1/5
As a contractor I would avoid SLCA. I had to take court action to get my payment. Unacceptable from a local business,

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★★★★★
1,050 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.
961
Reviews on Google
All 4 offices
48
Reviews on The Trusted Agent
All 4 offices
41
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
As a contractor I would avoid SLCA. I had to take court action to get my payment. Unacceptable from a local business,
5/5
Brilliant team in both lettings and…
Brilliant team in both lettings and sales. Highly recommended. Kept informed at all times during sale and we couldn't have wished for nicer people.
5/5
Highly Recommended.
I have used the services of this company 3 times now having sold 2 properties through them and also had them manage a property rental of mine. I have previously engaged other companies in the past who’s services ranged from fine (adequate) to others that were a screaming nightmare. Please believe me when I say that you are in safe, professional and caring hands with them that always go the extra mile to look after your interests.
5/5
Our experience with David Hawkes at…
Our experience with David Hawkes at Mcfarlane was excellent - we were kept well informed at each stage. We would recommend using Mcfarlane and would happily use the company again.
3/5
Thieves!!! Gave my verbal notice which they accepted and then after when I moved out they said I didn't so they charged me for another moth of rent from my deposit and they still rent the property out to someone else .Con artists
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
I'm currently letting through McFarlane as I'm writing this, it's been a great experience so far, as first time renters they were very patient with me and always willing to answer questions and queries. There was a lot of communication and ensuring everything went smoothly, after being handed the keys they've been very informative and helpful when there have been issues and problems. So far I'd say I've had a great experience and would recommend their services.
1/5
Absolutely atrocious. Will just ignore maintenance requests for weeks on end. Constantly have to chase them up. Very poor experience thus far. Would recommend against working with them.
1/5
Unprofessional!! Each time we ask them to repair something, they ignore us for weeks. And we have to chase them every single day. I wont recommend them for people who want to let their houses.
5/5
Great company. Very efficient.
5/5
We have recently done business with Shaun at SLCA Estate Agents highly recommend. Very professional and pleasure to work with. George- Whole In one Golf
5/5
Rating only, no written review.
1/5
As a contractor I would avoid SLCA. I had to take court action to get my payment. Unacceptable from a local business,
5/5
Professionals.
1/5
Would give 0 if I could, would not recommend, had 4 months with a dodgy shower and nearly 7 months without an intercom, I wonder if it’ll be fixed by the time my tenancy agreement is up, funny they’ll ring me to check up on my rent but not use money to pay to give me a suitable flat for the £2000 deposit I paid!!!
5/5
Have used McFarlane on a couple of occasions for house sale and purchase. Couldn't recommend the team there highly enough and have done on many occasions! We've pushed house sales for friends and family in Cricklade and the surrounding Swindon area to speak to Julian and team and they've always come up trumps!
1/5
Unprofessional!! Each time we ask them to repair something, they ignore us for weeks. And we have to chase them every single day. I wont recommend them for people who want to let their houses.
1/5
We called this company to get our house valued and potentially listed for sale. Made an appointment with Julian. He never turned up. Called the office, somebody called me back and said Julian was meant to call me to cancel as he had to go …
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Received a very poor experience dealing with these people. Avoid.
1/5
Useless at getting anything done and sting you with fees at every possible opportunity.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.
The four McFarlane Sales & Lettings offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
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