Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOutstanding Service.
Cameron Pidgeon provided a highly professional service with a strong personal style. A detailed market appraisal and a positive attitude gave confidence to a fast sale achieving the optimum market price. Within the next few days a flurry of viewings occurred leading to multiple offers all led by Cameron providing the personal continuity in a property that was still occupied by my tenant. Within a week the optimum sale was agreed and thoroughly impressed by this performance and service.
Thereafter Jo Costin took charge as the sales progressor making immediate contact to organise all the requirements, including a new up to date EPC I didn’t know was required. From that point forward Jo coordinated both parties efficiently and always answered a call, never making me feel hurried, giving me time to discuss my points with a truly polite and highly professional manner.
As representatives of McFarlane I can’t recommend them strongly enough and urge all looking for an Estate Agent, buying or selling, to make contact with Cameron. You will not be disappointed.PositiveResponsiveness, Quality, Professionalism, Value
Graham · 1 June 2022 · McFarlane Sales & Lettings North Swindon
★★★★★ 5/5
GoogleI spoke to Bradley on the phone about the local area and what's around. He was very knowledgeable about this and now we have visited the town of Cricklade. Upon visiting we want to move here!
We will be looking for a house here very soon. Thank you again for sharing local knowledge with ourselves to help our decision on where to move to.PositiveResponsiveness, Quality, Professionalism
Karen · 1 June 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleWe are looking for a home and can’t stress enough how friendly, helpful and professional Tim, Tom and Sylvia have been. Sadly, we lost the house we wanted to buy with them as we had no buyer for our home, but they’ve been so supportive and helpful to us and are helping us move forward. We are blown away on their care and genuine want to help. If you want a lovely team that will make this house selling and buying process less stressful then do try McFarlane. No smarmy or cliche jargon, real people that can work hard for you.PositiveResponsiveness, Quality, Professionalism
Jackisasausagedog · 1 June 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleHad a good experience with Mcfarlane, very responsive on getting and organising viewings. Nothing was too much trouble. When it came to the latter stages of my purchase Jo was excellent when communication with my solicitor became increasingly difficult. She went above and beyond to make sure we made our completion date. After care was brilliant to with Jo checking in to see how we were getting on. We had a minor issue when first moving in which Mcfarlane dealt with within a few minutes of us calling and receiving a call back. Outstanding level of service and will be using them again.PositiveResponsiveness, Professionalism
JA · 28 May 2022 · McFarlane Sales & Lettings North Swindon
★★★★★ 1/5
GoogleI went to view a property tonight I feel I was treated very poorly and discriminated against when the lady didn't even know me and was told to go to the council for a rented property and never sent the application to move forward when I have more than enough money to pay the rentNegativeProfessionalism
Michelle · 28 May 2022 · McFarlane Sales & Lettings Swindon
Agent replied · 27 May 2024
Good Morning Michelle, it is a shame to see you have left us this review and I am sorry to hear you feel this way. I have spoken with my colleague who held the viewing with yourself and can see an application form was sent to the email address that the viewing was made in. Given your urgency to secure a property my colleague advised that the council might be worth contacting as they maybe able to help you, should you be unable to secure a property. My colleague was trying to be kind and helpful, this was not a comment made to discriminate and was purely an attempt to assist you in your search for a home. If you would like to call us on 01793 611841, we would be more than happy to discuss this further. Kind regards
★★★★★ 5/5
GoogleCould not be any happier with the support and service we have received from Anita and the team at the old town office!! So excited to move into our new home!
Will be recommending Mcfarlane to our friends and family going forward!PositiveResponsiveness, Quality, Professionalism, Value
Chelsi · 28 May 2022 · McFarlane Sales & Lettings Swindon
Agent replied · 27 May 2024
Thank you for your review and good luck with your move into your new home
★★★★★ 5/5
GoogleFrom Viewing to completion McFarlane were superb. Dom and Cameron did not push and offered a relaxed, professional viewing experience. Jo was brilliant helping us progress the sale and the day before completion Cameron went to the property and confirmed we could access the garage, which was a nice touch.PositiveResponsiveness, Quality, Professionalism, Value
Greg · 27 May 2022 · McFarlane Sales & Lettings North Swindon
★★★★★ 5/5
GoogleI have to say that its rare to find an estate agent that is as hard working and as dedicated. I contacted him at any time of day and night and he responded without complaint. He used such good negotiation skills to ensure both parties felt they did well out of the deal. Thank you so much Tom, for all you have done. Nice to see someone change the face of property selling. :)PositiveProfessionalism
Dance · 27 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleI would never normally leave a review about an estate agent, but McFarlanes are different. They are both professional and friendly at the same time. We had a young agent called Tom, who was both courteous and capable simultaneously. He recommended professional photos which, at first, we were unsure about, but the proof was very much in the pudding, basically these sold the property. But after the sale is s where McFarlanes are different. Tom recommended both solicitors and mortgage agents, both of which we’ve settled with despite researching alternatives. All in all recommendedPositiveProfessionalism
Paul · 27 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleExtremely responsive service & very accommodating for numerous requests to make arrangements prior to moving in! Many thanksPositiveResponsiveness, Professionalism
Ruth · 26 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleHugely recommend the McFarlane team. They've been a great support through the difficulty off buying a first house in a competitive market. The team were always friendly, knowledgeable and helpful, answering every email and call. Special praise to Christina, Brad and Craig. Thanks for everything!
