Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have always had very positive experiences with Mather Estates. I originally purchased a flat through them and their conduct and support through the purchase process was exemplary, I particularly enjoyed dealing with Duncan who was always commercial and sensible in his advice. I have continued to have occasional dealings with Duncan and the team, and they have always been helpful and responsive. They are approachable and willing to assist, even with matters outside the usual scope of their role. It’s reassuring to deal with a firm that remains supportive beyond the initial transaction. I would happily recommend them to others.
Melanie · 22 June 2026
★★★★★ 5/5
GoogleFor the last 25+ years Mather Estates have been our go-to estate agents. We have used their services for buying, selling and probate valuation. Each time they have been professional, supportive and made the buying/selling process easy to navigate. We have worked with Duncan who is an expert in his field and has years of local knowledge under his belt. I would not hesitate to recommend Mather Estates or go back to them again for any future requirements.
Sofie · 22 June 2026
★★★★★ 5/5
GoogleWe had a great experience from start to finish. Jordan and his team were professional, friendly, and very responsive throughout the entire rental process. Communication was excellent, everything was clear and well organized, and the apartment was exactly as described. Thank you, Jordan and your team, for making the whole process so smooth. We highly recommend your services and would definitely rent through you again.
Nicolae · 1 August 2026
★★★★★ 5/5
Google“Jordan Allardyce from Mather Estates was excellent throughout the property viewings. He was knowledgeable about the property, answered all my questions clearly, and was honest and professional. He was also friendly, helpful, and never made me feel under any pressure. I would happily recommend Jordan to anyone looking for a reliable and knowledgeable estate agent”
George · 22 July 2026
★★★★★ 5/5
GoogleWe trusted Mather Estates in Hatfield because of their excellent reputation in the real estate business, and they did not disappoint. Their reliability and expertise ensured a smooth and efficient process, and we're beyond grateful for their help. Duncan is a true professional and I highly recommend...
JSR · 22 July 2026
★★★★★ 5/5
GoogleI would recommend this estate agent. 5 stars! to Duncan and the team. All the staff are very friendly, kind and helpful. And always willing to go above and beyond. They understand the local market well and are realistic with it. Excellent communication and made the process as seamless as possible.
Amanda · 19 March 2026
★★★★★ 5/5
GoogleIve used their service several times already for rental and also purchase and service is amazing as ever. Very efficient and knowldegeable, especially Duncan who is an expert in the area. He goes above and beyond to resolve even the most complex issues. Can't recommend enough you can truly relax in the process
Julianna · 20 February 2026
★★★★★ 5/5
GoogleI highly recommend this agency to anyone looking to buy a home. They supported me from the very beginning with professionalism, prompt communication, and a genuine sense of responsibility.
During the process, I encountered unexpected difficulties with my mortgage advisor, and the agency went above and beyond to help me resolve the issues so I wouldn't lose the home I wanted. Their dedication and willingness to assist made a real difference.
Unlike my previous experiences with other agencies, the agent was always punctual for viewings and provided all the information I needed throughout the process. Their excellent service, reliability, and commitment to their clients made the entire experience much smoother and less stressful.
Valeriu · 22 July 2026
★★★★★ 5/5
GoogleJordan was our estate agent, he was very reliable and easy to communicate with.
As FT buyers he helped us through the process and answered any questions as and when they came up.
Great help thank you so much Jordan
Ben · 27 February 2026
★★★★★ 5/5
GoogleThis is the second time I have used Duncan and his team in Hatfield to sell a property and as usual I received a first class service .. courteous, prompt and helpful. Keep it up guys :)
Nicci · 22 November 2025
★★★★★ 5/5
GoogleI wanted to give a great thanks to Jordan and the team. Made the whole process easy would totally use them again!!!
Luke · 20 February 2026
★★★★★ 5/5
GoogleWonderful service from these guys. Very professional, knowledgeable and responsive. Duncan was a true expert and so helpful from start to finish. Highly recommend
Tom · 20 January 2026
★★★★★ 5/5
Google⭐⭐️⭐️⭐️⭐️
Fantastic service from Mather Estates. Jordan was professional, responsive, and made the whole process smooth and stress-free. Highly recommend!
