agent replied · 25 December 2024
Good morning Jo and thank you so much for your review.
★★★★★ 5/5
GoogleJo Costin at Macfarlane’s was very helpful in all aspects, and was approachable and extremely efficient. Excellent all round.
John7 · 15 April 2025
Agent replied · 15 April 2026
John, thank you so much for your lovely review. It really is appreciated. Wishing you all the very best for the future.
★★★★★ 5/5
GoogleI have just purchased through McFarlane, Jo Costin was looking after the progression of the sale and I really believe without Jo I would not be picking up my keys on Friday? she was totally there to chase and push the sale through, the service was amazing Thank you JoPositiveProfessionalism
Sharon · 8 June 2022
★★★★★ 5/5
GoogleHi
Jo was amazing, kept us both upto speed all the way even through some difficult times, Jo was always open and honest so deserves our 5 star review
Well done
Kevin & Elaine
Kevin · 24 August 2024
Agent replied · 23 October 2024
Dear Kevin & Elaine, thank you so much for your wonderful review. We wish you both all the very best for the future.
★★★★★ 5/5
GoogleJo Costin was fantastic - she went over and above to ensure our sale went through on time.
Charlie · 24 February 2022
Agent replied
thanks for your feedback Charlie.
★★★★★ 5/5
GoogleMcfarlane is very professional & helpful agent company I have never had this good experience. This is the first time I purchase property in UK. I really find the right estate agent - Mcfarlane. I absolutely will recommend Mcfarlane to my friends.
Joe · 15 March 2024
Agent replied · 22 March 2024
Dear Joe, thank you for the lovely review. I am pleased that you are happy with the service we offered and thank you for your recommendation.
★★★★★ 5/5
GoogleJo was so helpful and friendly from start to finish - Our sale was far from straight forward but the communication and advice/assistance from Jo always calmed our worries and stresses and answered questions when we struggled to get them elsewhere. Would recommend McFarlanes to anyone.
Nia · 24 November 2023
Agent replied · 22 March 2024
Hi Nia, thank you very much for your recommendation and your review. It is very much appreciated.
★★★★★ 5/5
GoogleFrom the first conversation with Anita to Jo keeping things moving they were all brilliant
Wendy · 15 April 2025
Agent replied · 15 April 2026
Hi Wendy, Thank you so much for the lovely 5* review. We really appreciate you taking the time to post this. Many thanks
★★★★★ 5/5
GoogleI bought my house recently through Mcfarlane. Wonderful people and very friendly in Mcfarlane. Jo was incredible and very helpful since we gave the offer for our property. She was chasing us on each and every stage of the process until the job gets done. I definitely recommend Mcfarlane and thank you so much Jo :)
Jerry · 10 January 2023
Agent replied · 9 January 2025
Dear Karthick, thank you so much for writing such a lovely review.
★★★★★ 5/5
GoogleGreat Jo I am happy with your hard work to get my Sale finalised.
Peter · 15 April 2025
Agent replied · 15 April 2026
Hi Peter, thank you so much for your 5* review. It really is appreciated.
★★★★★ 5/5
GoogleI bought my house recently through Mcfarlane. Wonderful people and very friendly in Mcfarlane. Jo was incredible and very helpful since we gave the offer for our property. She was chasing us on each and every stage of the process until the job gets done. I definitely recommend Mcfarlane and thank you so much Jo :)
Karthick · 29 December 2022
Agent replied · 3 July 2024
Dear Karthick, thank you so much for writing such a lovely review.
★★★★★ 5/5
GoogleExcellent service for both sales and lettings. Jo and Jacqueline have been excellent
Toby · 15 April 2025
Agent replied · 15 April 2026
Thank you for your lovely review Toby.
★★★★★ 5/5
GoogleSold an HMO through McFarlane Sales & Lettings recently. Jo Costin was very helpful along the way. Excellent comms, always very responsive and willing to check up directly with all parties involved to establish status and help resolve issues. No complaints. Very satisfied.
David · 4 July 2022
★★★★★ 4/5
GoogleJo was really helpful keeping me up to date with things.
Sheila · 27 March 2025
Agent replied · 15 April 2026
Thank you for taking the time to leave us a review Sheila.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
