5/5
I viewed a property in Swindon
I viewed a property in Swindon. With a view to buy to let. Anita at Mcfarlane Estate Agents Old town Swindon. Was prompt,helpful and knowledgeable. I highly recommend Anita at Mcfarlane.

Trusted Agent profile
Verified
★★★★★
207 reviews across 3 platforms
Redhouse Village Centre, Swindon SN25 2FW
Part of McFarlane Sales & Lettings, see every office.
McFarlane Sales & Lettings's Swindon office at Redhouse Village Centre is rated 4.7 out of 5 across 207 reviews on three platforms, including 165 Google reviews rated 4.9. The 41 Trustpilot count is for the whole business. Checked 9 October 2026.
165
Reviews on Google
This office
1
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
McFarlane Sales & Lettings are an award winning local independent Estate Agents specialising in Residential Sales, Residential Lettings and Property Management. Established in 2004 and with over seventy years of combined experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We offer the traditional values you would expect from an established firm and combine these with the latest innovations in marketing, advertising and technology. Our two offices are located in prominent positions in the key towns and villages of Swindon and Cricklade and work closely together to cover these areas and their surrounds.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
I viewed a property in Swindon
I viewed a property in Swindon. With a view to buy to let. Anita at Mcfarlane Estate Agents Old town Swindon. Was prompt,helpful and knowledgeable. I highly recommend Anita at Mcfarlane.
5/5
We are very fortunate to use them to buy my house. Jo Costin has always been there to answer my questions through out the buying process. Jo Costin was very professional and available with my queries. We will highly recommend them if you are a buying a property.
Hi Pankaj, Thank you very much for your kind words and your recommendation. Best wishes.
5/5
Jo was very helpful in keeping us up-to-date with how things were progressing with our sale. Mark & Tom were also great at getting the property listed & sold efficiently.
Hi Adam, thank you so much for your 5* review. We really do appreciate it and wish you all the very best for the future.
5/5
I have been looking for a first time property in Swindon and found afew I was interested in . Booked a viewing for all of them in one day and eventually chose one . The macfarlane team has been more that great from the first phone call to until the completion of the purchase in particular a wonderful lady called Jo costin . She has been calling and emailing me almost weekly and daily at times to keep me updated with any progress and answer all my questions and even giving opinions . I can’t thank her enough and highly recommend this estate agency to anyone looking a property to buy or let . Many thanks once again
Dear Mo, thank you so much for your lovely review. It really does mean a lot to us and I am glad that we could help you find your first home. Thank you
5/5
McFarlane’s Outstanding Team
McFarlane’s service was painless. Very professional and knowledgeable. They are an outstanding team in both sales and letting. Having used both,I cannot fault them. I would recommend McFarlane’s and in particular Laura Jones for all of you property needs.
Thank you so much for your kind words. We really do appreciate you taking the time to write a review. It has been an absolute pleasure working with you.
5/5
Excellent Support, Thank You, Tracy!
Tracy Ockly was incredibly helpful and efficient in dealing with a pest issue we recently experienced in our home. As soon as we raised the concern, she took action right away and arranged for pest control to visit promptly.
5/5
Just can't recommend highly enough! From initial contact to completion has been absolutely spot on from the team. Priced right, plenty of viewings, contact, update, and feedback were always given without me having to chase. Jo, the sales progresser, had her work cut out with my buyers, but she always did everything she could to ensure it all kept ticking along. This was certainly a challenging sale, right up to the 11th hour, but these ladies handled it all so well. Anita, Laura, and Jo, you are all worth your weight in gold. Did I mention they also have the best rate in the market. Would use McFarlane every time.
Dear Mel, thank you so much for your lovely review. It really is appreciated. We all wish you the very best for the future. Kind regards.
5/5
Tom Warren was very friendly and professional when we were viewing the house, followed by fantastic communication, and regular updates on the progression of the house sale from Jo Costin. If we choose to move in the future we will be using McFarland estate agent.
Hi Faye, thank you so much for the lovely review.
5/5
Jo and Mark were very professional and offered sound advice over what turned out to be a rather protracted property sale.
Hi John, thank you so much for your review. We really do appreciate you taking the time and effort to post this. All the very best for the future.
5/5
Great service from start to finish
Great service from start to finish. The best agent to respond to buyers enquiries and sellers needs, in particular Laura Jones. Thank you for all your help
Hi Ram, Thank you very much for your 5 star review. It really is appreciated.
5/5
Simply the best estate agency. Highly recommended
Anita Laura and Tianah from Mcfarlanes are just the best people to sell your home. They sold my house in 3 days and found me a new home too. I cannot recommend them more highly. I have received 5* service. The team really care in a professional efficient and friendly manner. Nothing is too much trouble they are always there to advise and offer support. Incredible results and the best all round Estate agency I have ever dealt with. If you want results contact Anita at Mcfarlanes Old Town Swindon. You wont be disappointed. Paul Swindon
5/5
5 Stars
We had the pleasure of Tracy Ockley looking after our file and she was incredibly helpful from start to finish, always quick to reply, and so approachable. She handled everything in our file with such care and professionalism, making the whole process feel smooth and stress free. We’re truly grateful for her support and would highly recommend her to anyone :)
5/5
The team at McFarlane Anita Cowley is…
The team at McFarlane Anita Cowley is amazing in helping us purchase our first home together. Great service from start to until finish. The best agent to respond to buyers’ enquiries. Anita cowley seems to be very helpful and went out of her way to book a viewing for us. Very professional and knowledgeable.
