1/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough
★★★★★
1,050 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.
961
Reviews on Google
All 4 offices
48
Reviews on The Trusted Agent
All 4 offices
41
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Buyers6 reviews
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
Landlords6 reviews
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
Tenants11 reviews
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
Our offices
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
- McFarlane Sales & Lettings Swindon28 - 30 Wood Street, SN1 4AB500 reviews · 435 on Google (4.1)21 in the last 90 days
- McFarlane Sales & Lettings Cricklade102 High Street, SN6 6AA313 reviews · 249 on Google (4.8)13 in the last 90 days
- McFarlane Sales & Lettings North SwindonRedhouse Village Centre, SN25 2FW233 reviews · 191 on Google (4.9)21 in the last 90 days
- McFarlane Sales & Lettings Marlborough106 High Street, SN8 1LT128 reviews · 87 on Google (4.7)9 in the last 90 days
Awards
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every McFarlane Sales & Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI’ve used this agency both to rent out and sell my house. They are Blue Chip by their level of professionalism and come very highly recommended. Both my Let and Sale over the last 18 months went swimmingly well, both offices driven by their superb teams based in Swindon and Cricklade that always went the extra mile. They are to be commended and should be considered for an Industry Award for setting the standards so high. Their service is very personable and I found their rates quite competitive, especially when you compare their work ethics with other agents I’ve dealt with in the past. I cannot recommend them enough - take my word that your property and interests will be looked after in safe hands.
5/5
GoogleWe have recently done business with Shaun at SLCA Estate Agents highly recommend. Very professional and pleasure to work with. George- Whole In one Golf
5/5
GoogleRating only, no written review.
1/5
GoogleVery stressful to deal with, out of date practices. Would not use again.
5/5
The Trusted AgentExcellent buyer support from the Swindon team
Just completed on a lovely property and I would like to extend my sincere thanks to Silvia and Julian for their support working with a very challenging vendor. They went above and beyond to help smooth the many bumps in the road caused by the vendor and their conveyancor (the cheapest and worst I have seen). Wouldn't have completed if it weren't for their professionalism and dedication. Always a pleasure to deal with, responsive and keen to drive on to the next stage with consideration and understanding. Its when the going gets tough that the agent's team make the difference and get a sale through to completion. If I were selling I wouldn't hesitate to use this team and highly recommend them.
5/5
The Trusted AgentFantastic Service
Julian and Silva handled the sale of my property with the upmost professionalism. Feedback following viewings was prompt and detailed. Silvia managed the post sale process impeccably including communicating with all parties in the chain and updating me in her own time to ensure that I had the latest details.
5/5
The Trusted AgentSuperb help in buying
Not just the normal stuff, but Silvia tracked down surveyors, tree surgeons and established contact with the Council about what could and what could be done about Council and Highways land adjacent to the property, specifically regarding the height of nearby trees. Extremely helpful. Not to mention the card and the gift when I collected the keys.
5/5
The Trusted AgentMcFarlane’s deliver with efficiency and reliability
Julian and his team, especially Silvia, have been amazing in helping us to sell our property and buy another on their books. They have been professional, extremely helpful and nothing has been too much trouble for them when we’ve needed advice and answers. Our move went smoothly and we wouldn’t hesitate to recommend McFarlanes to anyone who is looking for a reputable agent.
5/5
The Trusted AgentJust the best!
The staff of McFarlane Sales and Lettings could not have been more kind, considerate, hardworking and supportive in helping us through some challenging negotiations earlier this year. We were kept informed of progress throughout the purchasing process and would not hesitate to use them again or to recommend to others.
5/5
The Trusted AgentWarm and Professional.
This lady was an absolute delight and a pleasure to deal with. She was so proactive and helpful - we can’t begin to express our thanks to her for her commitment towards us and our sale. She consistently went above and beyond at every stage of our sale and is to be commended. You will find her so very agreeable and just an all round nice person who will manage your sale or purchase with total efficiency, keeping you informed throughout the whole transaction with her thoughtful, superb communication skills.
5/5
The Trusted AgentSarah Cole, Property Manager. Care and tenacity when dealing with a tenant's maintenance issues.
Since Sarah joined the McFarlane team her response to any maintenance issues I have had, at the property I rent , have been handled professionally and with tenacity. I am very appreciative of the fact that she has always kept me informed throughout the process and also follows up on matters that may involve the building's Maintenance company. June C
5/5
The Trusted AgentWorth Six (6) stars.
