5/5
Googlecouldnt thank the team(duncan , sam and maggie) enough for the wonderfull job they all did selling out house would highly recommend them so thanks guys all the best
Trusted Agent profile · Hertfordshire
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Mather Marshall reviews in Stevenage, Hatfield and Knebworth
★★★★★
581 reviews across 3 offices and 4 platforms
Mather Marshall has three offices, in Stevenage, Hatfield and Knebworth (Hertfordshire). Together they have 581 reviews on four platforms, rated 4.5 out of 5 overall.
418
Reviews on Google
All 3 offices
31
Reviews on Facebook
All 3 offices
129
Reviews on View Agents
All 3 offices
3
Reviews on Trustpilot
All 3 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers45 reviews
Darren is The Best Estate Agent in Knebworth!! he sold our house in a week to the second person that viewed it, the marketing was spot on and a cut above the ...Read all 45 from sellers
Buyers38 reviews
We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as ...Read all 38 from buyers
Landlords2 reviews
Adrian would particularly like to recommend John White (front of house) for a permanent full time position!Read all 2 from landlords
Tenants3 reviews
I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked ...Read all 3 from tenants
Our offices
Mather Marshall's three offices, most reviewed first. Each has its own page.
- Mather Marshall Stevenage129 High Street, Old Town, SG1 3HS307 reviews · 265 on Google (4.2)10 in the last 90 days
- Mather Marshall Hatfield27 Market Place, AL10 0LJ148 reviews · 110 on Google (4.4)7 in the last 90 days
- Mather Marshall Estate Agents Knebworth132 London Road, SG3 6EY126 reviews · 43 on Google (4.9)0 in the last 90 days
Latest reviews from every Mather Marshall office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMany thanks to Duncan and the team with all the assistance received during the sale process outstanding service keep up the good work.
5/5
GoogleGreat service from both Duncan and Sam, sold my house quickly and efficiently and even advised on mortgage advisors and solicitors. Thank you ??
1/5
Google***NEVER DEAL WITH THEM*** I tried to make a deal with them but it looks like some of them should come back to school and learn how to serve customers and how to treat people. I called them two days ago asking for house where some nice lady told me its impossible to view and guess what? two days after - its unavailable no one decide to inform me or anything like this. They are not fair.
Agent replied
Dear Kinga The lettings business was originally owned by a Mrs D Norris who has now left and I Paul Mather am once again running this side of the business I apologise for any bad experience you received and hope now that the staff have changed we can assist you in the future all the best Paul Mather
5/5
GoogleI cannot rate this Estate Agent enough. They give 100% to customer service wether you are buying or selling. Keeping you updated throughout the whole process. I would definitely recommend them if you are looking to either buyor sell a property as they give an A*** service
5/5
GoogleThe most efficient agents I've dealt with in Welwyn-Hatfield. Our purchase went very smoothly, and MM dealt very quickly with the few issues that arose.
5/5
GoogleMany thanks to Duncan, Sam and their team for providing brilliant support and assistance while buying the property. Thanks guys and keep up the great work!!!
5/5
GoogleOutstanding Service!!! The professionalism, help and support of both Sam and Duncan was second to none. Highly recommended!
5/5
GoogleAs someone who speaks up when service is poor, I could not let the chance pass by to praise all at Mather Marshall. We recently sold our flat with MM, having bought it through them 5 years earlier. Sam and Duncan were superb for us throughout. I would point out that we first listed our flat on the market with Wrights. We chose them over MM in order to gain favour given we wanted to buy a property they listed. MM understood our decision but did not let it lie, they contacted us on a couple of ocassions to remind us they were confident of selling our flat. They also sent us a Christmas card, which was a lovely touch given we were not a client. By that time Wrights had not only let our purchase slip to a rival, but made a poor job of selling our flat and we removed it, disillusioned. We knew there was only one place to go when we wanted to re-list months later. Sam Cox sold our flat within a week, having been on the market much longer unsuccessfully with Wrights. Unfortunately the buyers pulled out after a couple of weeks of us not finding a suitable property but Sam sold it again only a week later. Other local based agents we experienced pushed incorrect info on us, didn't understand or listen to our needs or didn't understand the market. I'd not accuse them of being liars, but certain other agents staff are so inexperienced, their misinformation is dangerous in such a huge decision making process like buying and/or selling property. With MM, there isn't a scenario Duncan Duffy hasn't experienced or a square inch of Hatfield he doesn't know inside out. Sam is open, honest and not pushy. We viewed properties Sam was selling as well and we felt more able to talk to him openly and trust what he was saying than other negotiators. These guys have a much more personal approach and service compared to the larger agents. Even after the sale was agreed, I leant on Duncan more than I did my solicitor to ensure different stages of the sale were solved smoothly. His advice was invaluable. He helped at every step and managed the whole chain perfectly and professionally. We experienced, through our buy and sell, 6 or 7 different agents and I have complaints about each one of them, either back office or the negotiators, or both. The only agent I would recommend in this area is MM, don't make the mistake of going for who you want to buy with or who tells you your property is worth the most. Just give it to MM.
