Mather Marshall reviews from buyers

★★★★★ 5/5

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Goes above and beyond

We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as required. Darren ensured he pushed all sides to help with timelines and went above and beyond to ensure we were able to move into our dream home. Darren took a lot of pressure off us at what should be a very stressful time, he is a delight to work with and I wouldn’t sell a house with anyone else. Thanks Darren we will forever be appreciative of your help

Joanne · 23 March 2022 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Excellent

Darren went above and beyond to help me buy as a first time buyer buy from Mather Marshall clients. The process was dragging so Darren stepped in. Excellent communication and support.

Emma · 9 March 2022 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Communication was key

Mather Marshall kept in constant contact during the process of buying a house from one of their clients, and made the process easy to understand. Despite some hardship (unrelated to their service), they still managed to get our purchase across the line and we're now first-time home owners.

Robert · 2 July 2021 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Above & Beyond

This had previously been a tricky purchase and Darren went out of his way to get things running smoothly, we got the deal (and the keys!) over the line within a month. Efficient and professional, I will certainly use Mather Marshall again.

Alex · 28 June 2021 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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The extra mile and many more ...

Exceptional service, Darren went well above the call of duty to help us achieve our dream forever home. We simply cannot thank him enough, he helped us in every way from offer stage, right through to completion and helped my family and I throughout. He was kind, and always 100 per cent professional and diligent . I would 1000% work with Darren in any property move or sale . Jamie Doyle

Jamie · 27 February 2021 · Mather Marshall Estate Agents Knebworth

★★★★★ 4.7/5

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Upmost professional and accommodating

Would recommend Darren and his team, during what was at sometimes a stressful purchase (no fault of Mather Marshall) Darren did everything in his power to elevate the stress and accommodated us whenever we asked. Would definitely use him in the future if the opportunity arose

Karen · 16 October 2020 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Fantastic servicr

Fantastic service, nothing to much trouble, good local knowledge, very supportive during a difficult sale for us as a family.

Antonia · 4 July 2020 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Fantastic service

In all aspects of the transaction Darren was fantastic. At the outset he was always on time, his valuation was very sensible (and achievable) and the details/photographs were spot on. We had a couple of viewings very quickly the second of which made an offer which after some discussion was raised (Darren was an excellent middle man) and which we then accepted. All pretty painless so far. Unfortunately however as the legals commenced it transpired that there was an issue around the title to one of the other properties in the chain. This issue alongside some very slow and disorganised lawyers had the potential to completely stall the process and if it had not been for Darren this might well have been the case. His endless energy and willingness to chase everyone involved to the point of making himself unpopular was what got us there in the end and we successfully completed pre Christmas in line with everyones wishes. If I ever need another estate agent theres no one else I would use.

Paul · 16 February 2020 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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House purchase experience efficient and professional

Sam was our point of contact during the purchase of our home. We found him to be friendly efficient and professional throughout what was a long and frustrating process. He was very knowledgeable about the conveyancing procedures and was always able to come up with helpful solutions whenever problems arose. He responded to our calls/messages promptly and when he wasn't available somebody at the office was on hand to assist

LG · 19 September 2018 · Mather Marshall Hatfield

★★★★★ 5/5

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Mather Marshall

Right from the very start Darren could not have done any more to help me whilst buying my new home. I would 100% recommend Darren and the service that he provides and how he made me feel totally at ease and gave me regular updates throughout the whole process which really took the pressure off of such a stressful process. Nothing was too much bother and he was totally committed from start to finish.

Louise · 7 August 2018 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Excellent estate agents

Mather Marshall helped us with the purchase of our first home. They were very friendly and helpful. If we were to sell this property in the future we would use Mather Marshall.

Tamika · 26 May 2018 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Is it a bird?...a plane? No, it's Mather Marshall

Some people say that buying a new home is the second most stressful event in life, after losing a close family member. Well, I've gotta tell you that Mather Marshall made the whole process about as stress free as it could be.. Over a period of about 7 months we had 2 offers accepted on 2 properties, and although the agents dealing with both sales talked the talk, neither walked the walk. They were both keen to confirm that we were cash buyers and our bona fides were up to scratch, but not so energetic in easing the vendors' along with their bits and pieces. Consequently, we got nowhere with either property. And then I heard the sound of horse's hooves, and Darren Gilbert of Mather Marshall galloped over the horizon, heading in our direction. I thought it strange that he was dressed in shining Armour, but who am I to judge? He did his estate agent's thing without being too pushy, confirming that we were legit and easing the vendor along with a smile and a gentle nudge. He kept us informed at every stage and we completed in about 6 weeks from first viewing to taking charge of the keys. Darren is a breath of fresh air...and the house isn't bad, either. I would recommend Darren and Mather Marshall without a second's hesitation, in fact, I've already suggested that my daughter, who wants to move out this way, makes good use of Darren's expertise. How bad can that be? Martin Levison Welwyn

Martin · 8 May 2018 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Professional and responsive

Rating only, no written review.