Jessica · 26 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleMcFarlane are one of the best agencies I've ever dealt with. They respond quickly in a professional and polite manner. Anita was extremely helpful with the referencing process and the communication was excellent.PositiveResponsiveness, Quality, Professionalism
Francesca · 24 May 2022 · McFarlane Sales & Lettings Swindon
Agent replied · 23 May 2024
Francesca, thank you very much for your kind words. I will pass on your comments to Anita.
★★★★★ 5/5
GoogleJust sold two properties through Mcfarlanes. Loads of viewings and achieved the asking price. Jo Costin smoothed the transaction perfectly.
Thank you Jo for all your help
Tony · 24 May 2022 · McFarlane Sales & Lettings North Swindon
★★★★★ 3/5
GoogleRating only, no written review.
Vijay · 23 May 2022 · McFarlane Sales & Lettings Swindon
Agent replied · 22 May 2024
Good Morning Vijay, it is a shame to see you have changed your review from 5* to 3*. If you would like to call us on 01793 611841 or email lettings@mcfarlaneproperty.com and we would be more than happy to look into your concerns.
★★★★★ 1/5
GoogleExtremely poor management!!!! Waste of the client's time!!!!
The agent no show for twice within 4 days !!!! I'm totally disappointed about this company's arrangement and reputation.
Nigel · 20 May 2022 · McFarlane Sales & Lettings Swindon
★★★★★ 5/5
GoogleI have just purchased a property through McFarlane and they have been excellent. Jo Costin was amazing at answering all my queries via email or phone and always kept me updated. Would definitely recommend!
Shannon · 14 May 2022 · McFarlane Sales & Lettings North Swindon
Agent replied · 13 May 2024
Thanks Shannon for your feedback- much appreciated.
Hope you have settled in well.
★★★★★ 1/5
GoogleHello,so is like this that you treat your customers?!?!?!
Your colleague doesnt show up,to show the flat to my husband and a more fiew people was there waiting?
was for 12.30 our booking,and till now ,nothing!? and now Mrs Anita as gone away...
You know what, my husband loose one holiday day,because of you.
You should at least, show same consideration and be faitfhull to the bookings view hours.
and at least say sorry, for these situation not look for people and ignore it.
was exactly what she has done
Sara · 10 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleAs all of the other reviews say, Jo has has been a brilliant help. She was always on top of everything and when I chased her up she'd always chase for a response.
We had a hard time due to the buyers solicitors but luckily Jo was on top of everything and kept everyone informed along the way while keeping the sale flowing as best she could.
Joshua · 6 May 2022 · McFarlane Sales & Lettings North Swindon
★★★★★ 5/5
GoogleJust sold two properties through Mcfarlanes. Loads of viewings and achieved the asking price. Jo Costin smoothed the transaction perfectly. Thank you Jo for all your help
Tony · 4 May 2022 · McFarlane Sales & Lettings North Swindon
★★★★★ 5/5
GoogleWe sold our house with McFarlane within days of it being listed which was great. We have had a lot of issues to do with the purchase through another estate agent but Jo has been brilliant. She has been chasing and advising us and not sure we could have got there without here. Thank you Jo.
Susan · 4 May 2022 · McFarlane Sales & Lettings North Swindon
Agent replied
Thanks for your feedback Sue. I hope the move went well.
★★★★★ 5/5
GoogleI would like to express my happiness that today I managed to buying my house with Christina help’s. Really appreciate for you amazing service.
Alexandra · 4 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleAbsolutely great estate agents! From start to finish they kept us in the loop and answered any queries we had promptly. We had the pleasure of having Christina look after us, she was amazing! She is such a lovely person and provided 5* customer service. McFarlane are lucky to have such a wonderful member of staff. Thanks so much Christina!
Sophie · 4 May 2022 · McFarlane Sales & Lettings Cricklade
★★★★★ 5/5
GoogleMcfarlane was Fantastic and very professional and made myself and son enjoy our recent renting experience! They took the stress right out of the process and made the journey from searching, finding the right property to moving in as well as settling in so seamless and fun! It felt like we were teammates! Brandon Waite, Anita, Uneiza and the rental team at Mcfarlane are awesome: Friendly, supportive, proactive and very helpful with advice. I will recommend them any day to family and friends.
Chinwe · 4 May 2022 · McFarlane Sales & Lettings Swindon
Agent replied
Thank you for your review and 5* rating Chinwe. We hope you and your son have settled in well.
★★★★★ 5/5
GoogleFantastic agents, who deliver a much more person centred service unlike other agents who try to cram as many people as possible for viewings, and inevitably make buying a house a stressful experience, due to the amount of offers in competition.
Bradley has been amazing. Incredibly friendly, approachable and genuine. He called us up after each viewing to get our thoughts on the properties, and if there was an issue he would chase it up. He is the reason we have managed to buy our perfect home, after taking the time to call us and book us in for a viewing, due to a cancellation. Thanks for all your help Bradley, and all at Mcfarlane. Highly recommend.
Clare · 3 May 2022 · McFarlane Sales & Lettings Cricklade
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
