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McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough

4.5

★★★★★ Excellent

1,050 reviews across 4 offices and 3 platforms

mcfarlaneproperty.com

McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

961

Reviews on Google

All 4 offices

The Trusted Agent logo

4.7 / 5

48

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every McFarlane Sales & Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Wow. Cannot praise McFarlane and especially Christina enough for the excellent service given throughout our entire house purchasing process. Christina was informative throughout and really felt like we were going through this with a friend. She really goes above and beyond. There was times when our solicitors were really disheartening us, Christina always managed to bring our hopes back up and make us excited again. She would ring us just to check in how everything was going and great at letting us know how the process works. As first time buyers we were really unsure, but she made us feel at ease throughout. A real credit to your team and honestly we couldn't of gotten through it in such high spirits without her. Thank you so much Christina and McFarlane!!!!

TheMollyAlice · 29 November 2022 · McFarlane Sales & Lettings Cricklade

Agent replied

Thank you for your lovely review Molly, we are so please to hear you have had such a great experience with Christina and the rest of the Cricklade team.

1/5

Google

Waste of space- never returns calls

Y · 10 November 2022 · McFarlane Sales & Lettings Swindon

Agent replied · 10 November 2023

Good afternoon, I am really sorry to hear you have been unable to speak with a member of staff. If we can be of any assistance please do not hesitate to contact us on 01793 611841 or by email using lettings@mcfarlaneproperty.com

1/5

Google

Waste of space- never returns calls

Yasmin · 9 November 2022 · McFarlane Sales & Lettings Swindon

Agent replied · 9 November 2023

Good afternoon, I am really sorry to hear you have been unable to speak with a member of staff. If we can be of any assistance please do not hesitate to contact us on 01793 611841 or by email using lettings@mcfarlaneproperty.com

5/5

Google

Rating only, no written review.

A · 1 November 2022 · McFarlane Sales & Lettings Swindon

Agent replied · 1 November 2023

Thank you for your review Peter

1/5

Google

Waste of space- never returns calls

Snider · 30 October 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Good afternoon, I am really sorry to hear you have been unable to speak with a member of staff. If we can be of any assistance please do not hesitate to contact us on 01793 611841 or by email using lettings@mcfarlaneproperty.com

5/5

Google

Christina has been excellent guiding us through our house purchase. She has always been quick to respond to any queries and helpful in moving things forward. I would highly recommend the Cricklade office.

Matthew · 30 October 2022 · McFarlane Sales & Lettings Cricklade

Agent replied

Thank you for your 5* review Matthew!

5/5

Google

10/10 to the Cricklade team! Tim, Bradley and Christina did a superb job in marketing our property and helping us find our buyers. We really appreciated their friendly manner and professionalism. Christina was particularly great in providing us with regular, cheery updates! THANK YOU ALL!

Steve · 30 October 2022 · McFarlane Sales & Lettings Cricklade

Agent replied

Thank you for your lovely review Steve, I will make sure your feedback gets back to our Cricklade team.

5/5

Google

McFarlanes were amazing from start to finish and made selling our house easy and stress free. Tim Stanley and Christina Hughes kept us informed and updated from day 1. Would highly recommend to anyone selling their house.

Laura · 30 October 2022 · McFarlane Sales & Lettings Cricklade

5/5

Google

McFarlane was a pleasure to deal with. I was looked after by Christina Hughes who was incredibly helpful and patient with me. She kept me up to date regularly, answered any questions however silly they were and made the process a pleasant experience. I will be singing my praises for McFarlane for a while. Thank you.

Zuzana · 30 October 2022 · McFarlane Sales & Lettings Cricklade

Agent replied

Thank you for your 5* review Zuzana!

5/5

Google

Absolutely great estate agents! From the start of the process Christina communicated everything I need to progress the sale answered any queries in a manner that I could understand. Throughout the process, Christina kept proactively communicating with our buyer, the buyers solicitor, the bank and our solicitor, nudging the process along when it stalled and updating me on progress. promptly. At a late stage in the process with a major sticking point going round in circles Christina resolved the issue which neither our or the buyers solicitors felt inclined to progress or come to an agreement. This allowed us to move to exchange and completion. That is what I call 5 star service. Thank you Christina you are an asset to McFarlane.

Tony · 30 October 2022 · McFarlane Sales & Lettings Cricklade

Agent replied

Thank you for your 5* review and positive feedback Tony. I will make sure this passed across to Christina.