Sarah · 9 April 2018 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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VERY HONEST AND HELPFUL *??*??*??*??*??

I try to buy the house many agent but Mather Marshall give me right opportunity and they help me to buy my first house .SAM is very good person ,he help me start to end. Thank you for your all team. Many thanks SANDESH

Anonymous · 1 April 2018 · Mather Marshall Hatfield

★★★★★ 5/5

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Fantastic Service

We were extremely happy with the service we received from Mather Marshall when buying our first home. In particular the service we received from Sam was impeccable. From start to finish he was very helpful, going over and beyond to move things along smoothly in a timely manner. I would highly recommend their services. D. Ola

Deborah · 15 March 2018 · Mather Marshall Hatfield

★★★★★ 5/5

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Helpful and proactive sales agent

I was a first time buyer and i didn't have have sufficient knowledge and experience about purchasing property. Mather Marshall sales team( specially Sam) helped me a lot throughout the process.. I always got them through whenever i needed. Everyone in the office were very friendly and helpful. My transaction process was quick and smooth only because of them. .. No doubt they are highly professional and recommended..

XAVIER · 27 November 2017 · Mather Marshall Hatfield

★★★★★ 5/5

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Professional & Freindly

I was purchasing a property advertised through MM. From the outset, MM were very prompt in responding to my requests. If I used email they always acknowledged that action was being taken and followed up very promptly. In this era of social media I liked that MM would typically phone me to give me updates and make sure that I had all that I needed. Thanks especially to Tracey who was my main contact and also to Linda, Barry & Fraser.

Tony · 4 August 2017 · Mather Marshall Stevenage

★★★★★ 5/5

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Sam and Duncan are great

Sam and Duncan sold me my new house which I am now writing this review from in peace, calm and comfort. Sam - Sam is a really warm soul. He is always professional and knowledgable. He showed me my property several times, always with a smile on his face. He actually showed me several properties so I felt as though I got used to him over time. I have to say that I did't have as much to do with the team dealing with the purchase as I did with the ale but I wouldn't hesitate to use Mather Marshall for the sale of a property. Sam went the extra mile in removing a kingsize bed from the house I was buying after the tenants left, which really helped me out. Duncan, the branch manager was really helpful in making sure that the purchase went smoothly. The team always answered and returned calls promptly and couldn't do enough to help me whenever I called. I rate the team at Mather Marshall very highly and would not hesitate to recommend them to anyone.

Nikola · 25 July 2017 · Mather Marshall Hatfield

★★★★★ 5/5

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House Purchase

I would like to thank all the staff especially Tracy and Fraser for giving me a guided tour around the house purchase and making me feel most comfortable. Their knowledge is vast and their professionalism most welcome. Thank you !!

Colin · 16 July 2017 · Mather Marshall Stevenage

★★★★★ 5/5

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Friendly and approachable

We found Darren of Mather Marshall friendly and approachable. As purchases, he kept regular communication between ourselves and the Vendor, ensuring that the buying process went as smoothly as possible. His door was always open to any queries, ideally located within the Knebworth Village on route for the school drop off! Would highly recommend.

Sarah · 15 July 2017 · Mather Marshall Estate Agents Knebworth

★★★★★ 5/5

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Quick and smooth-running sale

Estate agents are friendly and attentive, very easy to get hold of. Kept us updated throughout the process and greatly contributed to the pleasant, no hassle experience that buying our first home turned out to be. Many thanks Mather Marshall.

Emily · 15 June 2017 · Mather Marshall Hatfield

★★★★★ 1/5

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Awful experience

I have been very disappointed with the level of customer service provided by the Director of the branch, Duffy Duncan. He has been awful and rude. Avoid this agent at all costs! Like plague!

Anonymous · 10 May 2017 · Mather Marshall Hatfield

★★★★★ 5/5

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House purchase via Mather Marshall

Very helpful staff, including Tracy arranging the viewings to Fraser showing us around and being very accomodating and allowing us the space to view.

Jane · 7 April 2017 · Mather Marshall Stevenage

★★★★★ 5/5

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Barry Butler

Barry took control of the sale and was a pleasure to deal with, he was friendly, understanding and very responsive, he has consistently chased solicitors and kept everybody informed at all times.

James · 23 March 2017 · Mather Marshall Stevenage