1/5
Stay Clear
This Agency is awful, passive agressive behaviour, trespassing and a lot of manipulation involved, not to mention the fake reviews they have from bots on sites such as Google.Quick side note to the previous reviews mentioning to lock your doors, don't, just change the locks, they have spare keys but only use them when it's convenient, they are sneaky as they can get.
5/5
Just sold and bought property through the old Town branch, Anita and team gave excellent professional service the best estate agents in Swindon will never use anybody else again.
Hi Matthew, thank you very much for the glowing review. I will certainly pass this on to Anita and the sales team. Best wishes.
5/5
Friendly and professional company. Pleasure to deal with. wouldn't hesitate to recommend. Thanks Jo Costin and team.
Morning Ricci, thank you so much for your kind review and recommendation. We really do appreciate your comments and for taking the time to post these. Best wishes.
5/5
Purchased our home through McFarlane Sales & Lettings. Jo Costin was incredibly helpful along the way and had no issues answering our many questions and concerns. As first time buyers we found this made the process less stressful than it could have been. No complaints.
Thanks for your feedback James
5/5
Fantastic experience all round, we sold our house and brought our new house through McFarlane. Photos of ours were very professionally done, we had our first viewing less than 24 hours after the house went up for sale and had sold it within a week. They were responsive throughout, chased delays from other parties that were outside of their control, dealt with any issues encountered quickly and professionally and were a pleasure to work with. Would thoroughly recommend. Particular thanks to Dom, Cam and Silvia.PositiveResponsiveness, Quality, Professionalism, Value
5/5
McFarlane Estate Agents are QUALITY
McFarlane Estate Agents are QUALITY, they are the best Estate Agent I've ever dealt with, Jacqueline Marchant-Currie especially. She is extremely professional, knowledgeable, efficient and supportive, nothing is too much trouble. Jacqueline provided significant support to me during an extremely long, stressful, complicated situation with a tenant. When I requested something she sent it to me almost instantly and she accompanied me whenever I asked her. Her commitment to clients is always above and beyond. The whole team are professional, efficient and friendly. As soon as you walk in the door you are greeted with a smile and very much a "can do" attitude. Communication is key and they keep you in the loop throughout the process - I absolutely cannot fault them.
5/5
I have been lucky enough to buy my house through McFarlene. They have been a great estate agent through every step of the process. Tom has met us at the house a few times, and has been so helpful whilst we measured everything, and also patient with us. Silvia has been helping me with the sales process, and has been wonderful. As first buyers we are sometime unsure of the process, but she has helped us every step of the way. McFarlene have been very professional (and so friendly), you can always get hold of someone to speak to quickly. Thanks McFarlene!PositiveResponsiveness, Professionalism
5/5
Well what can I say......Sylvia is a marvelous asset to McFarlane. She steered us through our turbulent purchase until completion. If it wasn't for Sylvia we would have withdrawn from what was a nightmare purchase but is now our lovely home. She went over and above her remit to help us. She is very experienced, knowledgeable, kind and considerate. Should we ever move again, we will definitely use McFarlane/Sylvia to sell our property. I would also like to thank Dominic for his help
5/5
What a pleasure it is to be able to praise and wholeheartedly recommend a business for providing such a brilliant service! From the initial contact to final completion this team have been informative and supportive all the way. Mark and Jo …
Good morning Barbara, Thank you so much for your very kind words and lovely review. It really does mean a great deal to the team and it is wonderful to know that their hard work is appreciated. We wish you all the very best for the future. Kind regards
5/5
I've recently sold a property through McFarlane which has proved a difficult and prolonged sale mainly due to the slow and lack of responses from my solicitor. It actually took 6 months from offer to completion and only exchanging contracts on the last day before my buyers mortgage offer expired. If it hadn't been for Jo's unfailing efforts in liaising and acting as an intermediary, this sale would have surely fallen through. A big thank you from me to Jo and team at McFarlane North Swindon.
Hi Stuart, thank you so much for your review. We really do appreciate you taking the time to write this. Best wishes
5/5
Great service
I was looking at purchasing a new build property and used the developers assisted purchase programme to sell my existing property. Mcfarlane were selected as the agents and they promptly came out to take photos etc and my property was on the market within days. I eventually decided to withdraw from the transaction but the service received from Mcfarlane was really good and I would not hesitate to use them if I do decide to sell in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
McFarlane Sales & Lettings's Swindon office has 207 reviews across three platforms: 165 on Google, 1 on View Agents, 41 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
McFarlane Sales & Lettings North Swindon is rated 4.7 out of 5 across all 207 reviews, and 4.9 out of 5 on Google from 165 reviews, checked 9 October 2026.
McFarlane Sales & Lettings North Swindon, Redhouse Village Centre, Swindon SN25 2FW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.