5/5

Google

Faultless service from the McFarlane team, special shout out to Bradley Bates who showed me round the property I eventually purchased and was most professional and accommodating. And to Christina Hughes, a praiseworthy property manager who handled my case through the purchase process, ever polite, courteous and most helpful with her timely progress updates and following up with the home vendor's solicitors. Glad to have her support throughout the process. Absolute star!!!!

Taiwo · 30 October 2022 · McFarlane Sales & Lettings Cricklade

Agent replied

Thank you for your 5* review Taiwo! I will pass your comments across to Bradley & Christina.

5/5

Google

The best estate agent... never went with! We were one below in the chain for our move and McFarlanes (specially a lady called Jo) was the best progressor of a complicated chain we have ever seen. Jo kept the momentum going and we can't thank them enough.

James · 14 October 2022 · McFarlane Sales & Lettings Marlborough

Agent replied · 14 October 2026

Thank you James

5/5

Google

I have just completed the purchase of my first home in Swindon. The whole process was a very positive experience. I dealt with Paul Dearing in the sales team who was both courteous and helpful at all times. Would recommend.

Susan · 14 October 2022 · McFarlane Sales & Lettings Marlborough

Agent replied · 14 October 2026

Thank you Susan

5/5

Google

From the moment we met Paul Dearing, when he came to value our house, we knew he was the right fit with us. Having not sold a house for 31 years we needed to be walked through the process, which Paul did with professionalism and care. He was there every step of the way, going that extra mile to keep us informed, even messaging us at weekends and late into the evenings when needed. Paul is not a 9 - 5 guy and will do what is needed to make a stressful moving process as easy as possible.

Phil · 14 October 2022 · McFarlane Sales & Lettings Marlborough

Agent replied · 14 October 2026

Thank you

5/5

Google

McFarlane were the agents for the landlords from whom we rented our flat. They were always very efficient and charming. When we purchased the flat from the landlords Jo Costin was particularly helpful in smoothing the process.

Charles · 14 October 2022 · McFarlane Sales & Lettings Marlborough

Agent replied · 14 October 2026

Hi Charles - thank you

5/5

Google

We rented initially with SLCA which was subsequently taken over by McFarlane. Throughout the tenancy Jacqueline Marchant, Currie has been amazing making sure we're kept up to date on issues and changes as well as just being very approachable and earnest, she really did make renting an easier experience. Would recommend above many other rental agencies we've used in the past

Matthew · 14 October 2022 · McFarlane Sales & Lettings Marlborough

1/5

Google

I would give them 0* A few years ago I rented a brand new flat from these people I was young stupid and belived what people told me I lived in the property many years happy unfortunately when I moved on to another house they expected the house to still be in its brand new state and took my whole deposit for new carpet and decorations etc I still feel its disgusting now. Please avoid this letting agent you will get ripped off.

Gemma · 13 October 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Hi Gemma, I am sorry to hear you feel this way. Could you please email me the property details and I will happily look into this for you, my email address is courtney@mcfarlaneproperty.com

5/5

Google

A professional service from the whole team, especially Christina who went above and beyond on countless occasions to help us through a very difficult process. Thanks to you all !

Graham · 1 October 2022 · McFarlane Sales & Lettings Cricklade

5/5

Google

I would like to say a big thank you to Anita for helping us find our new home and a fresh start! Anita was so accommodating and professional. We can’t thank you enough.

Elizabeth · 30 September 2022 · McFarlane Sales & Lettings Swindon

Agent replied

Thank you for your 5* review Elizabeth, we will be sure to pass your comments across to Anita.

5/5

Google

The purchasing process was made simple and went smoothly with many thanks to Christina who was helpful throughout the move.

Nick · 30 September 2022 · McFarlane Sales & Lettings Cricklade

5/5

Google

Amazing experience with McFarlene Estate agents. Buying first was stressful but Mcfarlene made everything simple for us. Amazing staff, Thank you Jo for all your help. Would really recommend Mcfarlane.

Kamal · 1 September 2022 · McFarlane Sales & Lettings North Swindon

5/5

Google

We purchased our house through McFarlane and Jo Costin was fantastic. Nothing was a bother and she kept us updated throughout. I would highly recommend them to anyone.

Sarah · 1 September 2022 · McFarlane Sales & Lettings Marlborough

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about McFarlane Sales & Lettings

Which McFarlane Sales & Lettings office has the most reviews?

Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.

Where are the McFarlane Sales & Lettings offices?

The four McFarlane Sales & Lettings offices, by town:

What do sellers say about McFarlane Sales & Lettings?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."

What do buyers say about McFarlane Sales & Lettings?

6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."

What do landlords say about McFarlane Sales & Lettings?

6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."

What do tenants say about McFarlane Sales & Lettings?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."

Has McFarlane Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent.

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