We recently sold our property through this agent and the sale was handled by their Cricklade office. We had used their Old Town office previously to rent out our house and their management services proved to be completely reliable and stress free - with no issues what so ever; so we had no hesitation about using them again when we decided to sell. They were proactive throughout and reacted to any points or questions we had, without delay. Their communication throughout was excellent and they kept on top of all the other parties involved without any need for me to chase them along. We were offered every assistance along the way and they even scanned and emailed documents on our behalf when our own resources were packed away. Their team worked well together and went way beyond the level of support and assistance we expected. They really could not have been more accommodating and helpful, and we cannot begin to rate then highly enough. Please use them with total confidence and let them take over the stress and hassle out of buying, selling and renting.
5/5
GoogleI have been a tenant with McFarlanes for a couple of years now. They have always been very helpful and friendly. They have also sorted issues I have had very fast. Can't fault them. Excellent service throughout.
5/5
GoogleI am thrilled to be renting a property through SLCA marlborough. Lesley, Katie and Michelle are fabulous! I have used SLCA in the past and really valued the quality customer service and commitment to supporting their tenants. Circumstances lead to my using a different agent for my last property and that is when I learnt that not all agents are to the standard of SLCA marlborough!!
5/5
GoogleI used SLCA as Letting Agents for around six years and always found them to be most helpful in respect of regular property inspections, and more importantly paying rental payments promptly. They also have a good set of subcontractors who can be trusted to undertake any necessary remedial works. More recently I have used SLCA to sell a property. It was not the easiest property to sell due to its location however SLCA persevered until it was sold. I would have no hesitation in recommending SLCA as either Letting Agents or Estate Agents.
5/5
GoogleI was wholly dissatisfied with the previous agents who handled our three properties, so I dismissed them and asked SLCA to handle everything. From the outset they have handled our business with total professional competence and success. No problem has deflected them, and I have total confidence in their services now and into the future. I would recommend them with utmost hand-on-heart sincerity. They are simply marvellous.
1/5
GoogleABSOLUTELY SHOCKING CUSTOMER SERVICE!!!! As a landlord or a tenant i would never use this company. All they care about is the landlord and disregard the well being of the tenants. My experience with this company was shocking. First of all Matt was my first terrible dealing and very unprofessional when my room had a burst ceiling due to a waste waterpipe from up stairs, and human waste over my bed. He was more interested in getting home than sorting me alternative accommodation. Second problem, and the reason i moved out was someone going into my room with the contract 24 hour notice period. When contacting them asking who was in my room they where unable to answer and tell me who it was so this was a safety issue as very expansive personal items in the room. Third problem was a rodent in the kitchen going in all the cupboards and eating food. Obviously this is coming to build up areas. But i was spoken to disgustingly by the agent quoting her "well just move out" shouting down the phone. As a landlord myself i would be very annoyed at the level of unprofessional behaviour by someone who is representing my property. Last problem was a second waste water pipe leaking in my room down a wooden partition wall. This shows me the level of cowboys/unprofessional craftsmanship going into work in the property. When i moved out 2 weeks early due to all these problems the agent made no effort in getting my deposit back but try and take all my deposit off me and give to the landlord. All in al shocking customer service.
5/5
The Trusted AgentFirst class professionals that go above and beyond
A fabulous team of professionals who supported us through two chain collapses and eventual sale (third time lucky). The team remained positive, professional and supportive through some very challenging times. Though a special mention needs to go to Silivia for her positive, friendly, proactive and professional manner. She kept us informed every step of the way, nothing was too much trouble and she went ‘above and beyond’ to help us. Thank you McFarlanes
5/5
The Trusted AgentGreat Service From All The Team
I found McFarlane to be helpful and informative. They were very pro-active in selling the property in a timely manner. Their knowledge of the local area and market proved invaluable.
5/5
GoogleThey are the nicest people iv dealt with so caring and only want the best for you would definitely recommend to anyone
1/5
GoogleTried to contact McFarlane countless amount of times regarding different properties but never heard back.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about McFarlane Sales & Lettings
Which McFarlane Sales & Lettings office has the most reviews?
Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.
Where are the McFarlane Sales & Lettings offices?
The four McFarlane Sales & Lettings offices, by town:
- Cricklade: 102 High Street, Cricklade, SN6 6AA
- Marlborough: 106 High Street, Marlborough, SN8 1LT
- North Swindon: Redhouse Village Centre, Swindon, SN25 2FW
- Swindon: 28 - 30 Wood Street, Swindon, SN1 4AB
What do sellers say about McFarlane Sales & Lettings?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
What do buyers say about McFarlane Sales & Lettings?
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
What do landlords say about McFarlane Sales & Lettings?
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
What do tenants say about McFarlane Sales & Lettings?
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Has McFarlane Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
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