5/5
GoogleMather marshall is the best estate agency in Hatfield. Very professional team and stress free service. I highly recommend fully managed service to all new and experienced landlords.
1/5
GoogleI’m speechless. Put my property for sale after being talked into all they could do. Took weeks for the paperwork to come through. No viewings in almost 2 months despite other Agents having several. Not one update and when I politely called to get an update got verbally abused by Duncan. Then complained to company owner Paul who was even worse! Complete Micky Mouse/unprofessional company. AVOID.
1/5
GoogleHorrible company, they enjoy scamming people, irresponsible and disrespectful employees. They rent properties which are not ready to live in, rented a house without hot water and they took one month to fix it!!They are ready to take your money but not ready to fix anything or sort the problems out.
5/5
GoogleA smooth and easy sale for us. Incredibly nice people and very helpful and honest. Would highly recommend them.
5/5
GoogleExcellent service, very accommodative as I had 3 or 4 visits to the propriety before I made an offer. Good local knowledge, Sam kept me updated throughout the process, really hassle free as a first time buyer. I would strongly recommend Mather Marshall to anyone selling or buying
5/5
GoogleFirst Class Service! Thank you to both Sam and Duncan for all of your hard work resulting in the successful sale of my house in Garden Avenue! Much appreciated.
Agent replied
Hi Liz that’s great to hear and will make sure your kind words are passed on to the team Enjoy your new home !! Paul Mather FNAEA MARLA
5/5
GoogleWe were extremely happy with the service we received from Mather Marshall when buying our first home. In particular the service we received from Sam was impeccable. From start to finish he was very helpful, going over and beyond to move things along smoothly in a timely manner. I would highly recommend their services. D. Ola
5/5
GoogleExcellent professional service. We’re really pleased with service provided from the agency and especially Sam. We’ve been kept updated with our selling all the time including the weekend and days off. So if you looking for sale/bye or let- ask for Sam and he won’t let you down. That’s a promise.
5/5
GoogleSo professional at all times - we were kept in the loop throughout the whole process! Sam Cox and Duncan were just amazing - always getting back to me never needed chasing!
5/5
GoogleMy partner and I were first-time buyers, Mather Marshall and especially Sam Cox had been extremely helpful throughout the whole process. Sam had been very hands-on from the first time we saw the house we bought until the exchange of contracts. We were always able to reach him and through the process was there to assist both sides. Furthermore, there are a lot of agents that will pressure you to meet their brokers before you even view a property, thankfully with Mather Marshall we didn't have these pressing techniques, we got a recommendation of an amazing broker from them (that we ended up using!), but never felt the pressure to proceed with their people. Overall, we had a very pleasant experience with Sam, he went the extra mile to accommodate our needs and kept a very good balance between the sellers and us. We love our new house and we are very thankful to Sam for all his support. "
5/5
GoogleNewly Refurbished! New LED window display, really attracts attention from passers-by.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
We believe this has been posted in error as we do not appear to have or had a client named Curtis Neaverson that has utilised our services.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Mather Marshall
Which Mather Marshall office has the most reviews?
Stevenage has the most, with 307 reviews rated 4.3 out of 5, followed by Hatfield with 148.
Where are the Mather Marshall offices?
What do sellers say about Mather Marshall?
45 reviews from sellers, rated 4.9 out of 5 on average. For example, Mark wrote: "Darren is The Best Estate Agent in Knebworth!! he sold our house in a week to the second person that viewed it, the marketing was spot on and a cut above the ..."
What do buyers say about Mather Marshall?
38 reviews from buyers, rated 4.9 out of 5 on average. For example, Joanne wrote: "We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as ..."
What do tenants say about Mather Marshall?
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Megan wrote: "I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked ..."