EWP · 20 February 2026
★★★★★ 1/5
GoogleIf you scraped the bottom of the barrel you would come out with a more competent and capable set of workers than this estate agent. Personal experience as well as countless friends have led me to the conclusion that this is an estate agent to avoid at all costs. Unless of course you are prepared to lose at least 50% of your deposit; the majority of which is over damages prior to your tenancy. Surely an inventory would prove otherwise you may ask? Wrong. Inventories are down to the landlord, and from my experience no inventory was done, despite contrary claims. To save myself and the reader some time, bullet-pointed are just some of the key issues i found with Mather Marshall.
- Landlord (Joint owner of the estate agent) squares up to me in office and threatens me when confronted upon the issue of why the return of my deposit was 2 months late.
- During tenancy landlord/agent was called numerous times concerning various issues with the house such as faulty boiler. Nothing was done.
- Mold was growing in one of the rooms. The proposed solution? Keep window open all day (during winter!).
- Charge for wear and tear.
- Charge £66 for extremely cheap door handle.
- Charge over £1000 all together for redecoration due to a couple of blu-tack stains which were there prior to tenancy.
- Charge for "hole in wall". Once it was proved with pictures that the hole existed prior to the tenancy, charge was removed and another charge for scraped banister was added to compensate.
- General rudeness and inefficiency of staff prior to, during and after tenancy.
From the first day it was obvious that I would eventually have to settle matters through court which is exactly what happened. They charge students for the same things year in year out, putting deposits into their pocket and leaving the house in the same condition. Condition of the houses are shocking, landlords are nowhere to be seen during the tenancy and everywhere to be seen when the time comes to pocket deposits, and the staff couldn't organize a piss-up in a brewery.
I feel like this is one of those estate agents that one picks out of naivety and thus only has the unfortunate experience of renting for a year. Never again. Underestimate their surreal incompetence at your peril.
Norire · 1 May 2015
Agent replied
Dear Norire
The lettings business was originally owned by a Mrs D Norris who has now left and I Paul Mather am once again running this side of the business
I apologise for any bad experience you received and hope now that the staff have changed we can assist you in the future
all the best
Paul Mather
★★★★★ 5/5
GoogleKnowing Mathers for years through various transactions, I had no doubt in my mind on who to use when letting out my apartment. Their fully managed service from start to finish can’t be matched. Communication and responsive when needed!
Sam · 21 August 2026
★★★★★ 5/5
GoogleA great experience and start to finish from Duncan and the team would appreciate all their support and guidance would highly recommend
Ben · 22 October 2025
★★★★★ 5/5
GoogleGreat experience from start to finish. All staff involved so helpful and knowledgeable and always very approachable. Made a very stressful time of moving a lot easier. Thanks to all.
J · 21 August 2026
★★★★★ 5/5
GoogleDuncan, Sam and Jordan were all brilliant throughout. A very stressful time made easier with their expertise, communication and support. Can’t thank you all enough, legends!
Georgia · 3 August 2025
★★★★★ 5/5
GoogleDuncan sold my property despite very few people wanting to buy we had quite a few viewings. We accepted an offer that was later rescinded after the survey, Duncan worked hard to negotiate and get the sale over the line.
Strongly recommend this independent company for proper customer care .
Susan · 22 August 2024
★★★★★ 5/5
GoogleWe purchased our first home through Mather Marshall.
Duncan, Daisy and the rest of the team were super supportive.
Right from viewings, to second viewings - Duncan ensured we had enough time and space to make a decision. No sales or pressure tactics, just professional behaviour and clear communications throughout. While we chose to go with our own mortgage advisor, Duncan totally respected this and did his best to keep all parties going throughout the conveyancing until completion.
Great job guys, thanks so much once again.
Raj · 14 June 2022
★★★★★ 5/5
GoogleWe have just brought our dream forever home through Mathers Estates and the whole process has run smootly so far. We have mainly dealt with Will who is always prompt with emails and very helpful as well as Dianne who has done all our many …
Fay · 22 August 2024
★★★★★ 5/5
Google5* Service. Duncan done a great job negotiating, and supporting us as first time buyers. Would definitely recommend
Mighton · 3 August 2025
★★★★★ 5/5
GoogleEva on the lettings team at Mather has been wonderful! She communicates quickly and goes the extra mile. Highly recommend.
Nicole · 18 August 2026
★★★★★ 5/5
GoogleMathers were excellent in handling the sale of our property. They work tirelessly to provide the best service and the their communication is first rate. Highly recommend.
Scott · 28 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
