Trusted Agent profile
Verified
★★★★★
1,050 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.
961
Reviews on Google
All 4 offices
48
Reviews on The Trusted Agent
All 4 offices
41
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI spoke to Bradley on the phone about the local area and what's around. He was very knowledgeable about this and now we have visited the town of Cricklade. Upon visiting we want to move here! We will be looking for a house here very soon. Thank you again for sharing local knowledge with ourselves to help our decision on where to move to.
5/5
GoogleJust popped in as thinking of moving to the area next year and spoke to Christina who was lovely and friendly, she took time to tell me about me how great the local area was as she works and lives in the town. She gave me her business card and couldn't have been more helpful. Will definitely be back next year when i make the move next year
5/5
GoogleMcFarlane Estate Agent found us because our property had been on the market for nearly six weeks - Unsold. Tom helped us to remarket our property with new pictures and description - thereby attracting a lot of interest with several viewings within the first week. They are a professional and proactive team especially Tom in his daily reports to us. A thoroughly pleasant experience, D&M
5/5
GoogleSelling our unique house was tricky but the Tim & Tom team sorted it out and they helped us with viewings through a global pandemic for which we are very grateful. Professional, responsive, and most importantly patient throughout. Our sale was the most stressful and lengthy sale ever. [Our buyers solicitor was something else! ] Silvia was always on hand to mop our tears, wipe our eyes and listen to my rantings! when our exchange happened 2hrs before our removal vans left our drive the team cheered along with us! [we like to think it wasn't just that they knew that they would have some space on their phone lines!] They earned every penny as far as we are concerned.
5/5
GoogleI tried selling my house with a, supposedly, leading Cricklade Estate Agent for over a year but they failed dismally. Having spoken to Tim at length, I instructed McFarlane to sell it and, bang, 2 days later it was sold. The McFarlane Cricklade team is the epitome of everything you could want in an Estate Agent - well-connected, knowledgeable and professional. I was struck by their interpersonal skills which is what you want in someone representing your property to others. Tim & Tom were both highly proactive estate agents and attracted a lot of interest in the property which culminated in a sale after 48hrs of them marketing it. Silvia then ensured a meticulous progression of the sale, updating me on a daily basis. McFarlane should be the Estate Agent of choice if you want a professional and proactive team to represent you. A thoroughly pleasant experience all round.
5/5
GoogleAfter a bad experience dealing with the on line company “ strike “ who were hopeless - my confidence in estate agents was not good . I needn’t have worried from my initial viewing with Tim , to follow up calls about my offer were dealt with attentively and professionally. The follow up service from Christina was equally courteous , helpful and proactive . Overall a good experience . To all prospective sellers - use the local professional guys such as McFarlane - as a buyer I would actively avoid the online firms such as Strike - you really do get what you pay for as proven with this house purchase .
5/5
GooglePositive: Very Professional I have rented a property through SLCA which is now Mcfarlane in Marlborough for the last 11 years. In those 11 years the service that was given to us has been steadily improving, now that Mcfarlane have taken full control I can honestly say they are an excellent letting agency. I would like to say a big thank you to Jacqueline in the Marlborough Office for looking after our best interest as tenants always providing service with a smile and always there to help. I can thoroughly recommended Mcfarlane to anyone.
5/5
GoogleWe rented initially with SLCA which was subsequently taken over by McFarlane. Throughout the tenancy Jacqueline Marchant, Currie has been amazing making sure we're kept up to date on issues and changes as well as just being very approachable and earnest, she really did make renting an easier experience. Would recommend above many other rental agencies we've used in the past
5/5
GoogleThank you for your review Nitesh
5/5
GoogleThank you for your review Warren
5/5
GoogleThank you for your review Inga
3/5
GoogleBindu, we are really surprised to see your 3* review. Could you please email courtney@mcfarlaneproperty.com with your concerns and I will happily look into this for you.
5/5
GoogleThank you for your review Peter
5/5
GoogleThank you for your review Kamil.
3/5
GoogleGood Morning Vijay, it is a shame to see you have changed your review from 5* to 3*. If you would like to call us on 01793 611841 or email lettings@mcfarlaneproperty.com and we would be more than happy to look into your concerns.
5/5
GoogleThank you for your review Samuel.
5/5
GoogleThank you for your review Merciana
1/5
GoogleGood Morning Mr Bojar, it is a shame to see you have left us this review. I have searched our system and can find no record of a client/customer in the name of Ryan Bojar. If you would like to call us on 01793 611841, we would be more than happy to look into your concerns. Kind regards
5/5
GoogleThank you for your review Adam
5/5
GoogleThank you for your review.
1/5
GoogleGood Morning, it is a shame to see you have left us this review. If you could give our office a call on 01793 611841, we would be more than happy to look into your concerns. Kind regards
5/5
GoogleThank you for your review Ricardo
5/5
GoogleExtremely professional . Nikki Jeffreys was very helpful and knowledgeable. Highly recommended
Thank you for your review Wendy
5/5
Googlethe Swindon lettings team went above and beyond to find me a property to let. cant recommend enough. t
Thank you for your review Chris, we wish you the best of luck in your new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.
The four McFarlane Sales & Lettings offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent.
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